# Top Free Live Chat Software - Page 3

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all [Live Chat Software](https://www.g2.com/categories/live-chat) to ensure you get the right product.

## View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies).

**224** Live Chat Products Available
View all [Live Chat Software](https://www.g2.com/categories/live-chat)

View all [Live Chat Software](https://www.g2.com/categories/live-chat)

### [Crisp](https://www.g2.com/products/crisp/reviews)

[By Crisp IM SARL](https://www.g2.com/sellers/crisp-im-sarl)

[

(200)4.5 out of 5
](https://www.g2.com/products/crisp/reviews#reviews "Read Crisp Reviews")

Product Description

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

**Users:** CEO, Founder · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 86% Small-Business, 12% Mid-Market

 ![Tuan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tuan B.")
TB

Pros: + All-in-one inbox with multi-channel support + Chatbot and automation tools + Affordable pricing, especially for startups + Excellent...[Read review](https://www.g2.com/products/crisp/reviews/crisp-review-11347364)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Great value in the features provided for the subscription price. They also have excellent customer support and is very responsive and friendly. We...[Read review](https://www.g2.com/products/crisp/reviews/crisp-review-11956311)

Year Founded
2015

HQ Location
Nantes, FR

Company Website
https://crisp.chat/

LinkedIn® Page
https://www.linkedin.com/company/crisp-im/

### [Helpshift](https://www.g2.com/products/helpshift/reviews)

[By Keywords Studios](https://www.g2.com/sellers/keywords-studios)

[

(381)4.3 out of 5
](https://www.g2.com/products/helpshift/reviews#reviews "Read Helpshift Reviews")

Product Description

Helpshift is an AI-Native Customer Support and Engagement Platform designed to maximize Customer Lifetime Value (LTV) by facilitating meaningful interactions between brands and their customers. This s

**Users:** Customer Service Representative, Customer Support · **Industries:** Computer Games, Entertainment · **Market Segment:** 62% Mid-Market, 22% Small-Business

 ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games")
AC

When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-4746893)

 ![Tiago M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiago M.")
TM

We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly...[Read review](https://www.g2.com/products/helpshift/reviews/helpshift-review-5270775)

Year Founded
1998

HQ Location
Dublin, County Dublin, Ireland

Company Website
https://www.keywordsstudios.com

Twitter
@KeywordsStudios

LinkedIn® Page
https://www.linkedin.com/company/keywordsstudios

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
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### [Appy Pie](https://www.g2.com/products/appy-pie/reviews)

[By Appy Pie LLP](https://www.g2.com/sellers/appy-pie-llp)

[

(1,390)4.7 out of 5
](https://www.g2.com/products/appy-pie/reviews#reviews "Read Appy Pie Reviews")

Product Description

Appy Pie is a type of no-code AI app and website building software that helps users create, customize, and manage mobile applications and websites through prompt-based generation and visual editing to

**Users:** CEO, Owner · **Industries:** Health, Wellness and Fitness, Education Management · **Market Segment:** 87% Small-Business, 10% Mid-Market

FJ

customer service, ease of setup, quality tech[Read review](https://www.g2.com/products/appy-pie/reviews/appy-pie-review-9850660)

 ![Yaniv M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yaniv M.")
YM

I was billed on an account that I am not using for more than 6 months. I called the support team to help me with that issue and they did their best...[Read review](https://www.g2.com/products/appy-pie/reviews/appy-pie-review-9936146)

Year Founded
2016

HQ Location
Delhi

Company Website
https://www.appypie.com

Twitter
@AppyPieInc

LinkedIn® Page
https://www.linkedin.com/company/2759360/

### [TeamSupport](https://www.g2.com/products/teamsupport/reviews)

[By TeamSupport](https://www.g2.com/sellers/teamsupport)

[

(891)4.4 out of 5
](https://www.g2.com/products/teamsupport/reviews#reviews "Read TeamSupport Reviews")

