Best Session Replay Software - Page 3

How Many Session Replay Software Products Does G2 Track?

Total Products under this Category: 103

Category Stats (Oct 2026)

  • Average Rating: 4.55/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Aqvil (+6.06%) - Among all products in this category, Aqvil recorded the largest rating increase compared to last month

Last updated: October 25, 2026

How Does G2 Rank Session Replay Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,300+ Authentic Reviews
  • 103+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Session Replay Software

G2 Grid® for Session Replay Software plotting products by satisfaction and market presence

Highlighted products: LogRocket, Microsoft Clarity, PostHog, Contentsquare, Fullstory, Amplitude Session Replay, Glassbox, and Hotjar by Contentsquare.

Underlying data: [Grid® JSON](https://www.g2.com/categories/session-replay/grids.json?focus%5B%5D=logrocket&focus%5B%5D=microsoft-microsoft-clarity&focus%5B%5D=posthog&focus%5B%5D=contentsquare&focus%5B%5D=fullstory&focus%5B%5D=amplitude-session-replay&focus%5B%5D=glassbox&focus%5B%5D=hotjar-by-contentsquare)

Zipy

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

Average Rating: 4.9/5.0

Total Reviews: 52

How Do G2 Users Rate Zipy?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.3/10 (Category avg: 8.4/10)
  • Search Box: 9.1/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Zipy?

  • Seller: Zipy
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 65% Small, 23% Medium

What Do G2 Reviewers Say About Zipy?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed analytics from Zipy, enhancing UI improvement efforts and overall user experience significantly.
  • Users benefit from session replay in Zipy, enabling faster debugging and enhancing overall user experience with detailed insights.
  • Users find Zipy remarkably easy to use, facilitating seamless tracking of product interactions and enhancing overall efficiency.
  • Users value the efficient issue detection of Zipy, greatly enhancing their debugging and application performance monitoring capabilities.
  • Users love the tracking features of Zipy, providing valuable insights into user behavior and enhancing product decisions.
Cons
  • Users experience session issues with loading times and occasional missed or buggy recordings affecting their experience.
  • Users face session management issues with Zipy, including missed sessions and occasional playback bugs.
  • Users face challenges with error handling, as Zipy struggles to ignore specific error types, impacting performance.
  • Users note the missing features in Zipy, wishing for improved event tracking and filtering options.
  • Users note that slow loading times may cause missed sessions and sluggish performance, but overall functionality remains acceptable.

What Are Recent G2 Reviews of Zipy?

Verint Voice of the Customer

Verint® Voice of the Customer™ (formerly known as Experience Management™) empowers CX Leaders to optimize customer experiences in real-time. With Verint Voice of the Customer, companies can listen everywhere, act immediately, and analyze deeper than with any other experience management solution in the marketplace. Verint offers prescriptive VoC solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. As part of the Verint Platform, Verint Voice of the Customer allows CX leaders to close the Engagement Capacity Gap™ between customer expectations and budget or resources by: Deriving insights from data and AI Connecting organizational silos Leveraging CX orchestration and automation Examples of customer successes include: - Increasing NPS by 17 points - Realizing a 72% increase in BOPIS (buy online pickup in store) orders month-over-month - Cross-functional view of customer interactions enabling continuous CX improvements - Unlock the power of a unified customer experience! Contact us today. Verint wholly owns OpinionLab and ForeSee, both of which are now fully integrated parts of Verint Voice of the Customer (formerly known as Experience Management).

Average Rating: 4.2/5.0

Total Reviews: 49

How Do G2 Users Rate Verint Voice of the Customer?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.2/10)
  • Frustration Tracking: 5.0/10 (Category avg: 8.4/10)
  • Error and Bug Tracking: 5.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Verint Voice of the Customer?

  • Seller: Verint
  • Year Founded: 1994
  • HQ Location: Melville, New York
  • Twitter: @Verint
    7,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,316 employees on LinkedIn®
  • Ownership: Thoma Bravo

Who Uses This Product?

  • Top Industries: Retail, Computer Software
  • Company Size: 44% Large, 34% Medium

What Are Recent G2 Reviews of Verint Voice of the Customer?

