--- title: Citrix Gateway Reviews meta_title: 'Citrix Gateway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Citrix Gateway works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 74 scale: '5' date_modified: '2026-06-30' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Citrix Gateway Reviews **Vendor:** Citrix **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 4.0/5.0 **Total Reviews:** 74 ## About Citrix Gateway Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform. ## Citrix Gateway Pros & Cons **What users like:** - Users value the **easy access** to work applications from any device, enhancing remote work efficiency. (1 reviews) - Users value the **security features** of Citrix Gateway, ensuring safe access to work applications from any device. (1 reviews) **What users dislike:** - Users find **setup complexities** of Citrix Gateway challenging, needing specialized knowledge for proper configuration. (1 reviews) ## Citrix Gateway Reviews ### 1. Secure Remote Access, but Web Navigation Can Be Confusing **Rating:** 3.0/5.0 stars **Reviewed by:** Robert B. | Lead Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Citrix Gateway?** What I like best about Citrix Gateway is that it provides users with a secure and easy-to-use platform to work from anywhere. It can be centrally managed by IT teams, making administration straightforward, and user access can be quickly revoked or updated when required, which improves both security and operational control. **What do you dislike about Citrix Gateway?** One downside of Citrix Gateway is that the user experience can sometimes be questionable, especially when accessed through a web browser. Users often report confusion navigating the environment and can easily get lost between applications, desktops, and login prompts, which can lead to frustration and additional support requests. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix Gateway solved the problem of providing secure remote access for staff, especially during the COVID period when large numbers of users suddenly needed to work from home. It allowed us to get users up and running quickly without major changes to our existing infrastructure. Creating and deploying a farm within our existing environment was reasonably straightforward, which helped minimise downtime and disruption while maintaining secure access to company resources. ### 2. Secure, Reliable Remote Access That’s Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed B. | Information Technology Administrator, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Citrix Gateway?** One of the best things about Citrix Gateway is its secure and reliable remote access. It allows users to connect to company resources and applications from anywhere while maintaining strong security controls. It is also easy to use, stable, and integrates well with enterprise environments, making remote work and system administration more efficient. **What do you dislike about Citrix Gateway?** One downside of Citrix Gateway is that the initial setup and configuration can be complex, especially for smaller teams without dedicated Citrix expertise. Troubleshooting connectivity issues can also take time, and licensing costs may be relatively high compared to some alternative remote access solutions. Additionally, performance can sometimes depend heavily on network conditions and proper configuration. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix Gateway helps solve the challenge of providing secure remote access to internal company systems and applications. It enables employees to connect to corporate resources from outside the office while maintaining strong security controls. This improves productivity by allowing staff to work remotely without compromising data protection. It also centralizes access management, making it easier for IT teams to control authentication, monitor connections, and ensure secure communication with internal services. ### 3. secure and easy access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Citrix Gateway?** It lets me securely access all my work applications from any device, It's great for working from home. It keeps my company's network safe **What do you dislike about Citrix Gateway?** Setting it up can be complex and requires specialized knowledge. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix Gateway provides a secure and encrypted connection. It offers single point of entry and single sign-on (SSO) for multiple applications ### 4. Citrix Gateway Review **Rating:** 5.0/5.0 stars **Reviewed by:** Chai M. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Citrix Gateway?** It is very helpful because you can get access to your tools all in one place **What do you dislike about Citrix Gateway?** It can sometimes crash with slow internet connection **What problems is Citrix Gateway solving and how is that benefiting you?** Helping to organize all of the client tools all at once ### 5. Citrix Review **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Citrix Gateway?** It is not the recommended tool for virtual environments. **What do you dislike about Citrix Gateway?** It has the worst User Interface. It lags alot while performing easy tasks as well. The connection is interuppted every time . **What problems is Citrix Gateway solving and how is that benefiting you?** I am abl to use remote desktop of my clients and able to complete their tasks as per thier need. It needs a lot of improvement in design and comptability. ### 6. Tool Dock Helper **Rating:** 5.0/5.0 stars **Reviewed by:** Joel M. | agent, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Citrix Gateway?** ITs there, not confusing. it shows the apps. **What do you dislike about Citrix Gateway?** nothing really. its a bit black/and white **What problems is Citrix Gateway solving and how is that benefiting you?