Best Product Analytics Software - Page 2

How Many Product Analytics Software Products Does G2 Track?

Total Products under this Category: 110

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Quantum Metric (+0.07%) - Among all products in this category, Quantum Metric recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Product Analytics Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 22,900+ Authentic Reviews
  • 110+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Product Analytics Software

G2 Grid® for Product Analytics Software plotting products by satisfaction and market presence

Highlighted products: Amplitude Analytics, Mixpanel, Pendo, LogRocket, PostHog, Userpilot, Glassbox, and Contentsquare.

Underlying data: [Grid® JSON](https://www.g2.com/categories/product-analytics/grids.json?focus%5B%5D=amplitude-analytics&focus%5B%5D=mixpanel&focus%5B%5D=pendo-io-pendo&focus%5B%5D=logrocket&focus%5B%5D=posthog&focus%5B%5D=userpilot&focus%5B%5D=glassbox&focus%5B%5D=contentsquare)

AppMetrica

AppMetrica is an affordable and reliable (yes, it is possible) all-in-one mobile app analytics tool that provides a comprehensive analysis of your mobile app user behavior, in-app revenue, mobile acquisition campaigns and crashlytics. Launched in 2013, it enables over 60 000 mobile apps like Azur Games, METRO, Burger King, Brave Stars worldwide to find actionable insights and maximize their app revenue. AppMetrica is used by user acquisition teams, product managers, revenue managers and analytics experts across multiple industries. Why switch to AppMetrica: - You need more functionality from your current product analytics tool, i.e. funnels, segmentation, and user-level data. - You are expanding your user acquisition campaigns beyond Google Ads and need an MMP. - Your current product analytics or MMP is too expensive. - You are overwhelmed with data and want to get an easy way to find insights for your app’s growth. - You value high-quality support 24/7. After all, no need to switch, you could use AppMetrica as an alternative source of truth. Simply create a free account. For more information visit: https://appmetrica.yandex.com/about

Average Rating: 4.5/5.0

Total Reviews: 45

How Do G2 Users Rate AppMetrica?

  • User Scoring: 8.6/10 (Category avg: 8.1/10)
  • Integrations: 8.6/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind AppMetrica?

  • Seller: Yandex Ads
  • Year Founded: 2004
  • HQ Location: Dubai
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: AppMetrica
  • Total Revenue (USD mm): $218,344

Who Uses This Product?

  • Top Industries: Computer Games, Information Technology and Services
  • Company Size: 61% Small, 30% Medium

What Do G2 Reviewers Say About AppMetrica?

AI-generated summary from verified user reviews

Pros
  • Users find AppMetrica's ease of use exceptional, featuring intuitive interfaces and straightforward integration for valuable insights.
  • Users find Easy Integrations with AppMetrica beneficial, allowing seamless tracking across multiple device installations.
  • Users benefit from the easy setup of AppMetrica, allowing quick integration and straightforward tracking of user behavior.
  • Users value the easy API integrations of AppMetrica, enhancing user tracking and app performance monitoring effortlessly.
  • Users value the user-friendly analytics of AppMetrica, appreciating its clear dashboards and real-time updates for decision-making.
Cons
  • Users are frustrated by missing features in the mobile app compared to the desktop version, limiting functionality.
  • Users find reporting issues in AppMetrica frustrating, especially due to limited UTM tracking and poor management features.
  • Users are frustrated by inadequate reporting, facing empty reports and limited customization options for data analysis.
  • Users struggle with search difficulty, facing issues with empty reports and finding specific settings in AppMetrica.
  • Users experience inadequate tracking due to missing mobile features, restrictions on event limits, and lack of ad network integration.

What Are Recent G2 Reviews of AppMetrica?

What Are G2 Users Discussing About AppMetrica?

