G2

Ian C.

Director

Program Development

Mid-Market (51-1000 emp.)

9/23/2026

"Social Hub Keeps Cross-Team Knowledge Sharing Flowing"

5/5

What do you like best about HubEngage?

The Social Hub has been useful for giving our teams a place to share project updates, technical wins, and useful information from the work we do. Since Pinnacle works across quality management, IT delivery, automation, AI, and digital transformation, there is a lot of knowledge moving between teams. Being able to post updates, comment, and share ideas in one place makes that knowledge easier for others to see and contribute to. Review collected by and hosted on G2.com.

What do you dislike about HubEngage?

The mobile app is currently being upgraded, so the experience is not quite as smooth as we would like in some areas. I’m looking forward to seeing the improvements once the upgrade is fully in place. Review collected by and hosted on G2.com.

What problems is HubEngage solving and how is that benefiting you?

Our teams are often spread across different client projects and areas of IT delivery, which can make good ideas and project achievements stay within individual teams. The Social Hub gives us a shared space to bring those updates together, whether it is a successful automation, a project milestone, or something useful from our AI and quality management work. Review collected by and hosted on G2.com.