** lets me access order and data base. Its the key to my tools ### 7. Good for connecting to client network **Rating:** 4.0/5.0 stars **Reviewed by:** Dhanush S. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2024 **What do you like best about Citrix Gateway?** Best thing about this app is just by authentication we can connect to connect to our company cloud network **What do you dislike about Citrix Gateway?** Keeps on asking for authentication though we are not in need of it. That's too much irritating while it keeps popping up login page automatically **What problems is Citrix Gateway solving and how is that benefiting you?** Popping up login page for authentication repeatatively must be dropped out ### 8. Citrix Gateway is a secure access solution that enables remote workers **Rating:** 5.0/5.0 stars **Reviewed by:** Barış D. | Network and Communication Administrator / Ağ ve İletişim Uzmanı, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Citrix Gateway?** Citrix Gateway is a secure access solution that provides administrators with granular application and data access control, as well as advanced threat protection capabilities. One of the most significant benefits of Citrix Gateway is that it enables remote workers to securely access applications and data from anywhere, at any time, on any device. Additionally, Citrix Gateway simplifies access management for administrators by centralizing access control and streamlining policies across all applications. **What do you dislike about Citrix Gateway?** One potential challenge is that implementing Citrix Gateway can be complex, particularly for larger organizations with multiple applications and users. Proper planning and expertise may be required to ensure that the solution is properly configured and integrated with existing systems. **What problems is Citrix Gateway solving and how is that benefiting you?** Simplified application delivery: Citrix Gateway can help organizations streamline the delivery of applications to users, reducing complexity and improving the user experience. This can benefit organizations by improving productivity and reducing support requests related to application access issues. ### 9. Great solution for a Virtual Desktop **Rating:** 4.0/5.0 stars **Reviewed by:** Saswat M. | Lead Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Citrix Gateway?** Ease of use where I can login to multiple virtual desktops on my client's network through a single PC **What do you dislike about Citrix Gateway?** Stability and consistency. Sometime its not a very stable application. **What problems is Citrix Gateway solving and how is that benefiting you?** Can access my virtual desktops/remote desktops in client networks while I still continue working on my office laptop. ### 10. Citrix Gateway was pretty reliable with a few bugs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Citrix Gateway?** I was able to work from home by accessing my work with a Citrix Gateway remote access portal. I would say it worked 99% of the time. It was really helpful to have a safe way to access sensitive information (through a Citrix firewall). **What do you dislike about Citrix Gateway?** I did experience some bugs with Citrix Gateway. Occasionally the site would be down and I wouldn't be able to access my work portal for a few hours. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix Gateway is the reason I was able to work remotely. I had to access VA information regularly and Citrix allowed me to use a remote desktop that was almost identical to what I could use in the office. ### 11. Decent interface, not my top choice of EHR but it has been improving! **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca W. | PA-S, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Citrix Gateway?** Citrix Gateway can perform load balancing for applications and services, distributing user requests across multiple servers to optimize performance and ensure high availability. **What do you dislike about Citrix Gateway?** Citrix Gateway is an enterprise-grade solution, and the licensing costs can be significant, particularly for organizations with a large number of users. The total cost of ownership, including hardware, software, and ongoing support, should be carefully evaluated. **What problems is Citrix Gateway solving and how is that benefiting you?** Administrators can configure granular access control policies, specifying which users or user groups have access to specific applications and data. This enables fine-tuning of access privileges based on user roles and responsibilities. This allows me to do patient charting at home and prepare for cases for the next day securely from my laptop. ### 12. Citrix Gateway- Invoice Booking tool **Rating:** 3.0/5.0 stars **Reviewed by:** Sushmita G. | Financial accounting and operations associate , Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Citrix Gateway?** 1. It makes daily invoice processing easier, less time-consuming and easy to use . 2. It's a perfect tool for remote users. 3. Citrix Gateway supports in all browsers. **What do you dislike about Citrix Gateway?** 1. It automatically logs out after a specific time, so you need to log in multiple times. 2. It should work faster, and connectivity should be better. 3. Cannot reset the password; requires support requests. **What problems is Citrix Gateway solving and how is that benefiting you?** Like other applications, we must install it separately on our PC, but Citrix Gateway supports browsers through a Single URL. It makes daily invoice booking easier and quicker. ### 13. It is an easy to use website. **Rating:** 4.0/5.0 stars **Reviewed by:** Angela T. | customer service agent, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Citrix Gateway?