We leverage this tool to understand how retail banking customers interact across our website, online banking platform, and mobile app. It plays a vital role for both product development and digital marketing teams. With it, we can monitor key interaction metrics, analyze customer journeys, and derive behavioral insights. Although multiple tools could provide similar data, the advantage of real-time access allows for swift decision-making. Additionally, recent enhancements and new functionalities in the tool enable us to conduct far more in-depth analyses. Review collected by and hosted on G2.com.

Based on our experience, we haven’t come across any aspects of Dataroid that we found unfavorable. We understand that every customer has unique needs and that user behavior evolves over time, so it’s important for the product to continuously adapt and improve. If we were to point out an area for improvement, it would be the duration for which data is visible on the dashboard. Although this time frame has been extended compared to previous years, there are still instances where it falls short of our needs. Review collected by and hosted on G2.com.

Dataroid has significantly improved user experience design by taking a data-driven approach. Being able to track the real-life performance of our UI/UX designs has proven to be extremely helpful for our product. Review collected by and hosted on G2.com.

At times, there may be minor performance issues, but the customer success team is always quick to respond and address them. Review collected by and hosted on G2.com.

One of our favorite features of Dataroid is its ease of use. We can say that we use Dataroid all the time. We can quickly access data and perform reporting and analysis easily and very simply. Additionally, the support team is truly great. The team's friendliness, helpfulness, and quick solutions make us feel that they are always by our side, and we do not experience problems with our work. Review collected by and hosted on G2.com.

So far, there hasn't been anything we didn't like about Dataroid. The product truly offers us ease of use and practicality. We can also obtain the necessary output/display for analyses and reports. Review collected by and hosted on G2.com.

Dataroid team continuously update their tool depending on constructive feedback from their customers and this has been vital in our operations. Review collected by and hosted on G2.com.

No problems whatsoever. We are satisfied with the team's assistance in all layers. Review collected by and hosted on G2.com.

Dataroid provides an intuitive user interface, making it simple to navigate between analytics tools and engagement features. I especially appreciate the action-based push notifications, which help re-engage users who have dropped off. Another feature I find valuable is the goal-setting option. This allows us to take a closer look at our campaigns and assess their effectiveness, as we can measure exactly which users have fulfilled our specific scenarios. Review collected by and hosted on G2.com.

There really aren't any downsides, in my experience. However, I would appreciate seeing more engagement tools available. Review collected by and hosted on G2.com.

Quick problem solving and ease of usage. I use Dataroid platform everyday and the platform develops according to our needs simultaneously. Whenever we have a problem, request, or an idea, the team always returns as quickly and effectively as possible. Review collected by and hosted on G2.com.

The tool sometimes can be slow with large data volumes. Also the export options and filtering are limited and could be more advanced. But the team recognizes these needs and tries to develop Dataroid. Review collected by and hosted on G2.com.

I really appreciate Dataroid's ability to unify customer data across channels and turn it into actionable insights. It helps us make data-driven product decisions faster and more confidently. Review collected by and hosted on G2.com.

Sometimes events don't stream in real-time as expected, especially during testing. This delay makes it harder to validate implementations quickly and slows down our QA process. Review collected by and hosted on G2.com.

I do like how integrated Dataroid is and their simultaneous data providing. As a user that uses Dataroid every day, I see their improvements according to our needs and quick support whenever we need help. Dataroid helps us to understand and interpret our customer journey to come up with better solutions for them. Review collected by and hosted on G2.com.

Downsides might be the need of more integrated system on both ends to maintain continuous analyses however, I see that Dataroid tries their best to help us with that. Review collected by and hosted on G2.com.

Since we started working with Dataroid, we've been able to analyze user behavior in our mobile app much more deeply. With digital footprint tracking and real-time data analytics, we’ve significantly improved both our user experience and marketing strategies.

One of the biggest advantages is the ability to take immediate action based on live data, enabling us to create tailored in-app and push notification campaigns based on various scenarios. Additionally, being able to measure campaign response rates in detail has helped us make more data-driven strategic decisions. Review collected by and hosted on G2.com.

I wish I could customize the executive summary reports. Review collected by and hosted on G2.com.

They provides the necessary features for many of our needs, it is also a platform that continues to improve itself, and customer support is very helpful and guides us with their knowledge. Review collected by and hosted on G2.com.

During the initial integration process, there were a few errors on our part and we transmitted incorrect data, but the dataroid team identified them and helped us fix them; it was not their fault. Review collected by and hosted on G2.com.