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Inspectlet

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26 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
2012
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Profile Name

Star Rating

12
11
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1

Inspectlet Reviews

Review Filters
Profile Name
Star Rating
12
11
1
1
1
Julian E.
JE
Julian E.
09/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

Awful customer service,

Nothing at all. Had issues with the set up and customer service
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
12/08/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Invaluable for session analysis

Very easy to use. Love being able to filter and search for specific sessions. We use it primarily to troubleshoot customer problems, but you can easily view a funnel analysis of sessions and look for behavioral insights.
Erick B.
EB
Erick B.
E-Commerce Merchandise Manager North America at H&M
06/01/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Precision and accuracy in one tool

Inspectlet has provided us with accuracy in every step we take; it has handy but straightforward tools, a very easy-to-use interface with the same tools we need to do the inspection. The customer support provides the necessary help, which is useful when I have any inconvenience. The video reporting has dramatically facilitated the review; this way, it is much more practical to see and evaluate the movement of our customers on our site, analyze what we do wrong, and maybe see what we excel in, to reinforce our qualities in our service.

About

Contact

HQ Location:
Santa Clara, CA

Social

What is Inspectlet?

Inspectlet is a web analytics tool that specializes in providing website owners and developers with deep insights into how their users interact with their site. The platform features an array of advanced tools including session recording, heatmaps, form analytics, and error logging. These functionalities allow users to visualize user engagement, observe actual visitor behavior, and identify usability issues.With session recordings, website owners can watch real user sessions, getting a firsthand view of user interactions, mouse movements, and clicks. Heatmaps are another core feature, offering visual summaries of where users are clicking, scrolling, and lingering the most on a page. This can help highlight which parts of a website are attracting the most attention and which parts might be overlooked.Form analytics provide critical data on form completion rates, showing where users drop off or encounter difficulties, which can be invaluable for improving the usability and effectiveness of online forms. Additionally, Inspectlet’s error logging captures JavaScript errors as they happen, allowing developers to fix bugs proactively.Overall, Inspectlet offers a suite of tools designed for a comprehensive understanding of user behavior, which can be leveraged to optimize website design and functionality, ultimately enhancing user experience and conversion rates.

Details

Year Founded
2012