** It does have access for my tools in my work environment. **What do you dislike about Citrix Gateway?** the time it takes to refresh and log you out. **What problems is Citrix Gateway solving and how is that benefiting you?** It does help me to work from home with all the tools i need from my company. ### 14. good but too much instability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Citrix Gateway?** all applications concentrated in an entry point **What do you dislike about Citrix Gateway?** frequent disconnection / bug /freeze /slowness **What problems is Citrix Gateway solving and how is that benefiting you?** centralized application installation avoids overcrowding of servers and therefore slowness ### 15. Pay digitally , by using gateway safely **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek C. | Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Citrix Gateway?** -Administrate backup -Easy to pay and accept the payment -Promotes cashless transaction -Also help for the liquidity in cash and reduces the black mobey from the economy **What do you dislike about Citrix Gateway?** Not very popular like other gateway. Razorpay is one of the most popular and trustworthy gateway that mazor government site do - Do the tie up with the government payment gateway to built the trust among the public. **What problems is Citrix Gateway solving and how is that benefiting you?** -A simple gateway for making the payment - It is a secure gateway but it needs to built trust among the public by promoting it and safe and secure gateway and secure the user data. ### 16. Citrix most useable platform for vpn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Citrix Gateway?** Citrix gateway using for vm. Best client support. Easy to configure. Secure. **What do you dislike about Citrix Gateway?** It has many inbuilt cloud services, Citrix gateway treated as a on premise cloud and secure data. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix gateway provide you large system for remote access. It is configurrd through cloud. Process to installation is very competitive. ### 17. The best Portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Citrix Gateway?** The amount of apps you can have in this gateway is fantastic. Excellent tool for Vendor partners and resetting passwords is straightforward. **What do you dislike about Citrix Gateway?** When using VPN, there is where the system has a delay on it, and to use apps, you have to close and reopen everything; at some point, you even have to restart the computer. **What problems is Citrix Gateway solving and how is that benefiting you?** Use apps efficiently and Via VPN. ### 18. Daily VPN tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus D. | Customer Service Associate, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Citrix Gateway?** It is the simplest and easiest tool of this kind that I have ever used on any company, which has made my work and urgencies so much easy to solve as you require almost no time to use it **What do you dislike about Citrix Gateway?** I would like to have more cross-platform security options to make that but it is implicit that the function is to make available for most agents the easy log in via authenticator **What problems is Citrix Gateway solving and how is that benefiting you?** The simple and efficient way in which you can utilize this tool, which allow you to access to many sites which are required to do our job properly and fast without taking much effort ### 19. It's a good platform but not the best **Rating:** 4.0/5.0 stars **Reviewed by:** Juan P. | Call center agent, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Citrix Gateway?** I like best the fact that I'm able to work on orders pretty easily since Citrix is a visual-friendly platform. It's intuitive and that helped me get used to it quickly. **What do you dislike about Citrix Gateway?** I hate the fact that it glitches a lot, it takes a lot of time to load very basic things and it glitches sometimes to the point that it doesn't even open. This doesn't happen very often but it happens once in a while. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix gateway provides proxy and protects all Citrix Workspace traffic with SSL/TLS encryption. ### 20. Citrix Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge E. | Phone Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Citrix Gateway?** Citrix is really helpful as we can assist the customer with this tool for pretty much everything, it is really essential and without it, we wouldn't be able to work as we do. **What do you dislike about Citrix Gateway?** the only thing I dislike about the program is that sometimes it causes a bit of a delay or might run slow. **What problems is Citrix Gateway solving and how is that benefiting you?** Assist the customer with their order. ### 21. Citrix Gateway: The Best Webpage For Business **Rating:** 5.0/5.0 stars **Reviewed by:** Alan P. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Citrix Gateway?** The most helpful about Citrix Gateway is that you can use it for any business or job where it requires sensitive information usage everyday. It is quick and useful. **What do you dislike about Citrix Gateway?** I personally do not have anything bad to say about Citrix Gateway because it is safe to use and keeps you updated with the time that you use it, I like it and recommend it. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix Gateway solves problems of work for me, every day. I handle sensitive information regularly and it takes me where I need to be in life, regularly using it. ### 22. Best software to manage and use all the tools you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Syed W. | Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Citrix Gateway?