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Top Free Live Chat Software - Page 2

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    8.2
    Customization
    Average: 8.5
    8.5
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Computer Software
    AC
    Very easy to implement with minimal configuration Read review
    Verified User in Transportation/Trucking/Railroad
    IT
    Simplicity of integration and use even in the free version Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,071 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

is Germany’s leading AI-powered platform for customer service automation and messaging across all channels. The solution combines a central Message Center with advanced AI capabilities, enabling compa

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Lime Connect (formerly Userlike) features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.5
Co-Browsing
Average: 8.1
Verified User in Computer Software
AC
Very easy to implement with minimal configuration Read review
Verified User in Transportation/Trucking/Railroad
IT
Simplicity of integration and use even in the free version Read review
Seller Details
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,071 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(488)4.4 out of 5
View top Consulting Services for FreshChat
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreshChat features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.2
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Financial Services
    AF
    Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
    Priyanka P.
    PP
    It's easy to use and is bug free. Customer support is great Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,065 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channel

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
FreshChat features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.2
Co-Browsing
Average: 8.1
Verified User in Financial Services
AF
Its easy in use and it's clear for the agents when a customer reaches out. We are able to create specific chat bots that helps to guide our... Read review
Priyanka P.
PP
It's easy to use and is bug free. Customer support is great Read review
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,065 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH

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(1,488)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Case Advocate
    • Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
    • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
    • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.4
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,339 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,430 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Case Advocate
  • Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a comprehensive contact center solution that provides customers with a range of features including call monitoring, detailed metrics, and workforce management.
  • Reviewers appreciate the platform's customizability, its ability to fit any business need, and the real-time QA tools that make performance oversight seamless.
  • Users mentioned that the platform can feel clunky at times, with some finding it difficult to make rapid changes, and others noting that the initial setup and configuration can be complex for new users.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.4
Co-Browsing
Average: 8.1
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,339 Twitter followers
LinkedIn® Page
www.linkedin.com
8,430 employees on LinkedIn®
(538)4.6 out of 5
Optimized for quick response
View top Consulting Services for Gorgias
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

    Users
    • Customer Service Representative
    • Customer Service Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gorgias is a customer service platform that streamlines workflow by centralizing support across email, live chat, social media, and SMS into one dashboard.
    • Reviewers frequently mention the platform's ease of use, its ability to automate repetitive tasks, and its seamless integration with eCommerce platforms like Shopify, Magento, and BigCommerce.
    • Reviewers mentioned issues with the platform's reporting features, occasional slow loading times when managing high volumes of tickets, and limitations in the flexibility and customizability of some automation features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gorgias features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.6
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gorgias
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @gorgiasio
    3,740 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    526 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire customer journey. Gorgias's AI Agent acts as a super-agent on the bran

Users
  • Customer Service Representative
  • Customer Service Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gorgias is a customer service platform that streamlines workflow by centralizing support across email, live chat, social media, and SMS into one dashboard.
  • Reviewers frequently mention the platform's ease of use, its ability to automate repetitive tasks, and its seamless integration with eCommerce platforms like Shopify, Magento, and BigCommerce.
  • Reviewers mentioned issues with the platform's reporting features, occasional slow loading times when managing high volumes of tickets, and limitations in the flexibility and customizability of some automation features.
Gorgias features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.7
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.6
Co-Browsing
Average: 8.1
Seller Details
Seller
Gorgias
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@gorgiasio
3,740 Twitter followers
LinkedIn® Page
www.linkedin.com
526 employees on LinkedIn®
(818)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GetResponse is a platform that offers email marketing, automation, landing pages, and webinars all in one place.
    • Users like the user-friendly interface, the variety of tools for digital marketing, the quality of customer support, and the platform's ability to simplify complex tasks through step-by-step training and videos.
    • Users mentioned that the pricing can feel high as the contact list grows, the interface can feel cluttered at times, some features take a while to learn, and the setup process can be a bit difficult for beginners.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetResponse features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.2
    Lead Development
    Average: 8.5
    8.2
    Customization
    Average: 8.5
    7.4
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Poland
    Twitter
    @getresponse
    54,548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    445 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GetResponse is a platform that offers email marketing, automation, landing pages, and webinars all in one place.
  • Users like the user-friendly interface, the variety of tools for digital marketing, the quality of customer support, and the platform's ability to simplify complex tasks through step-by-step training and videos.
  • Users mentioned that the pricing can feel high as the contact list grows, the interface can feel cluttered at times, some features take a while to learn, and the setup process can be a bit difficult for beginners.
GetResponse features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.2
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
7.4
Co-Browsing
Average: 8.1
Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
54,548 Twitter followers
LinkedIn® Page
www.linkedin.com
445 employees on LinkedIn®
(2,331)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
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Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
    • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
    • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    7.8
    Customization
    Average: 8.5
    7.5
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 59% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
  • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
  • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
7.8
Customization
Average: 8.5
7.5
Co-Browsing
Average: 8.1
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
302 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    9.2
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • JR
    I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
    Verified User in Hospital & Health Care
    UH
    Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 20% Mid-Market
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
9.2
Co-Browsing
Average: 8.1
JR
I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
Verified User in Hospital & Health Care
UH
Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,388 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Entry Level Price:$17 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what the

