# Browsee Reviews **Vendor:** Browsee **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.9/5.0 **Total Reviews:** 13 ## About Browsee Browsee - Stop Guessing 🤦‍♀️, Start Acting 💪 ✔ AI Tags on sessions - With 5% of sessions, understand 100% of user issues ✔ Page Story - Get actionable insights to improve your landing pages ✔ User Board - Identify users to analyze engagement and understand their problems. Get direct session URLs in your chat tools! ✔ Add Your Own Graphs - Quick analytics for Clicks, Pages, Segments, and Referrals. ✔ Create Funnels and Segments on User Actions - No code required ✔ Limited Recordings for Safety and Pricing - Pick and Choose what to record and what not to record ✔ Free forever plan ## Browsee Reviews ### 1. One stop solution for behavior analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Browsee?** Out of many upsides of Browsee, below are a few: 1. Attention maps: Browsee not only provides Heat and Scroll maps but also attention maps which add yet another dimension to the behavioural analysis. As of now, we know even though our users are scrolling more but their attention is not on the first/second viewport. Immense help in reducing the bounce rate through this insight. 2. Java Script errors: The tool provides you with JS errors that do not happen every time, especially in dev environment. Browsee helps identify such cases and our dev team can now handle these exceptions adding to a more than incremental increase in the user experience since now all the scripts run as desired in most of the environments and scenarios. 3. Quick setup: Just a pixel placement through tag manager or directly in the code and you are ready to go. 4. Sessions replays with time-saving features: Since going through session replays can be a painstaking task, there are some time-saving features like playback speed up to 8x, skippable inactive periods of session replays, timed annotations based on clicks so that you jump directly to the desired step. 5. Easy to use: The majority of our users within the organisation didn't need hand-holding for using the tool as it's very intuitive and easy to use. 6. Third-party integrations like Google Analytics come in handier than they may seem. 7. Privacy settings to hide sensitive information like PII and payment details. **What do you dislike about Browsee?** Probably having a few custom dimensions will add to segment or recording rule creation when we have huge data to analyse from. For example, we can send page type or product category which can quickly help us identify session replays or only record certain product pages or create generic rules on page type etc. **Recommendations to others considering Browsee:** It's a very easy decision to make when getting Browsee for the set features and the support which the Browsee team provides. **What problems is Browsee solving and how is that benefiting you?** Getting to know our user's behaviour which is most importantly their most natural one without any biases. We have been able to improve our conversions and reduce bounce rate, to say the least very quickly. **Official Response from Shraddha Srivastava:** > Thanks a lot Ravi for your kind words :) Really appreciate it! ### 2. Restropective analytics for a startup on a budget **Rating:** 5.0/5.0 stars **Reviewed by:** Prakhar G. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Browsee?** Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great. **What do you dislike about Browsee?** The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such. **What problems is Browsee solving and how is that benefiting you?** As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not. **Official Response from Shraddha Srivastava:** > Thanks a lot, Prakhar for your kind words :) ### 3. Best Tools to Know Your Users Behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Amarjyot S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Browsee?** Video Session Quality and Showing Main Points of Videos with Frustration clicks, Technical JS and Ajax errors. Great filter option to find the right session videos Heatmaps and Scroll maps are good **What do you dislike about Browsee?** No completes with current features. It would be great if browsee have A/B Test and User Testing features. **What problems is Browsee solving and how is that benefiting you?** Help you know user behavior, Intention, Pain Points and features the most they're liking/Interacting and how they interacting with it. **Official Response from Shraddha Srivastava:** > Thanks a lot, Amarjyot for your kind words :) ### 4. Browsee Experience **Rating:** 4.5/5.0 stars **Reviewed by:** chiki m. | Assistant Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Browsee?** I liked the clear bifurcation of the data being gathered in the tool and how frequently they listen to our feedback and make necessary changes in the tool. **What do you dislike about Browsee?** Few reports are not customizable in terms of date range selection etc. **What problems is Browsee solving and how is that benefiting you?** Real-time knowledge about issues on-site related to load or request firing, JS issues etc. Heatmaps let us identify the key areas where users interact and improve the product. **Official Response from Shraddha Srivastava:** > Thanks a lot, Chiki for your kind words :) ### 5. Easy to use & very insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2021 **What do you like best about Browsee?** The interface, it's very smooth with all the required insights just 2-3 clicks away. Also, the segment creation feature is pretty awesome and hassle-free. Ability to make a custom dashboard is very helpful when we wanna see just an overview. **What do you dislike about Browsee?** Honestly, nothing as of now. The experience has been virtually flawless. And I really hope it'll stay that way. Also, the support team is pretty awesome, any issue or queries are resolved very quickly. **What problems is Browsee solving and how is that benefiting you?** The main usage is heatmaps and segment-wise session performance, and safe to say, we've gained great insights into how our customers behave on our site, thus helping us implement necessary changes to boost conversions. ### 6. An amazing User friendly tool **Rating:** 4.5/5.0 stars **Reviewed by:** ANKUSH M. | Senior Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Browsee?** User-friendliness; Heatmaps gives very useful insights **What do you dislike about Browsee?** Nothing as such, this tool is quite helpful for the business **What problems is Browsee solving and how is that benefiting you?