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Top Free Live Chat Software - Page 8

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
View all Live Chat Software
View all Live Chat Software
Plivo
(748)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
    • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
    • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    6.7
    Customization
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
  • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
  • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
6.7
Customization
Average: 8.5
0.0
No information available
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,677 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
500apps
(15)3.9 out of 5
Save to My Lists
Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    500apps is a highly diverse, intelligent, and compatible business platform offering top-quality value to every department in growing businesses. This infinity suite of 50 apps can be accessed at an u

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 500apps features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.3
    Lead Development
    Average: 8.5
    0.0
    No information available
    7.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • TR
    Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track... Read review
    Verified User in Banking
    UB
    Honestly, where do I start? You can access around 40 enterprise-level applications for just $14.99. I wanted to switch to Projectsly and Finder.io... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    500apps
    Year Founded
    2019
    HQ Location
    New York, California
    Twitter
    @SitePing500apps
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

500apps is a highly diverse, intelligent, and compatible business platform offering top-quality value to every department in growing businesses. This infinity suite of 50 apps can be accessed at an u

Users
No information available
Industries
No information available
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
500apps features and usability ratings that predict user satisfaction
0.0
No information available
9.3
Lead Development
Average: 8.5
0.0
No information available
7.4
Co-Browsing
Average: 8.1
TR
Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track... Read review
Verified User in Banking
UB
Honestly, where do I start? You can access around 40 enterprise-level applications for just $14.99. I wanted to switch to Projectsly and Finder.io... Read review
Seller Details
Seller
500apps
Year Founded
2019
HQ Location
New York, California
Twitter
@SitePing500apps
35 Twitter followers
LinkedIn® Page
www.linkedin.com

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Capacity
(57)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capacity features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Lead Development
    Average: 8.5
    9.2
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DW
    The platform is easy to navigate and customize. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    588 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
Capacity features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
7.8
Lead Development
Average: 8.5
9.2
Customization
Average: 8.5
0.0
No information available
DW
The platform is easy to navigate and customize. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
524 Twitter followers
LinkedIn® Page
www.linkedin.com
588 employees on LinkedIn®
Channel Talk
(13)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Channel Talk features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    9.4
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hui H.
    HH
    Channel.io offers FREE chat widget with super easy integration. Within 1 minute, I could have website visitors open a cute chat window and start... Read review
    Jin Y.
    JY
    Firstly, the cost is more reasonable compared to intercom. It is particularly efficient when broadcasting a large quantity of messages to users.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Channel
    Year Founded
    2014
    HQ Location
    Seoul, South Korea
    Twitter
    @ChannelioUS
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channel Talk is your first sales concierge designed to boost sales and LTV through your existing customers. Identify and engage key customers through our CRM. Provide personalized assistance through o

Users
No information available
Industries
No information available
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Channel Talk features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
9.4
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Hui H.
HH
Channel.io offers FREE chat widget with super easy integration. Within 1 minute, I could have website visitors open a cute chat window and start... Read review
Jin Y.
JY
Firstly, the cost is more reasonable compared to intercom. It is particularly efficient when broadcasting a large quantity of messages to users.... Read review
Seller Details
Seller
Channel
Year Founded
2014
HQ Location
Seoul, South Korea
Twitter
@ChannelioUS
14 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
Communication
(18)4.2 out of 5
View top Consulting Services for Communication
Save to My Lists
Entry Level Price:$90 month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Having conversations with your team and customers shouldn’t be this hard. Hence, we built Communication. With all of your communication and tools in one place, your teams will stay productive no matte

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 72% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Communication features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Suttichai R.
    SR
    The system is very fast I can combine clients to answer questions in one place. Read review
    anucha a.
    AA
    It works fast, light, doesn't look messy Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Little SaaS
    Year Founded
    2018
    HQ Location
    Newark, US
    Twitter
    @littlesaas
    148 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Having conversations with your team and customers shouldn’t be this hard. Hence, we built Communication. With all of your communication and tools in one place, your teams will stay productive no matte

Users
No information available
Industries
No information available
Market Segment
  • 72% Small-Business
  • 17% Mid-Market
Communication features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
Suttichai R.
SR
The system is very fast I can combine clients to answer questions in one place. Read review
anucha a.
AA
It works fast, light, doesn't look messy Read review
Seller Details
Seller
Little SaaS
Year Founded
2018
HQ Location
Newark, US
Twitter
@littlesaas
148 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Chatwoot
(14)4.5 out of 5
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alte