    Users
    No information available
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 52% Small-Business
    • 44% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Olark features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    7.7
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Zachary C.
    ZC
    With Olark you get a full customer support team for a fraction of the price. I love being able to create automated messages that pop up depending... Read review
    OB
    With Olark, now we can have real-time chats with our website visitors who some turn to be customers. I am glad of what Olark can do when... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Olark
    Year Founded
    2008
    HQ Location
    Ann Arbor, MI
    Twitter
    @olark
    5,827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what the

Users
No information available
Industries
  • Computer Software
  • Internet
Market Segment
  • 52% Small-Business
  • 44% Mid-Market
Olark features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
7.7
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
Zachary C.
ZC
With Olark you get a full customer support team for a fraction of the price. I love being able to create automated messages that pop up depending... Read review
OB
With Olark, now we can have real-time chats with our website visitors who some turn to be customers. I am glad of what Olark can do when... Read review
Seller Details
Seller
Olark
Year Founded
2008
HQ Location
Ann Arbor, MI
Twitter
@olark
5,827 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Entry Level Price:$0 Free Forever
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in eve

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    7.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Marketing and Advertising
    AM
    Trial emails and customer support messenger with behavioral targeted emails and messages. Read review
    Carlos P.
    CP
    We were paying a high price for some functionalities of Intercom and we changed to Gist because covers all our needs. Furthermore, the team is... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gist
    Year Founded
    2020
    HQ Location
    Newark, Delaware
    Twitter
    @gistplatform
    2,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gist is a suite of tools businesses use to market, sell and communicate with their customers. And we're on a mission to help marketing, sales and support teams create great customer experiences in eve

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
Gist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.7
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
7.0
Co-Browsing
Average: 8.1
Verified User in Marketing and Advertising
AM
Trial emails and customer support messenger with behavioral targeted emails and messages. Read review
Carlos P.
CP
We were paying a high price for some functionalities of Intercom and we changed to Gist because covers all our needs. Furthermore, the team is... Read review
Seller Details
Seller
Gist
Year Founded
2020
HQ Location
Newark, Delaware
Twitter
@gistplatform
2,781 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    8.0
    Customization
    Average: 8.5
    8.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Cassiane N.
    CN
    I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
    AJ
    It fulfills all my internal communication needs. Public, Private channels & Direct messaging are the best features that i like most Very easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,403 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
8.0
Customization
Average: 8.5
8.7
Co-Browsing
Average: 8.1
Cassiane N.
CN
I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
AJ
It fulfills all my internal communication needs. Public, Private channels & Direct messaging are the best features that i like most Very easy... Read review
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,403 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Entry Level Price:100% Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pure Chat helps small and mid-sized organizations engage their website visitors with our live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nu

    Users
    • Customer Service Representative
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pure Chat features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    8.2
    Customization
    Average: 8.5
    8.1
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • EC
    I really like the ease with which you can start to implement this software because its control panel is very simplified so there will be no major... Read review
    Mr. J.
    MJ
    It’s free of charge and has all the features of a premium service. Change the design to match your companies color scheme. Insert your logo. No... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pure Chat
    Year Founded
    2012
    HQ Location
    Scottsdale, AZ
    Twitter
    @PureChat
    1,480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pure Chat helps small and mid-sized organizations engage their website visitors with our live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nu

Users
  • Customer Service Representative
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 57% Small-Business
  • 32% Mid-Market
Pure Chat features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
8.2
Customization
Average: 8.5
8.1
Co-Browsing
Average: 8.1
EC
I really like the ease with which you can start to implement this software because its control panel is very simplified so there will be no major... Read review
Mr. J.
MJ
It’s free of charge and has all the features of a premium service. Change the design to match your companies color scheme. Insert your logo. No... Read review
Seller Details
Seller
Pure Chat
Year Founded
2012
HQ Location
Scottsdale, AZ
Twitter
@PureChat
1,480 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:15 $
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable.