Dataroid

Dataroid is an AI-powered, enterprise-grade digital analytics and customer engagement platform that enables companies to measure, analyze, and optimize customer interactions and experiences across multiple digital channels. Designed to unify fragmented data sources, Dataroid provides organizations with a single source of truth about their customers, helping them transform raw data into insights that drive growth, retention, and loyalty. At its core, Dataroid offers advanced product and customer journey analytics that allow businesses to deeply understand user behavior across every touchpoint. Teams can visualize customer paths through funnels and journey maps, identify friction points, optimize conversion flows, and deliver seamless experiences tailored to each user segment. With these tools, companies can continuously improve their digital products and create experiences that resonate. Dataroid’s platform combines enriched customer profiles, behavioral analytics, application performance monitoring, and predictive data modeling into a unified ecosystem that provides end-to-end visibility for marketing, product, and technology teams. Through customizable dashboards, teams can track KPIs, monitor engagement, and make faster, smarter decisions based on live data. Meanwhile, Dataroid’s Push and In-App Engagement capabilities enable personalized, context-aware communication with users, helping brands deliver the right message, to the right audience, at the right moment. Dataroid seamlessly collects and processes data from diverse digital touchpoints through its flexible SDKs and lightweight APIs, ensuring smooth integration with mobile apps, web platforms, and backend systems. This architecture allows companies to gather real-time behavioral, performance, and contextual data without compromising application speed or user experience. With adaptable deployment options and enterprise-grade security, Dataroid makes it easy to connect existing infrastructures and scale analytics capabilities as business needs evolve. Trusted by leading enterprises, Dataroid is already powering customer experience transformation for major banks, airlines, and other digital-first institutions, including Türkiye İş Bankası, Garanti BBVA, ING, Pegasus Airlines, and Azercell, among others. These organizations rely on Dataroid to better understand their customers, optimize digital experiences, and increase lifetime value. Today, Dataroid’s technology helps reshape the digital journeys of over 120 million users worldwide, driving measurable impact through data intelligence, real-time engagement, and continuous optimization.

Average Rating: 4.7/5.0

Total Reviews: 96

How Do G2 Users Rate Dataroid?

  • User Scoring: 8.7/10 (Category avg: 8.1/10)
  • Integrations: 8.8/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 9.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Dataroid?

  • Seller: Dataroid
  • Company Website:
  • HQ Location: Sariyer, TR
  • Twitter: @dataroid
    189 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Banking, Financial Services
  • Company Size: 55% Large, 26% Medium

What Do G2 Reviewers Say About Dataroid?

AI-generated summary from verified user reviews

Pros
  • Users commend Dataroid for its exceptional customer support, highlighting responsiveness and a genuine commitment to success.
  • Users appreciate the ease of use of Dataroid, enabling valuable insights and strategies with a user-friendly panel.
  • Users appreciate the powerful customer journey analytics of Dataroid, enabling data-driven decisions and enhanced user experiences.
  • Users value Dataroid's powerful customer journey analytics, enabling data-driven decisions and enhanced customer experiences.
  • Users value Dataroid's helpful support, highlighting their commitment to customer feedback and collaborative communication.
Cons
  • Users face technical limitations with Dataroid, hindering modifications and essential features needed for agile marketing strategies.
  • Users note the lack of essential features in Dataroid, particularly the need for more engagement tools and user path integration.
  • Users are frustrated with the dashboard issues, including limited data visibility and user-unfriendly design elements.
  • Users face integration challenges with Dataroid, hindering access to vital features and complicating the setup process.
  • Users find Dataroid's limited features restrictive, particularly the cap on event attributes impacting advanced analytics.

What Are Recent G2 Reviews of Dataroid?

What Are G2 Users Discussing About Dataroid?

Custify

Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and powerful features, Custify empowers Customer Success teams to manage every aspect of the customer journey—from seamless onboarding to proactive renewal and expansion—using real-time health scores, automated alerts, and predictive analytics. Custify integrates data across your entire tech stack, providing a centralized, single source of truth for each customer. This allows teams to quickly spot churn risks, capitalize on upsell opportunities, and deliver personalized customer interactions at scale. With automated workflows, customizable playbooks, and intelligent segmentation, Custify streamlines routine tasks, enabling your team to focus on building relationships and driving customer success outcomes that matter. Setting up Custify is a breeze with our concierge onboarding service, ensuring you’re up and running in hours—not weeks. Our platform integrates effortlessly with your CRM, support systems, and other essential tools, giving you unmatched visibility and collaboration across teams. Custify’s powerful analytics and customizable dashboards make it easy to monitor key metrics, track customer health, and measure the success of your initiatives. Join leading SaaS companies that trust Custify to optimize their Customer Success operations and drive sustainable growth. Deliver exceptional customer experiences, reduce churn, and maximize customer lifetime value with the best Customer Success platform for your SaaS business. Book a demo today to see how Custify transforms your customer success strategy at scale.

Average Rating: 4.7/5.0

Total Reviews: 529

How Do G2 Users Rate Custify?

  • User Scoring: 8.0/10 (Category avg: 8.1/10)
  • Integrations: 8.7/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Custify?

  • Seller: Custify
  • Year Founded: 2017
  • HQ Location: Bucharest, Romania
  • Twitter: @CustifySRL
    628 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, CSM
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Small, 33% Medium

What Do G2 Reviewers Say About Custify?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Custify, benefiting from intuitive features that streamline customer management.
  • Users value the responsive customer support of Custify, always available to provide assistance and guidance.
  • Users find Custify to be intuitive and easy to use, making it accessible for all departments and individuals.
  • Users value the versatile integration options of Custify, enhancing adaptability and collaboration across teams and tools.
  • Users value the robust automation features of Custify, streamlining tasks and enhancing customer success strategies.
Cons
  • Users note the missing features in Custify, highlighting issues with tracking, communication, and documentation.
  • Users find the email functionality lacking with limited reporting and improvement needed in tracking features.
  • Users find limited customization options frustrating, affecting their ability to tailor the interface to their needs.
  • Users note the steep learning curve for Custify, with setup and UI improvements often proving challenging.
  • Users find Custify to be not intuitive, struggling with an outdated UI and complex settings that hinder usability.

