--- title: Pointerpro Reviews meta_title: 'Pointerpro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 176 reviews by the users' company size, role or industry to find out how Pointerpro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 176 scale: '5' date_modified: '2026-06-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Pointerpro Reviews **Vendor:** Pointerpro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 176 ## About Pointerpro Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy. ## Pointerpro Pros & Cons **What users like:** - Users find Pointerpro incredibly **easy to use** , with excellent customer support enhancing their overall experience. (15 reviews) - Users consistently praise the **exceptional customer support** of Pointerpro, noting responsiveness and helpful onboarding sessions. (14 reviews) - Users find Pointerpro to be **incredibly helpful** , supporting various needs with excellent user support and collaboration. (12 reviews) - Users value the **customization options** in Pointerpro, enabling tailored experiences and collaborative support throughout projects. (11 reviews) - Users value the **customizability** of PointerPro, enabling easy creation and adaptation of dynamic questionnaires to meet diverse needs. (10 reviews) - Users appreciate the **customizable PDFs** of Pointerpro, significantly enhancing their report delivery and effectiveness. (9 reviews) - Users highly value the **powerful reporting** capabilities of Pointerpro, enhancing insights through automated and customizable reports. (8 reviews) - Users value the **ease of creation** with Pointerpro, enjoying a quick and intuitive survey-making process. (7 reviews) - Efficiency (7 reviews) - Flexibility (7 reviews) **What users dislike:** - Users face a **steep learning curve** with Pointerpro's report designer, requiring advanced skills for effective use. (6 reviews) - Users find the **difficult usability** of Pointerpro's report designer challenging, requiring technical skills for effective use. (5 reviews) - Users find the **limited customization options** in Pointerpro hinder their ability to create flexible assessments and reports. (5 reviews) - Users find the **limited options** in Pointerpro's report designer challenging, affecting ease of use and customization. (5 reviews) - Users find the **missing features** in Pointerpro, such as design templates, hinder overall efficiency and usability. (5 reviews) - Users find the interface **not intuitive** , requiring advanced skills for effective use of Pointerpro's features. (5 reviews) - Limited Features (4 reviews) - Poor Reporting (4 reviews) - Users note the **reporting issues** and bugs can hinder usability and lead to lost work, affecting satisfaction. (4 reviews) - Users find the **complex usability** of Pointerpro frustrating, despite its great customization options and support team. (3 reviews) ## Pointerpro Reviews ### 1. A Powerful Platform for Building Smart, Custom Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Evan L. | Technology and Risk Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Pointerpro?** Pointerpro makes it easy to build interactive assessments and surveys with personalized results. The logic features are flexible, the report builder is incredibly useful, and the final product feels polished and professional. The automated PDF reports save time and add real value for the end user. Support has been quick and helpful whenever we’ve had questions. **What do you dislike about Pointerpro?** The platform takes some getting used to, especially if you're building more advanced scoring or dynamic reports. The interface could be more intuitive in spots, but once you get the hang of it, it’s very capable **What problems is Pointerpro solving and how is that benefiting you?** We use it to create assessments that generate instant, branded PDF reports. This has saved us hours of manual work, improved our lead generation process, and added tangible value for users. Instead of just collecting answers, we’re now providing meaningful output in real time. It’s a huge time-saver and a differentiator in how we present information to clients and prospects. ### 2. Makes Assessments and Feedback Collection More Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Pointerpro?** I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. I also create educational posts and learning content for social media, so I often need a structured way to create assessments, collect responses, and understand learner feedback. What I like best about Pointerpro is that it combines assessment creation, response collection, and reporting in one place. I found it easy to create a nutrition and lifestyle assessment using different question types such as multiple choice, open-ended questions, sliders, rankings, and forms. Having these options makes it easier to build assessments that feel more interactive and useful instead of using simple questionnaires only. I also like the questionnaire design and customization options. Features related to assessment setup, question management, response collection, reporting, and results review help keep everything organized. The ability to preview assessments before sharing is also useful when preparing educational activities and feedback exercises. Another thing I like is that the platform supports a more professional assessment workflow. It helps me collect information in a structured way and review responses more efficiently. This is useful when creating health education assessments, learner feedback activities, and awareness related questionnaires. Performance has been good during my use. Creating, editing, saving, previewing, and managing assessments worked smoothly, and I did not experience any major delays while working on questionnaires. Overall, Pointerpro helps me create more organized assessments, collect responses efficiently, and review results in a structured way. It saves time and makes educational and feedback-related activities easier to manage. **What do you dislike about Pointerpro?** I also feel that some sections contain a lot of configuration options, which can make the setup process feel longer when creating simple assessments. For basic questionnaires or feedback activities, a more streamlined workflow in some areas would be helpful. It would make the initial setup faster, especially when creating shorter assessments or quick response collection activities. **What problems is Pointerpro solving and how is that benefiting you?** It is helping me solve the problem of creating structured assessments and collecting responses in a more organized way. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content. When creating educational activities or collecting feedback, it can be difficult to manage everything efficiently using basic forms alone. With Pointerpro, I can create assessments, use different question types, collect responses, and review results from one place. This helps me organize health education activities, learner feedback, and knowledge assessments in a more structured way. It also saves time because I do not have to manage responses manually. The assessment and reporting features make it easier to review information and understand participant responses without extra effort. Overall, Pointerpro helps me create more interactive assessments, collect feedback efficiently, and keep educational activities better organized. This makes my content creation and health education work more structured and easier to manage. ### 3. User-Friendly Survey Platform with AI Brainstorming, Templates, and Insightful Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Pointerpro?** I love this platform for its outright approach features and user friendly interface. This platform carries all necessary feature carry out surveys efficiently and effective. Its AI enables user to brainstorm for creating questionnaire. I also love the templates of this platform which enables faster form creation and improvements of the form. This platform can create, distribute and analyze platform efficiently which is really good for this platform. I also love the dashboards which enables user to see the progress of the surveys. The onboarding process of this platform was easy. Frankly, I love the overall performance of this platform. **What do you dislike about Pointerpro?