What Are G2 Users Discussing About Verint Voice of the Customer?

SessionStack

What is SessionStack? SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI, our proprietary machine-learning model, is the ideal partner for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go. What are SessionStack’s core features? Our industry-first AI capability - SessionStackAI, is backed up by best-in-class session recording and replay, instrumentation-free conversion funnels, user segmentation & segment trends, and error monitoring. SessionStack also offers co-browsing and live session collaboration. To put it simply: - AI-enhanced session data processing that gives you actionable conversion rate optimization tips - Auto capture of session data, covering iframes (same or cross-origin) & pop-ups - Zero performance impact for the end user and the app - Sensitive data management, data masking, network requests scrubbing, etc. - Private by default

Average Rating: 4.8/5.0

Total Reviews: 67

How Do G2 Users Rate SessionStack?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.9/10 (Category avg: 8.4/10)
  • Search Box: 8.8/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind SessionStack?

  • Seller: SessionStack
  • HQ Location: Sofia, Sofia
  • Twitter: @SessionStack
    415 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 19% Medium

What Do G2 Reviewers Say About SessionStack?

AI-generated summary from verified user reviews

Pros
  • Users value the session replay functionality of SessionStack for efficient bug detection and user behavior analysis.
  • Users benefit from valuable user insights that enhance bug detection and improve platform quality with SessionStack.
  • Users value the visibility SessionStack provides, enabling clear insights into user behavior and UX issues.
  • Users find SessionStack's ease of use impressive, allowing quick and simple tracking of user activities seamlessly.
  • Users highly value user behavior tracking with SessionStack for efficient bug detection and insightful user engagement analysis.
Cons
  • Users express a desire for missing features like easier data masking, notifications, and additional integrations.
  • Users find the short data retention period and media format limitations cumbersome for their needs.
  • Users find poor integration with other platforms and issues accessing invoices, complicating their administrative tasks.
  • Users often face recording issues, including unsupported formats and concerns about incomplete session captures after using the tool.
  • Users struggle with data inaccuracy in SessionStack, facing issues with syncing and unsupported file formats.

What Are Recent G2 Reviews of SessionStack?

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Zoho PageSense

Zoho PageSense is a conversion optimization and personalization platform, designed to boost website conversions and revenue by tracking the visitor journey. The platform combines the power of web analytics, A/B testing, and personalization to help you make informed business decisions. See how many visitors come to your website, understand their behavior, and offer them a personalized website experience—all of this without having to juggle between multiple apps. With PageSense, you can Track key website metrics Measure vital stats of your website to study its performance over time and across segments. Build a conversion funnel and see which part of your website has a significant drop-off. Analyze visitor behavior Find what really interests your visitors, where your visitors click, and how far down they scroll. Go further and see how visitors interact with forms on your website. Optimize website conversions Run A/B and Split URL tests to understand how different elements of a page resonate with your audience. The intuitive visual editor lets you create website variations in a snap. Personalize user experience Deliver personalized experiences for every visitor based on their demographics and interests. From weather-based targeting to journey-based offering, give your visitors the best website experience ever. Gather customer feedback Your customers are your best data sources. Conduct polls and gather responses to know what they think about your business. To know more, visit: https://www.zoho.com/pagesense/

Average Rating: 4.1/5.0

Total Reviews: 37

How Do G2 Users Rate Zoho PageSense?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Frustration Tracking: 9.0/10 (Category avg: 8.4/10)
  • Search Box: 8.7/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Zoho PageSense?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 55% Small, 26% Medium

What Do G2 Reviewers Say About Zoho PageSense?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive feature set of Zoho PageSense, enabling easy reporting and customizable dashboards.
  • Users love the seamless integration of Zoho PageSense, simplifying tasks within a unified ecosystem.
  • Users value the customizable dashboards of Zoho PageSense, enhancing their data visualization and reporting experience.
  • Users appreciate the ease of use of Zoho PageSense, making reporting and dashboard customization effortless.
  • Users value the comprehensive feature set of Zoho PageSense, enhancing their ability to create insightful reports.
Cons
  • Users experience occasional reporting delays with Zoho PageSense, which can hinder timely decision-making.
  • Users experience occasional reporting delays, which hinder timely decision-making and overall effectiveness of PageSense.
  • Users experience occasional reporting delays that hinder timely decision-making and impact overall efficiency.
  • Users are frustrated with the inadequate analytics, experiencing delays in reporting and lacking essential video insights.
  • Users experience decision paralysis due to unnecessary integrations, negatively impacting their overall user experience with Zoho PageSense.