What Are Recent G2 Reviews of Custify?

What Are G2 Users Discussing About Custify?

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ConvertCart

ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, including Everlast, USA Hockey, American Heart Association use ConvertCart to boost traffic-to-sales conversion rate—without having to break the bank. Why business owners and marketers love us: Custom-made for you: Unlike regular SaaS, we don’t deliver a one-size-for-all product. We talk to you and customize our software to suit “your” needs. Say goodbye to software handouts! Driving real outcomes: We actively consult businesses and ensure that they see “real” results: higher conversion rates, improved customer retention, and lower cost of acquisition. Keeping it simple: We combine 16 tools that address the entire shopper journey—into a single ecosystem. You no longer have to handle multiple apps and dashboards to run the show. Top capabilities: Product recommendations, Reviews, Intelligent search, Personalized emails, Social proof, AB/Testing, deep analytics, and more. Integrates with platforms you’re on: ConvertCart smoothly integrates with every major eCommerce platform and ESP, including Shopify, Shopify Plus, BigCommerce, Magento, and more.

Average Rating: 4.8/5.0

Total Reviews: 36

How Do G2 Users Rate ConvertCart?

  • User Scoring: 7.9/10 (Category avg: 8.1/10)
  • Integrations: 7.9/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.9/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind ConvertCart?

  • Seller: ConvertCart
  • HQ Location: Bengaluru, Karnataka
  • Twitter: @ConvertCart
    490 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    123 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 87% Small, 13% Medium

What Do G2 Reviewers Say About ConvertCart?

AI-generated summary from verified user reviews

Pros
  • Users commend ConvertCart for its effective conversion optimization, leading to significant revenue growth and excellent support.
  • Users value the measurable improvements in conversion rates that ConvertCart delivers through effective collaboration and intuitive tools.
  • Users commend ConvertCart for their responsive and knowledgeable customer support, which significantly contributes to their success.
  • Users commend the exceptional support from ConvertCart, highlighting their responsive and knowledgeable team dedicated to success.
  • Users praise ConvertCart for their exceptional support and effectiveness in driving measurable revenue growth.
Cons
  • Users feel the limited templates for email designs are outdated and could benefit from modernization.
  • Users experience slow loading times, particularly with complex reports, affecting overall performance and efficiency.
  • Users experience occasional slow performance issues, particularly with loading complex reports and advanced features.
  • Users find the complex features challenging due to slow loading times and a steep learning curve.
  • Users note a difficult learning curve for advanced features, impacting the overall usability of ConvertCart.

What Are Recent G2 Reviews of ConvertCart?

What Are G2 Users Discussing About ConvertCart?

Heap by Contentsquare

Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored? - What drives retention and long-term loyalty across devices and sessions? - What's the user journey from first visit to conversion? What makes it different: Autocapture — every click, tap, and interaction is recorded automatically from day one, with no pre-planned instrumentation needed Funnels, paths, retention & segmentation — the full product analytics toolkit, out of the box Website icon Session replay — jump from a data point directly to a recording to see the "why" behind the numbers Sense AI — ask questions in plain language, get proactive insights, and auto-quantified impact Connected to the full Contentsquare platform — combine Product Analytics with DXA heatmaps, error monitoring, and Voice of Customer (Hotjar surveys) for a 360° view of the customer experience Data Connect — sync your autocaptured data directly into Snowflake, BigQuery, or Redshift Website icon Whether you're optimizing onboarding, validating a new feature launch, or understanding what keeps users coming back, Heap by Contentsquare gives you a complete and retroactive picture of user behavior — so your team spends less time hunting for data and more time acting on it.

Average Rating: 4.4/5.0

Total Reviews: 1,074

How Do G2 Users Rate Heap by Contentsquare?

  • User Scoring: 7.8/10 (Category avg: 8.1/10)
  • Integrations: 8.3/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.4/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Heap by Contentsquare?

