[ Bizrate... Reviews ](https://www.g2.com/products/bizrate-insights/reviews) [ Bizrate... Reviews ](https://www.g2.com/products/bizrate-insights/reviews) # Bizrate Insights Pricing Overview [Editedit](https://my.g2.com/bizrate-insights/pricings) Free Trial ## Bizrate Insights Pricing Key Insights Last updated on Apr 09, 2026 * * * Bizrate Insights offers **4 pricing editions** , starting at **$0**. Bizrate Insights pricing tiers are designed to support different usage levels and team sizes. Bizrate Insights also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Bizrate Insights pricing table below to figure out the best fit for your needs. * * * Growth — $0 Advanced — $450 / Per Month Pro — $975 / Per Month Enterprise — Contact Us Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Growth Free Understand the customer journey from visit to purchase to delivery. Build a brand customers love. - Unlimited survey invitations and responses - Google Seller Ratings syndication powering SEM & SEO - Journey mapping across the entire shopping experience - Shopper insights from pre-purchase through post-fulfillment - Understand why shoppers visit your site and leave without buying - Holistic customer view by appending your customer data to direct feedback - API connections to expand your database and integrate with your business intelligence tools - Benchmarking versus best-in-class companies - Trust symbols to promote social proof - Seamless integration with leading platforms like Shopify, Google Tag Manager, Adobe Commerce, and more Show More Advanced $450.00 Per Month Convert shoppers using strategic insights based on historical data and industry trends. - Everything in Growth - Quarter-over-quarter data trends - Net Promoter Score (NPS) overview - Sentiment analysis of verified customer comments - Real-time customer feedback alerts - Personalized Insights Summary Reports - Category-level benchmarks versus your peers - Customized survey questions to target key initiatives and areas of improvement - Assigned Customer Experience Manager Show More Pro $975.00 Per Month Next-level insights with targeted questions, expanded trendlines, and hands-on support. - Everything in Advanced - Year-over-year data tracking - Net Promoter Score (NPS) trends and tracking - Customized competitive benchmarking - Expanded survey questions to target key areas of impact - Email list building with opted-in customer addresses - Executive Summary Report to guide strategy, prioritize resources, and track performance over expanded timeframes - Custom Quarterly Insights Review (QIR) presentations by Insights Experts - Unlimited user seats - Hands-on support Show More Enterprise Contact Us Our Enterprise Plan is a custom-fit solution designed to meet your CX needs. - Everything in Pro - 1:1 meetings with our Client Insights Team, including personalized recommendations and deep analysis into key areas for improvement - Access to the Bizrate Insights proprietary panel to create custom surveys and understand industry trends, including direct competitors and brands - Additional customization and survey integration options, such as in-package surveys - White glove support with direct access to our teams to answer questions, make recommendations, and provide ad-hoc support Show More Unlimited surveys and invitations, always. Choose from plans designed to meet you where you are. Whether you're optimizing your site, syndicating reviews, or enhancing the customer experience across platforms, we've got you covered. Pricing information for Bizrate Insights is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bizrate Insights must be conducted with the seller. Pricing information was last updated on August 27, 2025 Show More ## Top-Rated Alternatives [ ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") SurveySparrow 4.4/5(2,066) ](https://www.g2.com/products/surveysparrow/reviews) [ ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ View All Alternatives ](https://www.g2.com/products/bizrate-insights/competitors/alternatives) ## Bizrate Insights Pricing Reviews (2) ![Claudia P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudia P.") CP Claudia P. Marketing Manager Small-Business (50 or fewer emp.) 9/3/2025 More Options - "Bizrate is great!" 5/5 What do you like best about Bizrate Insights? Working with the Bizrate team has been such a positive experience. They're always helpful, proactive, and genuinely invested in helping us reach our goals for our clients. Nicole and Karah are the best. The platform itself provides amazing insights and is extremely easy to use. It’s incredibly valuable to see how customers feel about their buying experience and to identify areas where we can improve. The data is a great tool to support overall business and marketing decisions. There's nothing better than hearing from the customers themselves. I really appreciate the partnership and collaboration the Bizrate team brings to the table. Review collected by and hosted on G2.com. What do you dislike about Bizrate Insights? There is nothing to dislike about this platform. There are some features we're excited for them to implement down the line that we wish we had access to now, but other than that, it's been a great tool to use. Review collected by and hosted on G2.com. What problems is Bizrate Insights solving and how is that benefiting you? Understanding how customers use our client's website, why they shop there, what they value most, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 9/5/2025 More Options - "Affordable yet comprehensive customer feedback solution" 3.5/5 What do you like best about Bizrate Insights? Bizrate Insights makes it simple to gather valuable customer feedback at scale. The reporting dashboard provides actionable data that helps us identify customer pain points and areas to improve. It’s also a very cost-effective solution compared to other feedback platforms, especially considering the hands-on quarterly reviews of the data and trends. Review collected by and hosted on G2.com. What do you dislike about Bizrate Insights? The customization options for survey design could be more flexible. Also, the analytics dashboard feels a bit limited and less intuitive for gathering a comprehensive understanding of customers and their feedback. Review collected by and hosted on G2.com. What problems is Bizrate Insights solving and how is that benefiting you? Bizrate gives us real-time feedback from customers at critical points in their journey, so we can quickly spot issues and improve the experience. It’s helped us make data-driven decisions and build stronger customer loyalty. Review collected by and hosted on G2.com. 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