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Top Free Live Chat Software - Page 6

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
View all Live Chat Software
View all Live Chat Software
Pylon
(60)4.9 out of 5
Save to My Lists
Entry Level Price:$59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We help hundreds of fast growing companies like Deel, Hightouch, and Merge to scale their customer operations. Pylon helps co

    Users
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pylon features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    9.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Harry A.
    HA
    Pylon is such a pleasure to use that customer support feels like a game I enjoy playing. Every issue is in one place, neatly organized, and can be... Read review
    Simon K.
    SK
    Pylon gets better every day and is one of our team's favorite support tools Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pylon
    Company Website
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We help hundreds of fast growing companies like Deel, Hightouch, and Merge to scale their customer operations. Pylon helps co

Users
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Pylon features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
9.0
Co-Browsing
Average: 8.1
Harry A.
HA
Pylon is such a pleasure to use that customer support feels like a game I enjoy playing. Every issue is in one place, neatly organized, and can be... Read review
Simon K.
SK
Pylon gets better every day and is one of our team's favorite support tools Read review
Seller Details
Seller
Pylon
Company Website
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
CINNOX
(34)4.3 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. We help businesses compete and win by humanising customer and team experiences through one single pl

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CINNOX features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.6
    Customization
    Average: 8.5
    8.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Viraji G.
    VG
    The great thing about CINNOX (maaiiconnect) is the great user interface; it's incredibly easy to understand and utilize. The quality of the video... Read review
    Verified User in Education Management
    AE
    I like all the features and tools especially the video calls direct from the enquiry option. This helps a lot for my staff to manage those... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    M800
    Year Founded
    2007
    HQ Location
    Hong Kong
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. We help businesses compete and win by humanising customer and team experiences through one single pl

Users
No information available
Industries
  • Financial Services
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
CINNOX features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.6
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
Viraji G.
VG
The great thing about CINNOX (maaiiconnect) is the great user interface; it's incredibly easy to understand and utilize. The quality of the video... Read review
Verified User in Education Management
AE
I like all the features and tools especially the video calls direct from the enquiry option. This helps a lot for my staff to manage those... Read review
Seller Details
Seller
M800
Year Founded
2007
HQ Location
Hong Kong
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®

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ChatSupport
(28)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ChatSupport features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    9.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susheela D.
    SD
    This tool enables to directly connect with customer support through text messages ,audio clippings,video clipings and photos.It seems to be more... Read review
    Apeksha J.
    AJ
    ChatSupport is the best web-based AI tool that can cater to more patients in our hospital. In a multi-facility hospital, people get various... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AnywhereWorks
    Year Founded
    1994
    HQ Location
    Portland, US
    LinkedIn® Page
    www.linkedin.com
    1,985 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 36% Mid-Market
ChatSupport features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
9.0
Co-Browsing
Average: 8.1
Susheela D.
SD
This tool enables to directly connect with customer support through text messages ,audio clippings,video clipings and photos.It seems to be more... Read review
Apeksha J.
AJ
ChatSupport is the best web-based AI tool that can cater to more patients in our hospital. In a multi-facility hospital, people get various... Read review
Seller Details
Seller
AnywhereWorks
Year Founded
1994
HQ Location
Portland, US
LinkedIn® Page
www.linkedin.com
1,985 employees on LinkedIn®
Salesmsg
(358)4.7 out of 5
Optimized for quick response
11th Easiest To Use in Live Chat software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Lead Development
    Average: 8.5
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • BG
    I can't express enough how delighted I am with this online texting provider! From my first interaction with the service, I've been absolutely... Read review
    Dan G.
    DG
    The Free tier provides real value and you don't feel like you have a half-baked product that it meant to only serve to push people to premium... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Lead Development
Average: 8.5
0.0
No information available
0.0
No information available
BG
I can't express enough how delighted I am with this online texting provider! From my first interaction with the service, I've been absolutely... Read review
Dan G.
DG
The Free tier provides real value and you don't feel like you have a half-baked product that it meant to only serve to push people to premium... Read review
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
145 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Comm100 Live Chat
(28)4.2 out of 5
Save to My Lists
Entry Level Price:$31.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Comm100 is an omnichannel customer engagement platform designed to streamline the way businesses interact with their clients. With AI-powered solutions encompassing Live Chat, Email, Ticketing & M