  • Seller: Contentsquare
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @Contentsquare
    6,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 54% Medium, 35% Small

What Do G2 Reviewers Say About Heap by Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users find Heap by Contentsquare to be incredibly easy to use, requiring minimal configuration and no learning curve.
  • Users appreciate the auto capture feature of Heap, simplifying tracking and saving time on user behavior analysis.
  • Users appreciate Heap's automation of event tracking, saving time and simplifying user behavior analysis without extensive engineering support.
  • Users appreciate Heap's efficiency, as it simplifies tracking and saves significant time for teams.
  • Users appreciate the intuitive UI of Heap, enabling effortless event tracking without coding or engineering assistance.
Cons
  • Users experience data inaccuracy with Heap, leading to discrepancies compared to Google Analytics and overwhelming data collection.
  • Users struggle with data management issues due to discrepancies and overwhelming amounts of data in Heap.
  • Users experience slow performance with Heap by Contentsquare, often citing delays and lags during data analysis.
  • Users find the complex features of Heap challenging, especially with a steep learning curve and inconsistent support.
  • Users find the overwhelming amount of data from Heap difficult to sift through for valuable insights.

What Are Recent G2 Reviews of Heap by Contentsquare?

What Are G2 Users Discussing About Heap by Contentsquare?

Flagsmith

Flagsmith is an open-source feature management platform that lets developers release with confidence. We work with security-conscious organisations across the world to help them securely transition to modern feature management and software development. Ship faster and control releases with feature flag management: Change the way your team releases software. Roll out, segment, and optimise—with granular control. Stay secure with on-premise and private cloud hosting.

Average Rating: 4.8/5.0

Total Reviews: 37

How Do G2 Users Rate Flagsmith?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Flagsmith?

  • Seller: Flagsmith
  • Year Founded: 2018
  • HQ Location: London, England
  • Twitter: @GetFlagsmith
    517 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 27% Medium

What Do G2 Reviewers Say About Flagsmith?

AI-generated summary from verified user reviews

Pros
  • Users value the collaboration with Flagsmith, citing excellent support and a seamless integration experience.
  • Users highly value the excellent customer support from Flagsmith, praising responsiveness and genuine partnership throughout the process.
  • Users love the ease of use of Flagsmith, appreciating its simplicity and seamless integration for effective feature management.
  • Users highlight the easy integrations of Flagsmith, facilitating smooth deployments and aligning with modern development practices.
  • Users value the power and simplicity of Flagsmith, enabling seamless feature rollouts and excellent support.
Cons
  • Users desire more built-in analytics capabilities from Flagsmith to enhance their feature flag experience.
  • Users find the integration difficulty with JAM stack providers like Vercel to be a notable limitation.
  • Users note a lack of integration with JAM stack providers, which poses a challenge for seamless functionality.
  • Users desire more built-in analytics in Flagsmith to enhance their ability to experiment beyond just feature flags.
  • Users desire more built-in analytics and experimentation features to enhance the functionality of Flagsmith.

What Are Recent G2 Reviews of Flagsmith?

What Are G2 Users Discussing About Flagsmith?

Lucky Orange

Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize your website. Making sense of your website analytics has never been easier thanks to Lucky Orange’s Discovery AI. You don’t have to spend weeks figuring out how to use a new website analytics platform. Simply start asking Discovery questions about your website performance, such as which traffic source drives the most conversions, what pages have the highest visitor frustration or what do customers who don’t convert have in common. Discovery will give you answers to all of these questions and more based on actual visitor interactions with your website. It will guide you to different tools inside Lucky Orange, like dynamic heatmaps, session recordings, funnels and more, where you can see examples of these visitor interactions for yourself. This software is particularly beneficial for website owners, agencies, digital marketers, and e-commerce businesses seeking to improve their conversion rates. With over half a million websites utilizing its features, Lucky Orange serves a diverse audience, from digital agencies to small startups to large enterprises. Lucky Orange is a Shopify Plus certified partner and offers 1-click installation through Shopify It’s also available on the BigCommerce, Wordpress and Square marketplaces. The platform is designed to address specific use cases, such as analyzing user behavior, reducing cart abandonment, and optimizing website performance.One of the standout features of Lucky Orange is its Session Recordings and Dynamic Heatmaps, which allow users to visualize how visitors interact with their website. By tracking clicks, scrolls, and taps, users can pinpoint obstacles that may hinder conversions. The Optimizable Segments feature enables businesses to focus on individual visitor journeys, providing insights into the experiences of frustrated or confused users. A newly added Optimizable Segment for AI Referrals lets you quickly find sessions where visitors came to your site from popular AI search engines like Google Gemini, OpenAI's ChatGPT, Perplexity, Claude and Microsoft Co-Pilot. Additionally, Dynamic Heatmaps offer a broader perspective on overall engagement, helping businesses understand which elements attract attention and which do not. The Scroll Heatmap feature further assists in determining whether visitors are scrolling down far enough to encounter key calls to action. To combat cart abandonment, Lucky Orange integrates Surveys, Announcements and Live Chat functionality, allowing businesses to engage with visitors in real-time. If a visitor appears to be struggling, the Live Chat feature enables immediate assistance, potentially guiding them toward a purchase. The Announcements tool enhances this capability by allowing users to create pop-ups for upsell opportunities, discounts, or product reviews, fostering a more interactive shopping experience. Users can also survey customers to learn first-hand the reasons keeping them from converting. Furthermore, the Page Insights feature provides critical performance metrics for each page on a website. By highlighting visitor frustration events and user engagement levels, businesses can quickly identify bottlenecks in user experience. The activity snapshot includes essential statistics such as bounces, unique visitors, and form submissions, enabling users to compare performance over various timeframes. This comprehensive data empowers businesses to make informed decisions and implement targeted strategies for improvement.