** I love most part of this platform but I wish that the price of this platform was a little lesser. I also wish that there were more integration capabilities of this platform. Though I love the AI of this platform, I felt that the AI can be improved a lot. I also felt that there were also more templates i this platform. I also wish that more features are added to enhance the experience of the users. **What problems is Pointerpro solving and how is that benefiting you?** This platform saves a lot of time in creating survey and bringing a better reporting for a better decision making. The platform is easy to use which is really beneficial for the team as well as clients. ### 4. Efficient Survey Creation with Customizable Formulas **Rating:** 4.5/5.0 stars **Reviewed by:** Aubrey M. | Business Administration | Valuation Specialist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Pointerpro?** I love that Pointerpro allows us to incorporate formulas inside the surveys. This feature lets us add up scores as clients fill out the survey and automatically sends them a total, which is something we really needed in a survey software. Pointerpro is the only one that offered this opportunity, making it incredibly helpful for gathering numbers, financials, and dental information from our clients. **What do you dislike about Pointerpro?** I think overall, the price was just a little bit much. And you know, it is a little hard to navigate all of the different items. But, overall, I think it's really well. Done. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro allows us to create surveys in any format we like and use formulas to automatically calculate scores, which helps in gathering numbers, financials, and dental information from clients. ### 5. Versatile Tool That Empowers Our Non-Profit **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah G. | Senior Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Pointerpro?** This software has been very helpful for our non-profit and we have various different ways we use it---some of which we had not anticipated when we first purchased it. We use it as a regular check-in for remote workers and groups, for business owner self-assessments and have even tried it for marketing. **What do you dislike about Pointerpro?** It was a rather difficult process to first learn the software, though the trainings and support staff were very helpful. Once you master it and create templates for what you want to achieve, it runs smoothly. **What problems is Pointerpro solving and how is that benefiting you?** We needed a way to assess the knowledge and skills of incoming members to our peer support groups and then to be able to assess their progress. This tool has let us do this on a micro level---tracking individuals and also across groups and the whole organization. Really had no way to do that before. ### 6. Pointerpro Packs Powerful Features and Stays Simple to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Anna K. | Director of Strategy and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Pointerpro?** Pointerpro is great for all of the features it provides--way more than other survey-like platforms we've used. **What do you dislike about Pointerpro?** Only hiccup we've had is around the ability to leave a question at neutral without having to click the slider--some people have had a bit of trouble understanding at first. Simple and easy to manage, though! **What problems is Pointerpro solving and how is that benefiting you?** We needed a platform that would allow us to customize our results/outcome pages based on responses, which Pointerpro does! ### 7. Fantastic, Unique Tool with an Intuitive Setup and Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Julian J. | Owner of consultancy firm, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Pointerpro?** The whole team is professional and genuinely charming, and it’s a real pleasure to work with them. On top of that, the tool itself is fantastic and, as far as I can tell, unique in how it supports customization while still being intuitive to set up. **What do you dislike about Pointerpro?** The back office feels somewhat limited, especially in terms of layout options and inserting images. That said, I’m confident improvements are on the way. **What problems is Pointerpro solving and how is that benefiting you?** For me, it’s less about solving problems and more about creating business development opportunities. When I benchmarked assessment tool providers, I knew exactly what I was looking for, and PointerPro was the only one that checked all the boxes. ### 8. Highly Configurable, Easy to Use for Customer Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian M. | Chief Chatter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pointerpro?** I like that Pointerpro is pretty easy to use and highly configurable. There are lots of abilities to release dashboards to customers, which is great. You can set up the dashboards so you don't have to share all the information, allowing them to show it to their staff or publish it to their website with only the information they want to share while protecting the information they don't wish to share. It also provides more flexibility to meet our customers' requirements since different customers have different needs. Pointerpro allows us to service those needs effectively. **What do you dislike about Pointerpro?** It would be really good if the ability to filter down into data could be limited so that when you do an employee engagement survey, people can't drill down into results to a point where there's only, like, four or five results. Because you might be able to work out the individuals who provided the data anonymously. It'd be good to have some more intelligent limitations on that if possible. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro allows us to easily create and brand employee engagement surveys that look commercially strong, which our customers can confidently share with their employees, positioning them positively. ### 9. Effortless Survey Creation with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Pointerpro?** I’ve been using Pointerpro to create daily questionnaires and surveys, and it has truly streamlined my workflow. The platform is intuitive and easy to navigate, making survey creation quick and hassle-free. What stands out most is their exceptional customer support. Responsive and helpful through live chat whenever I need assistance. They also offer onboarding sessions, which are great for getting started, and they provide frequently updated articles that give clear guidance and best practices. Overall, Pointerpro combines user-friendly design with outstanding support, making it an excellent choice for anyone looking to create professional surveys efficiently. **What do you dislike about Pointerpro?** I've encountered small bugs during my time using Pointerpro but their support team is quick to assist and are very understanding. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro makes it simple to gather information from people in a structured, easy-to-set-up format. Instead of spending time on complex tools or manual processes, I can quickly create questionnaires that capture the data I need. This efficiency saves me time and ensures I get organized, actionable insights without the hassle. ### 10. A robust and reliable solution we can highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Pieter D. | Employee driven innovation/ Facilitator/ Consultant/ Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Pointerpro?** Pointerpro has become an essential tool for us. We use it both in marketing—offering a free basic assessment with instant reports—and in consulting, where we map innovation culture within organizations. The platform is very flexible, with powerful options to design questionnaires and create custom formulas. **What do you dislike about Pointerpro?** Because of the many possibilities, it can sometimes feel a bit complex at first. But once you get the hang of it, the flexibility is exactly what makes the tool so valuable. Luckily, their tech support is fast and very helpful whenever we need a hand. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro helps us solve two important challenges. First, in marketing, it allows us to engage potential clients through a free assessment with instant, automated reports—giving participants immediate value while generating qualified leads for us. Second, in our consulting work, it provides the flexibility to create tailored questionnaires and formulas that accurately map innovation culture within organizations. This combination of automation, customization, and reliable support saves us time, increases our professionalism, and enables us to deliver more value to our clients. ### 11. Excellent tool for producing personal PDF assessment reports from surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Senior Training Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Pointerpro?** Pointerpro has allowed us to create personalized assessment reports that learners can view and download after taking our flagship assessment inventory, the KonTerra Inventory of Resilience Builders. This has allowed us to easily integrate use of the KIRB in different online trainings and other products. Customer support is also excellent. **What do you dislike about Pointerpro?** A few of the formatting options in different sections of the report are more limited than ideal. However the report builder tool is is highly customizable and overall very good. **What problems is Pointerpro solving and how is that benefiting you?** We needed to find a way to allow learners to take our inventory and then receive their personal assessment report. Being able to do this with Pointerpro is enabling us to reach more customers with this inventory, and also build use of the inventory into other products. ### 12. Streamlined Reporting and Customizable Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Ivory V. | Lead Producer **Reviewed Date:** September 26, 2025 **What do you like best about Pointerpro?** I appreciate PointerPro's excellent integration capabilities, especially for reporting and individualized assessments. The setup process was easy, with great assistance from their team, which scheduled regular calls and guided me through each step. I love how PointerPro has saved me hours by streamlining the individualization of reports and assessments. The customization feature allows me to tailor surveys and forms to fit each client's needs, enhancing my workflow. **What do you dislike about Pointerpro?** I would like the report design capabilities in Pointer Pro to be more like Canva, making them more efficient and easy to use. Improving the design templates would also be beneficial. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro saves me hours by streamlining individualized reports and assessments for clients, and allows for customizable surveys and forms tailored to each client. ### 13. Pointerpro review **Rating:** 4.5/5.0 stars **Reviewed by:** Anuj S. | Sr. QA engineer | Scrum Master, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Pointerpro?** What users like about pointerpro is advanced question and report logic for personalized and branded experiences, a user-friendly drag-and-drop interface, excellent customer support, and integration capabilities with external databases for aggregated reporting. Key features include its powerful questionnaire builder with conditional logic, a flexible report builder that transforms assessment data into custom PDF reports, and a distribution portal for easy sharing. **What do you dislike about Pointerpro?** Almost nothing. I like everything. Keep up good work. **What problems is Pointerpro solving and how is that benefiting you?** Excellent customer support, and integration capabilities with external databases for aggregated reporting. Key features include its powerful questionnaire builder with conditional logic, a flexible report builder that transforms assessment data into custom PDF reports, and a distribution portal for easy sharing. ### 14. A robust tool with an incredible customer service team ! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Pointerpro?** What truly stands out about Pointerpro is its remarkable flexibility and customization capabilities. As a small business, we needed a platform that could adapt to our unique needs, and Pointerpro has delivered on every front. The ability to create deeply personalized, interactive quizzes with dynamic outcomes has been a game-changer for us. While for more complex tasks it is not very intuitive, the onboarding process makes even the most complex setup feel manageable, and the extensive reporting tools allow us to gain insights quickly. The white-labeling option also adds a professional touch, making it seem like an in-house solution for our clients. But above all, the customer service—particularly the support from Tove—has been beyond exceptional. The onboarding process was seamless because of her, and we felt supported every step of the way. It’s rare to find a company that makes you feel valued no matter your business size, and Pointerpro absolutely excels in this area. **What do you dislike about Pointerpro?** There are some small features that make certain tasks a bit tedious, especially when dealing with more complex quizzes. However, every time we raised an issue, the tech team was incredibly responsive and worked on a solution right away. Additionally, while the platform offers incredible depth, it’s not always intuitive. The onboarding is almost 100% necessary if you're creating anything beyond a basic quiz. Some steps just aren't easy to figure out on your own, and you really need someone to explain them. Thankfully, once explained, everything makes sense, and you're set up for success moving forward. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro has solved several major challenges for us, especially in creating personalized, interactive quizzes that engage our audience while delivering real value. Before using Pointerpro, we struggled to find a platform that could handle complex quiz logic with dynamic results—one that could tailor outcomes based on nuanced scoring without requiring us to spend hours in custom development. Pointerpro's customization options allowed us to automate this process seamlessly. Additionally, the ability to integrate our quiz data directly into tools like Google Sheets and our email platform, Brevo, has been invaluable. This has streamlined our workflow, enabling us to gather and analyze data more efficiently, while also improving how we engage with our audience post-quiz. Most importantly, Pointerpro helps us deliver professional, white-labeled experiences for our users, enhancing our brand credibility. Instead of feeling like we're using an external tool, it feels like an extension of our business. This not only helps with client trust but also makes our small team appear larger and more professional than we really are. The benefits have been immense—quicker setup, more polished output, and more engaged users, all without requiring a large in-house tech team. **Official Response from Nigel Lindemann:** > Thank you so much for your thoughtful and detailed review! We're thrilled that Pointerpro's flexibility and customization capabilities have been a game-changer for your business. It's great to know that our platform has helped you create highly personalized, interactive quizzes and provided the dynamic outcomes you sought. We understand the importance of delivering a tool that adapts to your unique needs, and it's rewarding to see how it has positively impacted your workflow. We're also very glad to hear that our onboarding process, and particularly Tove's support, made the setup smooth and manageable for you. Our team strives to provide exceptional customer service, so knowing that you felt supported every step of the way means a lot to us. We do appreciate your feedback on the complexity of certain tasks, and we're continuously working to make the platform even more intuitive. It's great to know that our tech team’s responsiveness helped address any challenges you encountered. Thank you again for sharing your experience with Pointerpro. We’re excited to continue supporting your business and delivering solutions that make a real difference. Please don’t hesitate to reach out if you need anything else! ### 15. A very useful questionnaire and assessment tool **Rating:** 4.5/5.0 stars **Reviewed by:** Paul N. | COO and Cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Pointerpro?** We quickly had to develop several assessments, including a behavioural assessment as well as one that determines listening styles. I did a lot of research and found Pointerpro to be the best option. I learnt how to use it in a couple of weeks with help from the Pointerpro team. There were a few things I was unsure of and they helpd greatly. We were able to develop three useful assessment tools in a month, which work very well. **What do you dislike about Pointerpro?