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Comm100 Live Chat features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Lead Development
    Average: 8.5
    8.1
    Customization
    Average: 8.5
    7.5
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Internet
    AI
    The partnership that we have established between Comm100 and UK2 Group, was very beneficial and cost effective for facilitating our LiveChat... Read review
    Athul S.
    AS
    Customization is very good so as the themes. Gaves a professional touch to our web chatroom. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Comm100 Network Corporation
    Year Founded
    2009
    HQ Location
    Vancouver, Canada
    Twitter
    @Comm100
    4,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Comm100 is an omnichannel customer engagement platform designed to streamline the way businesses interact with their clients. With AI-powered solutions encompassing Live Chat, Email, Ticketing & M

Users
No information available
Industries
No information available
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
Comm100 Live Chat features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
7.7
Lead Development
Average: 8.5
8.1
Customization
Average: 8.5
7.5
Co-Browsing
Average: 8.1
Verified User in Internet
AI
The partnership that we have established between Comm100 and UK2 Group, was very beneficial and cost effective for facilitating our LiveChat... Read review
Athul S.
AS
Customization is very good so as the themes. Gaves a professional touch to our web chatroom. Read review
Seller Details
Seller
Comm100 Network Corporation
Year Founded
2009
HQ Location
Vancouver, Canada
Twitter
@Comm100
4,739 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
CallRail
(1,621)4.5 out of 5
Optimized for quick response
View top Consulting Services for CallRail
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CallRail is a call tracking and analytics platform that allows businesses to track and manage calls, form submissions, and text messages, and provides AI-powered features for lead qualification and conversation insights.
    • Users frequently mention the ease of setup, the intuitive user interface, the detailed filtering options for calls, the seamless integration with Google Ads and Google Business profiles, and the valuable insights provided by the platform's AI features.
    • Reviewers mentioned issues with the initial setup process, the lack of integration with certain CRM systems, the inability to record outbound calls, and the occasional difficulty in navigating the reporting dashboard.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CallRail features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    7.0
    Customization
    Average: 8.5
    6.3
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CallRail
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @CallRail
    6,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CallRail is a call tracking and analytics platform that allows businesses to track and manage calls, form submissions, and text messages, and provides AI-powered features for lead qualification and conversation insights.
  • Users frequently mention the ease of setup, the intuitive user interface, the detailed filtering options for calls, the seamless integration with Google Ads and Google Business profiles, and the valuable insights provided by the platform's AI features.
  • Reviewers mentioned issues with the initial setup process, the lack of integration with certain CRM systems, the inability to record outbound calls, and the occasional difficulty in navigating the reporting dashboard.
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
7.0
Customization
Average: 8.5
6.3
Co-Browsing
Average: 8.1
Seller Details
Seller
CallRail
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@CallRail
6,085 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
Agile CRM
(355)4.0 out of 5
Save to My Lists
Entry Level Price:$0 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB'

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Agile CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Lead Development
    Average: 8.5
    7.8
    Customization
    Average: 8.5
    8.6
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Commercial Real Estate
    AC
    Initially easy to use. I liked the free sign up and use it as a single user free accoount. I gave an assitant admin rights and gave myself a... Read review
    lisa f.
    LF
    I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Agile CRM
    Year Founded
    2013
    HQ Location
    Dallas, TX
    Twitter
    @agilecrm
    6,741 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    99 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB'

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 15% Mid-Market
Agile CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Lead Development
Average: 8.5
7.8
Customization
Average: 8.5
8.6
Co-Browsing
Average: 8.1
Verified User in Commercial Real Estate
AC
Initially easy to use. I liked the free sign up and use it as a single user free accoount. I gave an assitant admin rights and gave myself a... Read review
lisa f.
LF
I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal... Read review
Seller Details
Seller
Agile CRM
Year Founded
2013
HQ Location
Dallas, TX
Twitter
@agilecrm
6,741 Twitter followers
LinkedIn® Page
www.linkedin.com
99 employees on LinkedIn®
BoldDesk
(112)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BoldDesk by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel sup

    Users
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BoldDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • sunil p.
    SP
    They have a a proactive team. Very supportive and looks into issues promptly and solves them. Open for feedback and changes. Very easy to use and... Read review
    Verified User in Computer Software
    AC
    The product is very flaexible and will do most anything you need it to do with minimal external work. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Syncfusion®
    Company Website
    Year Founded
    2001
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Syncfusion
    11,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,380 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BoldDesk by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel sup