Product Description

TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

**Users:** Software Engineer, Software Developer · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 44% Mid-Market, 39% Small-Business

 ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.")
DB

-TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a...[Read review](https://www.g2.com/products/teamsupport/reviews/teamsupport-review-4364122)

 ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export")
UI

The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner.[Read review](https://www.g2.com/products/teamsupport/reviews/teamsupport-review-6961680)

Year Founded
2008

HQ Location
Dallas, TX

Company Website
https://www.teamsupport.com/

Twitter
@TeamSupport

LinkedIn® Page
https://www.linkedin.com/company/teamsupport-com/

Phone
+1 (800) 596-2820

### [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)

[By Sprinklr](https://www.g2.com/sellers/sprinklr)

[

(749)4.3 out of 5
](https://www.g2.com/products/sprinklr-service/reviews#reviews "Read Sprinklr Service Reviews")

Product Description

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

**Users:** Social Media Manager, Community Manager · **Industries:** Consumer Services, Marketing and Advertising · **Market Segment:** 41% Enterprise, 30% Mid-Market

User SentimentHow are these determined?

Users frequently mention the product's capability for proactive listening across multiple channels, its benchmarking and engagement-to-marketing features, and the competitor analysis feature that helps keep a tab on competitors. Users experienced issues with the core team of Sprinklr not providing support for tech issues, the AI feature not being used perfectly to categorize social media posts, and the platform's complexity and steep learning curve.

Year Founded
2009

HQ Location
New York

Company Website
https://www.sprinklr.com

Twitter
@Sprinklr

LinkedIn® Page
https://www.linkedin.com/company/399351/

Ownership
NYSE: CXM

### [Glassix](https://www.g2.com/products/glassix/reviews)

[By Glassix](https://www.g2.com/sellers/glassix)

[

(202)4.8 out of 5
](https://www.g2.com/products/glassix/reviews#reviews "Read Glassix Reviews")

Product Description

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.  With

**Industries:** Information Technology and Services, Real Estate · **Market Segment:** 67% Small-Business, 30% Mid-Market

AN

What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly...[Read review](https://www.g2.com/products/glassix/reviews/glassix-review-9024640)

 ![Leon E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon E.")
LE

I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the...[Read review](https://www.g2.com/products/glassix/reviews/glassix-review-9233920)

Year Founded
2015

HQ Location
Tel Aviv, Israel

Company Website
https://www.glassix.com

LinkedIn® Page
https://www.linkedin.com/company/glassix/

### [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews)

[By SocialSwell](https://www.g2.com/sellers/socialswell)

[

(372)4.5 out of 5
](https://www.g2.com/products/socialswell-inc-swell/reviews#reviews "Read Swell Reviews")

Product Description

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

**Users:** Office Manager, Owner · **Industries:** Hospital & Health Care, Health, Wellness and Fitness · **Market Segment:** 87% Small-Business, 12% Mid-Market

HW

Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We...[Read review](https://www.g2.com/products/socialswell-inc-swell/reviews/swell-review-5397648)

 ![Antea L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antea L.")
AL

No trouble! Easy to access and hassle free! [Read review](https://www.g2.com/products/socialswell-inc-swell/reviews/swell-review-6545615)

Year Founded
2016

HQ Location
Salt Lake City, Utah

Company Website
https://www.swellcx.com/

Twitter
@Swell\_Reviews

LinkedIn® Page
https://www.linkedin.com/company/17937029/

### [LiveHelpNow](https://www.g2.com/products/livehelpnow/reviews)

[By LiveHelpNow](https://www.g2.com/sellers/livehelpnow)

[

(158)4.3 out of 5
](https://www.g2.com/products/livehelpnow/reviews#reviews "Read LiveHelpNow Reviews")

Product Description

LiveHelpNow is an AI-powered customer engagement platform that helps businesses manage conversations across live chat, SMS, and messaging channels from a single interface. It combines real-time chat,

