# Best Review Management Software - Page 9 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. ## Top Review Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5.0 (403 reviews) | Shopify review collection with Klaviyo automation | "[6+ Years Using Okendo and Still Very Happy With It](https://www.g2.com/survey_responses/okendo-review-13037459)" | | 2 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,310 reviews) | Post-purchase review collection inside email flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 3 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,405 reviews) | Multi-location review aggregation with centralized response workflows | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" | | 4 | [Feefo](https://www.g2.com/products/feefo/reviews) | 4.6/5.0 (143 reviews) | Verified-only review collection with verified purchase enforcement | "[Trusted, user-friendly review platform that supports business growth](https://www.g2.com/survey_responses/feefo-review-13051572)" | | 5 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | Post-job review collection with automated invoicing | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" | | 6 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | Shopify review automation with loyalty integration | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" | | 7 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (384 reviews) | Automated review collection with social syndication | "[Effortless Survey Responses with Helpful AI Follow-Ups](https://www.g2.com/survey_responses/experience-com-review-12910139)" | | 8 | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5.0 (643 reviews) | Google-integrated review collection with Shopify automation | "[Quality service with good customer support](https://www.g2.com/survey_responses/reviews-io-review-10934512)" | | 9 | [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) | 4.9/5.0 (62 reviews) | — | "[Fast Setup, Automated Review Requests, and a Clean All-in-One Dashboard](https://www.g2.com/survey_responses/reputationstacker-review-13086958)" | | 10 | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5.0 (793 reviews) | Review syndication across retail partner networks | "[Game-Changer for Review Management with Stellar Support](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)" | ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=14037&focus%5B%5D=4506&focus%5B%5D=84697&focus%5B%5D=73862) Highlighted products: Okendo, Klaviyo, Reputation, Feefo, Housecall Pro, Yotpo, Experience.com, and ReputationStacker. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=housecall-pro&focus%5B%5D=yotpo&focus%5B%5D=experience-com&focus%5B%5D=reputationstacker) ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 266 ### Category Stats (Jul 2026) - **Average Rating**: 4.6/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ReputationStacker (+0.51%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month *Last updated: July 10, 2026* ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,400+ Authentic Reviews - 266+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Review Management Software Is Best for Your Use Case? - **Leader:** [Okendo](https://www.g2.com/products/okendo/reviews) - **Highest Performer:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Top Trending:** [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - **Best Free Software:** [Reviews.io](https://www.g2.com/products/reviews-io/reviews) --- **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-07-10T16%3A11%3A00Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D4&secure%5Btoken%5D=654254087cb205fe46014e529da0839f7d6595b1365f00752c7bf6f6770db9f9&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) --- ## Review Management Software Features & Capabilities ### What are the Best Review Management Software with Sampling? Manage product samples used for promotional purposes. **Top-rated Review Management Software for Sampling:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) [Explore Review Management Software with Sampling](https://www.g2.com/categories/review-management-software/f/sampling) ### What are the Best Review Management Software with Syndication? Manage syndication to distribute reviews across multiple channels. **Top-rated Review Management Software for Syndication:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Syndication](https://www.g2.com/categories/review-management-software/f/syndication) ### What are the Best Review Management Software with Integration & APIs? Provide APIs or direct integration with e-commerce software and website builders. **Top-rated Review Management Software for Integration & APIs:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Integration & APIs](https://www.g2.com/categories/review-management-software/f/integration-apis) ### What are the Best Review Management Software with Community Q&A? Consumers can ask questions about products and request feedback from peers. **Top-rated Review Management Software for Community Q&A:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Community Q&A](https://www.g2.com/categories/review-management-software/f/community-q-a) ### What are the Best Review Management Software with Customer Service? Allow consumers to provide feedback while interacting with customer service representatives. **Top-rated Review Management Software for Customer Service:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Customer Service](https://www.g2.com/categories/review-management-software/f/customer-service) ## What Are the Top-Rated Review Management Software Products in 2026? ### 1. [ReviewResponder](https://www.g2.com/products/reviewresponder/reviews) ReviewResponder helps businesses craft professional review responses using psychology-based guidance. Built by a psychology student, it keeps your authentic voice while leveraging AI to work more productively. **Who Is the Company Behind ReviewResponder?