** The best part is, you can launch all the tools you need by siging into only one platform. It also has two factor authentication for better security. Easily launchable no extra efforts needed. **What do you dislike about Citrix Gateway?** Sometimes if the data interrupts all the tools go down and take around 2-3 minuts to reconnect. And some of the tools starts from the beginning rather than continuing from the same page. **What problems is Citrix Gateway solving and how is that benefiting you?** Firstly, it solves the problem of remembering multiple passwords for muktiple tools. All you need to remember is citrix passord and you can launch all the tools frok within. Second better security by having two factor authentication. ### 23. Main tool for costumer support (inbound/outbound) **Rating:** 4.5/5.0 stars **Reviewed by:** Admir M. | Kundendienstberater, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2022 **What do you like best about Citrix Gateway?** Very easy to navigatem through site and tools, wich are automatically connected to citrix, for easier and faster access to clients data and easy using f templates, to make ahole proces easier and faster. **What do you dislike about Citrix Gateway?** Also, user interface could have possibilitie that the user adopt start site, for easier finding of clients, clients data. Also, the cahnging of clients personal files could be made a bit faster. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix provides me easy changing between 3 most used tools (e-mail editing, writing and sending). Authomatic connection save the time and money, due to easier providing informations to clients, using all those 3 channels. ### 24. Best single sign on Saas provider **Rating:** 4.5/5.0 stars **Reviewed by:** Nilesh K. | Information Technology Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Citrix Gateway?** The best feature of Citrix is ease of access to all your data center or cloud applications with a single url. **What do you dislike about Citrix Gateway?** Network issues my team faced a lot during this gateway use. Mostly it's due to unavailability of data centers nearby. **What problems is Citrix Gateway solving and how is that benefiting you?** It allowed us to seamlessly move all our version control system as well as data centers to cloud and get access from remote location ### 25. "VPN Connector" **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh S. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Citrix Gateway?** It is VPN to connect different type of servers. It is easy to use. It is easily available on web to download. It is work is as a web connector or Desktop application. One session can continue for hall day if you not disconnected. 5 minutes auto connect try mechanism is there. **What do you dislike about Citrix Gateway?** It isn't easy to configure. While using Citrix vpn we are not able to use the internet. **What problems is Citrix Gateway solving and how is that benefiting you?** I am using citrix to connect servers. Citrix provide way to connect different machine. ### 26. Not as good compared to what I switched to **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Citrix Gateway?** I found it helpful to be able to view several providers' schedules at the same time because it helped me in planning my day. It was also beneficial to have real-time updates on lab orders, even before they had resulted. **What do you dislike about Citrix Gateway?** Our system was down so frequently that it became unreliable even to use it as your only documentation source. It was also frustrating not to have inpatient and outpatient notes on the same software. **What problems is Citrix Gateway solving and how is that benefiting you?** It's a relatively straightforward electronic health records system that doesn't take much time to learn. Even when needing to access features you hadn't previously been using, they were intuitive, and the learning curve was minimal. ### 27. Allows remote access to another computer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Citrix Gateway?** Citrix allowed me to access a different computer that had specific programs my computer would not have normally been able to load. Extremely useful as I didn't have to clutter my own computer with very large programs. **What do you dislike about Citrix Gateway?** Often times, I would run into problems of loading. I couldn't get into the workspace and/or it would be extremely laggy. Sometimes I even had to wait a whole day before trying again because of the speed/connection. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix allowed me to access multiple computers at once. I can be using mine and access another at the same time. I know that this is extremely useful during the COVID work from home because you didn't need to go into an office to access a very special computer. ### 28. Best to create a secured VPN connection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Citrix Gateway?** Helps in creating a highly secured VPN connection, it sends you login credentials every time you want to log in which improves reliability and security. Good for remote access and virtual connections. **What do you dislike about Citrix Gateway?** It works well on laptops as compared to desktops. If you are not able to log in on desktops, a restart is needed a few times. Other than this it works well on system. **What problems is Citrix Gateway solving and how is that benefiting you?** I have used Citrix Gateway while I was working remotely during Covid times. It helped me to create a secured VPN connection, gives remote access, connects quickly and runs smoothly. ### 29. Reliable Service **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda R. | Content Contributor, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Citrix Gateway?