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Top Free Live Chat Software - Page 3

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
View all Live Chat Software
View all Live Chat Software
Helpshift
(381)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

    Users
    • Customer Service Representative
    • Customer Support
    Industries
    • Computer Games
    • Entertainment
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpshift features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.1
    Customization
    Average: 8.5
    9.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Games
    AC
    When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
    Tiago M.
    TM
    We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpshift
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @helpshift
    4,232 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    284 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

Users
  • Customer Service Representative
  • Customer Support
Industries
  • Computer Games
  • Entertainment
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
Helpshift features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.1
Customization
Average: 8.5
9.3
Co-Browsing
Average: 8.1
Verified User in Computer Games
AC
When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
Tiago M.
TM
We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
Seller Details
Seller
Helpshift
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@helpshift
4,232 Twitter followers
LinkedIn® Page
www.linkedin.com
284 employees on LinkedIn®
Crisp
(183)4.5 out of 5
14th Easiest To Use in Live Chat software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Crisp features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Simon H.
    SH
    The Crisp team are incredible to work with, super fast support and always extremely helpful. Support tools for small companies get expensive fast.... Read review
    Verified User in Computer Software
    AC
    User-friendly interface that makes it easy to manage conversations and respond to customers promptly. It is simple but powerful. Simple... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Crisp IM SARL
    Year Founded
    2015
    HQ Location
    Nantes, FR
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 13% Mid-Market
Crisp features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.7
Co-Browsing
Average: 8.1
Simon H.
SH
The Crisp team are incredible to work with, super fast support and always extremely helpful. Support tools for small companies get expensive fast.... Read review
Verified User in Computer Software
AC
User-friendly interface that makes it easy to manage conversations and respond to customers promptly. It is simple but powerful. Simple... Read review
Seller Details
Seller
Crisp IM SARL
Year Founded
2015
HQ Location
Nantes, FR
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

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Appy Pie
(1,387)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

    Users
    • CEO
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Education Management
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Appy Pie features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    8.8
    Customization
    Average: 8.5
    9.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sumit K.
    SK
    Shefa support is very good. It was really a stress free app submission. Read review
    FJ
    customer service, ease of setup, quality tech Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Appy Pie LLP
    Year Founded
    2015
    HQ Location
    Delhi
    Twitter
    @AppyPieInc
    17,268 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

No-code solutions to start, run and grow your business in a well-rounded manner. Get started with Appy Pie's no-code mobile app builder (https://www.appypie.com/app-builder), no-code website builder (

Users
  • CEO
  • Owner
Industries
  • Health, Wellness and Fitness
  • Education Management
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
Appy Pie features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.8
Customization
Average: 8.5
9.0
Co-Browsing
Average: 8.1
Sumit K.
SK
Shefa support is very good. It was really a stress free app submission. Read review
FJ
customer service, ease of setup, quality tech Read review
Seller Details
Seller
Appy Pie LLP
Year Founded
2015
HQ Location
Delhi
Twitter
@AppyPieInc
17,268 Twitter followers
LinkedIn® Page
www.linkedin.com
224 employees on LinkedIn®
TeamSupport
(885)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

    Users
    • Software Developer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 39% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamSupport features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Daniel B.
    DB
    -TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a... Read review
    Verified User in Import and Export
    UI
    The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamSupport
    Company Website
    Year Founded
    2008
    HQ Location
    Dallas, TX
    Twitter
    @TeamSupport
    13,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamSupport takes you beyond the ticket to deliver the answers your customer, your team, and your business need. More than a ticket management tool, TeamSupport is a purpose-built AI customer success

Users
  • Software Developer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 39% Small-Business
TeamSupport features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
Daniel B.
DB
-TeamSupport is extremely easy to use and teach people -The system is flexible enough to adapt to different situations -Clients can log into a... Read review
Verified User in Import and Export
UI
The most useful tool is the SLA time notifications/violations, it allows us to get back to our customers in a timely manner. Read review
Seller Details
Seller
TeamSupport
Company Website
Year Founded
2008
HQ Location
Dallas, TX
Twitter
@TeamSupport
13,592 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
WhatsApp Business Platform
(168)4.6 out of 5
13th Easiest To Use in Live Chat software
View top Consulting Services for WhatsApp Business Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The WhatsApp Business Platform (API) is a powerful tool that enables businesses to connect with their customers on a personal level, at scale. With over 2 billion monthly active users on WhatsApp, thi