** - **Seller:** [ReviewResponder](https://www.g2.com/sellers/reviewresponder) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 2. [ReviewRoket](https://www.g2.com/products/reviewroket/reviews) ReviewRocket is the comprehensive reputation management platform designed to help local businesses capture, manage, and leverage customer feedback at scale. By automating the review solicitation process and centralizing multi-platform monitoring into a single dashboard, ReviewRocket turns customer satisfaction into a measurable growth engine. From automated SMS/email campaigns to AI-powered sentiment analysis, we empower brands to build trust, improve local SEO rankings, and close the loop with customers faster than ever. **Who Is the Company Behind ReviewRoket?** - **Seller:** [ReviewRoket](https://www.g2.com/sellers/reviewroket) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 3. [Reviews Genie](https://www.g2.com/products/reviews-genie/reviews) Reviews Genie allows you to generate online reviews instantly **Who Is the Company Behind Reviews Genie?** - **Seller:** [Generate Online Reviews Instantly with Reviews Genie](https://www.g2.com/sellers/generate-online-reviews-instantly-with-reviews-genie) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [ReviewsIA](https://www.g2.com/products/reviewsia/reviews) https://www.osdata.es ReviewsIA is an AI-powered review management platform built for businesses that rely on Google reviews to attract and retain customers. It goes beyond monitoring — it transforms raw customer feedback into structured, actionable intelligence that helps you improve operations, outperform competitors, and protect your online reputation. Deep Review Analysis ReviewsIA connects to your Google Maps and Google My Business profiles and automatically processes every review using advanced natural language AI. Instead of a single star rating, you get a breakdown by topic: cleanliness, staff friendliness, wait times, value for money, and more. Each topic receives its own sentiment score, so you know exactly which aspects of your business customers love — and which ones are costing you stars. Gorgraphic Intelligence The platform maps your reviews geographically, revealing where your customers come from and how reputation varies by region. Identify locations that are underperforming locally, spot patterns across your network, and make decisions based on real geographic data rather than assumptions. Historical Tracking and Trend Detection ReviewsIA tracks your review performance over time, letting you correlate rating changes with operational decisions. Did a new hire improve your staff scores? Did a price increase affect value ratings? Historical data makes those connections visible. Competitive Benchmarking Compare your review performance against direct competitors side by side. See whether you're gaining or losing ground on specific topics, and understand what makes customers choose a competitor over you. AI-Generated Summaries Every month, ReviewsIA produces plain-language summaries per location: what customers praised, what they criticized, and what to act on next. No manual reading, no guesswork — just clear priorities. Multi-location Management A centralized dashboard lets you manage all your locations from one place. Filter by location, date range, rating, or sentiment. Set up alerts so your team responds to negative reviews before they compound. No Technical Expertise Required ReviewsIA is designed for business owners, operations managers, and marketing teams — not data analysts. The interface is intuitive, insights are presented in plain language, and onboarding requires no technical setup. Who is it for ReviewsIA is built for multi-location businesses in hospitality, retail, healthcare, and personal services — anywhere Google reviews directly influence customer decisions and revenue. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind ReviewsIA?** - **Seller:** [OsData Analytics](https://www.g2.com/sellers/osdata-analytics) - **Year Founded:** 2024 - **HQ Location:** Madrid, ES - **LinkedIn® Page:** https://www.linkedin.com/company/osdata/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are ReviewsIA's Pros and Cons? **Pros:** - Centralized Management (1 reviews) - Centralized Reviews (1 reviews) - Insights (1 reviews) - Reputation Management (1 reviews) - Service Quality (1 reviews) **Cons:** - Missing Features (1 reviews) - Review Issues (1 reviews) - Review Management (1 reviews) ### What Do G2 Reviewers Say About ReviewsIA? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** features of ReviewsIA, enabling effective monitoring and strategic marketing insights. - Users value the **centralized review tracking** of ReviewsIA, enabling quick responses and strategic marketing enhancements. - Users value the **General Vision and Competitor Analysis dashboards** , enabling effective tracking and strategic marketing improvements. - Users value the **Reputation Management** features of ReviewsIA, especially for tracking and responding to reviews effectively. - Users appreciate the **service quality** of ReviewsIA, enabling effective review management and strategic competitor analysis. **Cons:** - Users find the lack of **replying feature** limiting, complicating their review management experience with ReviewsIA. - Users express frustration over the lack of **reply functionality to reviews** , complicating their management process with ReviewsIA. - Users find the lack of **replying to reviews functionality** challenging for effective review management on ReviewsIA. #### What Are Recent G2 Reviews of ReviewsIA? **"[Actionable Dashboards That Centralize Reviews and Power Smarter Marketing](https://www.g2.com/survey_responses/reviewsia-review-12386513)"** **Rating:** 4.5/5.0 stars *— Marcos José D.* [Read full review](https://www.g2.com/survey_responses/reviewsia-review-12386513) --- ### 5. [ReviewSpreader](https://www.g2.com/products/reviewspreader/reviews) ReviewSpreader helps businesses generate critical feedback and reviews from customers. **Who Is the Company Behind ReviewSpreader?** - **Seller:** [ReviewSpreader](https://www.g2.com/sellers/reviewspreader) - **Year Founded:** 2016 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/review-spreader (2 employees on LinkedIn®) ### 6. [Review Star](https://www.g2.com/products/review-star/reviews) Cloud-based submission and review for event speaker management, publications, and the arts. Review Star is a powerful cloud-based platform with transparent, budget-friendly pricing. We can help manage your call for speakers, artist applications, award nominations, and writer submissions. Admins love our sophisticated workflow, tagging, and audit features. Submitters and reviewers love our simple, intuitive interfaces. Free trial account and free migration support if you need help switching from another tool. **Who Is the Company Behind Review Star?** - **Seller:** [Review Star](https://www.g2.com/sellers/review-star) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 7. [ReviewStream](https://www.g2.com/products/reviewstream/reviews) ReviewStream is a SaaS that allows you to collect reviews from your real customers and direct them to platforms that matter to your business. **Who Is the Company Behind ReviewStream?** - **Seller:** [ReviewStream](https://www.g2.com/sellers/reviewstream) - **HQ Location:** Seattle, US - **LinkedIn® Page:** https://www.linkedin.com/company/reviewstream-ai/ (1 employees on LinkedIn®) ### 8. [Reviewsub](https://www.g2.com/products/reviewsub/reviews) Reviewsub is a review exchange platform where you can GIVE REVIEWS TO GET FREE REVIEWS. **Who Is the Company Behind Reviewsub?** - **Seller:** [Reviewsub](https://www.g2.com/sellers/reviewsub) - **Year Founded:** 2012 - **HQ Location:** Fort Mill, US - **Twitter:** @reviewsub (21 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reviews-com/ (16 employees on LinkedIn®) ### 9. [ReviewTower](https://www.g2.com/products/reviewtower/reviews) Monitor, reply to, and manage all your App Store and Google Play reviews in one place. Sync iOS and Android reviews automatically, reply with AI, and get notified of new feedback. **Who Is the Company Behind ReviewTower?** - **Seller:** [ReviewTower](https://www.g2.com/sellers/reviewtower) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 10. [ReviewTrail](https://www.g2.com/products/reviewtrail/reviews) ReviewTrail helps you streamline the process of acquiring and managing customer reviews. **Who Is the Company Behind ReviewTrail?** - **Seller:** [ReviewTrail](https://www.g2.com/sellers/reviewtrail) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 11. [Review Writer](https://www.g2.com/products/review-writer/reviews) ReviewWriter is an innovative AI-driven review management solution that empowers businesses to effortlessly handle customer feedback. It is a comprehensive tool that automates review responses across various platforms, such as TripAdvisor, Expedia, Google My Business, Yelp, and Booking.com. With ReviewWriter, you can conveniently monitor all your reviews in one place, saving valuable time and ensuring prompt and personalized responses. The advanced AI technology generates human-like responses while maintaining consistency with your brand voice. By leveraging ReviewWriter, you can enhance your online reputation, build trust with your audience, and drive your business forward. It's the ultimate solution for streamlining review management and taking control of your online presence. **Who Is the Company Behind Review Writer?** - **Seller:** [Review Writer AI](https://www.g2.com/sellers/review-writer-ai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [Revioly](https://www.g2.com/products/revioly/reviews) Revioly is a Software as a Service (SaaS) company that connects retailers and manufacturers to their target customers and provides them with authentic reviews of their products. **Who Is the Company Behind Revioly?** - **Seller:** [Revioly](https://www.g2.com/sellers/revioly) - **HQ Location:** San Mateo, US - **LinkedIn® Page:** http://www.linkedin.com/company/revioly (2 employees on LinkedIn®) ### 13. [RevuCue](https://www.g2.com/products/revucue/reviews) RevuCue makes it easy to ask for, generate and monitor customer reviews **Who Is the Company Behind RevuCue?