** I use Citrix gateway to access all of my workplace applications while working remotely. I pair this with a 2-factor authentication app that secures all of these files. This site gives me access to all of my main applications in one organized homepage. I can open them all up each morning and not have to re-login to citrix unless I close the applications. I am not sure if someone at my company decided what was on the homepage, but it is organized very well and very specified to my needs which I love! **What do you dislike about Citrix Gateway?** I find that this software can take awhile to load, not open applications. However, I am usually able to trouble shoot this by opening up Citrix in another browser. **Recommendations to others considering Citrix Gateway:** I would recommend that users try this application in multiple browsers if they are ever having issues with it. That has fixed any and all problems I have had using this service. Seems very secure, effective, and efficient. I would recommend this product. **What problems is Citrix Gateway solving and how is that benefiting you?** I am solving the problem of not having IT to download certain applications to a device. This way, they don't need to get the device before onboarding someone which seamlines the entire process. ### 30. Citrix **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne B. | Support services representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Citrix Gateway?** What I like about Citrix gateway is that it is very reliable able to log in and get into my system with no hassles and open up all of my applications that are needed for my daily tasks **What do you dislike about Citrix Gateway?** What I dislike is that Citrix times out pretty quickly but normally you can keep your apps running unless you log out for lunch or something then you have to log back in **What problems is Citrix Gateway solving and how is that benefiting you?** The problems that are being solved with citrus gateway is that it's a One-Stop shop as far as being able to log into all of the apps that you need securely and safely ### 31. Best remote access software **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin N. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Citrix Gateway?** Citrix Gateway consolidates remote access infrastructure to provide single-on accross all application whether in a data center in a cloud. **What do you dislike about Citrix Gateway?** Sometimes it blacks out or hangs while trying to connect **What problems is Citrix Gateway solving and how is that benefiting you?** Its helps me to connect to my client desktop from anywhere and is safer to use. ### 32. Citrix Gateway - Creating a secured VPN **Rating:** 4.5/5.0 stars **Reviewed by:** Lavanya B. | Business Consultant || Risk, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Citrix Gateway?** The best thing about Citrix VPN is that it creates a secured VPN, and I can join in with a single click by validating my credentials. The software is easy to log in to, and multiple VPNs can be added to the application. The application works well, and there is hardly any disconnection when once we logged in. The application can be easily accessed and the interface is also easy to use. **What do you dislike about Citrix Gateway?** Citrix Gateway provides a good experience, and I don't think there is anything to dislike about Citrix Gateway. **Recommendations to others considering Citrix Gateway:** Citrix Gateway can be an excellent option for anyone looking to create a VPN for their organization. **What problems is Citrix Gateway solving and how is that benefiting you?** I am using Citrix Gateway to connect to my organization's VPN. The application has created a VPN to which I can log in using my user credentials. The application has helped my organization create a secured VPN that prevents unwanted users from accessing our organization's application. The application is easy to use and requires a simple setup to work. I have been using Citrix Gateway for some time now and I have never faced any issue with my VPN connection. ### 33. Fast and efficient workspace provider **Rating:** 4.0/5.0 stars **Reviewed by:** Sofia T. | Global business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2022 **What do you like best about Citrix Gateway?** Daas advanced solutions, efficiency in providing virtual desktops and access to remote workspaces **What do you dislike about Citrix Gateway?** Not so flexible when talking about small teams **What problems is Citrix Gateway solving and how is that benefiting you?** control of remote workspaces ### 34. Citrix virtual desktops **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Citrix Gateway?** The most useful thing is of course having remote desktops and virtual clients. This simplifies access to multiple systems at the same time. The best thing is, that it does not require much local ressources **What do you dislike about Citrix Gateway?** Of course that is is closed source, and one needs to contact customer support in case there is a problem. **What problems is Citrix Gateway solving and how is that benefiting you?** Accessing remote desktops and virtual clients. The biggest benefit is that on can safe lots of local computing ressources and easily manage multipe virtual clients ### 35. Best platform for onshore work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Citrix Gateway?** It gives arranged office software to work and it is user based. **What do you dislike about Citrix Gateway?** Its login session is very less. Try to login multiple times to get access **Recommendations to others considering Citrix Gateway:** Need to increase session time. **What problems is Citrix Gateway solving and how is that benefiting you?