What Are Recent G2 Reviews of Zoho PageSense?

Exatom

Unlock the Hidden Conversion Potential of Your Online Forms and Check-Out. And increase form completion by +20%. An immediate contribution to your Marketing ROI. FORM ANALYTICS | REAL-TIME MONITORING | SMART TOOLTIPS | ABANDONMENT RECOVERY | CONSULTANCY Exatom helps you turn more visitors into leads and sales. By revealing exactly why users abandon your web forms and check-outs—and what to do about it. Most marketers focus all their effort on getting traffic to forms. But they overlook the moment that matters most: the form itself. That’s where most conversions are lost. ❌ GA4 can’t help you here. ✅ Exatom can. Used by top brands like BMW, Kia, Hema, and Brooks Running, Exatom gives you: • Instant clarity on where users drop off • Actionable insights to fix friction fast • No developers needed (no-code implementation, cookieless) 💡 Try it free and get a custom revenue loss assessment—see what your forms are costing you right now. Stop leaking conversions. Start hitting your targets with forms that actually convert. What insights do our FORM ANALYTICS offer you? - quantifying the happy path: form view -> start -> submit -> convert - quantifying the drop-offs: not starting - start but not submitting - submitting but failed - UX experiences like autofill rates, error rates, duration to complete - analysis by browser, by device, by UTM - for each form field: drop-offs, interactions, interaction time, hesitation time, error rate and error messages, corrections, autofill rate, blank rate, rage clicks - instant view of form SESSION REPLAYS, linked to the analytics (no sampling) - INDUSTRY BENCHMARKING to understand your performance compared to the industry and same type of form - CRO PULSE, out Chrome Extension to view your analytics directly on your website What does FORM MONITORING do? - weekly overview by email showing the 6 key metrics and its trends for each form - alert notifications when your form or check-out performance deviates from the past - alert notifications when the situation is back to normal How will SMART TOOLTIPS help you? - digital marketers can create and manage their own tooltip campaigns - personalised and triggered upon user behaviour - functional messages, i.e. to help to create a correct password - motivational messages, i.e. to provide more info and nudge a user to continue - testing and preview before publishing - A/B testing within the platform - form optimisation without the need of developers

Average Rating: 4.7/5.0

Total Reviews: 44

How Do G2 Users Rate Exatom?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.8/10 (Category avg: 8.4/10)
  • Search Box: 5.6/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Exatom?

  • Seller: Exatom
  • Year Founded: 2021
  • HQ Location: Leuven, BE
  • Twitter: @Exatom_io
    4 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Marketing and Advertising
  • Company Size: 48% Medium, 30% Small

What Do G2 Reviewers Say About Exatom?

AI-generated summary from verified user reviews

Pros
  • Users find Exatom a helpful tool for gaining insights and improving form efficiency with its user-friendly platform.
  • Users value the powerful insights from Exatom, enhancing form efficiency and improving user engagement significantly.
  • Users value the powerful analytics from Exatom, enhancing form efficiency and driving informed decision-making.
  • Users find Exatom’s ease of use enhances efficiency, backed by responsive support and strong training processes.
  • Users rave about Exatom's effective conversion optimization, experiencing improved lead forms and actionable insights for better performance.
Cons
  • Users find the complexity of the dashboard challenging, requiring time and effort to familiarize with its functionality.
  • Users find the learning curve steep for Exatom's dashboard, requiring time to fully understand its features.
  • Users find the steep learning curve of Exatom's dashboard challenging, especially for newcomers and complex forms.
  • Users find the complex usability of Exatom challenging, especially when handling numerous KPIs and intricate forms.
  • Users find the lack of information clarity in Exatom's dashboard can lead to confusion and a steep learning curve.