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WhatsApp Business Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    8.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Vrushab P.
    VP
    What I appreciate most about the WhatsApp Business Platform is its unique capacity to transform the app, a space reserved for personal... Read review
    CJ
    Honestly, the best thing is how crazy fast and personal the communication feels. Customers already live on WhatsApp, so when they message you it’s... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meta Platforms, Inc
    Year Founded
    2008
    HQ Location
    Menlo Park, CA
    Twitter
    @Meta
    9,939,552 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    144,685 employees on LinkedIn®
    Ownership
    NASDAQ: META
Product Description
How are these determined?Information
This description is provided by the seller.

The WhatsApp Business Platform (API) is a powerful tool that enables businesses to connect with their customers on a personal level, at scale. With over 2 billion monthly active users on WhatsApp, thi

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 26% Mid-Market
WhatsApp Business Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
Vrushab P.
VP
What I appreciate most about the WhatsApp Business Platform is its unique capacity to transform the app, a space reserved for personal... Read review
CJ
Honestly, the best thing is how crazy fast and personal the communication feels. Customers already live on WhatsApp, so when they message you it’s... Read review
Seller Details
Seller
Meta Platforms, Inc
Year Founded
2008
HQ Location
Menlo Park, CA
Twitter
@Meta
9,939,552 Twitter followers
LinkedIn® Page
www.linkedin.com
144,685 employees on LinkedIn®
Ownership
NASDAQ: META
Glassix
(202)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Lead Development
    Average: 8.5
    9.0
    Customization
    Average: 8.5
    9.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AN
    What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
    Leon E.
    LE
    I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Lead Development
Average: 8.5
9.0
Customization
Average: 8.5
9.3
Co-Browsing
Average: 8.1
AN
What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
Leon E.
LE
I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Sprinklr Service
(710)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$3,600.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Social Media Specialist
    Industries
    • Consumer Services
    • Marketing and Advertising
    Market Segment
    • 42% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
    • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
    • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    7.8
    Customization
    Average: 8.5
    7.3
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,301 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Social Media Specialist
Industries
  • Consumer Services
  • Marketing and Advertising
Market Segment
  • 42% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Service is a customer service platform that unifies customer interactions across multiple channels into one platform, providing a highly customized way to define workflows based on team's requirements and use cases.
  • Users frequently mention the platform's ability to unify customer interactions across multiple channels, its scalability, integration capabilities, and the AI-powered agent assistance which helps in managing customer queries efficiently.
  • Users reported that the platform can be complex for an average user, with some advanced configurations slowing down adoption for new users, and occasional bugs in the backend that can be frustrating.
Sprinklr Service features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
7.8
Customization
Average: 8.5
7.3
Co-Browsing
Average: 8.1
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,301 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Swell
(372)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

    Users
    • Office Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swell features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    7.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • HW
    Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
    Antea L.
    AL
    No trouble! Easy to access and hassle free! Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SocialSwell
    Year Founded
    2016
    HQ Location
    Salt Lake City, Utah
    Twitter
    @Swell_Reviews
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve emp

Users
  • Office Manager
  • Owner
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
Swell features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
7.8
Co-Browsing
Average: 8.1
HW
Onboarding with Swell is easy and educational. The program is very user-friendly and Caleb, our integrator, guided us along in several webinars. We... Read review
Antea L.
AL
No trouble! Easy to access and hassle free! Read review
Seller Details
Seller
SocialSwell
Year Founded
2016
HQ Location
Salt Lake City, Utah
Twitter
@Swell_Reviews
2 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
LiveHelpNow
(158)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Offerings include live chat, SMS text-to-chat, ticket