Users
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
BoldDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
sunil p.
SP
They have a a proactive team. Very supportive and looks into issues promptly and solves them. Open for feedback and changes. Very easy to use and... Read review
Verified User in Computer Software
AC
The product is very flaexible and will do most anything you need it to do with minimal external work. Read review
Seller Details
Seller
Syncfusion®
Company Website
Year Founded
2001
HQ Location
Morrisville, North Carolina
Twitter
@Syncfusion
11,960 Twitter followers
LinkedIn® Page
www.linkedin.com
2,380 employees on LinkedIn®
Talkative
(22)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $45.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sa

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkative features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    8.8
    Customization
    Average: 8.5
    8.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • CW
    The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have... Read review
    Verified User in Hospital & Health Care
    CH
    Besides the fact that the product is continuously in development and it has a lot of useful features, the support that you get is really great,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkative
    HQ Location
    Newport, Wales
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sa

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 32% Small-Business
Talkative features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.8
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
CW
The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have... Read review
Verified User in Hospital & Health Care
CH
Besides the fact that the product is continuously in development and it has a lot of useful features, the support that you get is really great,... Read review
Seller Details
Seller
Talkative
HQ Location
Newport, Wales
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Desku.io
(31)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Desku.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Lead Development
    Average: 8.5
    9.8
    Customization
    Average: 8.5
    9.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jairo R.
    JR
    The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
    Verified User in Computer Software
    EC
    The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Desku.io
    Year Founded
    2022
    HQ Location
    Dover, US
    Twitter
    @DeskuHQ
    54 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Desku is an AI-powered customer service automation platform designed to enhance support operations for businesses, particularly in the SaaS and e-commerce sectors. It offers a comprehensive suite o

Users
No information available
Industries
  • Computer Software
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
Desku.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.0
Lead Development
Average: 8.5
9.8
Customization
Average: 8.5
9.3
Co-Browsing
Average: 8.1
Jairo R.
JR
The value proposition is the number of enterprise features provided at SMB price point. The user experience is excellent and provides all you need... Read review
Verified User in Computer Software
EC
The simplest customer support tool we have ever used. We migrated from the intercom a few weeks ago and it works perfectly at a fraction of the... Read review
Seller Details
Seller
Desku.io
Year Founded
2022
HQ Location
Dover, US
Twitter
@DeskuHQ
54 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Stonly
(132)4.8 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Stonly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Lead Development
    Average: 8.5
    8.7
    Customization
    Average: 8.5
    6.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sarah V.
    SV
    I love how Stonly is very easy to use. It's straightforward and easy to work with to complete my projects. There are a LOT of benefits using... Read review
    Miguel L.
    ML
    We have developed a FAQ's page for one of our clients and they loved it Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Stonly
    Year Founded
    2018
    HQ Location
    Paris, FR
    Twitter
    @stonly
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, chec

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
Stonly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
6.7
Lead Development
Average: 8.5
8.7
Customization
Average: 8.5
6.7
Co-Browsing
Average: 8.1
Sarah V.
SV
I love how Stonly is very easy to use. It's straightforward and easy to work with to complete my projects. There are a LOT of benefits using... Read review
Miguel L.
ML
We have developed a FAQ's page for one of our clients and they loved it Read review
Seller Details
Seller
Stonly
Year Founded
2018
HQ Location
Paris, FR
Twitter
@stonly
3 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
ZoomInfo Marketing
(164)4.4 out of 5
View top Consulting Services for ZoomInfo Marketing
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Marketing is a sophisticated demand generation solution designed specifically for marketing teams focused on account-based marketing (ABM) and lead conversion. This platform is part of the br

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ZoomInfo Marketing is a tool that provides advanced features such as B2B Database for firmographic, technographic, and contact details, Advanced Targeting & Segmentation, and Intent Data Insights, enabling users to run marketing campaigns effectively.
    • Users frequently mention the depth and accuracy of the data, the automation tools, and the excellent customer support, stating that these features make it easy to identify the right audience, personalize outreach, and run campaigns that drive pipeline.
    • Reviewers mentioned that the platform can feel overwhelming at first due to the amount of data and functionality it offers, and that the data can sometimes be outdated or missing for niche roles, also, the pricing is considered high and opaque by some users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ZoomInfo Marketing features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    8.5
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,543 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Marketing is a sophisticated demand generation solution designed specifically for marketing teams focused on account-based marketing (ABM) and lead conversion. This platform is part of the br