What Are Recent G2 Reviews of Exatom?

GermainUX

GermainUX is a real-time Operational Experience Intelligence platform that helps enterprises improve conversion, adoption, productivity, and digital experience by detecting, analyzing, and helping resolve friction across business applications and workflows. GermainUX monitors the complete operational experience across CRM, ERP, eCommerce, contact center, web, and custom applications—including Salesforce, Oracle Siebel, Shopify, Windows/.NET applications, and complex enterprise environments. Unlike tools focused only on user behavior, application performance, or infrastructure, GermainUX brings user experience, business processes, application behavior, and technology performance together in one platform. WHAT GERMAINUX HELPS ORGANIZATIONS DO • Detect friction in real time — Identify UX issues, workflow failures, errors, performance problems, broken integrations, crashes, and other obstacles affecting users and customers. • Understand business impact — Connect friction to outcomes such as conversion, adoption, productivity, customer experience, and SLA performance. • Find root causes faster — Use session replay, AI analysis, analytics, KPI relationships, process insights, and technical diagnostics to understand what happened and why. • Prioritize what matters — Analyze affected users, frequency, persistence, business impact, and other signals to focus teams on the most important problems. • Automate detection and response — Continuously monitor critical conditions, trigger alerts and workflows, create tickets, and automate actions when appropriate. • Analyze experiences at scale with AI — Summarize sessions, conversations, errors, feedback, and large datasets to surface recurring issues and opportunities. MORE THAN SOFTWARE GermainUX combines a highly customizable platform with hands-on support. Our team helps customers configure monitoring, analytics, dashboards, alerts, and automation around their specific applications and business goals. This can complement existing observability, CRM, analytics, and experience platforms—or provide an alternative to building specialized monitoring and analytics solutions internally. GermainUX has been 100% bootstrapped since 2011 and has maintained approximately 90% customer retention, with long-term enterprise customers across industries including financial services, healthcare, retail, travel, and technology. FROM FRICTION TO MEASURABLE IMPROVEMENT Detect → Analyze → Understand Impact → Find Root Cause → Prioritize → Resolve → Automate Whether the goal is increasing conversion, improving application adoption, reducing employee workflow friction, or resolving technology issues faster, GermainUX helps teams understand what is getting in the way, why it is happening, who it affects, and what to do about it.

Average Rating: 4.7/5.0

Total Reviews: 66

How Do G2 Users Rate GermainUX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Frustration Tracking: 9.6/10 (Category avg: 8.4/10)
  • Search Box: 9.6/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind GermainUX?

  • Seller: GermainUX
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, US
  • Twitter: @GermainUX
    182 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 82% Small, 15% Medium

What Do G2 Reviewers Say About GermainUX?

AI-generated summary from verified user reviews

Pros
  • Users greatly value the prompt and affordable customer support from Germain UX, which enhances their overall experience.
  • Users love the user-friendly interface of Germain UX, enhancing workflow efficiency and support for problem-solving.
  • Users value the invaluable insights into user behavior provided by Germain UX, enhancing site optimization and decision-making.
  • Users find the user behavior tracking feature invaluable, allowing for enhanced insights and streamlined support processes.
  • Users appreciate the user-friendly interface of Germain UX, enhancing efficiency and workflow management effectively.
Cons
  • Users experience display issues with Germain UX, as some fields only appear on mouse hover and aren't mobile-friendly.
  • Users emphasize the need for incomplete data, citing outdated documentation and insufficient support options.
  • Users find the lack of information concerning outdated documentation and support options limits their overall experience with Germain UX.
  • Users express concern over limited language support, which hinders usability for non-English speakers.
  • Users note the limited opportunities for improvement, citing outdated documentation and lack of live chat support.

What Are Recent G2 Reviews of GermainUX?

What Are G2 Users Discussing About GermainUX?