** It did take me a while to get used to the scoring system and how this links to output fields in people's final assessment report. It would be nice if the PDF reports were included in the standard package and if the limit on their use were higher in the Report package. **What problems is Pointerpro solving and how is that benefiting you?** We needed an assessment tool for three important tools we have and were able to develop these within one month. **Official Response from Chris Kuo:** > Thank you for the review! It's great to hear that Pointerpro has helped you develop important assessment tools in a short amount of time. We're happy to have been a part of your success. ### 16. Easy way to create quizzes with difficult formulas **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Pointerpro?** It's also easy to use and implement complex formulas when creating quizzes. Customizable PDFs are a standout feature for us, this functionality has made a big difference in how we deliver our reports. The platform is also continually improving, and the support team is super responsive whenever we need assistance. **What do you dislike about Pointerpro?** It can sometimes be a bit counterintuitive. But the team is actively working on making the experience smoother, and we’ve already seen some improvements. **What problems is Pointerpro solving and how is that benefiting you?** PointerPro has really simplified the process of creating interactive quizzes, especially when it comes to handling complex formulas. Before, we spent a lot of time manually crunching numbers and putting together reports. Now, it’s all done automatically, which has saved us a lot of time and hassle. The PDFs come out looking professional, and it’s made our workflow much smoother. **Official Response from Chris Kuo:** > Thank you for sharing your positive experience with Pointerpro. We're thrilled to hear that our platform has simplified the process of creating interactive quizzes with complex formulas and has saved you time and hassle. Our customizable PDF feature is designed to enhance report delivery, and we're pleased to hear that it has made a big difference for you. ### 17. A great assessment/survey tool for your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Maria K. | E-learning Enthusiast, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Pointerpro?** I like how much you can customize and branch your questionnaires - very easy to use which prompts you to use it more and more over time :) **What do you dislike about Pointerpro?** When there are too many variables, you can't download the report in the interface but need to wait for an email. However, with the helpful support you can build a way around it. **What problems is Pointerpro solving and how is that benefiting you?** Whenever there is a need to build a tool that gathers information quickly and effectively, then we use PointerPro ### 18. Simple and complete tool **Rating:** 5.0/5.0 stars **Reviewed by:** Cécile C. | Chargée de webmarketing, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Pointerpro?** The support, which is super responsive and really very helpful! The tool, easy to use, with advanced features grouped in one place and very clearly explained. **What do you dislike about Pointerpro?** The lack of flexibility in displaying questions and graphics **What problems is Pointerpro solving and how is that benefiting you?** Having a unique tool, easy to use, that can be fun and connected to another tool like a CRM ### 19. Solid Assessment Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob B. | Director, Growth Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Pointerpro?** The assessment tool we have build with PointerPro has worked successfully over the past few months since we launched. We have received good customer service and overall happy with our decision to work with them. **What do you dislike about Pointerpro?** Customer Service hours aren't always ideal since most of customer support comes from Europe and we are in the U.S. **What problems is Pointerpro solving and how is that benefiting you?** It was a great mechanism for us to re-build an out of date tool we were using. **Official Response from Nigel Lindemann:** > We're thrilled to hear that our assessment tool has been successful for your organization. We apologize for any inconvenience regarding our customer service hours, we've recently added additional US customer support reps and will strive to improve in this area. ### 20. An advanced tool for assessments and customised personal reports! **Rating:** 4.5/5.0 stars **Reviewed by:** Stephan v. | Product People Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Pointerpro?** It's easy to use, offers a wide variety of questions, logic and the best feature is that you can create multiple and personalized reports for different purposes. (Self-assessments, 360 degree feedback, group reports). Conditional texts are a great feature. Staff is very helpfull and reply quick to my questions. **What do you dislike about Pointerpro?** Downsides are the limited amount of visualizations of data and in some configurations of your reports backwards compatability is limited. **What problems is Pointerpro solving and how is that benefiting you?** Instead of only colleting data with advanced logic, the primary benefit of pointerpro is the customized reports you can create. **Official Response from Chris Kuo:** > Thank you for sharing your positive experience with Pointerpro! We're pleased to hear that you find the tool helpful for creating personalized reports and that our staff has been responsive to your questions. We understand your concerns about limited visualizations and backward compatibility, and we'll work on addressing those issues. ### 21. Powerful Tool for Top of the Funnel Self-Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian B. | Co Founder & CEO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Pointerpro?** It is highly configurable. I was able to prepare my survey questions and import them to get up and going very quickly. It really works well for the way that I intended to use it. **What do you dislike about Pointerpro?** Even though I couldn't find another tool like this with better importing capability. I wish you could import your questions with all of the configuration details for each question. This would drastically reduce the time to set up surveys when preparing the questions outside of the tool. **What problems is Pointerpro solving and how is that benefiting you?** We are providing clients with a self-assessment in preparation for a consulting workshop engagement. The self-assessment helps them to prepare for the engagement and helps us to identify and focus in on areas of greatest value. The self-assessment also provides the client/prospect with a non-intrusive way have realizing the potential benefits of the workshop by identifying areas that require focus prior to committing to the engagement. **Official Response from Chris Kuo:** > Thank you for the feedback! Our product team will look into your request. ### 22. PointerPro has been a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel W. | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Pointerpro?** Customizing options for different projects, not only for surveys but the reports our participants can download. My team and I have also been impressed with how the PointerPro team--Sarah, Ignatius, Stacy, and recently Nataliia--have been so collaborative, supportive, and serving as excellent partners in making our ideas come to life. **What do you dislike about Pointerpro?** We experienced issues creating customizable reports using just the regular tools. It seemed to be too limiting and not user-friendly in terms of adjusting or finetuning spacing, for instance. A working knowledge of HTML is definitely needed. After several failed attempts at creating the report ourselves, we partnered with PointerPro for a fee to have them create the report exactly how we wanted it to look. Finally, for distributions, the scheduled times offered (every hour on the hour) are too limiting for us and we have to work around it. **What problems is Pointerpro solving and how is that benefiting you?