Best Review Management Software with Customer Service Capabilities

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 533

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,500+ Authentic Reviews
  • 533+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, ReputationStacker, Reputation, Feefo, Experience.com, and Yotpo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com&focus%5B%5D=yotpo)

Feefo

Feefo offers more than just stars. We bring your brand to life with the power of customer feedback. Enriched insights, intuitive features, expert advice: everything you need to transform your customers experience – from discovery to advocacy.   From solopreneurs to enterprise, we’ve got a range of features to grow your insights and build your brand. Because reviews matter ....  96% of people use reviews as their main source of research   18% higher conversion rate when reviews are shared on a website  70% of people who read reviews say they would trust them more if they knew they were from verified customers 

Average Rating: 4.6/5.0

Total Reviews: 157

How Do G2 Users Rate Feefo?

  • Retail: 8.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Feefo?

  • Seller: Feefo
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Petersfield, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Managing Director
  • Top Industries: Leisure, Travel & Tourism, Retail
  • Company Size: 51% Small, 37% Medium

What Do G2 Reviewers Say About Feefo?

AI-generated summary from verified user reviews

Pros
  • Users value the quick and effective customer support from Feefo, enhancing their review collection experience significantly.
  • Users find Feefo's platform easy to use and appreciate the excellent customer support and multiple features available.
  • Users highlight the exceptional support from Feefo's friendly staff, enhancing the overall experience with the platform.
  • Users appreciate the user-friendly dashboard of Feefo, ensuring smooth setup and excellent customer support experience.
  • Users commend the helpfulness of the support team, noting their quick responses and valuable insights for improvements.
Cons
  • Users note the missing features like free trials for new options, affecting overall user satisfaction with Feefo.
  • Users identify poor reporting as a challenge, noting the need for a more comprehensive reporting suite.
  • Users report improvement needed in timely feature delivery and integration solutions, affecting overall satisfaction with Feefo.
  • Users find the limited customization options for feedback request emails unsatisfactory, impacting their ability to personalize communication.
  • Users find difficult reporting issues due to complex brand hierarchies, affecting navigation and overall engagement.

What Are Recent G2 Reviews of Feefo?

What Are G2 Users Discussing About Feefo?

Yotpo

Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more

Average Rating: 4.3/5.0

Total Reviews: 258

How Do G2 Users Rate Yotpo?

  • Retail: 7.8/10 (Category avg: 8.4/10)
  • E-commerce: 8.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Yotpo?

  • Seller: Yotpo
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    756 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 73% Small, 24% Medium

What Do G2 Reviewers Say About Yotpo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yotpo, making setup and management of customer interactions seamless and efficient.
  • Users highly value the dedicated customer support from Yotpo, enhancing their overall experience with the platform.
  • Users appreciate the user-friendly rewards system of Yotpo, enhancing customer engagement and satisfaction effortlessly.
  • Users value the seamless integration of loyalty, reviews, and SMS, enhancing customer engagement and satisfaction with Yotpo.
  • Users love Yotpo's streamlined review management that enhances customer engagement and boosts sales effectively.
Cons
  • Users find Yotpo to be expensive and overly complex, especially when adding more modules to the platform.
  • Users find Yotpo lacking in missing features, with outdated UI and slow performance impacting their experience.
  • Users find Yotpo's features to be limited and outdated, leading to frustrations with overall performance and usability.
  • Users find Yotpo's limited functionality frustrating, especially compared to other platforms and due to high costs.
  • Users face significant feature limitations in Yotpo, with frustrations stemming from unreliable software and poor support.

What Are Recent G2 Reviews of Yotpo?

What Are G2 Users Discussing About Yotpo?

Reviews.io

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Average Rating: 4.8/5.0

Total Reviews: 662

How Do G2 Users Rate Reviews.io?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Reviews.io?

Who Uses This Product?

  • Who Uses This: Director, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About Reviews.io?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and dedicated customer support of Reviews.io, ensuring prompt assistance and resolution of issues.
  • Users value the helpful customer support of Reviews.io, appreciating quick resolutions and assistance during onboarding.
  • Users find the ease of use of Reviews.io exceptional, appreciating the intuitive design and helpful support throughout onboarding.
  • Users appreciate the team's helpfulness, noting their timely support and efficiency in resolving issues promptly.
  • Users appreciate the fast response time for support, ensuring efficient resolutions to queries and issues.
Cons
  • Users find the pricing to be very expensive for basic functionality compared to other technologies.
  • Users express frustration with poor customer support, struggling to resolve technical issues and experiencing lost reviews.
  • Users find the difficult setup of advanced features challenging, impacting initial experience with Reviews.io.
  • Users find review import difficulties and uncorrectable typos frustrating, impacting their overall experience with Reviews.io.
  • Users experience difficult navigation with a complex menu and hard-to-find review options, complicating their usage of the platform.

