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Lyssna

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178 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2008

Profile Name

Star Rating

133
37
4
1
3

Lyssna Reviews

Review Filters
Profile Name
Star Rating
133
37
4
1
3
Fatima S.
FS
Fatima S.
Senior Product Designer
04/27/2026
Validated Reviewer
Review source: Organic

Easy to Use, Quick Results, and Fast Support

The platform is easy to use, delivers quick results, and provides fast support when needed.
Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
04/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Clean UI, Strong UX Research Tools, and Best-in-Class AI-to-Support Handoff

I particularly appreciate the overall UI of the platform. It's clean, easy to scan, and contains all the necessary UX research tools. Pricing is competitive, and the growth plan allows for covering almost everything when it comes to UX research. The one thing that I liked the most was the chatbot feature and the very responsive, helpful customer service team. The AI does a really good job at answering surface questions, and whenever it reaches its limits, it transfers you very quickly to a friendly, very helpful customer service team member. That's the best AI-to-customer service feature that I've come across so far. I haven't encountered any issues in terms of speed or performance; it always seemed to be working well. The test was easily connectable with an external party for participant recruitment, so the integrations worked well.
VZ
Viktoriia Z.
04/22/2026
Validated Reviewer
Review source: Organic

Simple to Use—Create Tests in Just 5 Minutes

How simple it is to use. I just make test in 5 minutes

About

Contact

HQ Location:
Collingwood, Victoria

Social

@wearelyssna

What is Lyssna?

Lyssna is your go-to user research platform. Deeply understand your audience and move in the right direction – faster. Sign up today! Get on-demand access to 690,000+ panelists for surveys, usability tests, and interviews to help you achieve your research goals.

Details

Year Founded
2008