Exatom Reviews & Product Details

Personally I make the most use out of the field metrics. These metrics are a great way of uncovering previously unknown pain points and opportunities! Review collected by and hosted on G2.com.

Within the tooling itself, you have to find actionable insights yourself. It would be nice if Exatom had a way of suggesting certain optimizations based on the available data. Review collected by and hosted on G2.com.

Exatom provides detailed insights into how forms and individual form fields perform, which helps identify where users drop off or experience friction. This makes it much easier to prioritize form improvements based on real user behavior. The interface is relatively intuitive once you understand the workflow. Also worth mentioning is the collaboration with the Exatom team. They are helpful, knowledgeable, and quick to respond to questions. Review collected by and hosted on G2.com.

The platform can be a bit overwhelming at first due to the number of data points. It has a noticeable learning curve, especially if you’re not yet familiar with form analytics. However, after some time, the value of the insights becomes clear and it's worth the time investment. Review collected by and hosted on G2.com.

With the help of Exatom we can now see more clearly where the friction points are in our online flow. It was easy to integrate into our systems. We now better understand the impact of our business and design choices on our users, and we can immediately test some of those decisions. Review collected by and hosted on G2.com.

No downsides found yet, except that the platform could be a bit overwhelming the first time you visit, even when you've done the training. Review collected by and hosted on G2.com.

Exatom provides an extra layer of insights in your forms that you don't get from your web analytics tool. The tool is a great way to find friction points in your journey. Moreover, the onboarding and support but Exatom has been great, they're very helpfull and quick to respond. Review collected by and hosted on G2.com.

No problems yet. Have only been using it for a couple of months so still learning, but also the learning documentation is great. Review collected by and hosted on G2.com.

Exatom helped us analyze our acquisition flow and delivered very insightful, recommendations. What stood out was how actionable their advice was—after implementing just a few changes, we already saw positive results. One key improvement was a reduction in drop-offs at specific steps in the funnel, which actually indicated better guidance and flow. We also really appreciate the training platform they provide—it’s a great way to understand the data and analysis on a deeper level. Review collected by and hosted on G2.com.

While the training is a great resource, it can sometimes feel quite technical, especially for team members who aren’t as experienced in data analysis. Additionally, when dealing with more complex form structures, interpreting some parts of the analysis can be a bit more challenging. Review collected by and hosted on G2.com.

Exatom truly makes a difference when it comes to optimizing lead form conversions and maximizing the potential of this critical digital touchpoint. Review collected by and hosted on G2.com.

There is nothing I dislike. The Exatom team has been very supportive of our business and has helped us concentrate on the aspects that are unique to our industry. Review collected by and hosted on G2.com.

Insightful & performance driven, Exatom provides easy to understand analysis and action-oriented recommendation to improve my on-site conversions. Review collected by and hosted on G2.com.

None so far to be honest, I've worked with them for a few years now and never had a negative experience Review collected by and hosted on G2.com.

We recently had the pleasure of working with Exatom, and we are thoroughly impressed with their cutting-edge technology and innovative platform. Exatom’s solutions provide outstanding insights into user behavior and form performance, offering analytics and data-driven tools that help optimize digital processes. Their platform’s ability to pinpoint drop-off points and improve form completion rates has been transformative for our workflows.

The technology is user-friendly yet powerful, delivering actionable insights in real time. Features like detailed form analytics, session replays, and smart tooltips make it an invaluable resource for identifying and addressing user pain points efficiently. Exatom’s platform is not only robust but also designed with compliance and privacy in mind, ensuring peace of mind for any organization.

In addition to their exceptional technology, Exatom stands out for their commitment to customer support and service. The team is responsive, professional, and always willing to provide guidance, making the integration process seamless. Their flexibility and attention to detail ensure that their solutions are tailored to meet specific business needs.

Overall, Exatom’s platform exceeds expectations, combining innovative technology with excellent service. We highly recommend them to anyone seeking to enhance their digital presence and optimize user experiences. We look forward to leveraging their platform in future projects! Review collected by and hosted on G2.com.

So far, we haven't encountered anything undesirable! Review collected by and hosted on G2.com.

We recently transitioned from Shopify, which had a very closed checkout experience, to an open-source platform. This change provided us with significantly more control over our checkout process but also introduced a greater sensitivity to potential errors, whether in design or development. Exatom proved to be the perfect solution at the right time, helping us identify and address these errors while optimizing the various functional and marketing forms on our website.

Thanks to Exatom, we were able to pinpoint the most critical issues leading to drop-offs. Additionally, we resolved visitor uncertainties by utilizing Exatom's smart tooltips, offering helpful explanations for certain fields. This not only improved the user experience but also enhanced our overall website performance. Review collected by and hosted on G2.com.

A training for proper use of the tool is quite necessary. Luckily, they have a fine and to-the-point academy program included. Review collected by and hosted on G2.com.

I had the opportunity to partner with Exatom on some client projects, and the insights their platform provides are truly invaluable. They offer detailed visibility into user interactions with web forms, show where they encounter challenges and drop offs and offer actionable recommendations for optimising form usability and improving conversation rates Review collected by and hosted on G2.com.

Exatom is the ideal partner for anyone looking to diagnose challenges in their web forms and enhance performance. They have exceptional team of industry experts who are highly knowledgeable, client-focused, and great to work with. Review collected by and hosted on G2.com.