** We needed a customizable self-assessment that would result in a recommended list of learning resources based on the assessment results. We also wanted to build on that assessment in a second phase that would allow for a participant to have a 360 assessment with a resulting report for coaching. Pointpro has allowed us to create an assessment and report exactly how we want it and that would be more beneficial (and flexible) for our organization. **Official Response from Chris Kuo:** > Thank you for the feedback! I have shared it with our product team. ### 23. Excellent customer support, great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Pointerpro?** The customer support has been fantastic, the tool is super useful and the reporting functionality is amazing. **What do you dislike about Pointerpro?** I find that the report could be more user friendly, however the logic capability is fantastic. **What problems is Pointerpro solving and how is that benefiting you?** It is a platform that allows us to build out a functional assessment as a product for our clients. **Official Response from Nigel Lindemann:** > We're thrilled to hear that you've had a great experience with our customer support. We appreciate your feedback on the report design functionality and will take it into account for future improvements. ### 24. PointerPro platform is robust and flexible, their technical support and custom service is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Pointerpro?** Too many to list- the platform is easy to use, the scoring is quite flexible, there are many item types available, as well as many options in creating reports (different visual presentations of scores, pictures, video, etc.) White labeling is a lovely feature, too. Equally important is the PointerPro team. They are incredibly friendly, helpful, knowledgeable and accessible. I have posed many questions to them while I work on a rather advanced/complex assessment and report, and they've always come through for me in a timely way. I have also worked with them on a small customization for the assessment (not for free, of course, but worth every penny - I do not know another assessment platform who does custom work for clients). PointerPro is a platform we can use for surveying/assessing for our clients as well as internally. I also love that we can provide our clients with their own dashboard of their data through the ReportR features. **What do you dislike about Pointerpro?** There aren't many downsides, I will list three, though what I love about PointerPro outweighs them: I would love it if they'd offer backup services, even if at an extra cost. I'd also love it if the text labeling requirements in the report score widgets (specifying a title, or a score label for, say the gauge widget), were optional and not required, or, at least able to adjust its font size/color (making the font color white essentially makes the label optional, it would match paper color). The only other inconvenience is that any scoring formulas that are created for an assessment after the administration of the assessment cannot be retro-applied to the data already collected on the assessment. The new formulas will only be calculated for new, future data collection. Therefore you have to know ahead of time all the possible scoring formulas you want to do ahead of time. Honestly, these three caveats are "overcomeable", and the benefits far outweigh these issues. I had searched high and low for platforms, and no other option came close to the capability, flexibility, and human technical/customer success/sales support as Pointerpro. **What problems is Pointerpro solving and how is that benefiting you?** We needed a platform to create and deliver assessments, surveys, and reports without having to hire an entire IT/software dev team, or even have a single person at the organization with that kind of technical knowledge/skills. So, essentially, Pointerpro has solved a HUGE issue for us, in terms of being able to offer and deliver to our clients a wide variety of platform-based products and services, without investing in a software dev team! **Official Response from Chris Kuo:** > Thank you for your detailed feedback! We are delighted to hear that you find the platform easy to use with flexible features. We are also pleased that you have had a positive experience with our team and found them to be friendly and helpful! Regarding the backup services you mentioned, we do offer professional services to help you customize the designs and widgets the way you want. Feel free to reach out to our product experts and support team to learn more about our professional services. ### 25. PointerPro is a Fantastic TooL! **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Pointerpro?** User-friendly, simple interface, abundance of questions, and great custom PDF results for respondents, implementation is easy. It's a powerful tool for us to use to gather the data we need to show how our programs change lives. **What do you dislike about Pointerpro?** Nothing! It's a fantastic tool and simple to use. We have had a wonderful experience launching its use and leveraging it for gathering valuable data. **What problems is Pointerpro solving and how is that benefiting you?** It solves the problem of having one place for our assessments, results, custom PDF profiles for respondents. **Official Response from Chris Kuo:** > Thank you for the review, James! We’re thrilled to hear that Pointerpro is making a positive impact on your programs and helping you gather valuable data effortlessly. ### 26. A Seamless Blend of User-Friendly Design, Robust PDF Outputs, Exceptional Customization & much more **Rating:** 5.0/5.0 stars **Reviewed by:** Akanksha R. | Software Developer II, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Pointerpro?** I absolutely appreciate the ease with which I can create engaging surveys, and assessments using this platform. The robust PDF output is a standout feature, providing comprehensive and professional reports. The versatility of customization options for various projects, extending beyond just surveys, is a definite highlight. The ability to tailor the reports that participants can download adds an extra layer of value to this already feature-rich platform. Overall, what I like best about it is the seamless combination of user-friendly survey creation, powerful output options, and responsive customer support, making it a top choice for my projects. **What do you dislike about Pointerpro?** One notable drawback is the limited flexibility in integrating external learning resources seamlessly within the platform. **What problems is Pointerpro solving and how is that benefiting you?** Help to create suryes, quizzes, assessment easily **Official Response from Chris Kuo:** > Thank you for the feedback! Our product team will look into your request. ### 27. Good support ! **Rating:** 4.5/5.0 stars **Reviewed by:** Amélie R. | Présidente, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Pointerpro?** I love the assesement tool, but what I appreciated the most was the support form the team, the on-boarding process made everything easier, and helped me reach my goal even with the complexity of the platform. **What do you dislike about Pointerpro?** I find it a little hard on the report to customize with ease, there is many great options, but it's less user friendly than expected. Hopefully we were able to personnalised evetything to my liking with the incredible support of the team. **What problems is Pointerpro solving and how is that benefiting you?** I started using pointerpro for lead gen purposes. **Official Response from Chris Kuo:** > Thank you for your positive feedback! We're glad to hear that you found our assessment tool and onboarding support helpful. We understand the challenges with customizing reports and will work on making the process more user-friendly. We're happy to have assisted you in reaching your lead gen goals. ### 28. Good tool for seting up questionnaire and personalized reports **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Pointerpro?** Pointerpro is quite intuitive and the introduction session was also helpful to get started with the tool. I like the diverse options that one has to create the questionnaire. Moreover, the report builder is super easy to use. **What do you dislike about Pointerpro?