Crazy Egg

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Average Rating: 4.2/5.0

Total Reviews: 125

How Do G2 Users Rate Crazy Egg?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Frustration Tracking: 7.8/10 (Category avg: 8.4/10)
  • Search Box: 6.8/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 7.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Crazy Egg?

  • Seller: Crazy Egg
  • Year Founded: 2006
  • HQ Location: La Mirada, CA
  • Twitter: @CrazyEgg
    43,482 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 43% Medium, 43% Small

What Do G2 Reviewers Say About Crazy Egg?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Crazy Egg, finding navigation and installation straightforward and hassle-free.
  • Users highly value the intuitive heat maps of Crazy Egg, enhancing their ability to analyze user behavior effectively.
  • Users find the easy setup of Crazy Egg perfect for their needs, enjoying a seamless experience compared to GA4.
  • Users commend the exceptional customer support of Crazy Egg, appreciating timely and practical assistance for their needs.
  • Users value the intuitive heat maps of Crazy Egg, which enhance website optimization and user experience significantly.
Cons
  • Users are frustrated by the requirement to install a tracking script before accessing full Crazy Egg features.
  • Users find the limited features of Crazy Egg restricts their ability to fully explore its capabilities without a live site.
  • Users note the missing advanced features in Crazy Egg, desiring more comprehensive analytics and segmentation options.
  • Users find filtering issues in Crazy Egg limit its effectiveness, especially in dynamic reporting and advanced analytics.
  • Users find the limited analysis features of Crazy Egg restrictive compared to more advanced analytics tools.

What Are Recent G2 Reviews of Crazy Egg?

What Are G2 Users Discussing About Crazy Egg?

UXtweak

UXtweak is a UX research platform that helps teams recruit and manage participants, run moderated and unmoderated studies, analyze results, and share insights — all in one place. Built for research by researchers, UXtweak is used by 100K+ UXers, helping research, product, and design teams turn insights into impact. ✨ Start for free today at UXtweak.com 🔧🐝 Why do user-centered organizations choose UXtweak? 🌍 Recruit globally, reliably: Access participants from 130+ countries with 2,000+ targeting attributes for precise recruitment. Rigorous quality checks and free replacements ensure reliable feedback so you can focus on insights, not logistics. 🔧 Comprehensive tools for every stage: Test concepts, prototypes, or finished products — including native Figma prototype testing that stays in sync as your file changes. Conduct live user interviews, and run proven methods like card sorting and tree testing, moderated or unmoderated. 📊 Actionable analytics: Turn raw data into decisions with powerful analytics. Build shareable reports with our Report Builder, including AI-suggested highlights that point you to the clips and data worth including — so reports come together faster without losing your voice in them. 🤖 AI that scales research, always opt-in: AI features in UXtweak are always opt-in—you choose where it helps, and you stay in control of the output. In Live Interviews, AI-generated participant summaries and recording outlines turn hours of session footage into clear, navigable overviews. AI can also help you suggest highlight reels from your user interview recordings or tag transcripts. 🤝 Research-to-research support: Our customer success team is made up of experienced UX researchers, available to help you tackle challenges and get more out of every study. 🎓 Driven by research and community: Founded by researchers, we're committed to advancing UX research and HCI. Explore original studies by our research team in open-access journals or visit our Research by UXtweak section. We support, educate, and connect the UX community through the UX Research Geeks podcast, Women in UX interviews, live events, and educational resources. UXtweak features: ⬣ User Interviews ⬣ Mobile App Usability Testing ⬣ Prototype Usability Testing ⬣ Website Usability Testing ⬣ First Click Testing ⬣ Preference Testing ⬣ Five Second Testing ⬣ Card Sorting ⬣ Tree Testing ⬣ Global User Panel ⬣ Participant Managemet ⬣ Session Recording ⬣ Survey

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate UXtweak?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Frustration Tracking: 9.8/10 (Category avg: 8.4/10)
  • Search Box: 10.0/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.7/10 (Category avg: 8.5/10)

Who Is the Company Behind UXtweak?

Who Uses This Product?