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ZoomInfo Marketing is a tool that provides advanced features such as B2B Database for firmographic, technographic, and contact details, Advanced Targeting & Segmentation, and Intent Data Insights, enabling users to run marketing campaigns effectively.
  • Users frequently mention the depth and accuracy of the data, the automation tools, and the excellent customer support, stating that these features make it easy to identify the right audience, personalize outreach, and run campaigns that drive pipeline.
  • Reviewers mentioned that the platform can feel overwhelming at first due to the amount of data and functionality it offers, and that the data can sometimes be outdated or missing for niche roles, also, the pricing is considered high and opaque by some users.
ZoomInfo Marketing features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
8.5
Co-Browsing
Average: 8.1
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,543 Twitter followers
LinkedIn® Page
www.linkedin.com
4,387 employees on LinkedIn®
Arena.im
(22)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Arena.im features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Lead Development
    Average: 8.5
    9.4
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Peter G.
    PG
    Arena is a great tool that can help you engage and interact with your visitors and viewers. You can also do live blog and live chat. It's a great... Read review
    OS
    Arena.im's simple and easy interface makes it a dream to use. But don't let the simplicity fool you. Under the "hood" lie plenty of customization... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arena.im
    Year Founded
    2018
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage t

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 27% Mid-Market
Arena.im features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.9
Lead Development
Average: 8.5
9.4
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
Peter G.
PG
Arena is a great tool that can help you engage and interact with your visitors and viewers. You can also do live blog and live chat. It's a great... Read review
OS
Arena.im's simple and easy interface makes it a dream to use. But don't let the simplicity fool you. Under the "hood" lie plenty of customization... Read review
Seller Details
Seller
Arena.im
Year Founded
2018
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
eDesk
(60)4.5 out of 5
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eD

    Users
    • Director
    Industries
    • Retail
    • Automotive
    Market Segment
    • 73% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eDesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Lead Development
    Average: 8.5
    7.6
    Customization
    Average: 8.5
    7.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JM
    Like many other helpdesk software providers, they had suitable integrations. Read review
    Abderrahmane H.
    AH
    eDesk truly shines with its comprehensive platform integrations - it connects seamlessly with all the channels we need without any hassle. The... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    xSellco Software
    Company Website
    HQ Location
    Dublin, Dublin
    Twitter
    @XSellco
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eD

Users
  • Director
Industries
  • Retail
  • Automotive
Market Segment
  • 73% Small-Business
  • 17% Mid-Market
eDesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
6.7
Lead Development
Average: 8.5
7.6
Customization
Average: 8.5
7.4
Co-Browsing
Average: 8.1
JM
Like many other helpdesk software providers, they had suitable integrations. Read review
Abderrahmane H.
AH
eDesk truly shines with its comprehensive platform integrations - it connects seamlessly with all the channels we need without any hassle. The... Read review
Seller Details
Seller
xSellco Software
Company Website
HQ Location
Dublin, Dublin
Twitter
@XSellco
248 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Vision Helpdesk
(95)4.6 out of 5
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vision Helpdesk is 14 years young and serves 20000+ customers, It offers the best customer service tools - solutions for every size business. 1) Help Desk Software (Multi-Channel Help Desk) 2) Satell

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vision Helpdesk features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DB
    Easy installation, sice it is running on a web server. The system's simplicity to be used by an inexperienced end-user or staff member makes it an... Read review
    RT
    We were looking for a tool that is easy to use, can streamline our client communication, light on the pocket as well as customizable to an extent.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vision Helpdesk
    Year Founded
    2005
    HQ Location
    Nasik
    Twitter
    @visionhelpdesk
    1,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vision Helpdesk is 14 years young and serves 20000+ customers, It offers the best customer service tools - solutions for every size business. 1) Help Desk Software (Multi-Channel Help Desk) 2) Satell

Users
No information available
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
Vision Helpdesk features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.1
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
DB
Easy installation, sice it is running on a web server. The system's simplicity to be used by an inexperienced end-user or staff member makes it an... Read review
RT
We were looking for a tool that is easy to use, can streamline our client communication, light on the pocket as well as customizable to an extent.... Read review
Seller Details
Seller
Vision Helpdesk
Year Founded
2005
HQ Location
Nasik
Twitter
@visionhelpdesk
1,357 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®