What Are Recent G2 Reviews of Reviews.io?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Sprinklr Social

Sprinklr Social is an AI-native social media management platform built for enterprises that need to run their entire social presence from one place. It unifies publishing, scheduling, engagement, and employee advocacy across 30+ social and messaging channels, so large, distributed teams can plan campaigns, build community, and respond to customers without stitching together point solutions. Backed by AI trained on billions of data points across 100+ languages and enterprise-grade governance, Sprinklr Social helps global brands collaborate, stay compliant, and scale their social operations from a single unified platform. Key Features Unified Scheduling and Publishing: Plan, schedule, and publish content across 30+ channels, with AI recommendations on top-performing posts, optimal timing, hashtags, and tone. Social Media Engagement: Centralize comments, messages, and mentions in one place, with AI auto-categorizing incoming conversations by channel, sentiment, and intent for faster replies. Employee Advocacy: Amplify brand reach by turning employees into advocates who share approved content. Broadest Channel Coverage in the Industry: The only platform offering out-of-the-box support for 30+ social and messaging channels, with the ability to add new channels quickly so teams never miss the conversations that matter. Best-in-Class Enterprise AI: Sprinklr AI is trained on billions of data points and 2,000+ models, powering content optimization, sentiment analysis, insights, and governance in 100+ languages. Content Performance Analytics: Track content and engagement performance to understand what resonates and refine your social strategy. Governance that Scales Globally: Granular role-based access, built-in audit trails, and automated approval workflows keep content on-brand and compliant. Deep Workflow Customization: Custom rules and role-based experiences tailored by brand, geography, or business unit. Sprinklr Copilot: A conversational AI interface that surfaces recommendations and next-best actions without digging through dashboards. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management

Average Rating: 4.1/5.0

Total Reviews: 1,179

How Do G2 Users Rate Sprinklr Social?

  • Retail: 7.6/10 (Category avg: 8.4/10)
  • E-commerce: 7.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Sprinklr Social?

  • Seller: Sprinklr
  • Company Website:
  • Year Founded: 2009
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®
  • Ownership: NYSE: CXM

Who Uses This Product?

  • Who Uses This: Social Media Specialist, Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Large, 29% Medium

What Do G2 Reviewers Say About Sprinklr Social?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sprinklr Social, which simplifies posting and consolidates metrics for better management.
  • Users value the centralized management of Sprinklr Social, streamlining social interactions and enhancing team efficiency.
  • Users appreciate the robust features of Sprinklr Social, enhancing content management, metrics tracking, and user engagement effectively.
  • Users appreciate the comprehensive analytics features of Sprinklr Social, enhancing monitoring and reporting for effective engagement management.
  • Users appreciate the omni-channel experience of Sprinklr Social, enhancing engagement and ensuring comprehensive social media management.
Cons
  • Users find the complex setup process of Sprinklr Social to be overwhelming and not intuitive even after extended use.
  • Users find the learning curve steep, making setup and navigation challenging, even with prolonged use.
  • Users find the complexity of Sprinklr Social overwhelming, noting a steep learning curve and difficult setup process.
  • Users find that improvement is needed in Sprinklr Social's setup process due to its complexity and lack of intuitiveness.
  • Users find the learning complexity of Sprinklr Social challenging, which can hinder their ability to navigate the platform effectively.

What Are Recent G2 Reviews of Sprinklr Social?

Bazaarvoice

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

Average Rating: 4.2/5.0

Total Reviews: 799

How Do G2 Users Rate Bazaarvoice?

  • Retail: 7.9/10 (Category avg: 8.4/10)
  • E-commerce: 7.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Bazaarvoice?