** - **Seller:** [RevuCue](https://www.g2.com/sellers/revucue) - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/revucue (1 employees on LinkedIn®) ### 14. [Revueforce](https://www.g2.com/products/revueforce/reviews) Revueforce is a powerful Ratings & Reviews platform built for Salesforce Commerce Cloud. It enables brands to collect, moderate, and showcase customer reviews across product pages to build trust, driving conversions, and improving how your products appear in search results. **Who Is the Company Behind Revueforce?** - **Seller:** [Ranosys Technologies](https://www.g2.com/sellers/ranosys-technologies) - **Year Founded:** 2008 - **HQ Location:** Singapore, SG - **Twitter:** @ranosys (926 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ranosys (321 employees on LinkedIn®) ### 15. [RevuKit](https://www.g2.com/products/revukit/reviews) RevuKit is a tool for displaying Google reviews on a website. Users connect a Google Business Profile, choose a widget layout, customise the appearance, and add the widget to their site with an embed code. RevuKit supports different layouts, including grids and sliders, and works with websites built in platforms such as Framer, Webflow, WordPress, and custom code. Users can filter, hide, pin, and reorder reviews depending on their plan. The product is mainly used by small businesses, freelancers, agencies, and website owners who want to show recent Google reviews on their website without building a custom integration. **Who Is the Company Behind RevuKit?** - **Seller:** [RevuKit](https://www.g2.com/sellers/revukit) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/revukit (1 employees on LinkedIn®) ### 16. [Revwy](https://www.g2.com/products/revwy/reviews) Revwy auto-builds a professional website for local businesses from their Google Maps data — photos, reviews, info, and hours, themed to your category and SEO-ready in minutes. Free to start on a revwy.com address; paid plans add more sites, edits, and priority regeneration. The web presence you already earned on Maps, now a site you own. **Who Is the Company Behind Revwy?** - **Seller:** [Jeet Dhandha](https://www.g2.com/sellers/jeet-dhandha) - **Year Founded:** 2026 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/revwy (1 employees on LinkedIn®) ### 17. [Revyou](https://www.g2.com/products/revyou/reviews) Revyou is a review aggregation platform designed to help independent professionals, freelancers, and small business owners leverage the power of client reviews to attract new leads and build trust. With Revyou, you can easily gather and showcase testimonials, create a visually appealing review wall, and win more clients. Key features: - \*\*AI-Powered Review Aggregation:\*\* Import client reviews from any platform, with just a screenshot. Revyou's AI recognizes the review content and converts it into a stylish review card. - \*\*Customizable Review Cards:\*\* Add project details, images, gifs, videos, and links to each review to showcase the full impact of your work. Tailor colors, shapes, and styles to match your brand. - \*\*Personalized Review Page:\*\* Create a unique, branded URL that serves as a comprehensive home for all your reviews. Customize this page with images, calls to action, and more, turning it into lead funnel that converts potential clients. - \*\*Effortless Review Management:\*\* Your page doubles as a sleep dashboard to manage all your reviews - toggle visibility on and off for - \*\*Native Review Collection:\*\* Collect reviews from existing clients via a customizable link. Configure your reviews to automatically appear on your public page or in a backlog to make public later. How it works: 1. \*\*Capture a Review:\*\* Screenshot your client’s review from any platform, messenger, or other source. 2. \*\*Upload or Paste Screenshot:\*\* Upload it directly to Revyou. 3. \*\*AI Imports Your Review:\*\* Revyou’s AI auto-generates a polished, branded review card. 4. \*\*Customize Your Review:\*\* Fine-tune your review card’s design by adding images, links, platform or origin, and more. 5. \*\*Share Your Link:\*\* Link to your Revyou page on your socials, link-in-bio, website, and anywhere you find clients. Start using Revyou for free today! **Who Is the Company Behind Revyou?** - **Seller:** [Revyou](https://www.g2.com/sellers/revyou) - **Year Founded:** 2022 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/revyoudotme/ (2 employees on LinkedIn®) ### 18. [Revyu](https://www.g2.com/products/revyu/reviews) We at Revyu, try to help all the Shopify dropshippers out there with an issue which bothers all i.e. reviews. The major role in any ecommerce business tends to be the reviews which ultimately drives one’s business. With Revyu-AI powered reviews, the customers can easily skip the step of framing proper sentences to write down the reviews. Just the keywords that they want to mention will be drafted into a proper review for the product using the AI feature. Similarly, the owner can establish a good relationship with his customer by responding to their reviews as well as easily maintain the reviews in his store as he desires to. Thus, the entire dropshipping experience is facilitated for the owner as well as a wonderful experience for the customer. **Who Is the Company Behind Revyu?