Average Rating: 4.6/5.0

Total Reviews: 385

How Do G2 Users Rate Lucky Orange?

  • User Scoring: 7.5/10 (Category avg: 8.1/10)
  • Integrations: 7.7/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Lucky Orange?

  • Seller: Lucky Orange
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Overland Park, KS
  • Twitter: @luckyorange
    10,607 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 83% Small, 12% Medium

What Do G2 Reviewers Say About Lucky Orange?

AI-generated summary from verified user reviews

Pros
  • Users value the meaningful insights provided by Lucky Orange, enhancing understanding of customer interactions and website performance.
  • Users appreciate the Session Replay feature of Lucky Orange, gaining valuable insights into customer interactions and behaviors.
  • Users find the easy setup of Lucky Orange to be a breeze, facilitating quick integration and efficient use.
  • Users find that heatmaps effectively clarify user behavior, enhancing insights for informed decision-making on website design.
  • Users find Lucky Orange's interface to be user-friendly, providing real-time insights and excellent customer support.
Cons
  • Users find recording issues frustrating, as navigating and viewing session recordings can be tedious and unclear.
  • Users find Lucky Orange a bit pricey, especially for small businesses, but see potential value in future use.
  • Users express frustration over the limited session access in lower-priced subscriptions, hindering their website's monitoring capabilities.
  • Users are frustrated by the limited access to tools in lower-priced subscriptions, impacting their data collection.
  • Users often experience slow loading issues with Lucky Orange, affecting the usability and reliability of the app.

What Are Recent G2 Reviews of Lucky Orange?

What Are G2 Users Discussing About Lucky Orange?

GrowthBook

GrowthBook is the most popular open source experimentation and feature flagging platform. Created in 2021 , GrowthBook is a modern and highly customizable platform that works with your unique needs and data structures. Get all the power of a custom in-house platform without having to build it yourself. GrowthBook features high performance SDKs in most popular languages for feature flags, and is architected to not be in the critical rendering path. Our A/B testing platform uses your existing data warehouse, and can be completely customized to your data needs. We support most popular event tracking tools, as well as custom support for most data warehouses- we even support Mixpanel and Google Analytics. No black-box! Get complete transparency into your data, view queries, and even export to Jupyter notebooks.

Average Rating: 4.6/5.0

Total Reviews: 26

How Do G2 Users Rate GrowthBook?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)

Who Is the Company Behind GrowthBook?

  • Seller: GrowthBook
  • Year Founded: 2020
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 54% Small, 46% Medium

What Do G2 Reviewers Say About GrowthBook?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of data analysis with GrowthBook, appreciating its flexibility and simplicity in implementation.
  • Users find GrowthBook's A/B testing capabilities effective and appreciate the outstanding customer support provided.
  • Users value the comprehensive solutions of GrowthBook, appreciating easy implementation and flexible data connections.
  • Users praise the outstanding customer support of GrowthBook for quickly resolving issues and providing valuable guidance.
  • Users value the ease of use in implementing and managing tests with GrowthBook, enhancing their data analysis processes.
Cons
  • Users report a lack of preview options for server side experiments, resulting in difficulties managing tests effectively.
  • Users find the learning curve steep due to limited use cases and support during the onboarding process.
  • Users find the lack of preview for server-side experiments without activating tests to be a significant limitation.

What Are Recent G2 Reviews of GrowthBook?

Mouseflow

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value. How Mouseflow Helps You Optimize Faster: We’re here to toughen up your website – and your bottom line. • Automated UX Friction Detection Detect and fix conversion killers automatically with +7 friction events and our Friction Score—focus on changes that truly matter. • Affordable User Journey Mapping Analyze effortlessly how users move from, to, and between any page. Stop struggling to track user paths; we help you give them a shortcut to checkout. • Session Replays that Listen Watch user journeys unfold with session replays to see the truth behind clicks and turn data into powerful solutions. • Heatmaps Built for Scale Get 7 types of heatmaps, generated automatically for every page. This visibility is provided right out-of-the-box. • Conversion Funnels, Forms, & Analytics Pinpoint exact drop-off points using funnels and form analytics to increase conversions. • Real-Time Feedback Campaigns Understand visitor intent by asking the right questions at the right time. • Advanced Filtering, Segmentation, and Customization Advanced filtering and segmentation is available in every plan, supporting your experimentation roadmaps with the precision you need. Mouseflow is trusted by 210,000+ teams to analyze millions of visitor sessions, unlocking the fastest path to growth. We believe in making analytics approachable and fun, packed with “aha” moments. Are you ready to reveal the truth behind your user experience?