  • Seller: Bazaarvoice
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    1,747 employees on LinkedIn®
  • Phone: -10614

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Consumer Goods, Retail
  • Company Size: 40% Medium, 38% Small

What Do G2 Reviewers Say About Bazaarvoice?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integration and management of reviews, enhancing product visibility and customer confidence across platforms.
  • Users appreciate the helpful customer support of Bazaarvoice, noting quick and thorough assistance for various issues.
  • Users find Bazaarvoice easy to implement and navigate, ensuring a seamless integration and support experience.
  • Users find customer support helpful and accessible for addressing issues with the Bazaarvoice app and site.
  • Users appreciate the syndication ease of Bazaarvoice, enabling efficient review distribution across numerous retail partners.
Cons
  • Users find the complex usage of Bazaarvoice challenging, particularly during setup and navigating its interface.
  • Users express frustration over Bazaarvoice's poor customer support, describing slow responses and unhelpfulness as major issues.
  • Users highlight the inadequate support from Bazaarvoice, experiencing slow responses and unhelpfulness during challenging times.
  • Users highlight the confusing UI and awful customer service of Bazaarvoice, leading to frustration and disappointment.
  • Users find Bazaarvoice's interface not user-friendly, describing it as clunky, confusing, and outdated.

What Are Recent G2 Reviews of Bazaarvoice?

What Are G2 Users Discussing About Bazaarvoice?

Shopper Approved

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. Not only is Shopper Approved one of the leading online review platforms in the world, but we're also the #1 Rated Review Platform - with a 4.8-star rating on G2, a 4.8-star rating on Capterra, and a 4.7-star rating on Trustpilot (our direct competitor). We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.

Average Rating: 4.7/5.0

Total Reviews: 232

How Do G2 Users Rate Shopper Approved?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 9.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Shopper Approved?

  • Seller: Shopper Approved
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Ogden, UT
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 88% Small, 15% Medium

What Do G2 Reviewers Say About Shopper Approved?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Shopper Approved, simplifying the process of collecting valuable customer reviews.
  • Users highlight the responsive customer support of Shopper Approved, facilitating easy onboarding and quick issue resolution.
  • Users praise the excellent support and impactful review collection of Shopper Approved, boosting conversions and brand reputation.
  • Users find the setup process easy, appreciating the straightforward implementation and quick support from Shopper Approved.
  • Users value the enhanced visibility growth provided by Shopper Approved, improving SEO and boosting conversion rates effectively.
Cons
  • Users feel the outdated interface of Shopper Approved is confusing and requires urgent modernization for better usability.
  • Users find the poor interface design of Shopper Approved outdated, impacting usability and overall satisfaction.
  • Users find Shopper Approved's pricing expensive and inconsistent, with a lack of transparency affecting budgeting effectiveness.
  • Users find the difficult navigation of Shopper Approved's dashboard and admin panel challenging to manage, especially with multiple sites.
  • Users find the layout issues in Shopper Approved's admin interface cumbersome and in need of modernization for improved navigation.

What Are Recent G2 Reviews of Shopper Approved?

What Are G2 Users Discussing About Shopper Approved?

Trustpilot

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars, and more, to help stand out where it matters most - in search. Our powerful reporting and analytics also allows brands to boost LTV, conversion rates, and ROI. Sign up for a free account today to experience the power of reviews!

Average Rating: 3.3/5.0

Total Reviews: 257

How Do G2 Users Rate Trustpilot?

  • Retail: 6.2/10 (Category avg: 8.4/10)
  • E-commerce: 6.4/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 6.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Trustpilot?

  • Seller: Trustpilot
  • Year Founded: 2007
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    1,384 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Financial Services, Retail
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Trustpilot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Trustpilot, making it simple to find and read reviews efficiently.
  • Users value the strong credibility and visibility Trustpilot offers, significantly influencing trust and conversion rates.
  • Users praise Trustpilot for its easy setup, enabling quick integration and smooth management of user feedback.
  • Users find Trustpilot to be a user-friendly platform that facilitates quick reviews and transparent interactions.
  • Users value the review increase feature of Trustpilot, enhancing credibility and showcasing genuine customer feedback.
Cons
  • Users express concerns about review issues, as small businesses struggle with skewed ratings affecting their online reputation.
  • Users express frustration over poor customer support, describing unhelpful interactions and lack of communication when issues arise.
  • Users advise that review manipulation on Trustpilot can seriously impact small businesses' online reputation and ratings.
  • Users criticize Trustpilot for its high pricing, making basic functionality unaffordable and limiting for small businesses.
  • Users find the usage difficulty of Trustpilot due to steep pricing and non-intuitive moderation rules.

What Are Recent G2 Reviews of Trustpilot?

What Are G2 Users Discussing About Trustpilot?

PowerReviews

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales.

Average Rating: 4.4/5.0

Total Reviews: 196

How Do G2 Users Rate PowerReviews?