** It is optimsing the space of platform so that login session will increase. ### 36. Helpful app that provides access to sensitive protected health information **Rating:** 4.5/5.0 stars **Reviewed by:** Grant T. | Clinical Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Citrix Gateway?** Citrix Gateway allows our agency to access an electronic health record with protected health information to conduct telehealth assessments at the local hospital. It is quick, easy to use, and compatible with several devices and platforms. **What do you dislike about Citrix Gateway?** Of course, it is one more step to go through Citrix; however, this step is brief and discreet. **What problems is Citrix Gateway solving and how is that benefiting you?** With Citrix Gateway, our agency can conduct telehealth video assessments while avoiding potentially hazardous face-to-face contact with COVID-19 infected patients. ### 37. Citrix Gateway **Rating:** 3.0/5.0 stars **Reviewed by:** Tasha Avon U. | Group Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Citrix Gateway?** I like the security and single sign-in of this product. We are using it to access websites we need and used for work. So far, it provides the best protection for client information. **What do you dislike about Citrix Gateway?** What I don't like about this product is that sometimes it crashes or disconnect. It's very annoying because in my work I need to answer calls. Then the call will drop since the vpn disconnected. **Recommendations to others considering Citrix Gateway:** If you want security then you can buy this product. But if you need a fast and efficient support I suggest you can check other options. **What problems is Citrix Gateway solving and how is that benefiting you?** Helping business to access website if you are not in the United States. Security is awesome. ### 38. Citrix Gateway - Best Remote Desktop Login for Offshore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Citrix Gateway?** Remote Desktop Login, Authentication and Authorization for Virtual Machines **What do you dislike about Citrix Gateway?** Needs good bandwidth to connect to VMs through the Citrix gateway and has compatibility issues with audio and video applications. **What problems is Citrix Gateway solving and how is that benefiting you?** Remote Desktop Login, Authentication and Authorization for Virtual Machines. ### 39. It is useful as long as I can get and load applications **Rating:** 4.5/5.0 stars **Reviewed by:** Victor C. | CD&A, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Citrix Gateway?** I can load the most needed applications, **What do you dislike about Citrix Gateway?** There are a lot of copies, I don't know if I need them **Recommendations to others considering Citrix Gateway:** s **What problems is Citrix Gateway solving and how is that benefiting you?** Access applications that are installed on another platform. ### 40. Review -Citrix Gateway **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan R. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Citrix Gateway?** Citrix Gateway is easy to use and we can connect easily to the url. It does not loose connection even during unstable internet connection. It also keeps a track of the VPN to which we connect. **What do you dislike about Citrix Gateway?** There is nothing to dislike as such, but sometimes the connection gets disconnected automatically, or the application gets closed itself. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix helps me to connect to my organization's VPN. It keeps a log of my connection and lets me use the internet and my organization's servers uninterruptedly. ### 41. Does its job well! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2021 **What do you like best about Citrix Gateway?** It connects to the organization server well and keeps track of login time and data used. The connection process is quick, within 1-2 minutes. It keeps the connection during network fluctuations and unstable internet connections. **What do you dislike about Citrix Gateway?** Sometimes it is hard to connect a desktop to Citrix in one go, and you may need to restart the system. It works fine on laptops. **What problems is Citrix Gateway solving and how is that benefiting you?** Since I am working remotely, I am using Citrix to connect with my organization's server. The servers are secure and protected. ### 42. Secure and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2021 **What do you like best about Citrix Gateway?** The best part is the ease and security with which one can access the sensitive data through Citrix. **What do you dislike about Citrix Gateway?** Sometimes even after opening an application under Citrix, the application crashes, and the user has to try all the way again. **What problems is Citrix Gateway solving and how is that benefiting you?** I am accessing sensitive data and production applications. ### 43. Lots of issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2018 **What do you like best about Citrix Gateway?** I am not pleased with the product overall but I don't have a say in the matter. It is a corporate level decision. So I guess, Its easy to update when needed. **What do you dislike about Citrix Gateway?** Many days it just doesn't work. You have to uninstall and reinstall frequently. Also have to delete "cookies" often to keep it going. **Recommendations to others considering Citrix Gateway:** Look into all options before making a selection. **What problems is Citrix Gateway solving and how is that benefiting you?** Several of our "billing" programs use Citrix. ### 44. Helpful to user different applications and networks on your own environment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Citrix Gateway?