** I don't like that whenever you leave the page, it reminds you that any unsaved changes will be lost, although I have just saved my work. This would confuse me in the beginning. Additionally, the first time it is a little tricky finding the questions in the other languages. **What problems is Pointerpro solving and how is that benefiting you?** - creating a personalized report for our customers **Official Response from Chris Kuo:** > Thank you for the review! We are glad to hear that you find the Pointerpro platform helpful and easy to use. We are constantly working on improving user experience and we will share your feedback with our product team. ### 29. Great differentiator to get new clients **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandre O. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Pointerpro?** The personalized assessments and reports are an amazing way to provide value to prospects and a smart way to get new clients. It fits in a funnel perfectly or it can be sent directly to leads. It clearly sets my company apart from my competition. The pointer pro support team was very helpful in helping me set up the initial framework and formulas. As I am a perfectionnist, I wanted a state of the art report but also pretty and well designed. Great features and also Pointerpro comes out often with updates or new features to improve the user experience. Once the initial phase of discovery handled, the platform is very easy to use. Excellent service, all around with very friendly, reactive and arranging team. Highly trustworthy. **What do you dislike about Pointerpro?** Setting up formulas can be overwhelming and challenging for a non-expert and not so tech friendly user. But again, with their help it's not a problem. Make sure it is used on a regular basis to get the most of it. Test, assess and improve. Repeat. **What problems is Pointerpro solving and how is that benefiting you?** The personalized reports based on particpant's answers is definetly the killing advantage here. No doubt. Adds a ton of value. **Official Response from Chris Kuo:** > Thank you for the feedback! ### 30. Great Questionairre Assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Christoher L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Pointerpro?** The assessment building portion of the software is 10/10 **What do you dislike about Pointerpro?** The reporting capabilities are a lot of extra money or outsourcing a coder. **What problems is Pointerpro solving and how is that benefiting you?** At a very costly price, Poiintpro has made it possible for us to slice and dice the data we are accumulating into beautiful reports for our clients. **Official Response from Chris Kuo:** > Thank you for the review! We're glad to hear that you find our platform to be helpful for your needs. We appreciate your feedback and are committed to providing value to your business. ### 31. Very good questionnaires tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Pointerpro?** The great customer service, the free Pointerpro Academy, the various questionnaires options, handy and easy tool **What do you dislike about Pointerpro?** It can become complicated sometimes if you work with a lot of rules for question logic. Sometimes you get a bit inhibited by the possibilities, for example: x number of people can indicate this answer, after that the answer must be hidden. **What problems is Pointerpro solving and how is that benefiting you?** It is a handy tool to ask a lot of information from someone. It also gives very good leaderboards and exports. **Official Response from Chris Kuo:** > Thank you for the feedback! We are excited to hear that our team and resources are helpful for you. ### 32. Intuitive tool & great support **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian Sophie B. | Owner, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Pointerpro?** What I like best about PointerPro is how rapidly it evolves and the user experience is getting better everyday. Also the support team is very responsive. The tool itself is very intuitive and it is easy to implement. **What do you dislike about Pointerpro?** The only downside for us in our package are the costs involved for extra administrators. On the other hand, we understand and respect the current cost model. **What problems is Pointerpro solving and how is that benefiting you?** Thanks to Pointerpro, our data collection process has been digitized, providing us with a centralized repository for all gathered information. With automated reporting capabilities, we've significantly reduced time spent on manual tasks. This advancement allows us to efficiently monitor the progress of our programs across Europe, empowering us to continually enhance our initiatives **Official Response from Chris Kuo:** > Thank you for the feedback! ### 33. The customizable reports are the product differentiator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Pointerpro?** The support team has been quick to help me solve problems. **What do you dislike about Pointerpro?** The "self-service" aspect is really not that way for someone without a technical background. I feel that my learning curve has been a little steeper due to that. **What problems is Pointerpro solving and how is that benefiting you?** Moving a manual self-assessment tool to a digital platform. It becomes a selling tool that supports our company's products and coaching services. **Official Response from Chris Kuo:** > It's great to hear that Pointerpro is helping you move your self-assessment tool to a digital platform, and we're pleased that it's benefiting your company's products and coaching services. We understand that the self-service aspect may be challenging for those without a technical background. We are continuously working on improving our user experience to make it more accessible for all users. ### 34. Great assessment tool **Rating:** 5.0/5.0 stars **Reviewed by:** Denis E. | Lead generation designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Pointerpro?** Advance features for entreprise clients, integrationt to make.com **What do you dislike about Pointerpro?** Need to ask for pricing. Would like to see it directly on the website. **What problems is Pointerpro solving and how is that benefiting you?** I was looking for a plan that allows for custom formulas **Official Response from Chris Kuo:** > Thank you for the review! Glad to hear that the features we have in the platform are what you've been looking for! ### 35. Great platform to create assessments and surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Bart H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Pointerpro?** Even surveys with complicated grading formulas are possible and fairly easy to implement. Help was available at a reasonable price when when we wanted to create a report with some crazy graphic representation of the data with multiple overlays **What do you dislike about Pointerpro?** My biggest feature request is the ability to use formulas that are over 500 characters long! **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro is a stable and mature platform for designing and conducting surveys and assessments. It has a very flexible report generator too. **Official Response from Chris Kuo:** > Thank you for the feedback! Our product team will look into your request. ### 36. Easy, Intuitive Surveys for Many Uses **Rating:** 4.5/5.0 stars **Reviewed by:** Josh M. | Founder/CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Pointerpro?** Pointerpro has a deep set of feature to create many types of surveys and questionaires. The customization allows you to tie it in nicely with an existing website. **What do you dislike about Pointerpro?** The lack of direct integration with CRM (HubSpot, Salesforce) can make it difficult to get proper attribution. **What problems is Pointerpro solving and how is that benefiting you?** It allows quick, easy creation of enganging surveys and customer assessments. **Official Response from Nigel Lindemann:** > Hi Josh, thank you so much for the kind words! We're working hard on the Pointerpro API to directly integrate with your CRM of choice. In the meantime, we offer integrations with thousands of tools via our integration with Zapier and Make. ### 37. Customizable assessments and PDF reports **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2024 **What do you like best about Pointerpro?** - Integrated product enables you to create assessments and design PDF reports from the same product. **What do you dislike about Pointerpro?