  • Retail: 8.6/10 (Category avg: 8.4/10)
  • E-commerce: 8.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind PowerReviews?

  • Seller: Syndigo
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Chicago, Illinois
  • LinkedIn® Page: www.linkedin.com
    1,807 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 45% Medium, 41% Large

What Do G2 Reviewers Say About PowerReviews?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of PowerReviews essential for managing reviews and insights effectively for their business.
  • Users value the comprehensive capabilities of PowerReviews in gathering authentic insights and enhancing brand reputation.
  • Users value the flexible collection form of PowerReviews, allowing detailed capture of client feedback effortlessly.
  • Users value the robust reputation management features of PowerReviews, enhancing credibility and customer trust effectively.
  • Users highlight the enhanced visibility growth provided by PowerReviews, boosting their reputation and organic traffic effectively.
Cons
  • Users find PowerReviews expensive, especially when seeking additional features and facing integration challenges.
  • Users report missing features in PowerReviews, particularly with slow innovation and customization limits impacting user experience.
  • Users experience slow performance in PowerReviews, facing delays in features and email notifications that hinder usability.
  • Users express concerns about poor customer support, citing a lack of proactive assistance and useful guidance.
  • Users feel that poor integration with other tools limits PowerReviews' effectiveness and accessibility for smaller businesses.

What Are Recent G2 Reviews of PowerReviews?

What Are G2 Users Discussing About PowerReviews?

ResellerRatings

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.

Average Rating: 4.4/5.0

Total Reviews: 80

How Do G2 Users Rate ResellerRatings?

  • Retail: 9.7/10 (Category avg: 8.4/10)
  • E-commerce: 9.8/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind ResellerRatings?

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 51% Small, 45% Medium

What Do G2 Reviewers Say About ResellerRatings?

AI-generated summary from verified user reviews

Pros
  • Users find ResellerRatings easy to use, appreciating the straightforward navigation and effective filtering options for reviews.
  • Users value the trust and transparency ResellerRatings fosters, aiding informed purchasing decisions through genuine customer feedback.
  • Users value how ResellerRatings fosters trust and transparency, enhancing the relationship between businesses and customers through insightful reviews.
  • Users value the reliable customer support from ResellerRatings, enhancing their confidence when choosing online vendors.
  • Users value the strong rapport and trust built through ResellerRatings, enhancing customer experiences and business improvements.
Cons
  • Users experienced a significant price increase with ResellerRatings, prompting them to seek alternatives.
  • Users find some features not user-friendly, making it difficult for them and their clients to navigate effectively.
  • Users find the poor interface design of ResellerRatings makes navigation difficult and complicates the user experience.
  • Users express concern over the price increase, citing drastic hikes that led them to seek alternatives.
  • Users find the slow performance of ResellerRatings frustrating in today's fast-paced digital environment.

What Are Recent G2 Reviews of ResellerRatings?

What Are G2 Users Discussing About ResellerRatings?

FeedbackGenius

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Average Rating: 3.8/5.0

Total Reviews: 13

How Do G2 Users Rate FeedbackGenius?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10.0/10 (Category avg: 10/10)

Who Is the Company Behind FeedbackGenius?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of FeedbackGenius?

Skeepers Avis Vérifiés

Avis Vérifiés by Skeepers is the trusted, AFNOR-certified review platform that helps brands protect their reputation and turn authentic customer voices into trust, Google visibility and sales. Founded in 2012 to fight fake reviews, it collects post-purchase reviews from real customers, moderates them in line with the NF ISO 20488 standard, and publishes them across websites, product pages, social media, Google and marketplaces through 30+ customizable widgets and rich snippets, including Google seller ratings as an official Google Review Partner. Brands manage brand, product and store reviews in one place, with AI that moderates and responds up to 6x faster, plus dashboards that turn feedback into actionable insights. Backed by 26M+ reviews and 8,000+ brands in Europe, and connected to Shopify, Salesforce, HubSpot, Zendesk and more, Avis Vérifiés by Skeepers makes every review a proof of trust that drives SEO and GEO traffic and conversion.

Average Rating: 4.1/5.0

Total Reviews: 33

How Do G2 Users Rate Skeepers Avis Vérifiés?

  • Retail: 0.0/10 (Category avg: 8.4/10)
  • E-commerce: 0.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Skeepers Avis Vérifiés?

  • Seller: Skeepers
  • Year Founded: 2012
  • HQ Location: Marseille, FR
  • LinkedIn® Page: www.linkedin.com
    398 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 27% Medium

What Do G2 Reviewers Say About Skeepers Avis Vérifiés?

