Phonic Reviews & Product Details

Easy to use.

Very Helpful for research purposes.

Gives quick Responses.

It is a user-friendly interface with clear navigation.

It offers progress tracking too, which is very helpful. Review collected by and hosted on G2.com.

Sometimes it works slowly. It May have limitations in terms of content. Also, it does not provide sufficient feedback or guidance to help users.

Also, it is pretty pricey. Review collected by and hosted on G2.com.

Phonic is game-changer for surveys. The use of voice responses instead of text has genuinely resulted in 3x longer and 2x descriptive feedback from respondents. Phonic greatly improved our survey experience and provided valuable insights for decision-making. Review collected by and hosted on G2.com.

I have no dislike for Phonic. The innovative survey platform has exceeded our expectations and provided us with unique capabilities to gather feedbacks. I would highly recommended Phonic. Review collected by and hosted on G2.com.

Phonic is very easy to use and store audios. Moreover it also provides with audio transcripts which is also a great help Review collected by and hosted on G2.com.

Phonic gets too slow at times to load audios Review collected by and hosted on G2.com.

I love Phonic's ability to hold large corpuses of voice recordings and the fact that it can automatically generate transcripts for export, which makes it easy to analyze it through another platform like the Linguistic Inquiry and Word Count software. I appreciate also that it has extensive features for survey logic like other platforms while simultaneously allowing for voice recording. Phonic's platform is easy to use and intuitive, and I was easily able to jump right in to begin my research. Review collected by and hosted on G2.com.

I dislike that sometimes Phonic glitches when I try and delete something, flipping through different voice submissions before letting me delete the one I wanted to. The transcription could also use some work to improve and capture spoken words more accurately in text. Also, during export to a CSV file, the data sometimes changes from its original state in the website, so one needs to watch out for it. Review collected by and hosted on G2.com.

Love how easy it is to create reports with the results from the survey. They look good and are meaningful. Review collected by and hosted on G2.com.

I hope that Phonic provides more flexibility in formatting surveys. For example, bolding text, changing fonts, etc. These are little things that help surveys stand out. Company brand and colors are important for consistency in communicating with clients. Review collected by and hosted on G2.com.

I was looking for a tool that would easily and quickly allow users to submit a large number of short audio files. Phonic has proven to be an excellent tool for this purpose and my test users reported being very happy with the process. Review collected by and hosted on G2.com.

The audio quality with submission via phone was of poor quality and I had to request users to resubmit their audio clips using a laptop or desktop. I would also like to give users the option to submit survey answers via text response OR audio, but it seems at the moment that including both requires them to make submissions through both formats. Review collected by and hosted on G2.com.

I love that Phonic allows me to prepare an online survey, including pictures and customizing the design exactly as I want it in straightforward steps. It is a great user-friendly tool!

I engage in sociolinguistic research, and the pandemic had a considerable impact on the ways I collect data. I could not interview participants face-to-face, and that was a huge problem. With Phonic I can do that, and what's even better, I can also avoid the observer's paradox by having participants reply to the survey in a time of their choosing, without seeing an unfamiliar face in front of them, and while they're in the comfort of their own home. It's just fantastic.

Moreover, the staff at Phonic are great at getting back to you whenever you have a question in a matter of minutes! It is a great tool, and I only wish I had come across it earlier.

For all these reasons, I strongly recommend Phonic to anybody looking to collect oral data online. I intend to continue using Phonic even after the pandemic is over. Review collected by and hosted on G2.com.

The only criticism I have is that it could be more convenient to have some alternative subscription plans. A 3-month, or even a 6-month, plans could be great in preparation for data collection. Review collected by and hosted on G2.com.

quick response, flexible towards our needs and very friendly. We had a very bad experience with another provider who claimed that they could do anything but their service turned out horrible. Phonic was always fair in what they were able to offer and even outdelivered on our expectations Review collected by and hosted on G2.com.

nothing so far, it was a great experience. We always received a quick and accurate answer, even when it wasn't even their fault that there was an issue. Review collected by and hosted on G2.com.

Phonic offers easy account creation (trial), easy templates to use, segmented product by use case (Product vs HR), and easy-to-navigate UI. Review collected by and hosted on G2.com.

I want to route users to specific landing pages based on their NPS response (HubSpot does this). Review collected by and hosted on G2.com.

I used phonic for a survey of audio data collection, conducted for three months as part of my final year project. It can save in WAV type file, which is needed in the machine learning training process. Phonic really helps me in doing the survey. Review collected by and hosted on G2.com.

I had to download each audio data individually from a respondent (I had 40 to 60 questions for each respondent). I wish it could download all the audio answers for each respondent for easy data management. It took me a long time to download the 40-60 responses. If I use the bulk media download, it will download all the respondents' data of the survey with random names generated in a file, which is a mess. Review collected by and hosted on G2.com.