    Users
    No information available
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 48% Small-Business
    • 35% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveHelpNow features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Retail
    AR
    Customer Service is free and available seven days a week. However, I rarely utilize the support because the knowledge base, interface, and articles... Read review
    Verified User in Human Resources
    AH
    I like the Chat ticket portal, which serves in place of email. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveHelpNow
    Year Founded
    2003
    HQ Location
    Willow Grove, PA
    Twitter
    @LiveHelpNow
    3,780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs. Offerings include live chat, SMS text-to-chat, ticket

Users
No information available
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 48% Small-Business
  • 35% Mid-Market
LiveHelpNow features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.2
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
Verified User in Retail
AR
Customer Service is free and available seven days a week. However, I rarely utilize the support because the knowledge base, interface, and articles... Read review
Verified User in Human Resources
AH
I like the Chat ticket portal, which serves in place of email. Read review
Seller Details
Seller
LiveHelpNow
Year Founded
2003
HQ Location
Willow Grove, PA
Twitter
@LiveHelpNow
3,780 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
SendPulse
(704)4.6 out of 5
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a platform that combines email, SMS, and chatbot marketing in one place, with automation tools and a user-friendly interface.
    • Reviewers frequently mention the ease of use, the time-saving automation features, the reliable delivery rates, and the ability to manage campaigns without technical complexity.
    • Reviewers mentioned issues with the interface feeling dated and sometimes slow, the lack of detailed analytics, limitations on customization options, and confusion with the SMS credits system.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.6
    Customization
    Average: 8.5
    8.2
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,359 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a platform that combines email, SMS, and chatbot marketing in one place, with automation tools and a user-friendly interface.
  • Reviewers frequently mention the ease of use, the time-saving automation features, the reliable delivery rates, and the ability to manage campaigns without technical complexity.
  • Reviewers mentioned issues with the interface feeling dated and sometimes slow, the lack of detailed analytics, limitations on customization options, and confusion with the SMS credits system.
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.6
Customization
Average: 8.5
8.2
Co-Browsing
Average: 8.1
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,359 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
Trengo
(244)4.3 out of 5
Save to My Lists
Entry Level Price:€349.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

    Users
    No information available
    Industries
    • Leisure, Travel & Tourism
    • Apparel & Fashion
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.5
    Lead Development
    Average: 8.5
    7.6
    Customization
    Average: 8.5
    7.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Health, Wellness and Fitness
    AH
    User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
    Ernesto E.
    EE
    Highlight the features and the competitive price of the solution. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trengo
    Year Founded
    2017
    HQ Location
    Utrecht, Utrecht, Netherlands
    Twitter
    @TrengoHQ
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f

Users
No information available
Industries
  • Leisure, Travel & Tourism
  • Apparel & Fashion
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
Trengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
7.5
Lead Development
Average: 8.5
7.6
Customization
Average: 8.5
7.4
Co-Browsing
Average: 8.1
Verified User in Health, Wellness and Fitness
AH
User friendly Intuative Layout A lot of good features such as flowbots, reporting, chat etc Fair pricing tiers Easy to amend Support from... Read review
Ernesto E.
EE
Highlight the features and the competitive price of the solution. Read review
Seller Details
Seller
Trengo
Year Founded
2017
HQ Location
Utrecht, Utrecht, Netherlands
Twitter
@TrengoHQ
282 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
HappyFox Chat
(103)4.4 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to

    Users
    No information available
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 72% Small-Business
    • 26% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HappyFox Chat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Lead Development
    Average: 8.5
    7.9
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Paige H.
    PH
    HappyFox is easy to use, intuitive and fun. I like that I can turn agents on and off easily, and we've been using the automated response triggers... Read review
    Erica F.
    EF
    After searching relentlessly for a live chat vendor, we finally came across HappyFox Chat and we have not looked back since. With so many... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HappyFox Inc.
    Year Founded
    2011
    HQ Location
    Irvine, California
    Twitter
    @HappyFoxApp
    2,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
    Phone
    +1 (949) 535-2220
Product Description
How are these determined?Information
This description is provided by the seller.