  • Top Industries: Higher Education, Marketing and Advertising
  • Company Size: 55% Small, 30% Medium

What Are Recent G2 Reviews of UXtweak?

What Are G2 Users Discussing About UXtweak?

LiveSession

LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your entire organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative and qualitative data. HOW? • You can expect best-in-class Session Recordings • They are accessible from our dead simple Metrics and Dashboards • Armed with advanced segmentation including Custom Events and Custom Properties • Dev Tools allow you to review technical information about user sessions and find bugs faster • You can improve conversions with the Funnels and understand users who didn’t convert • Understand user navigation and popular areas with Heatmaps And the best part? Everyone gets access to product data while you evangelize the product approach to new departments.

Average Rating: 4.6/5.0

Total Reviews: 24

How Do G2 Users Rate LiveSession?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.6/10 (Category avg: 8.4/10)
  • Search Box: 7.9/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind LiveSession?

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of LiveSession?

Reactflow

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

Average Rating: 4.6/5.0

Total Reviews: 13

How Do G2 Users Rate Reactflow?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Frustration Tracking: 10.0/10 (Category avg: 8.4/10)
  • Search Box: 8.3/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Reactflow?

  • Seller: Reactflow.com
  • Year Founded: 2018
  • HQ Location: Kuala Lumpur, MY
  • Twitter: @reactflow
    25 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of Reactflow?

What Are G2 Users Discussing About Reactflow?

Tealeaf by Acoustic

Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a unique combination of session replay, heatmaps, behavioral analytics, and AI-powered anomaly detection, leading brands use Acoustic Experience Analytics go beyond traditional web analytics to learn why certain behavior takes place, quickly diagnose issues, and receive actionable insights on how to improve it – leading to significantly higher conversions and increased velocity through the customer experience. IT, Marketing, eCommerce, UX, and Web teams use Acoustic Experience Analytics to optimize websites, mobile apps, call center experiences to make the process as seamless as possible for customers. - Understand reasons for site abandonment and improve conversions - Identify moments of struggle in the customer experiences and how to fix them - Improve user experience and speed to convert - Find and fix issues quickly - Proactively manage and fight fraudulent activities across your digital channels - Quantify the business impact of every customer engagement Acoustic Experience Analytics offers a flexible deployment through SaaS, hybrid, or on-premise.

Average Rating: 4.1/5.0

Total Reviews: 33

How Do G2 Users Rate Tealeaf by Acoustic?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Frustration Tracking: 7.9/10 (Category avg: 8.4/10)
  • Search Box: 8.3/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Tealeaf by Acoustic?

  • Seller: Acoustic
  • Year Founded: 2019
  • HQ Location: Conway, AR
  • Twitter: @GoAcoustic
    64,110 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    426 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Financial Services
  • Company Size: 65% Large, 22% Small

What Are Recent G2 Reviews of Tealeaf by Acoustic?

What Are G2 Users Discussing About Tealeaf by Acoustic?

Air360

The go-to-platform for an easy to start, conversion rate optimization. Air360 is a AI-powered digital experience analytics software that uncovers user behavior and optimizes conversion rates of your website and mobile app. It uncovers hidden user behaviors across customer journeys.

Average Rating: 4.7/5.0

Total Reviews: 16

How Do G2 Users Rate Air360?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.3/10 (Category avg: 8.4/10)
  • Search Box: 7.8/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Air360?

  • Seller: Air360
  • Year Founded: 2016
  • HQ Location: Tokyo, Japan
  • Twitter: @weareair360
    203 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Air360?

AI-generated summary from verified user reviews

Pros
  • Users value Air360 for its intuitive interface and no-code implementation, making user behavior analysis straightforward and effective.
  • Users value the insightful analytics from Air360, enabling effective conversion optimization and user behavior understanding.
  • Users commend Air360 for its sharp focus on actionable insights, significantly enhancing website conversion rates and user understanding.
  • Users love the ease of use of Air360, appreciating its intuitive interface and no-code implementation for actionable insights.
  • Users value the actionable insights provided by Air360, enhancing website conversion through intuitive heatmaps and user behavior tracking.
Cons
  • Users find the complexity of Air360 overwhelming initially, requiring time to learn its various features.
  • Users find Air360's features overwhelming at first, experiencing a difficult learning curve to fully utilize the data effectively.
  • Users find the pricing comparatively high, particularly impacting startups despite the valuable features offered.
  • Users find the feature overload in Air360 overwhelming initially, requiring time to learn how to use everything effectively.
  • Users find filtering issues with Air360, as advanced options are limited and lack automation for alerts and segments.

