--- title: LiveSession Reviews meta_title: 'LiveSession Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how LiveSession works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 27 scale: '5' date_modified: '2026-06-04' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # LiveSession Reviews **Vendor:** LiveSession Sp. Z O. O. **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.6/5.0 **Total Reviews:** 27 ## About LiveSession LiveSession redefines product analytics for all types of teams. Offering essential tools you can expect from leading analytics providers, now available to everyone. – whether experienced product teams or those new to data-driven approach. With the simple UI designed to deliver speed without sacrificing depth. It helps your entire organization make better product decisions and build a better product. And LiveSession offers you the smoothest blend of quantitative and qualitative data. HOW? • You can expect best-in-class Session Recordings • They are accessible from our dead simple Metrics and Dashboards • Armed with advanced segmentation including Custom Events and Custom Properties • Dev Tools allow you to review technical information about user sessions and find bugs faster • You can improve conversions with the Funnels and understand users who didn’t convert • Understand user navigation and popular areas with Heatmaps And the best part? Everyone gets access to product data while you evangelize the product approach to new departments. ## LiveSession Reviews ### 1. Livesession is very valuable for us, to improve our marketing funnel! **Rating:** 5.0/5.0 stars **Reviewed by:** Aron F. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about LiveSession?** Huge amount of analytical possibilities. **What do you dislike about LiveSession?** hmm, i dont really know. Livesession it's really quality software. **What problems is LiveSession solving and how is that benefiting you?** Analytics of my funnel, to improve conversion. ### 2. Powerful new software **Rating:** 4.5/5.0 stars **Reviewed by:** Amir C. | Founder + Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2019 **What do you like best about LiveSession?** Definitely User interface and clean user experience. Livesession is fantastic when it comes to integration as well. It has matured as a go-to product for screen recording tech. **What do you dislike about LiveSession?** Some of the features aren't quite there yet. But it will be a lot more powerful by year-end. Also, the price has increased steadily over the past few years. Hoping they have a program fit for Startups. **What problems is LiveSession solving and how is that benefiting you?** Recognizing different clients and how long they spend on the website. We also use it to check how often people click on our website, add products but don't check out! ### 3. Useful tool to investigate issues **Rating:** 4.5/5.0 stars **Reviewed by:** Sathya N. | Customer Success Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about LiveSession?** Attention to detail with timestamp and option to trim a specific clip to share with the testing team **What do you dislike about LiveSession?** No dislikes in specific at the moment as it works fine **What problems is LiveSession solving and how is that benefiting you?** To investigate the issues reported by checking the sessions of the user on the platform ### 4. LiveSession is very helpfull **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin G. | Senior Technical Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about LiveSession?** See what visitors are actually doing on website. GA or similar tools do not provide this knowledge. Mask of sensitive data with *** is amazing! **What do you dislike about LiveSession?** Heatmaps could be better. They are based on the position of the HTML element, not the x y position of the cursor. **What problems is LiveSession solving and how is that benefiting you?** Understand why it takes longer to get to a classroom training site than to an online training site. Now we can prepare a solution to their problem. ### 5. FEEDBACK **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about LiveSession?** The sessions get recorded with no interrupt. **What do you dislike about LiveSession?** There arise n number of small sessions.. **Recommendations to others considering LiveSession:** GOOD JOB! **What problems is LiveSession solving and how is that benefiting you?** To locate the exact error by tracking the steps. ### 6. Smart tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about LiveSession?** Now I can follow my users and identify the main pain points. I love the dev tools and access to quick filtering all videos. **What do you dislike about LiveSession?** Maybe it could have some reports generator. **What problems is LiveSession solving and how is that benefiting you?** Now we can identify areas for improvement. ### 7. great monitoring tools **Rating:** 5.0/5.0 stars **Reviewed by:** satyavani s. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about LiveSession?** I can easily see how people use my website. They listen to the user needs and I love it! If you need an integration you can request it and they will do their best to help. It was easy to incorporate LiveSession into our workflow. **What do you dislike about LiveSession?