Browsee Reviews & Product Details

Out of many upsides of Browsee, below are a few:

1. Attention maps: Browsee not only provides Heat and Scroll maps but also attention maps which add yet another dimension to the behavioural analysis. As of now, we know even though our users are scrolling more but their attention is not on the first/second viewport. Immense help in reducing the bounce rate through this insight.

2. Java Script errors: The tool provides you with JS errors that do not happen every time, especially in dev environment. Browsee helps identify such cases and our dev team can now handle these exceptions adding to a more than incremental increase in the user experience since now all the scripts run as desired in most of the environments and scenarios.

3. Quick setup: Just a pixel placement through tag manager or directly in the code and you are ready to go.

4. Sessions replays with time-saving features: Since going through session replays can be a painstaking task, there are some time-saving features like playback speed up to 8x, skippable inactive periods of session replays, timed annotations based on clicks so that you jump directly to the desired step.

5. Easy to use: The majority of our users within the organisation didn't need hand-holding for using the tool as it's very intuitive and easy to use.

6. Third-party integrations like Google Analytics come in handier than they may seem.

7. Privacy settings to hide sensitive information like PII and payment details. Review collected by and hosted on G2.com.

Probably having a few custom dimensions will add to segment or recording rule creation when we have huge data to analyse from. For example, we can send page type or product category which can quickly help us identify session replays or only record certain product pages or create generic rules on page type etc. Review collected by and hosted on G2.com.

Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great. Review collected by and hosted on G2.com.

The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such. Review collected by and hosted on G2.com.

Video Session Quality and Showing Main Points of Videos with Frustration clicks, Technical JS and Ajax errors.

Great filter option to find the right session videos

Heatmaps and Scroll maps are good Review collected by and hosted on G2.com.

No completes with current features. It would be great if browsee have A/B Test and User Testing features. Review collected by and hosted on G2.com.

I liked the clear bifurcation of the data being gathered in the tool and how frequently they listen to our feedback and make necessary changes in the tool. Review collected by and hosted on G2.com.

Few reports are not customizable in terms of date range selection etc. Review collected by and hosted on G2.com.

The interface, it's very smooth with all the required insights just 2-3 clicks away. Also, the segment creation feature is pretty awesome and hassle-free. Ability to make a custom dashboard is very helpful when we wanna see just an overview. Review collected by and hosted on G2.com.

Honestly, nothing as of now. The experience has been virtually flawless. And I really hope it'll stay that way. Also, the support team is pretty awesome, any issue or queries are resolved very quickly. Review collected by and hosted on G2.com.

User-friendliness; Heatmaps gives very useful insights Review collected by and hosted on G2.com.

Nothing as such, this tool is quite helpful for the business Review collected by and hosted on G2.com.

Crisp insights around user behaviour and device critical data Review collected by and hosted on G2.com.

Nothing much. They are constantly evolving! Review collected by and hosted on G2.com.

Feature to segment heatmaps and filter session recordings using any variables. The tool offers detailed reports to analyze user behavior on the website, their patterns etc. The support team has been extremely helpful with onboarding, providing helpful recommendations and adding new features whenever needed. Review collected by and hosted on G2.com.

It would be great if the tool enables easier ways of integration between Browsee, Hubspot and other chatbots. Review collected by and hosted on G2.com.

Ontime services , sessions amd heatmap segments, filters, report Review collected by and hosted on G2.com.

Need to improve heatmap section and download report features. Review collected by and hosted on G2.com.

Browsee gives us great analytics on our website for a great value. New features are continuously released and the product is constantly getting better. I look forward to using Browsee every time we update our site to see how users are interacting with our content. Review collected by and hosted on G2.com.

I have no complaints about Browsee. I am very happy with the product. Review collected by and hosted on G2.com.