AI-generated summary from verified user reviews

Pros
  • Users note that while initial customer support was excellent, it has declined as the service grew.
Cons
  • Users find SKEEPERS Verified Reviews to be expensive, with limited value not justifying the high monthly fee.
  • Users express frustration over feature limitations, feeling that the service lacks value and essential functionality.
  • Users find a lack of detail in customer reviews and features, leading to dissatisfaction with the service provided.
  • Users express frustration with limited customization options, feeling the service lacks value and flexibility for their needs.
  • Users find SKEEPERS to be not user-friendly, citing glitches and poor customer support that hinder their experience.

What Are Recent G2 Reviews of Skeepers Avis Vérifiés?

What Are G2 Users Discussing About Skeepers Avis Vérifiés?

AiTrillion

AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and other popular e-commerce platforms, AiTrillion unifies essential marketing tools into a single, intelligent ecosystem. This eliminates the need for multiple fragmented apps and allows businesses to save time, reduce costs, and increase efficiency. At the heart of AiTrillion is the belief that every merchant—big or small—deserves access to enterprise-level marketing tools without the complexity or expense. That’s why AiTrillion offers over 11 modules under one platform, including Email Marketing, Loyalty Rewards, Product Reviews, Web Push Notifications, Smart Popups, Workflow Automation, Advanced Segmentation, Affiliate Marketing, and more. These tools are seamlessly connected through powerful AI and automation engines, helping merchants deliver personalized, omnichannel experiences to their customers at every stage of the buyer journey. With AiTrillion, eCommerce businesses can create sophisticated automated workflows that nurture leads, engage customers, and recover abandoned carts—all without any coding or technical expertise. The platform’s robust analytics and AI-driven insights help merchants make data-backed decisions, optimize campaigns in real time, and improve customer retention rates. AiTrillion is more than just a marketing platform—it’s a growth partner. It’s built to empower businesses to understand their customers better, engage them meaningfully, and turn one-time buyers into lifelong fans. The loyalty and rewards module encourages repeat purchases by offering points, discounts, and incentives, while smart product reviews and UGC (User Generated Content) tools build trust and social proof. Thousands of global Shopify stores trust AiTrillion to streamline their marketing operations and scale effectively. Whether you’re just starting out or managing a high-volume online store, AiTrillion’s scalable infrastructure and user-friendly interface make it easy to adapt and grow. Key Features: - All-in-one marketing suite tailored for eCommerce - AI-powered automation and analytics - Seamless integration with Shopify and other platforms - Powerful loyalty and rewards programs - Smart segmentation for personalized messaging - In-depth customer journey tracking - Real-time performance insights and reporting By consolidating all marketing and customer engagement tools in one place, AiTrillion allows eCommerce businesses to focus on what really matters—delivering great products and exceptional customer experiences. It’s a smart, scalable, and forward-thinking solution for merchants who are ready to grow faster, smarter, and stronger. Join over 20,000 merchants who trust AiTrillion to power their growth and transform their online stores into customer-first, data-driven success stories.

Average Rating: 4.8/5.0

Total Reviews: 93

How Do G2 Users Rate AiTrillion?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 9.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind AiTrillion?

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 93% Small, 4% Medium

What Do G2 Reviewers Say About AiTrillion?

AI-generated summary from verified user reviews

Pros
  • Users value AiTrillion's responsive customer support, which makes transitions and troubleshooting significantly smoother and more efficient.
  • Users appreciate AiTrillion for its helpful customer support, providing seamless integration and guidance throughout their journey.
  • Users value AiTrillion's ease of use, enjoying its integrated functionalities and responsive customer support during setup.
  • Users value AiTrillion for its consolidated email marketing features, enhancing operational efficiency and customer support.
  • Users value the all-in-one functionality of AiTrillion, integrating multiple tools for convenience and ease of use.
Cons
  • Users find the learning curve steep and setup process confusing, leading to initial difficulties with AiTrillion.
  • Users find the setup process confusing, facing challenges in navigation and installation, affecting initial experiences.
  • Users often face poor customer support, with inconsistent response times and limited availability, especially during weekends.
  • Users find the steep learning curve of AiTrillion challenging, especially during initial setup and navigation.
  • Users find the complexity of the setup process for AiTrillion's Loyalty Program to be challenging and confusing.

What Are Recent G2 Reviews of AiTrillion?

What Are G2 Users Discussing About AiTrillion?