** Citrix is a really helpful tool when we need to use other networks or application for a third party, we can access their servers without using much of our own Device's memory and work with the Virtual Desktops and tools from other teams. **What do you dislike about Citrix Gateway?** Sometimes if you open multiple Citrix sessions at the same time the application can get stuck and you will need to kill the process to reopen the VPN, but its not really much trouble if you only work with one environment at a time, which is normally how we work. **Recommendations to others considering Citrix Gateway:** Sometimes you will need to install an specific version of the Gateway depending on the necessities of the Vendors Network or server so you need to be careful when downloading and setting up the app and the web link for your users. **What problems is Citrix Gateway solving and how is that benefiting you?** The problem of interacting with third party application and VDI, without leaving our own network and without expending much on the infrastructure to integrate their systems to ours. ### 45. Citrix Gateway **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Citrix Gateway?** It allows the third party companies to access your company's resources and softwares. Allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it. **What do you dislike about Citrix Gateway?** Transfer between WiFi or other network interruptions can end or suspend the session meaning a logout and login must be redone. **What problems is Citrix Gateway solving and how is that benefiting you?** Currently, we use Citrix NetScaler Access Gateway as a VPN client and an extranet client. The entire company uses this software for these purposes. It allows users to work remotely in our organization, allowing for our users to be able to continue to work as normal as if in the office. ### 46. Ensure the gateway is secure to access the restricted network. **Rating:** 3.5/5.0 stars **Reviewed by:** Lakshita S. | Senior Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Citrix Gateway?** Could easily connect to applications in different networks. Could access remote machines for development and testing purposes. **What do you dislike about Citrix Gateway?** Initial installation process. Apps take a lot of time to start at times. Once you disconnect some processes are still running. **Recommendations to others considering Citrix Gateway:** Only know and secure option for single sign-on and remote connectivity. **What problems is Citrix Gateway solving and how is that benefiting you?** Connectivity to client network ### 47. Citrix equals reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Citrix Gateway?** Enabling remote connections to systems when I'm away from the site **What do you dislike about Citrix Gateway?** Can lag on opening and slow down when large amounts of people are using it. **Recommendations to others considering Citrix Gateway:** Have more than enough server space for it when planning. **What problems is Citrix Gateway solving and how is that benefiting you?** Let's me check on analytics throughout the week. ### 48. Outdated and slow system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Citrix Gateway?** Citrix allows us online administrators for an online college make notes on students and be on the same page about student success. **What do you dislike about Citrix Gateway?** This software is slow, hard to navigate and learn, and often freezes my computer. **What problems is Citrix Gateway solving and how is that benefiting you?** Citrix helps keep everyone on the same page and in the know when we all work apart. ### 49. Citrix Gateway User **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Citrix Gateway?** It's easy to sign into and access our available applications it houses. **What do you dislike about Citrix Gateway?** Too many times there is some sort of error where we can't log in or the applications aren't working. **What problems is Citrix Gateway solving and how is that benefiting you?** It houses multiple applications we use rather than going to multiple different sites. ### 50. Most secure and simple yet powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2019 **What do you like best about Citrix Gateway?** Citrix gateway made possible for different levels of access to different individuals in an organization. It is simple yet most powerful managed services delivery platform available. **What do you dislike about Citrix Gateway?** Due to multiple layers of security it sometimes lags but that's nothing compared to what it provides **Recommendations to others considering Citrix Gateway:** Most effective way to reach out to remote servers securely without compromising security **What problems is Citrix Gateway solving and how is that benefiting you?** We used Citrix to remotely access servers situated miles apart securely. ## Citrix Gateway Discussions - [Is Citrix gateway a VPN?](https://www.g2.com/discussions/is-citrix-gateway-a-vpn) - 1 comment - [View Citrix Gateway pricing details and edition comparison](https://www.g2.com/products/citrix-gateway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+21%3A48%3A50+-0500&secure%5Bsession_id%5D=c4fe30b9-a7c9-4a3a-9283-d6c76d8cddd8&secure%5Btoken%5D=5b229d8b23c060b8f68a7f85e5dc5c603354635e599e4647e2739134afad6919&format=llm_user) ## Citrix Gateway Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Data** - Data Protection - Remote Access - Network Access **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Network** - Security - Scaling - Audit **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Logistics** - Processes - Blockage - IoT **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment ## Top Citrix Gateway Alternatives - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,076 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) - 4.7/5.0 (417 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,896 reviews)