** Nothing really, no more cons I’m happy with it! **Recommendations to others considering LiveSession:** Try different integrations they offer, it really makes work easier! **What problems is LiveSession solving and how is that benefiting you?** Team members can see how the users interact with our website. Very insightful! ### 8. I am a big fan of LiveSession! **Rating:** 5.0/5.0 stars **Reviewed by:** Muskan G. | Social Media Engagement Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about LiveSession?** I am a big fan of LiveSession! I like that it records all the users and you can easily filter the recordings too. It’s effective and easy to use. **What do you dislike about LiveSession?** I am just waiting for heatmaps to be added. **What problems is LiveSession solving and how is that benefiting you?** Helps me find issues on the website. ### 9. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Anushka P. | Social Media Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about LiveSession?** I am a big fan of LiveSession! I like that it records all the users and you can easily filter the recordings too. It’s effective and easy to use. **What do you dislike about LiveSession?** I am waiting for heatmaps to be added, looking forward **Recommendations to others considering LiveSession:** Try it, it’s worth the money. It will help you improve your site. **What problems is LiveSession solving and how is that benefiting you?** Helps me find issues on the website. ### 10. Helpful tool totrack user sessions and improve business website **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **What do you like best about LiveSession?** I really like its'perfectly-designed UI and ease of use. It works fast and smooth. Creating segments is easy and helps analyzing recordings. **What do you dislike about LiveSession?** All features work really great so far. **What problems is LiveSession solving and how is that benefiting you?** Researching user behavior, finding bugs on the website. ### 11. LiveSession review **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about LiveSession?** I like how you can build different segments and analyze user behavior in a very detailed way. Perfect for growth hackers and data-driven marketers. **What do you dislike about LiveSession?** Nothing to be honest. It does the job. **Recommendations to others considering LiveSession:** Try playing with different segments! The support is great too. **What problems is LiveSession solving and how is that benefiting you?** I can find new growth opportunities. ### 12. The best session replay tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mahinour S. | Outbound & Sales Automation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LiveSession?** Very smooth for SPAs. You can see how people use your app. The best session replay tool I’ve tried. **What do you dislike about LiveSession?** Heatmaps would be nice but I think they’re working on them. **Recommendations to others considering LiveSession:** If you have an SPA, it will be great for you! **What problems is LiveSession solving and how is that benefiting you?** Researching user behavior, finding bugs. ### 13. Helpful tool to monitoring customer behaviour **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about LiveSession?** LiveSession is an extensive tool to track and analyse your customer behaviour. There is an option advance filter on top of that, the integration of the tracking with our site was simple and quick. **What do you dislike about LiveSession?** There is nothing we see as a minus so far **What problems is LiveSession solving and how is that benefiting you?** It helps us to track and analyse our customer behaviour and to get data ### 14. Great tool for session replays **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about LiveSession?** The customer support is very helpful. An effective and easy to use the tool, the best one I tried so far. **What do you dislike about LiveSession?** Waiting for the heatmaps, other than that - very nice. **Recommendations to others considering LiveSession:** You can try it for free, I think it’s worth it. Very good experience. **What problems is LiveSession solving and how is that benefiting you?** Optimizing my website after analyzing what users do on the website. ### 15. Semi useful operationally **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2020 **What do you like best about LiveSession?** Being able to help clients more effectively by seeing what issues or errors they ran into during their session **What do you dislike about LiveSession?** I don't like that this is not effective at managing usage by our internal employees and the time they are spending and how productive they are when they are logged into the app. **What problems is LiveSession solving and how is that benefiting you?** Easy way to identify if any issues a client is having within the app is due to user error VS the app itself and being able to quickly troubleshoot accordingly. ### 16. LiveSession provided us with amazing realtime stats! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2020 **What do you like best about LiveSession?