HubEngage has made employee recognition something we actually do consistently, instead of it being sporadic or an afterthought. With 421 employees spread across our distribution operations and over 13,000 retailers we serve, it's easy for good work to go unnoticed if there's no system for it. Now recognition happens regularly, and it's made a real difference in motivation. People put in more energy when they know their work is actually seen and acknowledged. The email and SMS features have also been useful for reaching employees who aren't sitting at a desk all day, a lot of our team is out in the field or working across our distribution companies, so being able to reach them directly on their phones matters. Review collected by and hosted on G2.com.

The main issue we've run into is with the translation feature. When employees use it to translate content into another language, there's a noticeable delay before the translation comes through. It's not a dealbreaker, but for a workforce as spread out and diverse as ours, faster turnaround there would make the experience a lot smoother. Review collected by and hosted on G2.com.