--- title: Arena.im Reviews meta_title: 'Arena.im Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Arena.im works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 22 scale: '5' date_modified: '2026-05-05' parent_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- # Arena.im Reviews **Vendor:** Arena.im **Category:** [Content Distribution Software](https://www.g2.com/categories/content-distribution) **Average Rating:** 4.6/5.0 **Total Reviews:** 22 ## About Arena.im Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Top industry leaders in news publishing and media trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce. ## Arena.im Reviews ### 1. Arena Chat & Q&A Functions **Rating:** 4.0/5.0 stars **Reviewed by:** Kit Joy C. | People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Arena.im?** Chat was very easy to be used. The layout was also nice. Q&A and poll were easy to be used. Loved how we can give emoticons for each chat message too. Plus point for being able to use GIFs! **What do you dislike about Arena.im?** The icon of the Q&A and Poll was slightly too small to be seen. Hence, Q&A and Poll could be easily missed by participants. Had to disable GIFs as they took some time to show up. We did not want to lag the entire chat box. The navigation pages for admins were not easy to be navigated. We had to keep clicking about to get to the right page. We did not like it that we had to sign up/sign in to use the Q&A function. We'd prefer it to just type in our name. It would also be great if it came with: Name, Organization/Company, Title, etc as options to put before asking a question. **Recommendations to others considering Arena.im:** If you're looking for an easy to use Chat, Q&A, Polling feature to be added to your live stream, Arena is a great platform to be used. The price is affordable and the support is great too. **What problems is Arena.im solving and how is that benefiting you?** We were using it for our company conference for higher management. The chat was used as an engagement tool to make all participants feel like they are together. The Q&A and poll functions are so that the participants feel that they are heard. We realised that the participants did enjoy the chat function (from our feedback). **Official Response from Maria Carolina:** > Hi Kit! Appreciate you taking the time to write the review Allowing participants to use LiveChat to engage and share ideas during a conference takes it to another level, right? We will take into consideration your feedback about the Q&A and Polls. Stay tuned, our team has a lot of cool features coming out frequently. In case you need help with the platform for admins, reach out to us at support@arena.im ### 2. Driving traffic to our website for video curation **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Founder, ConsimWorld LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Arena.im?** I am using the Content Wall feature offered by arena.im, which is one of several key services their platform provides to help drive traffic. What is surprising is that just with this one feature, it has helped drive increased traffic to our website with favorable comments from our members. Most customers will certainly make use of their Live Chat and Live Blogging features. Still, we had a particular need to serve up real-time traffic from 42 content contributors and our members love being able to visit a single page to see all the latest videos that are updated in REAL-TIME. In the future, we are considering adding Live Chat functionality as well, but we are still evaluating how best to implement it. I've compared arena.im with other chat widget sites out there and find the one offered by arena.im to be superior based on my test runs. In fact, I discovered arena.im for their chat feature, but ending up going with their Content Wall once I found out about it and it's been a wonderful addition. Anyone looking to aggregate video content for a site should give this tool serious consideration. **What do you dislike about Arena.im?** I'm very satisfied with their service. Their customer support has always been responsive, and any issues that have arisen were resolved in short order. My one suggestion for their content wall embed service is to limit their branding. There are two links visible on the left and right of the page footer area. I'd rather see just one branding mention listed or an option to white-label and hide it completely as part of a premium service. Also, having a search feature on the video content wall would also be a welcome option. But again, these are small suggestions for improvement, and overall I'm very satisfied with their service. **What problems is Arena.im solving and how is that benefiting you?** Having the ability to curate and serve up the latest video content from 42 top content contributors in one location (single web page via embed option). It would be an expensive endeavor to develop a customized solution and implement this via WordPress. **Official Response from Maria Carolina:** > Hi John! That's great, thank you. Our team will take your suggestions into consideration. Keep counting on Arena. ### 3. Excellent chat functionality and constantly improved **Rating:** 5.0/5.0 stars **Reviewed by:** Brent P. | Marketing Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Arena.im?** Their chat software is useful for our organization as we host several online platforms for events. It is very easy to set up and implement across multiple sites. Their support is also very prompt. **What do you dislike about Arena.im?** Sometimes their social media connections for the content wall have issues but hasn't been enough to cause concern. Support is usually very responsive in assisting with issues. **What problems is Arena.im solving and how is that benefiting you?