--- title: REVIEWS.AI Reviews meta_title: 'REVIEWS.AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how REVIEWS.AI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 4 scale: '5' date_modified: '2026-07-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # REVIEWS.AI Reviews **Vendor:** ReviewMonitoring.com **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 ## About REVIEWS.AI Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance. ## REVIEWS.AI Pros & Cons **What users like:** - Users praise the **exceptional customer support** from REVIEWS.AI, ensuring quick responses and effective solutions for any concerns. (1 reviews) - Users value the **customizability** of REVIEWS.AI, allowing tailored solutions that enhance accessibility and efficiency in feedback management. (1 reviews) - Users find the **efficiency** of REVIEWS.AI helps save time and streamline customer feedback management effectively. (1 reviews) - Users appreciate the **efficient feedback consolidation** of REVIEWS.AI, significantly saving time and enhancing accessibility for teams. (1 reviews) ## REVIEWS.AI Reviews ### 1. Fabulous support team, and a system that makes work easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor B. | Community Experience & Engagement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about REVIEWS.AI?** The system itself makes consolidating customer feedback in one space so much easier. It saves me several hours per week by generating reports, flagging any potential issues, and by simply being a system simple enough that anyone can use. It means that people within my company can find the answers they want through this platform, and not by asking me. Accessibilty of customer feedback is amazing! We can't forget a huge shoutout to the support team. Whenever there are bugs or issues, or I just have questions, I know that I'll receive a near immediate response with a solution. They're kind, curious and generous with their knowledge. Every company should strive to this level of customer support. **What do you dislike about REVIEWS.AI?** There are occasional bugs, but the team is always quick to fix them. **What problems is REVIEWS.AI solving and how is that benefiting you?** - Manual review monitoring - Simplifying gathering/analyzing of customer feedback ### 2. They respond VERY quickly and are great at acting upon your requests **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Self-Employed, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about REVIEWS.AI?** It makes work easier, but honestly the fact that they are there any time I need them and act quickly is key. **What do you dislike about REVIEWS.AI?** There honestly isn't much to dislike. You get your reviews lined up and can easily manage them. **Recommendations to others considering REVIEWS.AI:** Honestly, it is a great tool with people that are quick to respond and help you. So it is exactly what you'd want, especially if you are dealing with hundreds and thousands of reviews. If you are dealing with Thousands of reviews then you would be very happy with RevMon. **What problems is REVIEWS.AI solving and how is that benefiting you?** Saves a lot of time and work so we are able to spend more time answering reviews rather than adding them to Excel, etc. ### 3. Leading the Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Matt V. | Reputation Strategy Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2019 **What do you like best about REVIEWS.AI?** Review Monitoring is the best review scraping and aggregating platform for online product reviews for sites like Amazon, Walmart.com, and many others. They are continually improving and are very open to user feedback. **What do you dislike about REVIEWS.AI?** Keeping scraping software up to date is a challenge for this space in general. Occasional review count and other data errors creep up as product listings change, but they are quick to fix things when alerted. It's just a fact that this is a challenge to anyone in this space. **Recommendations to others considering REVIEWS.AI:** Just talk to them and do the demo. It's work investigating. Know that there are some limitations with all scraping based platforms, so ask questions when you have them. The Review Monitoring team is quick to provide support. **What problems is REVIEWS.AI solving and how is that benefiting you?** We have been using Review Monitoring to track reviews for similar products on different sites and aggregate feedback. We also use it as a mechanism to see all recent reviews that need posted replies. ### 4. Great resource **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about REVIEWS.AI?** Love the amount of data provided as well as the uniqueness of the data (word clouds). **What do you dislike about REVIEWS.AI?** Still a small company so bugs and product confusion can happen. Nothing that hasn't been solved with an email to the team, however. **What problems is REVIEWS.AI solving and how is that benefiting you?** Attaching data to content is really fun and provides our team with a great analysis of how we're doing as a company in our customer's eyes. ## REVIEWS.AI Discussions - [What is ReviewMonitoring.com used for?](https://www.g2.com/discussions/what-is-reviewmonitoring-com-used-for) - [View REVIEWS.AI pricing details and edition comparison](https://www.g2.com/products/reviews-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+14%3A57%3A08+-0500&secure%5Bsession_id%5D=a64d855d-ba6f-4750-8b00-b5b58eb842e3&secure%5Btoken%5D=5c2236aaf57fa744e6596aa939804d8c611698f1cdbac251f0044d189e2a42f4&format=llm_user) ## REVIEWS.AI Features **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Use Cases** - E-commerce - Retail - Customer Service **Administration** - Incentives - Syndication - Insights - Content - Sampling **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation ## Top REVIEWS.AI Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,140 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (643 reviews)