** - Limitations with the suite of graphs and charts you can create based on the individual and aggregate data. **What problems is Pointerpro solving and how is that benefiting you?** Pointerpro makes it easy to survey and analyze individual, team, and company-wide insights. When selecting vendors, I chose Pointerpro because of the seamless transition from assessment administration to assessment insights using their ReportR platform. The white labeling is a nice feature as well. **Official Response from Chris Kuo:** > Thank you for the review! We are glad to hear you are happy with the platform. We will share the feedback with our product and engineering team. ### 38. Powerful Benchmarking Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Pointerpro?** It is great to see how it combines basic survey functionality with a very powerful reporting suite to enable benchmarking, automated respondent reports and lead magnet forms. The UX and overall look and feel is also very appealing. As a new customer, their onboarding and customer support is fantastic. Ideal for experts and novice users alike. **What do you dislike about Pointerpro?** Initially, it can be difficult to understand how it functionalities are all laid out across the platform, but with time you get used to it. **What problems is Pointerpro solving and how is that benefiting you?** It is accelerating our ability personalise the user journey by allowing us to invite our target audience to participate in assessments and following up on that action with an instant results report where the participant can see their performance compared to others. The speed and scale at which Pointerpro allows us to do this is great. **Official Response from Chris Kuo:** > Thank you for your feedback on our product and support! We appreciate it. ### 39. Very easy to use and elaborate survey tool. A good ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Robin D. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Pointerpro?** Easy setup and customisation of a survey. Easy reporting, exports. Duplication of a survey. **What do you dislike about Pointerpro?** You have to translate generic items in a survey for each survey with multiple languages Would be good to create a seperate URL language specific per survey **What problems is Pointerpro solving and how is that benefiting you?** Rating events and activations Gathering information regarding participation in an event or activation **Official Response from Chris Kuo:** > Thank you for the feedback! Our product team will look into your request. ### 40. Pointerpro is a great intuitive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adeline A. | Director of Digital Strategy and Marketing Communications, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Pointerpro?** From the moment we opened the tool and tried it the team found it easy and intuitive to use. We were able to stand up a Digital Experience Maturity Model questionnaire in half a day. Customer support is very helpful. **What do you dislike about Pointerpro?** The team seems to struggle with creating dynamic reports. **What problems is Pointerpro solving and how is that benefiting you?** We had an old cumbersome method to have customers take an assessment about their level of digital experience maturity. Pointerpro made it easy to build and deliver a professional polished finished product quickly. It is also affordable. **Official Response from Chris Kuo:** > Thank you for the feedback! ### 41. Excellent tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Oriol C. | EMEA Demand Marketing Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Pointerpro?** Versatility and easy-to-use. Surveys are super easy to customize, also the reports. Look and feel and UX is also great. Customer support is super, always reponding. **What do you dislike about Pointerpro?** Some advanced limitations on forms when trying to do conditions. But as it is easy to integrate, you can find a workaround. **What problems is Pointerpro solving and how is that benefiting you?** Assessment creation for marketing and sales. **Official Response from Chris Kuo:** > Thank you for the positive feedback! We're glad to hear that you find Pointerpro easy to use. I will share your feedback with our product team so we can look into it. ### 42. Invaluable tool to help engage your customers and deliver personalized results **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Pointerpro?** You can create engaging surveys, quizzes, and assessments quickly and easily, with robust PDF output that is a great takeaway for your audience. **What do you dislike about Pointerpro?** It doesn't support javascript so you can't embed and tracking codes or format numbers without having to reach out to their custom development team for an extra charge. **What problems is Pointerpro solving and how is that benefiting you?** PointerPro has given us a platform to create engaging experiences that provide personalized output for our prospects and customers. **Official Response from Chris Kuo:** > Thank you for the feedback! ### 43. PointerPro helps to save lives. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Pointerpro?** We used pointerpro to stand up a couple of assessments to help evaluate whether or not individuals are operating from a compromised state that may lead to addiction, overdose or suicide. The Pointerpro platform was very easy to use and easy to implement. The team at PointerPro was extraordinarily helpful and gave us all of the information we needed when we needed it. **What do you dislike about Pointerpro?** There are some minor latency issues with the platform when making changes to large assessments. Some of the ability to modify custom formulas is a little cumbersome, especially when we organizing the formulas for the output page. If your assessment is large, be prepared to spend quite a bit of time creating all of the formulas and PDF reports associated with it. **What problems is Pointerpro solving and how is that benefiting you?** Posting of our assessment, and the creation of the PDF reports associated with the results. They were able to be our backend while we were the creators. This allowed us to focus on what we do best and not the software development. **Official Response from Chris Kuo:** > We're glad to hear that Pointerpro has been helpful in your important work. We appreciate your feedback about the ease of use and the support from our team. We understand that there may be some latency issues and challenges with modifying custom formulas for large assessments. We are continuously working to improve our platform and will take your feedback into consideration for future updates. ### 44. Very good usability and functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Julian T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Pointerpro?** What I like most is the report function. In particular, the relaunch of this function is very intuitive to use. In addition, an extremely large amount is possible, especially through the use of variables. The great depth of functionality combined with the simplicity of the application convince me a lot. In addition, the support is quick to respond and has always been able to help me very well. In connection with this, the "library" of tips and tricks is also really helpful. If you search a bit here, you will find good guides on all topics that instruct you on how to do what. **What do you dislike about Pointerpro?** What bothers me is that the website often hangs or takes a long time to load, which is most likely not due to my PC or internet connection. Since this problem only occurs sometimes, especially during European peak working hours, I could imagine that the server capacity is sometimes not quite sufficient. It would be great if this could be improved in the future. **What problems is Pointerpro solving and how is that benefiting you?** We use PointerPro to offer assessments to our clients so that they themselves and we can better assess their employees in selected competences. Based on this, we provide course recommendations. **Official Response from Chris Kuo:** > We're glad to hear that you find our Report Builder intuitive and our support helpful. We appreciate your feedback and will pass it to our development team. ### 45. Sophisticated options and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Pointerpro?