** Arena allows us to make virtual shows more interactive through social media content walls and chat room style embedded chats that allow multiple individuals to engage with each other in real time for networking or interactivity during live streams. ### 4. Fantastic At Engaging With Your Viewers **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about Arena.im?** Arena is a great tool that can help you engage and interact with your visitors and viewers. You can also do live blog and live chat. It's a great way to add an interactive element to your website when you're hosting an online event. There are plenty of settings and options, so you can mess with the design and the feel of your site. The free version is great, but if you want more features and more flexibility, you can upgrade to the paid version. **What do you dislike about Arena.im?** I wish there were more options to customize the chat widget. However, I'm sure that their development team is going to be rolling out new features that will help you do more customization soon. **What problems is Arena.im solving and how is that benefiting you?** Whenever you're doing a live stream, you want to have a way for viewers to be able to chat with each other and engage with the live stream. Arena is great at giving you this kind of capability. **Official Response from Gui Boechat:** > We're so happy Arena brings a positive impact on your business, Peter. And you are correct: we are developing new features for better customization. Thanks! ### 5. Vast Possible Applications **Rating:** 5.0/5.0 stars **Reviewed by:** Paige K. | Website Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arena.im?** Arena has multiple solutions for various applications. I like how I can control all of these solutions from a central hub. **What do you dislike about Arena.im?** The marketing isn't specific enough to my industry. When I found Arena, I had to tour the product to see if it would work for me. **What problems is Arena.im solving and how is that benefiting you?** I use Arena's chatroom solution. The ability to moderate behind the scenes is very valuable to me. The few lines of code make it easy for me to implement and then modify the settings in the backend. **Official Response from Maria Carolina:** > Hi Paige! Great to know that your business is benefiting from using Arena. Reach out to us on our support channel in case you want to learn more about the products. ### 6. Better suited for medium to large corporations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Arena.im?** Ease of embedding, range of analytics and data visualization for managing viewer relations and profiling engagement. **What do you dislike about Arena.im?** Even though Arena is free for personal websites and low-traffic blogs, embedding into a WordPress site requires a the Arena plugin. But for plugin installation, the WordPress business plan is required, so not ideal for personal blogs. **What problems is Arena.im solving and how is that benefiting you?** As well as a solution for Improving relationship with blog viewers, the platform offers a solution for profiling viewer engagement, allowing you to fine-tune your content in order to maximize response. ### 7. Easy, Intuitive, Slick **Rating:** 4.5/5.0 stars **Reviewed by:** Olaf S. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arena.im?** Arena.im's simple and easy interface makes it a dream to use. But don't let the simplicity fool you. Under the "hood" lie plenty of customization options to make the website feeds as detailed and unique as you require. When you do get stuck, support is quick the help out. **What do you dislike about Arena.im?** The only dislike is the 1000 impressions limit with the entry-level package. The price jump to the paid subscription can deter small websites from just starting up. **What problems is Arena.im solving and how is that benefiting you?** Arena.im's widgets give your SEO score a big boost since content can be pulled from various sources on the web and updated dynamically, keeping your website fresh and relevant. **Official Response from Maria Carolina:** > Hello Olaf! Thanks a lot for the review. We are happy to see how you are familiar with Arena. Keep counting on us. ### 8. It's a very useful tool for running webinars **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arena.im?** I like how easy it is to set up and the nice interface it has. I used it for hosting a webinar and being able to talk with my viewers. I also appreciate the easytools to add links and buttons. **What do you dislike about Arena.im?** Nothing really. It's a simple to use tool that is very helpful for running your own webinar on your website and having a chat feature. It's one of the best I've tried. **What problems is Arena.im solving and how is that benefiting you?** I hosted a webinar on my own site, and I needed a chat feature, since I wasn't using a professional webinar tool. I was just broadcasting a video on one of my site´s pages. Arena gave me the functionality to be able to chat with my viewers and send signup links at the end. It was very useful. **Official Response from Maria Carolina:** > That's awesome! Stay tuned for new features and the improvements our team is constantly working on. ### 9. My Arena experience **Rating:** 4.0/5.0 stars **Reviewed by:** dan m. | Project Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Arena.im?** I love that I can integrate my socials on our website. There are various ways to display social media posts, and that is super convenient **What do you dislike about Arena.im?** The packages are somewhat pricey. I think they could be more affordable. **Recommendations to others considering Arena.im:** Use this web app because it is super convenient. It makes a lot of your digital interaction problems fade away. **What problems is Arena.im solving and how is that benefiting you?** I have been able to build social walls for events. Clients love the feel and flow of the platform. I have also utilized the live chat feature for my live stream pages. **Official Response from Maria Carolina:** > Hi Daniel! It's so nice to hear how you and your clients are enjoying Arena. Stay tuned for new cool features and improvements. ### 10. Arena was a nice surprise in the Chatbots area. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Arena.im?** The tool has a really Intuitive UX, the constant development of new features, is easy-to-use, good documentation, good support, and easy to implement on the website side. **What do you dislike about Arena.im?** Maybe the tool can expand with some Experimentations areas that enable the team to run A/B tests over chatbot messages and also some wizards to set up the install of the tool **Recommendations to others considering Arena.im:** A really good number of powerful features that enable digital marketing teams to scale up operational pain points such as chatbot and blog platforms. Also, the sales team is very gently and happy to help you understand the problem and propose the best solution. **What problems is Arena.im solving and how is that benefiting you?** We have the demand for a live chatbot to instantly catch up with new users when they land at the website. First point of contact and retention made easy with the solution **Official Response from Maria Carolina:** > Hi! Thanks a lot for your review and the feedbacks. Our team is super happy to hear suggestions and we do take them into consideration. Stay tuned for new cool features! ### 11. Nice project **Rating:** 4.5/5.0 stars **Reviewed by:** Bruno A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Arena.im?** I'm a webdesigner and tried some platforms and didn't found one like Arena. Push messages and easy integrations are great resources that I was looking for. Thank you! **What do you dislike about Arena.im?** I found you are GDPR and US compliance laws adapted, but I would like to see what you do about the Brazilian law project. **What problems is Arena.im solving and how is that benefiting you?** The websites from my clients now have a good option to migrate. No other chat platform were good like Arena. **Official Response from Maria Carolina:** > Hi Bruno! That's awesome. We are working relentlessly to release a lot of cool features. Stay tuned! Also yes, we are in compliance with LGPD (the Brazilian version of GDPR) as we have a lot of Brazilian customers. ### 12. I didn't think a full solution for event streaming could work so easily on WordPress. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Co-Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Arena.im?** The live commentary and social media integration tools. **What do you dislike about Arena.im?** I have not found a bug yet while using Arena.im **Recommendations to others considering Arena.im:** Try several modes and configurations In test server before settling for one. **What problems is Arena.im solving and how is that benefiting you?** Event live updates and commentary comes I handy during elections and live events. **Official Response from Maria Carolina:** > Hi Joseph! Thanks a lot. Being able to post updates, content from social media, and engage with the audience, all in one place, is the key to success, right? Stay tuned for new features that our team is frequently launching. ### 13. Very good platform for editors **Rating:** 5.0/5.0 stars **Reviewed by:** Elberty A. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arena.im?** An agile platform that is very good for editors, especially in the sports area. **What do you dislike about Arena.im?** There are some limitations, such as the number of prints for the plan. **What problems is Arena.im solving and how is that benefiting you?** The only problem faced, as mentioned earlier, is the limited number of prints. **Official Response from Maria Carolina:** > Hi Elberty! Thank you very much. Feel free to reach out to us if you want to learn more about the plans and tell us about these limitations you found. We will be happy to assist. ### 14. Complete tool, excellent results! **Rating:** 5.0/5.0 stars **Reviewed by:** Atendimento L. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Arena.im?** The tool brought me 80% more engagement in my live streams. By the way, my sales have also increased! **What do you dislike about Arena.im?** The tool is complete. I was satisfied with all the features. **What problems is Arena.im solving and how is that benefiting you?** It was possible to keep the entire audience on my website, without having to use Instagram or YouTube. It was possible to use the live broadcast audience with paid media (retargeting). **Official Response from Maria Carolina:** > We're glad to know Arena helps your business, Lannay! There's always room for improvements, so our engineers are working 24/7 to develop new and better features. Stay tuned! ### 15. Awesome Digital Tool, easy reliable and fast to deploy **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo J. | CMO **Reviewed Date:** October 25, 2021 **What do you like best about Arena.im?** Easy to deploy. In a few minutes, I created a Chat inside my App. **What do you dislike about Arena.im?** Nothing, the services provide Q&A, and I did all by myself. **What problems is Arena.im solving and how is that benefiting you?** Fast and Easy to start. My website and my app now have chat, liveblog and we are also using Arena to monitor Social media and news about our industry. **Official Response from Maria Carolina:** > Hey Paulo, we're happy to know you're enjoying our tools! There's always room for improvements, so stay tuned for new releases. ### 16. Great platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Arena.im?** The many features and uses on the platform. live chatrooms are my favorite and most used tool. **What do you dislike about Arena.im?** Navigating the platform can be a little confusing at times for the average user. The user interface and routes to get to where I need to go can be confusing. **What problems is Arena.im solving and how is that benefiting you?