** Real-time user problems. There are certain issues that you can not figure out by the GA data only, and that's where Browsee helps **Official Response from Shraddha Srivastava:** > Thank you so much, Ankush. ### 7. Best heatmap and user session tool **Rating:** 5.0/5.0 stars **Reviewed by:** Puneet J. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Browsee?** Crisp insights around user behaviour and device critical data **What do you dislike about Browsee?** Nothing much. They are constantly evolving! **Recommendations to others considering Browsee:** Check other players but stick to browser. Best in class product and support **What problems is Browsee solving and how is that benefiting you?** Understanding consumer sentiments and next probable approach to enhance user experience **Official Response from Shraddha Srivastava:** > Thanks a lot, Puneet for your kind words :) Really appreciate it! ### 8. Extremely Great Features and a Really Good Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Browsee?** Feature to segment heatmaps and filter session recordings using any variables. The tool offers detailed reports to analyze user behavior on the website, their patterns etc. The support team has been extremely helpful with onboarding, providing helpful recommendations and adding new features whenever needed. **What do you dislike about Browsee?** It would be great if the tool enables easier ways of integration between Browsee, Hubspot and other chatbots. **What problems is Browsee solving and how is that benefiting you?** Analyzing user behavior, understand website drop-offs and patterns. Improving conversions etc. Tracking and understanding user behavior are critical to us as a brand and Browsee helps us optimize the pages further with insightful segments and data. **Official Response from Shraddha Srivastava:** > Thanks a lot for your kind words :) ### 9. Best service and features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Browsee?** Ontime services , sessions amd heatmap segments, filters, report **What do you dislike about Browsee?** Need to improve heatmap section and download report features. **What problems is Browsee solving and how is that benefiting you?** We can understand user problems by Sessions recording and heatmap analysis. ### 10. We rely on Browsee to improve our website **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Browsee?** Browsee gives us great analytics on our website for a great value. New features are continuously released and the product is constantly getting better. I look forward to using Browsee every time we update our site to see how users are interacting with our content. **What do you dislike about Browsee?** I have no complaints about Browsee. I am very happy with the product. **Recommendations to others considering Browsee:** Browsee is a great value and has great features. I recommend trying it. **What problems is Browsee solving and how is that benefiting you?** We are able to see the quality of interaction that we receive on our site. Other analytics tools can tell you about volumes, but not the details of engagement level that users have with your content. We rely on Browsee to improve our site and see how users engage with our content. **Official Response from Shraddha Srivastava:** > Thanks a lot! ### 11. Single place to see Analytics and User Problems **Rating:** 5.0/5.0 stars **Reviewed by:** Ashok T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Browsee?** To my website, I don't want to add google analytics or anything which tracks users after leaving my site so looked for alternatives then I found Browsee. It has everything what I wanted. 1) Analytics 2) Session recordings 3) Java Script errors and much more. **What do you dislike about Browsee?** When I access browsee in mobile I can't switch between different websites. **What problems is Browsee solving and how is that benefiting you?** Java Script errors **Official Response from Shraddha Srivastava:** > Thanks a lot! ### 12. Excellent Product & Customer Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Browsee?** Browsee as a a product has changed how we design our Landing Page. We have received insights about our customers behaviour & usage pattern. This helped us realign the components on the landing page. Their heat-map offering is really interesting & helped us prioritise various elements based on the heat-map analysis. We will recommend this to any small / medium organisation to understand their customers better. Their customer support sets them apart from similar products. They have been warm, supporting & responsive through out. **What do you dislike about Browsee?** We have not found anything of that nature so far. **What problems is Browsee solving and how is that benefiting you?** Customer Usage Analytics Customer Behaviour Pattern **Official Response from Shraddha Srivastava:** > Thank you so much for your kind words! ### 13. Clear and crisp product analytics with great insights **Rating:** 4.5/5.0 stars **Reviewed by:** Subhajeet D. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2020 **What do you like best about Browsee?** Browsee helped us solve customer issues faster by getting realtime product analytics through recorded sessions, tagged circles helped in segmentation and launch features quickly **What do you dislike about Browsee?** Nothing much, most of the features are easy to use and well thought out **What problems is Browsee solving and how is that benefiting you?** Product Analytics, Launching New Features and watching regression due to changes **Official Response from Shraddha Srivastava:** > Thanks a lot! ## Browsee Discussions - [What is browser software examples?](https://www.g2.com/discussions/what-is-browser-software-examples) - [What is the function of browser?](https://www.g2.com/discussions/what-is-the-function-of-browser) - [What are 3 functions of a browser?](https://www.g2.com/discussions/what-are-3-functions-of-a-browser) - [What is browser discuss its main features?](https://www.g2.com/discussions/what-is-browser-discuss-its-main-features) - [View Browsee pricing details and edition comparison](https://www.g2.com/products/browsee/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+02%3A51%3A20+-0500&secure%5Bsession_id%5D=8f1ca448-9931-4001-99ff-0c8cb9aba77d&secure%5Btoken%5D=bd6e3f31e9cc6147537707f962249eb001742296ad2fa9b78c3ed42a45c42071&format=llm_user) ## Browsee Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation **Visitor Information** - User Identification - Search Box **Agentic AI - Session Replay** - Cross-system Integration ## Top Browsee Alternatives - [Glassbox](https://www.g2.com/products/glassbox/reviews) - 4.9/5.0 (788 reviews) - [Hotjar](https://www.g2.com/products/hotjar/reviews) - 4.3/5.0 (329 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,030 reviews)