** - **Seller:** [Revyu](https://www.g2.com/sellers/revyu) - **HQ Location:** Ernakulam , IN - **LinkedIn® Page:** https://www.linkedin.com/company/revyu/ (3 employees on LinkedIn®) ### 19. [Revyx](https://www.g2.com/products/revyx/reviews) Revyx is a full-featured customer rating and reviews software that helps to generate more authentic customer reviews. **Who Is the Company Behind Revyx?** - **Seller:** [Revyx](https://www.g2.com/sellers/revyx) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 20. [Rewo](https://www.g2.com/products/rewo-rewo/reviews) Automate and customize on-brand replies to Apple App Store and Google Play reviews. Rewo gives indie developers and small teams consistent, professional responses with less hassle — boosting trust, engagement, and app visibility. No technical setup required. **Who Is the Company Behind Rewo?** - **Seller:** [Rewo](https://www.g2.com/sellers/rewo) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 21. [Rising Star Reviews](https://www.g2.com/products/rising-star-reviews/reviews) Rising Star Reviews helps local businesses get more 5-star reviews from happy customers, and gets private feedback from all other customers. Local business owners and managers enter a customer's name and email in the system, then the system takes care of the rest. The system emails customers, asking them to rate the business. Customers who give the business a high rating are sent to the public online review site of the business owner's choice to write a 5-star review. Customers who give the business a mid to low rating are asked for feedback instead of being sent to a public review site. The customer's feedback is then emailed to the business owner, who can make improvements to earn more 5 star reviews from similar customers in the future. Unlike other reputation management software companies, Rising Star Reviews is 100% focused on the one solution local businesses need the most: asking customers quickly and easily for reviews, and pre-screening customers to get reviews only from happy customers and private feedback from the rest. By focusing exclusively on pre-screening reviews, Rising Star Reviews offers the best, most highly optimized product on the market for the lowest price point, affordable even on a small business budget. **Who Is the Company Behind Rising Star Reviews?** - **Seller:** [Rising Star Reviews](https://www.g2.com/sellers/rising-star-reviews) - **HQ Location:** CASPER, US - **LinkedIn® Page:** http://www.linkedin.com/company/rising-star-reviews (1 employees on LinkedIn®) ### 22. [Ryviu](https://www.g2.com/products/ryviu/reviews) Ryviu is a product reviews app that helps you generate social proof and customer support interactions by providing product evaluations and answering product questions. **Who Is the Company Behind Ryviu?** - **Seller:** [Ryviu](https://www.g2.com/sellers/ryviu) - **HQ Location:** Thai Nguyen, VN - **LinkedIn® Page:** https://www.linkedin.com/company/ryviu (1 employees on LinkedIn®) ### 23. [Say About Us - A testimonial collection tool](https://www.g2.com/products/say-about-us-a-testimonial-collection-tool/reviews) Say About Us allows you to collect, manage, and showcase customer testimonials effortlessly. You can import reviews from platform such as Twitter/X, LinkedIn, and others to build social proof on your website. This tool helps you maintain all your customer feedback in one place and provides a professional way to display praise to potential clients starting at an affordable monthly rate. **Who Is the Company Behind Say About Us - A testimonial collection tool?** - **Seller:** [Say About Us](https://www.g2.com/sellers/say-about-us) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/sayaboutdotus/ (3 employees on LinkedIn®) ### 24. [SCORIXA](https://www.g2.com/products/scorixa/reviews) SCORIXA is a Google Maps review management and revenue recovery platform for local businesses. It calculates the exact monthly revenue a business loses from bad Google reviews , a metric no other tool provides. Features include AI-powered review reply generation, TOS violation detection with automated dispute letters, a Revenue Recovery Center that prioritizes reviews by dollar impact, competitor intelligence with head-to-head battlecards, reputation monitoring alerts, and detailed PDF reports. SCORIXA helps restaurants, hotels, salons, clinics, and other local businesses turn their worst reviews into recovered revenue. **Who Is the Company Behind SCORIXA?** - **Seller:** [SCORIXA](https://www.g2.com/sellers/scorixa) - **HQ Location:** N/A - **LinkedIn® Page:** https://linkedin.com/company/scorixa/ (1 employees on LinkedIn®) ### 25. [Sendlane](https://www.g2.com/products/sendlane/reviews) Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required! **Average Rating:** 4.6/5.0 **Total Reviews:** 78 **How Do G2 Users Rate Sendlane?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Sendlane?