** Teaching others how to use it, I notice it's not the most intuitive. Indirectly we are certainly benefiting financially by using this platform. **Official Response from Gui Boechat:** > Thank you so much for the candid review. We are on top of those UX improvements on the platform. Feedback, like yours, helps Arena in delivering a good experience for everyone involved. ### 17. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Arena.im?** I just copy a code to my website and it is ready. It's easy to use. **What do you dislike about Arena.im?** Nothing, the tool is ver easy to use. I'm very happy to find this for my tasks. **What problems is Arena.im solving and how is that benefiting you?** I' m using Arena for help my clients to engage their audicience. It is helping us to increase average time session. **Official Response from Maria Carolina:** > Hello! That's so nice. We are glad to know that our product is helping you to achieve your goals. Our team is constantly launching new features to make your job easier. ### 18. review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Arena.im?** ability to communicate with attendees during the event **What do you dislike about Arena.im?** Inability to customize communications. Login process not very smooth or intuitive. **What problems is Arena.im solving and how is that benefiting you?** customer support during the event. nothing additional has been realized. **Official Response from Maria Carolina:** > Hello! Thank you for the review. Please, contact us using the email support@arena.im and let us know what kind of customized communications you are looking for. We will love to know about it. ### 19. Overall a good platform, some minor design changes desired **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Arena.im?** The flexibility to use in a way that suits our operation. The ease of set up and ease of integration with our existing platforms. **What do you dislike about Arena.im?** Some of the design UX feels a little clunky. Moderation features could be better. **What problems is Arena.im solving and how is that benefiting you?** Arena.im has allowed us to create a real-time engagement tool for our audience. **Official Response from Gui Boechat:** > Thank you for your review! Feedback like yours helps Arena develop new and better features. ### 20. Great online experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Arena.im?** Quick interaction, good experience for users **What do you dislike about Arena.im?** At first, I have no negative issues to report. **What problems is Arena.im solving and how is that benefiting you?** The interaction between the public and the brand. The chat becomes more pleasant and better organized. **Official Response from Maria Carolina:** > Hello! Thank you very much. Our team is quite focused on improvements and new features. There are some really cool things on the way! ### 21. Arena is an excellent platform to create live chat in a website! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about Arena.im?** Data enrichment and Natural Language Processing are unique features **What do you dislike about Arena.im?** I haven't any dislike about Arena. It's complete for me **What problems is Arena.im solving and how is that benefiting you?** Live chats on my website during the webinars **Official Response from Maria Carolina:** > Hi! Thank you for the review Stay tuned for the new cool features that our team is constantly launching. ### 22. Great chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Arena.im?** Arena.im helped my audience interact during almost 5 hours of transmission, there weren´t delay or issues no lost messages. **What do you dislike about Arena.im?** Installation difficulty................. **What problems is Arena.im solving and how is that benefiting you?** interaction during my event ## Arena.im Discussions - [Will there ever be an update that allows me to use Arena.im in a flutter (dart) environment.](https://www.g2.com/discussions/will-there-ever-be-an-update-that-allows-me-to-use-arena-im-in-a-flutter-dart-environment) - 1 comment, 4 upvotes - [View Arena.im pricing details and edition comparison](https://www.g2.com/products/arena-im/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+18%3A47%3A35+-0500&secure%5Bsession_id%5D=1d1b4687-38bb-4fa6-9250-56e98226de5a&secure%5Btoken%5D=2a6ea37539f6a7bdd9a5b3b7e1c1d052858bb495dfbdd1e54c4c5082a15f2fc7&format=llm_user) ## Arena.im Features **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **Moderation** - AI Moderation - Moderation Tools - Comment Screening **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Software Options** - Hosted Platform - Social Media Stream - Multi-Platform Streaming - Embeddable **Platform Functionality** - Social Media - SEO Optimized - Commenting - Blog Analytics - Mobile App - Live Chat - Interactive Polls - Lead Capture - Tagging - Scheduled Posts - Real-time Alerts - Customization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Commenting Methods** - Text Commenting - Emotional Reactions **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Audience Tools** - Live Rewind - Live Chat - Pause **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Community Improvement** - Gamification - Polls & Questions - Automation Rules ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Streamer Tools** - Highlight Clips - Video Archive - Analytics - Monetization Options **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Comment Analytics** - Emotion Analytics - User Analytics **Planning** - Collaborative Editorial Calendars / Scheduling Content **Agentic AI - Live Stream** - Cross-system Integration - Adaptive Learning **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Comment Features** - Location Tracking - Tagging - Emojis ## Top Arena.im Alternatives - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,451 reviews) - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,116 reviews) - [Circle](https://www.g2.com/products/circle-so-circle/reviews) - 4.5/5.0 (485 reviews)