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatwoot features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    9.0
    Customization
    Average: 8.5
    7.5
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Education Management
    EE
    Free plan is great with integration options better than Livechat. Read review
    AS
    Consolidation of communications and interactions from multiple platforms like email, social media, etc Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatwoot
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alte

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
Chatwoot features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
9.0
Customization
Average: 8.5
7.5
Co-Browsing
Average: 8.1
Verified User in Education Management
EE
Free plan is great with integration options better than Livechat. Read review
AS
Consolidation of communications and interactions from multiple platforms like email, social media, etc Read review
Seller Details
Seller
Chatwoot
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Cliengo
(12)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cliengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mairina V.
    MV
    My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
    Antonio Leonardo L.
    AL
    It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cliengo
    Year Founded
    2017
    HQ Location
    Ciudad Autónoma de Buenos Aires
    Twitter
    @cliengo
    874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 42% Mid-Market
Cliengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
0.0
No information available
Mairina V.
MV
My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
Antonio Leonardo L.
AL
It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
Seller Details
Seller
Cliengo
Year Founded
2017
HQ Location
Ciudad Autónoma de Buenos Aires
Twitter
@cliengo
874 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Continually
(16)3.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Continually features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    9.6
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Timothy L.
    TL
    What I like most about Continually software is to be able to integrate real-time bots that can interact with visitors in multiple time zones, My... Read review
    Massimo C.
    MC
    "Continual.ly" is the only chatbot that gave an excellent free tier when I looked for it. Also, creating chatbots is genuinely idiot-proof. I... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Continually
    Year Founded
    2017
    HQ Location
    Belfast, Northern Ireland
    Twitter
    @UseContinually
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Continually features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
9.6
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Timothy L.
TL
What I like most about Continually software is to be able to integrate real-time bots that can interact with visitors in multiple time zones, My... Read review
Massimo C.
MC
"Continual.ly" is the only chatbot that gave an excellent free tier when I looked for it. Also, creating chatbots is genuinely idiot-proof. I... Read review
Seller Details
Seller
Continually
Year Founded
2017
HQ Location
Belfast, Northern Ireland
Twitter
@UseContinually
253 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Enchant
(57)4.8 out of 5
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enchant is a helpdesk and knowledge base software solution.

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 84% Small-Business
    • 11% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Enchant features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Goods
    AC
    integration with multiple shopify accounts Read review
    AL
    We've been using Enchant for 7 years since it was SupportFu. It integrates seamlessly into our support process. Customers can email us as they... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enchant
    HQ Location
    Arkansas, United States
    Twitter
    @enchant
    115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Enchant is a helpdesk and knowledge base software solution.

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 84% Small-Business
  • 11% Mid-Market
Enchant features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Verified User in Consumer Goods
AC
integration with multiple shopify accounts Read review
AL
We've been using Enchant for 7 years since it was SupportFu. It integrates seamlessly into our support process. Customers can email us as they... Read review
Seller Details
Seller
Enchant
HQ Location
Arkansas, United States
Twitter
@enchant
115 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
eGain Chat
(10)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 110% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eGain Chat features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Apparel & Fashion
    AA
    This was a software I used for my business to reach out to customers who were viewing my website. I was able to offer live chat assistance while... Read review
    Verified User in Banking
    UB
    Loved that I could work from home for a company that used this communicate with their customers! It was easy to use and really convenient! Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eGain
    Year Founded
    1997
    HQ Location
    Sunnyvale, CA
    Twitter
    @eGain
    2,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    781 employees on LinkedIn®
    Ownership
    NasdaqCM:EGAN
Product Description
How are these determined?Information
This description is provided by the seller.

eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries,

Users
No information available
Industries
No information available
Market Segment
  • 110% Enterprise
  • 40% Mid-Market
eGain Chat features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Verified User in Apparel & Fashion
AA
This was a software I used for my business to reach out to customers who were viewing my website. I was able to offer live chat assistance while... Read review
Verified User in Banking
UB
Loved that I could work from home for a company that used this communicate with their customers! It was easy to use and really convenient! Read review
Seller Details
Seller
eGain
Year Founded
1997
HQ Location
Sunnyvale, CA
Twitter
@eGain
2,509 Twitter followers
LinkedIn® Page
www.linkedin.com
781 employees on LinkedIn®
Ownership
NasdaqCM:EGAN
Engati
(17)4.1 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 47% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engati features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    7.5
    Customization
    Average: 8.5
    8.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • KF
    I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
    Verified User in Computer Software
    AC
    The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engati
    Year Founded
    2016
    HQ Location
    Silicon Valley, CA
    Twitter
    @getengati
    3,187 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 47% Mid-Market
Engati features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
7.5
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
KF
I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
Verified User in Computer Software
AC
The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
Seller Details
Seller
Engati
Year Founded
2016
HQ Location
Silicon Valley, CA
Twitter
@getengati
3,187 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
GotLiveChat
(10)4.4 out of 5
Save to My Lists
Entry Level Price:9.95 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GotLiveChat offers live chat software and real-time monitoring for webmasters.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GotLiveChat features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    9.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Servesh K.
    SK
    GotLiveChat is highly regarded for its ability to engage with users in time which greatly enhances the user experience. Its live chat feature... Read review
    DG
    It is well designed and user friendly and provides an array of options to address any concerns. It rarely encounters any problems.It is incredibly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GotLiveChat
    HQ Location
    Corning, NY
    Twitter
    @GotLiveChat
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GotLiveChat offers live chat software and real-time monitoring for webmasters.

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 30% Enterprise
GotLiveChat features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
9.0
Co-Browsing
Average: 8.1
Servesh K.
SK
GotLiveChat is highly regarded for its ability to engage with users in time which greatly enhances the user experience. Its live chat feature... Read review
DG
It is well designed and user friendly and provides an array of options to address any concerns. It rarely encounters any problems.It is incredibly... Read review
Seller Details
Seller
GotLiveChat
HQ Location
Corning, NY
Twitter
@GotLiveChat
20 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Hippo
(19)3.9 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hippo features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    7.6
    Customization
    Average: 8.5
    7.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Joan A.
    JA
    The choices of numbers and the ability to choose. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jungleworks
    Year Founded
    2011
    HQ Location
    Tampa, Florida
    Twitter
    @worksjungle
    584 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    326 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can pr

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 26% Small-Business
Hippo features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
7.6
Customization
Average: 8.5
7.0
Co-Browsing
Average: 8.1
Joan A.
JA
The choices of numbers and the ability to choose. Read review
Seller Details
Seller
Jungleworks
Year Founded
2011
HQ Location
Tampa, Florida
Twitter
@worksjungle
584 Twitter followers
LinkedIn® Page
www.linkedin.com
326 employees on LinkedIn®
Kindly
(32)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    9.2
    Customization
    Average: 8.5
    7.5
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susanne H.
    SH
    Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
9.2
Customization
Average: 8.5
7.5
Co-Browsing
Average: 8.1
Susanne H.
SH
Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
Verified User in Leisure, Travel & Tourism
AL
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Social Intents
(10)4.4 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Social Intents is a Live Chat and AI Chatbot platform designed to enhance communication between businesses and their website visitors. This solution enables teams to manage website chats directly from

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Social Intents features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    10.0
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Services
    AI
    Chat Feature that enables me to connect with website visitors from my Slack Read review
    Verified User in Health, Wellness and Fitness
    UH
    I love how I can easily create pop-ups for my website to obtain emails from visitors. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Social Intents
    Year Founded
    2015
    HQ Location
    Atlanta, GA
    Twitter
    @socialintents
    3,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Social Intents is a Live Chat and AI Chatbot platform designed to enhance communication between businesses and their website visitors. This solution enables teams to manage website chats directly from

Users
No information available
Industries
No information available
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Social Intents features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
10.0
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Verified User in Information Services
AI
Chat Feature that enables me to connect with website visitors from my Slack Read review
Verified User in Health, Wellness and Fitness
UH
I love how I can easily create pop-ups for my website to obtain emails from visitors. Read review
Seller Details
Seller
Social Intents
Year Founded
2015
HQ Location
Atlanta, GA
Twitter
@socialintents
3,678 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®