What Are Recent G2 Reviews of Air360?

What Are G2 Users Discussing About Air360?

Inspectlet

Session recording tool. Inspectlet helps companies understand their website visitors' intentions with smarter web analytics.

Average Rating: 4.1/5.0

Total Reviews: 26

How Do G2 Users Rate Inspectlet?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Frustration Tracking: 8.3/10 (Category avg: 8.4/10)
  • Search Box: 7.5/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Inspectlet?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 46% Medium, 31% Small

What Are Recent G2 Reviews of Inspectlet?

What Are G2 Users Discussing About Inspectlet?

Luciq

Luciq is an Agentic Observability Platform specifically designed for AI mobile builders, aimed at assisting enterprise teams in delivering seamless app experiences at scale. This innovative solution leverages autonomous AI agents to identify anomalies, prioritize critical issues, and implement resolutions automatically, often before users are even aware of any problems. By transforming observability from a passive monitoring approach to a proactive action-oriented system, Luciq empowers teams to focus on building impactful features rather than merely fixing issues. Targeted primarily at enterprise-level organizations, Luciq caters to teams that require robust tools for maintaining app performance and user satisfaction. The platform is particularly beneficial for mobile developers, product managers, and ai teams who need to ensure that their applications function flawlessly in a competitive landscape. With its lightweight SDK that integrates in mere minutes, Luciq provides comprehensive visibility into app health, including performance anomalies, user signals, and session replays, enabling teams to make informed decisions based on real-time data. One of the standout features of Luciq is SmartResolve, which automates root cause analysis and generates actionable fixes. This capability significantly reduces the time spent on debugging, allowing teams to address issues swiftly and efficiently. Furthermore, Luciq’s Business Impact Dashboard offers insights into real-time experience metrics, correlating app performance with key business outcomes such as retention, revenue, and growth. This feature equips teams with the necessary data to understand how app performance directly influences their business objectives. Luciq is built to enhance enterprise workflows by ensuring that insights and fixes are delivered to the appropriate teams automatically. Its native integrations with popular tools like GitHub, Jira, Slack, and Zendesk facilitate seamless collaboration among team members, streamlining the process of addressing app issues. Additionally, Luciq adheres to enterprise-grade compliance standards, including SOC 2, HIPAA, and GDPR, ensuring that sensitive data remains secure throughout the observability process. As a trusted solution among global mobile leaders, Luciq not only helps teams accelerate their development cycles but also minimizes user churn and consistently delivers experiences that delight users while safeguarding revenue. By providing a comprehensive observability platform that combines advanced AI capabilities with user-centric features, Luciq stands out as a valuable asset for any enterprise aiming to enhance its mobile application performance.

Average Rating: 4.3/5.0

Total Reviews: 231

How Do G2 Users Rate Luciq?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Frustration Tracking: 6.1/10 (Category avg: 8.4/10)
  • Search Box: 5.6/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind Luciq?

  • Seller: Luciq
  • Company Website:
  • Year Founded: 2014
  • HQ Location: California, USA
  • LinkedIn® Page: www.linkedin.com
    201 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Android Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Small, 27% Medium

What Do G2 Reviewers Say About Luciq?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Luciq, enabling quick diagram creation and effortless data visualization.
  • Users appreciate the effective bug detection capabilities of Luciq, enhancing auto diagnostics and server performance management.
  • Users value the efficiency of Luciq, finding it easy to manage and track important data effortlessly.
  • Users find it easy to identify errors and report bugs quickly with Luciq's features, enhancing their troubleshooting experience.
  • Users value the excellent customer relations and effective feedback tools provided by Luciq for enhanced diagnostics.
Cons
  • Users report a lack of necessary features in Luciq, hindering efficient problem resolution and issue management.
  • Users find the lack of tools for managing screenshots and AI features limits their efficiency and workflow.
  • Users struggle with memory leak bugs in Luciq, making troubleshooting and battery-related issues challenging.
  • Users are frustrated by the delays in accessing screenshots for reproduction steps, hindering efficient troubleshooting.
  • Users find Luciq to be expensive, which may limit its accessibility for some potential customers.