** - **Seller:** [Sendlane](https://www.g2.com/sellers/sendlane) - **Year Founded:** 2013 - **HQ Location:** San Diego, CA - **LinkedIn® Page:** https://www.linkedin.com/company/6587421/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 77% Small-Business, 21% Mid-Market #### What Are Sendlane's Pros and Cons? **Pros:** - Automation (6 reviews) - Customer Support (6 reviews) - Automation Efficiency (4 reviews) - Automation Features (4 reviews) - Ease of Use (4 reviews) **Cons:** - Expensive (3 reviews) - Poor Reporting (3 reviews) - Campaign Issues (2 reviews) - Feature Improvements (2 reviews) - Inefficient (2 reviews) ### What Do G2 Reviewers Say About Sendlane? *AI-generated summary from verified user reviews* **Pros:** - Users value Sendlane's **automation and personalization capabilities** , enhancing engagement and simplifying marketing efforts effectively. - Users commend Sendlane for its **exceptional customer support** , highlighting their responsiveness and assistance around the clock. - Users value Sendlane for its **automation efficiency** , enhancing engagement and maximizing conversions with targeted messaging. - Users value Sendlane's **automated campaigns and personalization** features, enhancing engagement and streamlining marketing efforts effectively. - Users praise Sendlane for its **ease of use** , thanks to intuitive features like drag-and-drop and a user-friendly dashboard. **Cons:** - Users find Sendlane to be **expensive** , which may limit accessibility for startups and small businesses. - Users are frustrated with the **poor reporting** capabilities of Sendlane, limiting their ability to gain valuable insights. - Users face **campaign issues** like limited SMS support, cluttered UI, basic reporting, and delayed pre-scheduled campaigns. - Users feel that **feature improvements** are necessary, especially regarding automation complexity and reporting enhancements. - Users find the **inefficient user interface** difficult to navigate, particularly as campaigns expand and become more cluttered. #### What Are Recent G2 Reviews of Sendlane? **"[Streamlined Email + SMS Marketing with Intuitive Automation and Real-Time Segmentation](https://www.g2.com/survey_responses/sendlane-review-12694427)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12694427) --- **"[Streamlined Client Outreach with Strong Segmentation, Needs Better Integrations](https://www.g2.com/survey_responses/sendlane-review-12963751)"** **Rating:** 4.5/5.0 stars *— Camposano S.* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12963751) --- #### What Are G2 Users Discussing About Sendlane? - [What is Ontraport com?](https://www.g2.com/discussions/what-is-ontraport-com) - [How much is GetResponse?](https://www.g2.com/discussions/how-much-is-getresponse) - [What is marketing automation software?](https://www.g2.com/discussions/what-is-marketing-automation-software) - [Why is Sendlane so expensive?](https://www.g2.com/discussions/why-is-sendlane-so-expensive) ## What Is Review Management Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to Review Management Software? - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## How Do You Choose the Right Review Management Software? ### What You Should Know About Product Reviews Software ### What is review management software? Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal. ### Key benefits of review management software - Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand. - Encourage authenticity by allowing prospects and customers to learn about brand weaknesses. - Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers. - Increase sales by understanding the overall brand image ### Why use review management software? Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. **Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. **Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty. ### Who uses review management software? Reviewer feedback can benefit multiple company departments, from sales and marketing to product development. **Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences. **Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial. **Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction. ### Kinds of review management software Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management. **Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price. **Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations. **Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software. ### Review management software features **Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously. **Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process. **Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted. Visual display elements such as photos, ratings, or badges can make reviews more attractive. [**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats. Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling) #### Additional review management software features **Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible. **Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them. ### Trends related to review management software **Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback. **Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. ### Potential issues with review management software **Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators. **Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration). **Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior. **Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies. **Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives. ### Software and services related to review management software [**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information. [**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information. [**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.