HappyFox Live Chat is designed to deliver real-time support, enhancing customer interactions and satisfaction. The solution features an intuitive and customizable chat widget that allows businesses to

Users
No information available
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 72% Small-Business
  • 26% Mid-Market
HappyFox Chat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Lead Development
Average: 8.5
7.9
Customization
Average: 8.5
0.0
No information available
Paige H.
PH
HappyFox is easy to use, intuitive and fun. I like that I can turn agents on and off easily, and we've been using the automated response triggers... Read review
Erica F.
EF
After searching relentlessly for a live chat vendor, we finally came across HappyFox Chat and we have not looked back since. With so many... Read review
Seller Details
Seller
HappyFox Inc.
Year Founded
2011
HQ Location
Irvine, California
Twitter
@HappyFoxApp
2,483 Twitter followers
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®
Phone
+1 (949) 535-2220
DevRev
(161)4.4 out of 5
Save to My Lists
Entry Level Price:$19.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

    Users
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 55% Mid-Market
    • 34% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DevRev features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    6.9
    Lead Development
    Average: 8.5
    7.7
    Customization
    Average: 8.5
    7.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Insurance
    UI
    allowing customers to download your app isn't always enough. if they don't use it regularly, the app has no price. The analytics tool gives... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DevRev
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, CA
    Twitter
    @devrev
    3,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    769 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

Users
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 55% Mid-Market
  • 34% Small-Business
DevRev features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
6.9
Lead Development
Average: 8.5
7.7
Customization
Average: 8.5
7.4
Co-Browsing
Average: 8.1
Verified User in Insurance
UI
allowing customers to download your app isn't always enough. if they don't use it regularly, the app has no price. The analytics tool gives... Read review
Seller Details
Seller
DevRev
Company Website
Year Founded
2020
HQ Location
Palo Alto, CA
Twitter
@devrev
3,226 Twitter followers
LinkedIn® Page
www.linkedin.com
769 employees on LinkedIn®
Help Scout
(417)4.4 out of 5
Optimized for quick response
View top Consulting Services for Help Scout
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media,

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Help Scout features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    7.7
    Customization
    Average: 8.5
    9.1
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RR
    When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to... Read review
    Verified User in Higher Education
    AH
    We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Help Scout
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @helpscout
    11,656 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    283 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media,

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 33% Mid-Market
Help Scout features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
7.7
Customization
Average: 8.5
9.1
Co-Browsing
Average: 8.1
RR
When I log in to Help Scout, I can immediately begin my workday in an organized and stress-free fashion. Its user-friendly interface allows me to... Read review
Verified User in Higher Education
AH
We evaulted many ticketing systems, and needed pro-level features (i.e. power user), but with a user interface that makes sense and easy to use... Read review
Seller Details
Seller
Help Scout
Company Website
Year Founded
2011
HQ Location
Boston, MA
Twitter
@helpscout
11,656 Twitter followers
LinkedIn® Page
www.linkedin.com
283 employees on LinkedIn®
Re:amaze
(139)4.6 out of 5
Save to My Lists
Entry Level Price:$29 per agent / month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/

    Users
    • Owner
    • President
    Industries
    • Retail
    • Sporting Goods
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Re:amaze features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • CL
    Re:amaze support has been great while we were first setting it up and integrating it to Big Commerce. Read review
    PV
    To start with, installation was very easy. I love the BOTs and Shared Inbox feature with great reporting. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoDaddy
    Year Founded
    1997
    HQ Location
    Scottsdale, AZ
    Twitter
    @GoDaddy
    275,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,781 employees on LinkedIn®
    Ownership
    NYSE:GDDY
Product Description
How are these determined?Information
This description is provided by the seller.

Re:amaze is a helpdesk and customer messaging platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional customer support through live chat, email, social media, mobile SMS/

Users
  • Owner
  • President
Industries
  • Retail
  • Sporting Goods
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
Re:amaze features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.0
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
CL
Re:amaze support has been great while we were first setting it up and integrating it to Big Commerce. Read review
PV
To start with, installation was very easy. I love the BOTs and Shared Inbox feature with great reporting. Read review
Seller Details
Seller
GoDaddy
Year Founded
1997
HQ Location
Scottsdale, AZ
Twitter
@GoDaddy
275,769 Twitter followers
LinkedIn® Page
www.linkedin.com
8,781 employees on LinkedIn®
Ownership
NYSE:GDDY