** I love that we can see where our users were accessing content from, but how long they interacted with our site and especially loved seeing rage clicks to identify issues in our app. **What do you dislike about LiveSession?** I haven't found any negative things yet. **What problems is LiveSession solving and how is that benefiting you?** We are solving problems such as knowing whether or not users were able to find pages that were hard to find. Benefits are knowing where users were getting frustrated by LiveSession logging rage clicks. ### 17. Great session recording tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about LiveSession?** Works fast (page loading) Nice, clean UI Fully working recordings **What do you dislike about LiveSession?** Price quite high Not possible to search by email **Recommendations to others considering LiveSession:** Would suggest the tool for user recordings **What problems is LiveSession solving and how is that benefiting you?** User research, session recordings ### 18. The most value you can get. It's like a CCTV camera on your website, but better. **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2019 **What do you like best about LiveSession?** I love the ease of use and integrate. In 2-3 minutes I can start recording every action users take on my website or app. It adds tons of value to my business by letting me know what users do, what they click, type, or have a problem with. **What do you dislike about LiveSession?** I've been using this tool for over 6 months and it's been great **Recommendations to others considering LiveSession:** I believe that LiveSession is a must if you have a website, blog, online store, app. Seeing what users really do on your website, where they click, what they don't click etc. will be the best what can happen to you that will help you design UI/UX that converts better. We noticed 110% increase in sign-ups, over 40% increase in paid subscriptions for our service and we have reduced churn by 40%. **What problems is LiveSession solving and how is that benefiting you?** My business is a SaaS application with thousands of users. LiveSession lets me track their behavior live, or play recorded session to see what happened when someone has a problem. No need to ask for a screenshot or explaining the issue. My support team can resolve users' issues while they happen. ### 19. Awesome session reply tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2019 **What do you like best about LiveSession?** Affordable session reply software with great segmentation and tracking capabilities. I loved how easy it was to integrate it within my website (I'm non-techie). Also their customer service is very responsive and keen to help! **What do you dislike about LiveSession?** They lack heat maps but after I spoke with their customer service they ensured me that heat maps are on the product pipeline. **Recommendations to others considering LiveSession:** The data I gathered from LiveSession is outstanding and their mouse tracking capabilities really helped me understand my users better. I can honestly recommend using LiveSession. **What problems is LiveSession solving and how is that benefiting you?** I realised why users escaped my website and what was the most interesting to them. With the data gathered from Live Session I was able to improve my website's contact page so now more users sign up for project estimation. ### 20. Amazing monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Wojciech P. | Full Stack Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2019 **What do you like best about LiveSession?** Lightweight script with powerful functionality. It allows you to check how users behave on your website like they were sitting in front of you. App has easy and simple interface with great user experience. It works great with Single Page Applications which makes it one of the best tools available on the market. My opinion: highly recommended ✅ **What do you dislike about LiveSession?** I haven't found any critical parts in this tool. **Recommendations to others considering LiveSession:** LiveSession - definitely worth checking out **What problems is LiveSession solving and how is that benefiting you?** It's very easy to monitor users behaviour - it can be helpful during A/B tests and let the website owner detect critical points on the website that users misunderstood. ### 21. Attractive tracking tool to monitor behaviour of your customer on your website **Rating:** 4.5/5.0 stars **Reviewed by:** Paweł K. | Software Engineer, Project Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about LiveSession?** LiveSession is a cost-effective and extensive tool to analyse your customers. Additionally, you can easily build funnels using advanced filtering options. On top of that, the integration of the tracking module with our website was effortless and quick. **What do you dislike about LiveSession?** The functionality of the app is limited, although it's focused on funnels and analysis part, so we don't mind about this limitation. **Recommendations to others considering LiveSession:** The support of the LiveSession is really helpful and can give you great tips regarding the usage of the tool. The experience with the trial version was outstanding, and we're now implementing the solution to all websites. **What problems is LiveSession solving and how is that benefiting you?