What Are Recent G2 Reviews of Luciq?

What Are G2 Users Discussing About Luciq?

TWIPLA

TWIPLA is a website analytics platform that helps marketing, product and eCommerce teams understand visitor behavior and act on it. It combines web analytics, heatmaps, session recordings, funnels, surveys and AI recommendations in one tool, with one installation, and works without cookies or consent banners. Most analytics show you what happened. TWIPLA tells you what to do about it. The thirteen tools are organized in four stages, so every number leads to an explanation and every explanation leads to an action. Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Competition, Industry & Regional Benchmarking, and eCommerce Analytics show where visitors come from, who they are and what they buy. Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings and Visitor Surveys & Polls show how visitors behave on each page and where they struggle. Understand: Conversion & Revenue Tracking connects behavior to outcomes with funnels and revenue attribution. Act: Growth Engine reads your data, finds growth opportunities and drafts the content and changes to capture them. TWAIA AI Assistant answers plain-language questions about your site using your own data, so nothing is hallucinated. Filters carry across all tools, and a number on one screen becomes a recording, a funnel or an answer with one click. TWIPLA collects first-party data without cookies, so it works without a consent banner and is not blocked by browser tracking prevention or ad blockers. Configurable privacy modes support GDPR, CCPA and ePrivacy compliance, with data stored in Germany under ISO 27001. TWIPLA has native integrations for Wix, WordPress and TYPO3, guided setups for Google Tag Manager and Weebly, and a one-step install on any other platform, Shopify included. An API is available for custom setups. It is used by more than 2.5 million websites, including Virgin, TYPO3 and the Technical University of Munich. A Free plan includes all thirteen tools. Growth Engine is included from the Basic plan up. Every paid plan comes with a 30-day unlimited trial, no card required.

Average Rating: 4.5/5.0

Total Reviews: 43

How Do G2 Users Rate TWIPLA?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Frustration Tracking: 10.0/10 (Category avg: 8.4/10)
  • Search Box: 10.0/10 (Category avg: 8.0/10)
  • Error and Bug Tracking: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind TWIPLA?

  • Seller: TWIPLA
  • Year Founded: 2016
  • HQ Location: München, Bayern
  • Twitter: @ViAnalytics
    625 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®
  • Ownership: Bootstrapped

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 72% Small, 22% Medium

What Do G2 Reviewers Say About TWIPLA?

AI-generated summary from verified user reviews

Pros
  • Users praise TWIPLA for its intuitive analytics and privacy-first design, making website intelligence accessible and effective.
  • Users value the intuitive and action-focused analytics of TWIPLA, making website analysis easier and more effective.
  • Users praise the ease of use of TWIPLA, appreciating its intuitive design and seamless integration capabilities.
  • Users value the insightful tracking information from TWIPLA, enhancing their understanding of customer behavior and website performance.
  • Users value the insightful visitor tracking of TWIPLA, greatly aiding in website enhancement and business growth.
Cons
  • Users feel that TWIPLA is too expensive, especially for small businesses and non-revenue generating organizations.
  • Users face difficult customization issues in TWIPLA, limiting their ability to tailor the platform to their specific needs.
  • Users express concerns over inadequate tracking due to fixed attribution models that limit customization for sales cycles.
  • Users are frustrated by limited customization options, making it difficult to tailor TWIPLA for specific needs and languages.
  • Users are frustrated by the lack of attribution window customization, hindering effective tracking for complex sales cycles.

What Are Recent G2 Reviews of TWIPLA?

What Are G2 Users Discussing About TWIPLA?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated June 9, 2025