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Countly Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use for open source and self-hosted deployments of Countly. (1 mentions)
Users find a notable lack of recommendations for additional features and product-wise communication from Countly. (1 mentions)
Users find additional features lacking in Countly, along with a gap in product-wise communication. (1 mentions)
Users find limited features in Countly, particularly lacking in product-wise communication tools. (1 mentions)
Users find missing features in Countly, particularly in product-wise communication, hindering their overall experience. (1 mentions)

Top Pros or Advantages of Countly

Top Cons or Disadvantages of Countly

SK
santosh kumar k.
senior software engineer
Mid-Market (51-1000 emp.)
"Bases individual or organisation usage and requirements"
4/5
What do you like best about Countly?

open source and self hosted deployment easy Review collected by and hosted on G2.com.

What do you dislike about Countly?

aditional features missing , product wise communication missing Review collected by and hosted on G2.com.

Mert K.
MK
Mert K.
Digital Analytics Specialist
Enterprise (> 1000 emp.)
"County review"
4/5
What do you like best about Countly?

Countly is a great tool to see your events and customer behaviors on the mobile application and I really like its user interface. It is really easy to understand and to make assumptions. Review collected by and hosted on G2.com.

What do you dislike about Countly?

It is a great tool but doesn't have an autocapture feature for the events. You need to create event names manually with hardcoding. You need to talk with your IT and create codes for that. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Countly Review"
5/5
What do you like best about Countly?

Countly was a very intuitive and easy-to-use analytics tool. Review collected by and hosted on G2.com.

What do you dislike about Countly?

The tool wasn't as customizable as other BI tools, but it's much simpler to use. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Slow and All Over the Place"
2/5
What do you like best about Countly?

All the information was in one place and it was all collected fairly correctly Review collected by and hosted on G2.com.

What do you dislike about Countly?

There were too many graphics components that slowed everything down and the intervals of the data did not make sense Review collected by and hosted on G2.com.

Simon S.
SS
Simon S.
Senior Software Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Countly"
4.5/5
What do you like best about Countly?

Countly is recognized for its enterprise mobile analytics and marketing platform. It definitely does best in mobile data analysis, and directly work with customer to increase engagement. It key function in “user retention” helps understand custom activity in any feature of your application and send that information to the server. It enhances customer satisfaction through its intuitive and well-design app features. Unique features such as tracking and analysis of in-app activity can improve in-app usability and user experience, thus aggregating retention and increasing in-app revenue. Review collected by and hosted on G2.com.

What do you dislike about Countly?

To begin with, Google API is not its beast feature. Requires a better configuration view page and customization features are not clear as well as limited control on some demographics. Review collected by and hosted on G2.com.

SS
Shashank S.
Senior Application Developer
Retail
Enterprise (> 1000 emp.)
"Being open source makes it useful, bad UI as expected"
4.5/5
What do you like best about Countly?

Must give koodos for making open source. Easily executed arrangement, whether you're intending to incorporate it into a site or a portable application. Best component must be its brilliant "division" that really permits you to penetrate more profound into your information with no SQL-like inquiries. The free "group version" can act naturally facilitated on Ubuntu. Review collected by and hosted on G2.com.

What do you dislike about Countly?

We would truly like the capacity to change the shades of UI so that lawfully daze outwardly disabled clients can read the data all the more effectively, this is somewhat of a major ordeal to us when different administrations let us tweak the dashboards however we see fit. Review collected by and hosted on G2.com.

Nagarjuna Y.
NY
Nagarjuna Y.
Software Development Engineer
Online Media
Small-Business (50 or fewer emp.)
"Awesome Analytic's software with a bad user interface !!"
4.5/5
What do you like best about Countly?

1. obviously its open-source !!

2. Built on Node.js they are providing support on par with enterprise softwares plus they have a SDK for almost every platform that present day tech company uses.

3.I am following Countly right from their 3rd release on github there are many improvements actually their team are actively taking feedback and suggestion from the community to build the software.

4. They have free tier for their hosted version so developers and students who wants to contribute/use can easily get up and running. Review collected by and hosted on G2.com.

What do you dislike about Countly?

Seriously Web Interface is not good but taking to consideration the work that countly do its seriously a killer software .. Review collected by and hosted on G2.com.

shadow l.
SL
shadow l.
CTO
Computer Games
Small-Business (50 or fewer emp.)
"It‘s an opensource & self-hosted analytics platform."
4.5/5
What do you like best about Countly?

Open-source and Self-hosted. Because source code is open, we can develop our plugins directly. And we know how Countly works. It's very beneficial to our debugging on games. Self-hosted is another advantageous point. We can deploy the service at local state. Review collected by and hosted on G2.com.

What do you dislike about Countly?

Google API in Countly. Not all parts of the world can access it. The view of the configurations page needs more flexibility. Review collected by and hosted on G2.com.

Ajit P.
AP
Ajit P.
Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"Innovative mobile analytics"
4.5/5
What do you like best about Countly?

Countly is an enterprise mobile analytics and marketing platform. It provides tons of features: push notifications, realtime dashboard, session frequency tracking, custom event tracking, track by geography (city & country), user tracking, device & model tracking and so on. Best feature has to be its smart "segmentation" that truly allows you to drill deeper into your data without any SQL-like queries. Must give koodos for embracing open source. The free "community edition" can be self-hosted on Ubuntu. Review collected by and hosted on G2.com.

What do you dislike about Countly?

Documentation for Android is poor. You get the feel that the app is learning more towards iOS than Android. Also, need more fine-grained control over reporting. Review collected by and hosted on G2.com.

Vincenzo C.
VC
Vincenzo C.
CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and efficient, but not right for us."
3.5/5
What do you like best about Countly?

We appreciated the minimal size of the library and its open source nature. Keeping the APK small it's important and in our experience no one does better than Countly. Review collected by and hosted on G2.com.

What do you dislike about Countly?

We missed some important metrics like cohort and the possibility to study the events. We tried to install Countly on a private server but due to performance problem we were finally forced to stop it. Also, the premium options were too expensive for us (over 2 MAU) Review collected by and hosted on G2.com.