ConvertCart Reviews & Product Details

ConvertCart Overview

What is ConvertCart?

ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, including Everlast, USA Hockey, American Heart Association use ConvertCart to boost traffic-to-sales conversion rate—without having to break the bank. Why business owners and marketers love us: Custom-made for you: Unlike regular SaaS, we don’t deliver a one-size-for-all product. We talk to you and customize our software to suit “your” needs. Say goodbye to software handouts! Driving real outcomes: We actively consult businesses and ensure that they see “real” results: higher conversion rates, improved customer retention, and lower cost of acquisition. Keeping it simple: We combine 16 tools that address the entire shopper journey—into a single ecosystem. You no longer have to handle multiple apps and dashboards to run the show. Top capabilities: Product recommendations, Reviews, Intelligent search, Personalized emails, Social proof, AB/Testing, deep analytics, and more. Integrates with platforms you’re on: ConvertCart smoothly integrates with every major eCommerce platform and ESP, including Shopify, Shopify Plus, BigCommerce, Magento, and more.

ConvertCart Details
Languages Supported
English
Product Description

ConvertCart makes growing an online business easy by tailoring the tech and talent combination they need to reach their potential.


Seller Details
Seller
ConvertCart
Company Website
HQ Location
Bengaluru, Karnataka
LinkedIn® Page
www.linkedin.com
138 employees on LinkedIn®

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ConvertCart Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

We've seen the best performance with our email campaigns now being run by ConvertCart. The recaptured abandoned carts and abandoned sessions have improved revenues tremendously. All the different ideas for A/B tests of site tweaks have been good as well. We have promoted two to the full site so far, and Avinash has more to test each month. They've essentially taken all the things I would love to do, but don't have the staff or time for and are taking care of all the heavy lifting for me. I've got access to a dashboard to review performance at all times which keeps me in the loop between update calls. Overall, I highly recommend. Review collected by and hosted on G2.com.

What do you dislike?

If anything, I wish all experiments would be a success, but it is interesting to see how consumers react to each one. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The big solve is simply for time. We're a small team and do not have the manpower to run a program like this on our own. I like the constant stream of ideas for experiments to test and the methodical way ConvertCart handles each one. Review collected by and hosted on G2.com.

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Account Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Great tool and team for those companies, who don’t have in-house CRO manager or expertise. I’m working for start up Jammy Instruments playjammy.com as a Head of Digital Marketing and for me it’s critical to have such partner I can trust and rely on. Set up and onboarding was very smooth and fast. Account manager is very experienced and supportive, always walks me through future tests and results of those, that are live on the website. We are working for 2 months, and Convert Cart helped us to significantly improve opt ins and grow the audience of leads. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, absolutely satisfied with the service Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- opt ins pop ups improvement, growth of the audience of subscribers

- optimization of product pages with social proof, guarantees etc

- improving conversion rates

The main benefit - fast implementation, clear results, growth of audience and improvement of CR Review collected by and hosted on G2.com.

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Digital Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The issue I always ran into when trying to AB test was managing it and making sense of the results. Using Convert Cart, they came up with the test, ran them, reported on the results, and then implemented them. Saved a ton of time and it has easily paid off in additional sales. Review collected by and hosted on G2.com.

What do you dislike?

Because you are using a 3rd party, there is sometimes issues with website coding or other promotions you are running. You need to make sure to let them know if you are doing anything special or changing the website. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our goal with Convert Cart was to increase conversion rates. We have used them for two of our websites now and both have seen tremendous growth in not only conversion rates, but sales, which makes the owner of the company very happy. Review collected by and hosted on G2.com.

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Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The team at ConvertCart is incredibly professional and genuinely dedicated to the success of their clients week after week. Over the past 18 months, ProjectNursery.com has been able to greatly enhance our user experience, increase conversion rates both on desktop and mobile, strategically A/B test segmented audiences and more thanks to the help of ConvertCart. Review collected by and hosted on G2.com.

What do you dislike?

With new tests taking place, every now than then it may not play nice with an existing app. Easy enough however to switch off a campaign and allow the team at Convert Cart to make adjustments. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Their approach is entirely data-driven and success is solely measured by statistics. Business owners can rely on ConvertCart to not only come up with new ideas but implement each and everyone from start to finish. Review collected by and hosted on G2.com.

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Creative Design Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

When they see a problem, they know exactly how to fix it. We are so used to having to bring all the solutions ourselves so it is very refreshing to have a company that knows so much about what they do that they can offer multiple solutions that work. Not to mention they have great point of contacts. Our project manager Jomol has been so helpful and kind and is a joy to talk to which makes meetings less of a drag and creates an environment of solutions and freedom. Review collected by and hosted on G2.com.