** We were able to do everything that we wanted, for a very detailed evaluation that had over 90 permutations and provided a highly personalised report. The team are always on hand to help and we found them very responsive and very patient. The interface is straightforward, once you get the hang of it. We felt appreciated and valued as customers. **What do you dislike about Pointerpro?** The number of options available means that initial onboarding can feel daunting. But their customer service team is very helpful and friendly and held our hands throughout. So whilst it is daunting, it is worth persevering. **What problems is Pointerpro solving and how is that benefiting you?** It allowed us to serve very complex and involved surveys to prospective clients, who then received a highly personalised report that had over 90 different permutations. Only Pointerpro could provide the necessary level of sophistication. **Official Response from Chris Kuo:** > Thank you for your feedback! We're glad to hear that you found our team to be helpful and friendly. ### 46. Extremely customizable and becoming a better product all the time **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah B. | Partner & Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Pointerpro?** Super customizable. Granted, there are different tiers, but we're at a high tier and it's fantastic to either have features readily available or the ability to dive into formulas and code and make what we need happen. Design-wise, being able to generate reports that have our branding and that can be completely coded according to the layout we need is fantastic. I'm constantly impressed with my interactions with the team members in various areas of the company as they have offered their expertise to us over the last year and a half. I love that Pointerpro is specifically working on the needs that those in our company's niche have (consulting/coaching), because features come faster for us. Their roadmap for the next year has me very excited, and makes me hopeful about Pointerpro being an excellent long-term solution for our company and clients. **What do you dislike about Pointerpro?** I'm not sure how Pointerpro stacks up against alternatives at lower tiers? There is some functionality we have not yet been able to replicate from other software (but we have some odd particularities for those). **What problems is Pointerpro solving and how is that benefiting you?** Being able to build our own customized assessments for teams, and administrating those assessments, and NOT having to build the whole app and maintain it ourselves (what we have previously done) frees up budget and brainspace in a big way. **Official Response from Chris Kuo:** > Thank you for the positive feedback! ### 47. Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Bill H. | Worship Ministry Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Pointerpro?** I like the customizability of the tool, both in terms of the function and the aesthetics of the surveys. It allows us to shape it exactly how we want. I don't know of another tool with the same level of detail and adaptability. **What do you dislike about Pointerpro?** The most difficult aspect of PointerPro is the learning curve to designing the surveys. The incredible power of the tool comes with a lot to learn in order to maximize one's use of it. **What problems is Pointerpro solving and how is that benefiting you?** PointerPro has created a fully customizable survey, provided valuable research and data for our organization, which allows us to be better informed in our planning and decision making for the people we serve. **Official Response from Chris Kuo:** > We're glad to hear that you appreciate the customizability and adaptability of PointerPro. We understand that the learning curve for designing surveys can be challenging, and we're continuously working to improve our onboarding and support resources to help users maximize their use of the tool. ### 48. Just an excellent product. Very intuitive UX. Great Leaderboard. Dropped Survey Monkey **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | Entrepreneur In Residence, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Pointerpro?** 1. very intuitive UX 2. Leaderboard (we looked at 5 other quiz software tools and none had this) **What do you dislike about Pointerpro?** very minor. When I'm at the results section, it takes several clicks to return to home to see list of other quizzes **What problems is Pointerpro solving and how is that benefiting you?** We needed to send a series of learning quizzes to our employees (we called then Know Your Product) with a leaderboard to motivate use. **Official Response from Chris Kuo:** > We're thrilled to hear that you find Pointerpro to be an excellent product with an intuitive UX and a great leaderboard. We appreciate your feedback and are glad that our software is meeting your needs. ### 49. Everything I needed in a survey software **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas B. | Vice President - Mission & Formation, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Pointerpro?** I've been looking for a software as powerful as SurveyAnyplace for my small business for years - and I finally found it! I have a fully validated leadership assessment tool that I use with individual coaching clients and corporate consulting groups and I need it to have lots of flexibility in the report. SurveyAnyplace has allowed me to provide the individualized user experience that my clients want, and to be able to customize the survey and report for each corporate group. **What do you dislike about Pointerpro?** Because it can do so much, it can take a while to figure out how to make the survey and report do exactly what I need it to do. For most issues, I've been able to resolve them by searching their extensive training blog posts. **What problems is Pointerpro solving and how is that benefiting you?** I've worked through any challenges that came up initially. I now have a much more helpful individualized report to use with clients, which provides them with more value and leadership growth. I've been able to grow my business by working with new corporate groups in a way that would have been time and cost prohibitive with my previous survey host. ### 50. Perfect platform for surveys with great UX and helpful customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Zsofia S. | Human Resources Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Pointerpro?** Customer service, wide range of survey options. **What do you dislike about Pointerpro?** It was a bit hard to get used to the site and find some options, simplification would be great. **What problems is Pointerpro solving and how is that benefiting you?** Hiring assessment test, feedback forms, surveys inside of the company ## Pointerpro Discussions - [how to het more survey](https://www.g2.com/discussions/how-to-het-more-survey) - 1 comment, 1 upvote - [View Pointerpro pricing details and edition comparison](https://www.g2.com/products/pointerpro/reviews?filters%5Bnps_score%5D%5B%5D=5&open_modal_url=%2Fit%2Fproducts%2Fpointerpro%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fpointerpro%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D5%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-26+00%3A37%3A26+-0500&secure%5Bsession_id%5D=861759eb-c965-4c44-9bdb-a32d3aca1576&secure%5Btoken%5D=3422665c0150e7de6414224a613432bb51e9662e96bd16c9b5d65c7dffe5e390&format=llm_user) ## Pointerpro Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Pointerpro Features **Basics** - Interoperability - Performance - Mobility - Internationalization **Assessment delivery** - Question variety - Real-time assessment - Pre-made content **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation **Content** - Content Management - Content Library - Content Creation **Grading and reporting** - Automated grading - Gamification - Analytics dashboard - Reporting **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Administration** - White-labeling - Mobile compatibility **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Social Feedback Portal **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Pointerpro Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,209 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,022 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,999 reviews)