Average Rating: 4.6/5.0

Total Reviews: 689

How Do G2 Users Rate Mouseflow?

  • User Scoring: 7.7/10 (Category avg: 8.1/10)
  • Integrations: 7.3/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind Mouseflow?

  • Seller: Mouseflow
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Copenhagen, Denmark
  • Twitter: @mouseflow
    1,736 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 68% Small, 23% Medium

What Do G2 Reviewers Say About Mouseflow?

AI-generated summary from verified user reviews

Pros
  • Users find Mouseflow's ease of use invaluable for gaining quick insights and enhancing marketing strategies.
  • Users value the clear insights from heatmaps and session replays, enhancing engagement and improving marketing strategies.
  • Users love the insightful heatmaps that enhance understanding of user behavior, helping improve site engagement and conversions.
  • Users find the easy setup of Mouseflow enables efficient tracking and enhances data collection for optimizing their websites.
  • Users praise Mouseflow for its session replay feature, allowing comprehensive tracking of customer journeys and user behavior.
Cons
  • Users find the missing features in Mouseflow hinder its usability, especially with outdated plugins and limited options.
  • Users experience data inaccuracies with Mouseflow, as loading times are slow and interactions often misrepresent actual behavior.
  • Users report filtering issues in Mouseflow, making it challenging to locate relevant session recordings efficiently.
  • Users find a lack of information on behavior patterns, which complicates their understanding of customer journeys.
  • Users find Mouseflow to be expensive, particularly for small businesses with tight budgets and limited usage.

What Are Recent G2 Reviews of Mouseflow?

What Are G2 Users Discussing About Mouseflow?

Countly

Countly is a first-party digital analytics and customer engagement platform that gives organizations complete ownership of their data and product intelligence - across every device, channel, and deployment model. Built for teams that value privacy, autonomy, and long-term trust, Countly lets you capture, analyze, and act on behavioral data in real time, without the compromises of black-box SaaS tools and shared-clouds. With Countly, you control what’s tracked, where it’s stored, and how it’s used - whether on-premises or in your private cloud.

Average Rating: 4.1/5.0

Total Reviews: 20

How Do G2 Users Rate Countly?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Countly?

  • Seller: Countly
  • Company Website:
  • Year Founded: 2013
  • HQ Location: London, United Kingdom
  • Twitter: @gocountly
    6,748 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 55% Small, 45% Large

What Do G2 Reviewers Say About Countly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use for open source and self-hosted deployments of Countly.
Cons
  • Users find a notable lack of recommendations for additional features and product-wise communication from Countly.
  • Users find additional features lacking in Countly, along with a gap in product-wise communication.
  • Users find limited features in Countly, particularly lacking in product-wise communication tools.
  • Users find missing features in Countly, particularly in product-wise communication, hindering their overall experience.

What Are Recent G2 Reviews of Countly?

What Are G2 Users Discussing About Countly?

Conviva

Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss. The platform provides an objective, consumer-perspective view of experience and continuously prioritizes improvements based on business impact, helping teams deliver more predictable and outcome-driven digital experiences. Experience and engagement patterns reflect how customers and segments actually behave with digital products, where they come from, what they do post-click, and what their outcomes are. Experience-pattern intelligence is the ability to interpret every interaction as a behavioral sequence and tie those sequences directly to outcomes. Conviva® Digital Product Insights (DPI) delivers a new way to view and understand digital product performance through the lens of consumer experience. It surfaces experience and engagement patterns from every digital interaction—across AI agents, apps, and websites—and links them to business outcomes, automatically surfacing growth opportunities and alerting teams when issues arise. With Digital Product Insights, product, growth marketing, and engineering teams can see not just what happened, but why customers drop off or fail to reach expected milestones and outcomes. Conviva® Video Streaming Insights (VSI) delivers real-time performance analytics and AI-powered insights to help enterprise streaming platforms optimize viewer experience at any scale. It tracks every aspect of each stream—spanning programs, devices, and networks—to simplify audience and content analysis, measure and optimize performance, and detect issues with root cause across the entire delivery chain. With AI-powered anomaly detection, it continuously monitors tens of thousands of fine-grained viewer cohorts in real time, pinpointing issues such as buffering, startup delays, stream failures, and bitrate drops, and showing which viewers are affected, why, and how to resolve issues before they impact viewers’ quality of experience. All Conviva products are built on the Conviva Digital Intelligence Platform. The Conviva® Digital Intelligence Platform is a cloud-based analytics platform built for high-scale, real-time data processing and AI-powered insights. Processing data 10X more efficiently than other platforms, it powers all Conviva products with its advanced technologies. The platform simplifies and centralizes data and AI-assisted semantic management, supports flexible metric and flow creation without client-side compute, and computes stateful metrics to link end-user experience directly to outcomes. With AI-powered, high-dimensional analytics, it automatically creates fine-grained cohorts to reveal growth opportunities or detect anomalies that impact outcomes, with root-cause clarity.