What do you dislike?

We have not come across anything that we really dislike. The time zone can be challenging but they have made it so smooth that it's hardly noticeable. Very hard working and 9/10 times they are available! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving what our customer base really likes. Often times we have to segment our users because we have a wider range of people that like different things, but it helps us maximize our revenue and optimize what we already have. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I enlisted the help of ConvertCart over 3 years ago after receiving an email from them. I had an SEO company but had no familiarity with a company whose sole purpose was to convert lookers into buyers. They have done a tremendous job of increasing our sales. They have so many great ideas and have implemented many of them on my site which has resulted in many sales that I wouldn't have had otherwise. I meet with my account manager once a week without fail and she walks me through the current campaigns as well as those that are in the pipeline. She explains everything very well and she listens to my concerns and ideas. My results from my partnership with ConvertCart over these past three+ years have been outstanding. They are true professionals. Review collected by and hosted on G2.com.

What do you dislike?

I don't have any complaints about ConvertCart. There is nothing that I dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

ConvertCart is converting many visitors into buyers. My bottom line is much healthier than it would be without their input. Their ideas are very much in tune with other agencies that charge three or four times as much. I am benefiting from their experience and knowledge every day. Review collected by and hosted on G2.com.

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Website Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

My contact managers were always smart and had great ideas to help conversion Review collected by and hosted on G2.com.

What do you dislike?

I wish we could ge through testing fadter Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Work closely with your manager Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cart and funnel recovery Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Very professional team that is cognizant about timely deliverables. They have done a great job adding new features to the site and are very responsive to tweaks and customization. Always going the extra mile to make sure the features fit my needs. Review collected by and hosted on G2.com.

What do you dislike?

If I have to put something it would be that they need to improve their email designs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They are helping us increase our conversion rate Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

ConvertCart is always happy to come up with custom solutions to key areas on your website. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes their process tends to focus a bit too much on quantitative data as opposed to the overall feel and experience a customer might have on one's site. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Conversion % and overall revenue gains through custom site campaigns. We have certainly gained both through advanced product recommendations and targeted segments that drive conversion. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Being able to AB Test Campaigns in the E-commerce is a must. Convert Cart lets you do that with high level analytics and detailed analysis on performance. Review collected by and hosted on G2.com.

What do you dislike?

No downsides, but it is unfortunate that the campaigns can take a while to clear the confidence benchmarks. A month for just one campaign can make progress feel slow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

none Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

AB Testing is being done to ensure we're showing our customers the best messaging. Review collected by and hosted on G2.com.

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Digital Marketing Manager at Cardo Systems, Ltd
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

ConvertCart has proven themself as a valuable and trustworthy partner that constantly thinks out of the box and provides creative solutions that drive conversions. I was very impressed with the quality of their work, the technology they use, and the overall service. The ROI is definitely there. Review collected by and hosted on G2.com.

What do you dislike?

I'm happy with the team and their work so far Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A/B tests for the website to increase ROI Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

can-do, flexible and positive attitude, responsiveness. Review collected by and hosted on G2.com.

What do you dislike?

There were sometimes misunderstandings regarding our design requests Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Conversion issues.

Benefits: increase in the number of visitors subscribing to our Newsletter. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

ConvertCart has been bringing in valuable insights into improving our website. The A/B test approach is great for us to bring our marketing presumptions into customers' judgement, in a measurable way. Their team is dedicated to bringing about results, conversion-wise, design-wise, to our website. We are happy with a lot of improvements. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike?

Time zone difference but they are flexible to accommodate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

--- Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The team we work with is great at identifying places where we could improve on our website and getting the tests implemented quickly and efficiently.

Ayushi has been very helpful and flexible to our needs. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing so far that we dislike. We've enjoyed working with ConvertCart Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our conversion rate was far below industry standard and with CC, we've been able to get it to industry-standard within 6 months. They also help identify places that could improve the customer experience. Review collected by and hosted on G2.com.

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Director Of Ecommerce
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

service and work team signed for all review campaigns weekly. Review collected by and hosted on G2.com.

What do you dislike?

their design team can be better but overall it's perfect. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

dealing with new ideas for campaigns , improving traffic and sales conversion. much benefits having instant campaigns on product pages etc. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love that ConvertCart works hand in hand with us on shared objectives each month and can show the results of each project clearly. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to be honest. We've had a great experience. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shopping cart abandonment and improving customer confidence. We've been able to grow our customer base even during the pandemic. Review collected by and hosted on G2.com.

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