**Industries:** Information Technology and Services, Retail · **Market Segment:** 48% Small-Business, 35% Mid-Market

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Customer Service is free and available seven days a week. However, I rarely utilize the support because the knowledge base, interface, and articles...[Read review](https://www.g2.com/products/livehelpnow/reviews/livehelpnow-review-643450)

 ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
AH

I like the Chat ticket portal, which serves in place of email.[Read review](https://www.g2.com/products/livehelpnow/reviews/livehelpnow-review-646196)

Year Founded
2003

HQ Location
Willow Grove, PA

Company Website
https://www.livehelpnow.net

Twitter
@LiveHelpNow

LinkedIn® Page
https://www.linkedin.com/company/903832/

### [SendPulse](https://www.g2.com/products/sendpulse/reviews)

[By SendPulse](https://www.g2.com/sellers/sendpulse)

[

(715)4.6 out of 5
](https://www.g2.com/products/sendpulse/reviews#reviews "Read SendPulse Reviews")

Product Description

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

**Users:** CEO, Founder · **Industries:** Marketing and Advertising, Information Technology and Services · **Market Segment:** 90% Small-Business, 9% Mid-Market

User SentimentHow are these determined?

Reviewers like the intuitive nature of the Sendpulse chatbot builder, the wide range of integrations available, the quick performance of the platform, the helpful customer support team, and the ability of the platform to improve workflows by automating systems. Users mentioned issues with the payment system for the paid version, unexpected charges, frequent bugs in bot settings, occasional UI issues, slow loading times when switching between sections, and limitations in email template customization and data exporting.

Year Founded
2015

HQ Location
New York

Company Website
https://sendpulse.com

Twitter
@SendPulseCom

LinkedIn® Page
https://www.linkedin.com/company/9359878/

### [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)

[By Jotform](https://www.g2.com/sellers/jotform)

[

(726)4.5 out of 5
](https://www.g2.com/products/jotform-ai-agents/reviews#reviews "Read Jotform AI Agents Reviews")

Product Description

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

**Users:** Owner, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 72% Small-Business, 12% Mid-Market

User SentimentHow are these determined?

Reviewers frequently mention the ease of setup, the ability to personalize the AI agents, and the efficiency it brings to their businesses by automating repetitive tasks and improving customer interaction. Reviewers noted some issues with the training process, limitations in customization, occasional inaccuracies in AI responses, and challenges with certain features such as resetting chats and embedding into forms.

Year Founded
2006

HQ Location
San Francisco, California

Company Website
https://www.jotform.com/

Twitter
@Jotform

LinkedIn® Page
https://www.linkedin.com/company/3541463/

### [Trengo](https://www.g2.com/products/trengo/reviews)

[By Trengo](https://www.g2.com/sellers/trengo)

[

(246)4.3 out of 5
](https://www.g2.com/products/trengo/reviews#reviews "Read Trengo Reviews")

Product Description

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agent

**Industries:** Leisure, Travel & Tourism, Apparel & Fashion · **Market Segment:** 73% Small-Business, 26% Mid-Market

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from...[Read review](https://www.g2.com/products/trengo/reviews/trengo-review-9033365)

 ![Ernesto E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ernesto E.")
EE

Highlight the features and the competitive price of the solution.[Read review](https://www.g2.com/products/trengo/reviews/trengo-review-9095299)

Year Founded
2017

HQ Location
Utrecht, Utrecht, Netherlands

Company Website
https://www.trengo.com

Twitter
@TrengoHQ

LinkedIn® Page
https://www.linkedin.com/company/trengo/about/

### [HappyFox Chat](https://www.g2.com/products/happyfox-chat/reviews)

[By HappyFox Inc.](https://www.g2.com/sellers/happyfox-inc)

[

(103)4.4 out of 5
](https://www.g2.com/products/happyfox-chat/reviews#reviews "Read HappyFox Chat Reviews")