Average Rating: 4.5/5.0

Total Reviews: 67

How Do G2 Users Rate Conviva?

  • User Scoring: 7.9/10 (Category avg: 8.1/10)
  • Integrations: 7.9/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.2/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Conviva?

  • Seller: Conviva
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Foster City, CA
  • Twitter: @conviva
    12,682 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Broadcast Media, Entertainment
  • Company Size: 51% Large, 43% Medium

What Do G2 Reviewers Say About Conviva?

AI-generated summary from verified user reviews

Pros
  • Users find Conviva incredibly easy to use, allowing for quick insights and data management without prior knowledge.
  • Users value the intuitive design and real-time performance tracking of Conviva, enhancing smooth operation and analysis.
  • Users value the real-time analytics of Conviva, enhancing their ability to monitor and optimize streaming performance effectively.
  • Users value the real-time insights from Conviva, enhancing streaming quality and audience engagement effectively.
  • Users value the customizable dashboards of Conviva, enhancing their ability to monitor and improve streaming quality effectively.
Cons
  • Users find the steep learning curve with Conviva challenging, especially when managing multiple indices and user enrollments.
  • Users find the learning curve steep with Conviva, as mastering its complex interface and features takes time.
  • Users find the interface of Conviva to be not intuitive, making it challenging for new users to navigate effectively.
  • Users experience dashboard issues, including clunky UI and difficulty managing shared dashboards and data comparisons.
  • Users note the lack of missing features like a homepage, customized settings, and easier data comparisons.

What Are Recent G2 Reviews of Conviva?

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

Average Rating: 4.5/5.0

Total Reviews: 949

How Do G2 Users Rate Planhat?

  • User Scoring: 8.3/10 (Category avg: 8.1/10)
  • Integrations: 8.5/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.3/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Planhat?

  • Seller: Planhat
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @planhat
    1,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    248 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Head of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 32% Small

What Do G2 Reviewers Say About Planhat?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Planhat exceptional, facilitating smooth integration and team adoption.
  • Users commend the exceptional customer support from Planhat, enhancing their experience and ensuring effective collaboration.
  • Users value the extensive customization options in Planhat, enhancing their experience and streamlining workflows effectively.
  • Users appreciate the automation efficiency of Planhat, enhancing their workflow and streamlining customer management seamlessly.
  • Users value the helpfulness of Planhat, noting its excellent support and comprehensive features for managing customer success.
Cons
  • Users find the learning curve steep, struggling to navigate features and setup pages during initial use of Planhat.
  • Users find the complexity of Planhat daunting, with a challenging learning curve that hinders initial usability.
  • Users note a steep learning curve with Planhat, though support accelerates the process and enhances understanding.
  • Users face integration issues with Planhat, causing challenges in data management and trustworthiness among teams.
  • Users find the formula fields restrictive, desiring greater flexibility and automation for easier customization and efficiency.

What Are Recent G2 Reviews of Planhat?

What Are G2 Users Discussing About Planhat?

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text. - Building conversion funnels and finding out where most of their users are leaving the website/app (and seeing what they did before they left). - Creating heatmaps of visitors’ clicks, scrolls, and moves, to highlight popular elements. Smartlook cuts out all the guesswork and gathers brands’ app data together on one central dashboard, which enables sharing and collaborating with colleagues. This means clear, data-driven decision-making for product managers, marketers, UX designers, and developers to constantly improve each website and app by reducing churn rates, boosting conversions, identifying and fixing bugs, and improving UX.

Average Rating: 4.6/5.0

Total Reviews: 837

How Do G2 Users Rate Smartlook?

  • User Scoring: 7.6/10 (Category avg: 8.1/10)
  • Integrations: 8.9/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 8.1/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Smartlook?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 85% Small, 12% Medium

What Do G2 Reviewers Say About Smartlook?