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HelpCrunch features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Lead Development
    Average: 8.5
    9.2
    Customization
    Average: 8.5
    8.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Maister D.
    MD
    1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
    Максим .
    М
    HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @HelpCrunchCom
    334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable.

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 15% Mid-Market
HelpCrunch features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Lead Development
Average: 8.5
9.2
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
Maister D.
MD
1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
Максим .
М
HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@HelpCrunchCom
334 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    tawk.to’s messaging and customer management software makes it easy for over six million people to communicate and transact with billions of customers. The most widely used chat application on the pl

    Users
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • tawk.to features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Vishakha P.
    VP
    Ithelp in real time communication, provides live chat functionality, allowing businesses to engage with visitors and address their questions in... Read review
    Dan P.
    DP
    What I like best about Tawk.to is its feature-rich platform combined with its free pricing model, making it accessible for businesses of all sizes.... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    tawk.to
    Year Founded
    2012
    HQ Location
    Las Vegas, NV
    Twitter
    @tawktotawk
    5,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

tawk.to’s messaging and customer management software makes it easy for over six million people to communicate and transact with billions of customers. The most widely used chat application on the pl

Users
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 23% Mid-Market
tawk.to features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.4
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
Vishakha P.
VP
Ithelp in real time communication, provides live chat functionality, allowing businesses to engage with visitors and address their questions in... Read review
Dan P.
DP
What I like best about Tawk.to is its feature-rich platform combined with its free pricing model, making it accessible for businesses of all sizes.... Read review
Seller Details
Seller
tawk.to
Year Founded
2012
HQ Location
Las Vegas, NV
Twitter
@tawktotawk
5,621 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

    Users
    • Founder
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
    • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
    • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customers.ai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Lead Development
    Average: 8.5
    9.8
    Customization
    Average: 8.5
    9.7
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Boston, Massachusetts
    Twitter
    @CustomersAI
    6,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customers.ai is a powerful ecommerce solution that helps you identify your website visitors and reconnect with them through email and ads. It turns anonymous visitors into real leads by capturing and

Users
  • Founder
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customers AI is an automated tool for anonymous visitors that helps manage prospects even without the user's presence and provides detailed information about leads.
  • Users frequently mention the ease of use, the quality of customer service, the detailed lead information provided, and the efficient integration with other platforms.
  • Users mentioned that the server speed is slow, customization is limited, it can be complicated for beginners, and the main data is primarily from North America which may not be efficient for foreign markets.
Customers.ai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.6
Lead Development
Average: 8.5
9.8
Customization
Average: 8.5
9.7
Co-Browsing
Average: 8.1
Seller Details
Year Founded
2018
HQ Location
Boston, Massachusetts
Twitter
@CustomersAI
6,181 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
(716)4.6 out of 5
9th Easiest To Use in Live Chat software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes l

    Users
    • CEO
    • Owner
    Industries
    • Accounting
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Missive features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    8.6
    Customization
    Average: 8.5
    6.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Consumer Services
    AC
    This is the best team email management system available in terms of cost, value, available features, and ongoing product updates. My company has... Read review
    João R.
    JR
    really simple to use and praticle. Various features Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Missive
    Company Website
    Year Founded
    2015
    HQ Location
    Quebec, QC
    Twitter
    @missiveapp
    2,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes l

Users
  • CEO
  • Owner
Industries
  • Accounting
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Missive features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
8.6
Customization
Average: 8.5
6.4
Co-Browsing
Average: 8.1
Verified User in Consumer Services
AC
This is the best team email management system available in terms of cost, value, available features, and ongoing product updates. My company has... Read review
João R.
JR
really simple to use and praticle. Various features Read review
Seller Details
Seller
Missive
Company Website
Year Founded
2015
HQ Location
Quebec, QC
Twitter
@missiveapp
2,661 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®