Product Description

HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to

**Industries:** Internet, Marketing and Advertising · **Market Segment:** 72% Small-Business, 26% Mid-Market

 ![Paige H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paige H.")
PH

HappyFox is easy to use, intuitive and fun. I like that I can turn agents on and off easily, and we've been using the automated response triggers...[Read review](https://www.g2.com/products/happyfox-chat/reviews/happyfox-chat-review-368876)

 ![Erica F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica F.")
EF

After searching relentlessly for a live chat vendor, we finally came across HappyFox Chat and we have not looked back since. With so many...[Read review](https://www.g2.com/products/happyfox-chat/reviews/happyfox-chat-review-382905)

Year Founded
2011

HQ Location
Irvine, California

Company Website
https://www.happyfox.com/

LinkedIn® Page
https://www.linkedin.com/company/3190470/

Phone
+1 (949) 535-2220

### [Textline](https://www.g2.com/products/textline/reviews)

[By Textline](https://www.g2.com/sellers/textline)

[

(381)4.7 out of 5
](https://www.g2.com/products/textline/reviews#reviews "Read Textline Reviews")

Product Description

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

**Users:** CEO, Operations Manager · **Industries:** Health, Wellness and Fitness, Hospital & Health Care · **Market Segment:** 68% Small-Business, 27% Mid-Market

 ![merary m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "merary m.")
MM

What I love about Textline is that anyone can use it. A simple and effective way to utilize with all of our staff, the best way to reach customers,...[Read review](https://www.g2.com/products/textline/reviews/textline-review-11348078)

FW

We researched, surveyed, and chatted with over a dozen text-solution companies, and Textline was the top contender. A year after using them, I am...[Read review](https://www.g2.com/products/textline/reviews/textline-review-11381099)

Year Founded
2015

HQ Location
 Los Angeles, CA

Company Website
https://textline.com/

Twitter
@textline

LinkedIn® Page
https://www.linkedin.com/company/7583438/

### [DevRev](https://www.g2.com/products/devrev-devrev/reviews)

[By DevRev](https://www.g2.com/sellers/devrev)

[

(210)4.4 out of 5
](https://www.g2.com/products/devrev-devrev/reviews#reviews "Read DevRev Reviews")

Product Description

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. D

**Users:** HR Specialist, Product Manager · **Industries:** Computer Software, Financial Services · **Market Segment:** 53% Mid-Market, 33% Small-Business

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
UI

allowing customers to download your app isn't always enough. if they don't use it regularly, the app has no price. The analytics tool gives...[Read review](https://www.g2.com/products/devrev-devrev/reviews/devrev-review-8140663)

 ![Nishant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant G.")
NG

I like DevRev for its ease of use and smart AI. It has a very easy user interface that reduces hassle and enhances efficiency. I also find its cost...[Read review](https://www.g2.com/products/devrev-devrev/reviews/devrev-review-12705558)

Year Founded
2020

HQ Location
Palo Alto, CA

Company Website
https://devrev.ai/

Twitter
@devrev

LinkedIn® Page
https://www.linkedin.com/company/devrev/

### [Help Scout](https://www.g2.com/products/help-scout/reviews)

[By Help Scout](https://www.g2.com/sellers/help-scout)

[

(428)4.4 out of 5
](https://www.g2.com/products/help-scout/reviews#reviews "Read Help Scout Reviews")

Product Description

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media,

**Users:** Customer Success Manager, CEO · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 60% Small-Business, 33% Mid-Market

RR

When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to...[Read review](https://www.g2.com/products/help-scout/reviews/help-scout-review-5109005)

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use...[Read review](https://www.g2.com/products/help-scout/reviews/help-scout-review-5126045)

Year Founded
2011

HQ Location
Boston, MA

Company Website
https://www.helpscout.com/

Twitter
@helpscout

LinkedIn® Page
https://www.linkedin.com/company/1447019/

[![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

Sponsored

G2 Advertising

Get 2x conversion than Google Ads with G2 Advertising!

G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.

[
Learn More
](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source)

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