AI-generated summary from verified user reviews

Pros
  • Users find Smartlook to have a clean and intuitive interface, making navigation and usage straightforward and efficient.
  • Users value the clean interface and custom dashboards of Smartlook, enhancing their analytics and user behavior tracking.
  • Users praise the powerful analytics tools of Smartlook, especially for visualizing user behavior and optimizing decisions.
  • Users appreciate the useful free plan of Smartlook, ideal for trials and enhancing small projects.
  • Users appreciate the clean and attractive interface of Smartlook, making navigation and analytics seamless and intuitive.
Cons
  • Users find the interface to be cluttered, which sometimes distracts from the overall convenience and usability.
  • Users find the complex features challenging, especially with limited tracking and heat map creation difficulties.
  • Users report dashboard issues like an overloaded interface and occasional visual glitches affecting usability.
  • Users are disappointed by the limited 1-month data retention and the challenges in creating heat maps compared to alternatives.
  • Users are frustrated by the delays in heat map creation and the limited tracking period for free accounts.

What Are Recent G2 Reviews of Smartlook?

What Are G2 Users Discussing About Smartlook?

Sprig

Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process: Design Agent: Builds rigorous studies from survey documents, research goals, briefs, and existing questionnaires. Field Agent: Delivers adaptive surveys that personalize questions and gather richer feedback across every channel. Synthesize Agent: Transforms responses into evidence-backed reports, themes, and recommendations. Leading companies including Microsoft, Figma, Notion, Ramp, DoorDash, Coinbase, Harvey, and Robinhood use Sprig to continuously learn from customers, understand markets, validate ideas, and improve products. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster, make better decisions, and turn research into a competitive advantage.

Average Rating: 4.3/5.0

Total Reviews: 197

How Do G2 Users Rate Sprig?

  • User Scoring: 7.5/10 (Category avg: 8.1/10)
  • Integrations: 7.7/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 6.9/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)

Who Is the Company Behind Sprig?

  • Seller: Sprig
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @Sprig
    2,085 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    261 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Product Designer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 61% Medium, 28% Large

What Do G2 Reviewers Say About Sprig?

AI-generated summary from verified user reviews

Pros
  • Users love the easy setup of Sprig, making it accessible for non-technical individuals and efficient for insights.
  • Users appreciate the easy integrations of Sprig, facilitating seamless data tracking and communication within their workflow.
  • Users value the real-time feedback management of Sprig, enhancing insights and accelerating study outcomes.
  • Users praise the responsive customer support of Sprig, making assistance readily available during technical challenges.
  • Users find Sprig's ease of use refreshing, appreciating its intuitive setup and seamless integration with tools like Slack.
Cons
  • Users face issues with survey navigation and logic, making it challenging to extract meaningful insights.
  • Users struggle with survey limitations, facing navigation issues, lack of informative responses, and potential high costs.
  • Users find the setup process time-consuming due to delayed support responses and complex billing management.
  • Users face dashboard issues with Sprig, including frequent resets and confusing data formats, making surveys challenging to manage.
  • Users face challenges with data inaccuracy in Sprig, as export formatting and billing clarity can be frustrating.

What Are Recent G2 Reviews of Sprig?

Insightech

Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution. Benefit from dedicated APAC region support, in-person training, workshops and webinars to ensure continued success as you advance your organisation's experience analytics capability.

Average Rating: 4.7/5.0

Total Reviews: 25

How Do G2 Users Rate Insightech?

  • User Scoring: 7.1/10 (Category avg: 8.1/10)
  • Integrations: 7.1/10 (Category avg: 8.2/10)
  • Multi-Product Analytics: 7.5/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Insightech?

  • Seller: Insightech
  • Year Founded: 2019
  • HQ Location: Sydney, NSW
  • Twitter: @insightech_com
    1,218 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 64% Medium, 23% Large

What Do G2 Reviewers Say About Insightech?

AI-generated summary from verified user reviews

Pros
  • Users value the robust analytics features of Insightech, enhancing understanding of user behavior and website performance.
  • Users praise the exceptional customer support of Insightech, emphasizing its invaluable assistance and guidance for their needs.
  • Users value the deep customer understanding provided by Insightech's insightful replays and comprehensive analytics features.
  • Users value the customizability of Insightech, finding it easy to adapt to various platforms and needs.
  • Users find Insightech's platform incredibly easy to use, streamlining the user research process and enhancing insights.
Cons
  • Users report dashboard issues due to shuttering in session recordings and inconsistent mouse movement tracking.
  • Users experience data inaccuracy with Insightech, noting issues with session recordings and mouse tracking fidelity.
  • Users experience data loss with Insightech due to poor recording quality and missed mouse tracking.
  • Users find difficult usability in Insightech, although guidance helps make setup manageable.
  • Users report inadequate tracking issues, with recordings often lacking smoothness and precise mouse movement capture.

What Are Recent G2 Reviews of Insightech?

What Are G2 Users Discussing About Insightech?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated March 17, 2026