UXtweak Reviews & Product Details

- Ideal for Prototype Testing: Adding a Figma prototype is incredibly smooth. UXtweak handles nested components and variables well. Changes made in the Figma file are automatically reflected in UXtweak, and you can choose whether to reset variables—very convenient.

- Outstanding Customer Support: Human responses within 24 hours, no canned replies. The team is helpful and genuinely cares.

- Supports Complex Studies: Capable of handling advanced study setups without becoming overwhelming.

- Intuitive Testing Interface: Clear, user-friendly design with well-explained steps.

- Built-In Camera Recording: Supports (camera) recording directly in the web app—no need for external software.

- Detailed Results: Provides comprehensive and insightful analytics.

- Student-Friendly: Generous discounts and a robust free plan make it very accessible. Review collected by and hosted on G2.com.

There are many features I didn’t need, which made the interface feel a bit cluttered at times. Review collected by and hosted on G2.com.

UXtweak gave me the opportunity to use their platform for free in an educational setting, and it made a huge difference in how I was able to teach and guide students through essential UX research methods like card sorting, tree testing and usability testing. Review collected by and hosted on G2.com.

There was one challenge we encountered during a class session: when all of my students accessed the platform simultaneously, the site became unstable and eventually crashed. It was a bit disruptive in the moment but the site came up in 5 minutes aprox. Review collected by and hosted on G2.com.

I used UXtweak for a project as part of my studies and was very satisfied. The platform offers many useful tools for UX testing and is easy to use – especially for beginners. Review collected by and hosted on G2.com.

Some features are not yet fully optimal for use on mobile (e.g., on a smartphone), but this has hardly affected the overall impression. Review collected by and hosted on G2.com.

We have used this platform in a UX Design course and the experience has been very good. We have mainly used it for information architecture projects (card sorting, tree testing, ...), and the tools it incorporates are extremely useful. It even allows recording remote sessions and having everything integrated. The analysis part is also quite comprehensive. The support from the company is also very good. Review collected by and hosted on G2.com.

I haven't seen any for now. Everything's perfect. Review collected by and hosted on G2.com.

As a UX Design teacher, I have my students conduct a number of card sorting sessions. However, you cannot test whether users of your website or app can find a topic through your navigation. That is why you should always do a tree test in addition to card sorting sessions. UX Tweak's tree test tool is extremely useful. You simply build your navigation and then set up a number of questions. You forward the test to multiple test persons through email. Through the UX Tweak results page you can track exactly how your users understood your navigation. A fantastic tool and indispensable for every UX Designer. Review collected by and hosted on G2.com.

Nothing, I only have compliments for the tool. Review collected by and hosted on G2.com.

I liked the analytics and all the different data you can get from them. It’s not just the recordings of sessions. There are profiles for each participants, task completion rates, lostness metric and overal usability score. You can see exactly where visitors click the wrong thing, the time it takes them to complete your tasks, and can understand how and why they got confused if so. Review collected by and hosted on G2.com.

Didn’t have any big problems with it, the setup process definitely got a learning curve but they provide tips that guide you through it, so it’s no big deal. Review collected by and hosted on G2.com.

I love how easy and quick it is to set up the tests. To import the prototype from Figma you just need a link. It imports all your transitions directly from Figma or you can choose to connect the screens manually during setup.

The analytics are great, you can easily filter out specific respondent groups, based on different criteria, and analyze results for each of them. I like that you can get a great amount of qual and quant insights without having to spend hours on the manual analysis. Review collected by and hosted on G2.com.

I guess the biggest drawback for some teams could be that they only support Figma and Invision testing. Review collected by and hosted on G2.com.

I like how you have all the user research tools in one place. It was a big benefit for us, as the team was not ready to invest in a bunch of different tools every time we introduce a new research method.

Another big plus is the quality of support. Big thanks to UXtweak support team for being so responsive and helping us solve minor setup complications in no time! Review collected by and hosted on G2.com.

I really missed branding customization options, it is not available in the Plus plan. Review collected by and hosted on G2.com.

We used UXtweak to test usability of our mobile app’s interface and it helped greatly. We were able to recruit a rather niche audience of participants directly in the app, which honestly saved a lot of time. The study had great analytics for each task of our test. There are also recordings for each session that you can come back to for further analysis. Review collected by and hosted on G2.com.

Although the in-app recruiting was super handy, the main issue was that you can’t recruit participants for less than $200. We don’t always need this many testers, so that’s definitely a limitation. Review collected by and hosted on G2.com.

We recruited a bunch of participants for unmoderated usability tests from the user panel and it was a great experience! The responses we’ve got were useful and the recruiting process was very quick. After hearing a couple of horror stories about participants from panels not showing up to tests and faking responses I was a bit sceptical but it went great and we actually got some nice insights about user behavior. Review collected by and hosted on G2.com.

I don’t like that there’s no live interviews feature. We needed those as a part of our research and ended up conducting them via Zoom. Really wish they could be added. Review collected by and hosted on G2.com.