** We wanted to analyse the behaviour of the customers that want to find information about various sports event (Triathlons, Marathons, Duathlon) and then they want to buy the ticket for a particular event. The filtering options allowed us to analyse all pinch points. ### 22. Best recording analytics tool I could find **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2019 **What do you like best about LiveSession?** The best of LiveSession is the ability to talk directly with the people in charge, to resolve issues or request new features. In fact, they are very fast resolving any request. **What do you dislike about LiveSession?** I miss the heatmap functionality that I have seen in other tools. **Recommendations to others considering LiveSession:** Do not hesitate. It is better than the other tools **What problems is LiveSession solving and how is that benefiting you?** I am able to analyze my customers' behavior to improve their user experience. ### 23. Good tool! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about LiveSession?** The ux is really good. It is easy to create segments and check de videos that you need. **What do you dislike about LiveSession?** There are some recordings that are not there and It is complicated to understand why. **What problems is LiveSession solving and how is that benefiting you?** I am checking how my clients use the product and I have seen there are some features that are not that visible, or some other features that are not working as expected. ### 24. Amazing and helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian R. | Dev, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about LiveSession?** A lot of options, very good recording (even ajax / SPA). Very friendly interface, many filters **What do you dislike about LiveSession?** Trial could be for 30 days instead 14. Pricing is too fixed for me, it could be more elastic (something like pay as you go) instead 4 fixed packages.. Lack of few things but they are in 2019 roadmap. **What problems is LiveSession solving and how is that benefiting you?** I need to know how my customers are using my shop. LiveSession helps with that perfectly, so I can makes more improvements on my shop and this improve my sales. ### 25. It's better than Hotjar! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2019 **What do you like best about LiveSession?** It's simple, UX is great, setup is fast & it's just a more complete solution than Hotjar (which is usually what people go for!). **What do you dislike about LiveSession?** it can be a bit laggy sometimes, but it's nothing too annoying. Rage clicks, etc. - not sure how precise they are with this. **Recommendations to others considering LiveSession:** Just try it, nothing to lose really! **What problems is LiveSession solving and how is that benefiting you?** We basically used hotjar for a while, and switched to LiveSession and it's more economical for us now. ### 26. Very friendly and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2019 **What do you like best about LiveSession?** I really like the ease of use and all the data of the user's use. It is very easy to be able to detect the problems, the sessions are classified according to the problems. **What do you dislike about LiveSession?** Sometimes the flash elements of the website is not displayed very well during the sessions records **What problems is LiveSession solving and how is that benefiting you?** I was able to fix technical issues that were problematic for visitors to convert. ### 27. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2019 **What do you like best about LiveSession?** Very convenient for holding meetings, seminars, review sessions, etc. **What do you dislike about LiveSession?** Can be slow depending on the internet speed, but it’s not a big deal. **What problems is LiveSession solving and how is that benefiting you?** Bridging the distances during summer, to hold online sessions. ## LiveSession Discussions - [Where did you get this brilliant idea from ?](https://www.g2.com/discussions/where-did-you-get-this-brilliant-idea-from) - 1 upvote - [View LiveSession pricing details and edition comparison](https://www.g2.com/products/livesession/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+02%3A35%3A21+-0500&secure%5Bsession_id%5D=de807b6f-98cd-4364-896e-360e8553f9c8&secure%5Btoken%5D=baef93495a3f47bf823691f64c4a30e6be265a2f7867846d633f4720f71faa68&format=llm_user) ## LiveSession Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - User Scoring - Integrations **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Analysis** - Side-By-Side Analysis - Mobile Device Analysis - Webpage Element Analysis **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation **Visitor Information** - User Identification - Search Box **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Agentic AI - Session Replay** - Cross-system Integration **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **AI driven optimization - Product Analytics** - User scoring - Adaptive learning - Automated insights - Autonomous task execution ## Top LiveSession Alternatives - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,032 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (329 reviews)