Comm100 Pricing Overview

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Comm100 Pricing Key Insights

Last updated on Jul 28, 2026


Comm100 offers 4 pricing editions, starting at $31. Comm100 pricing tiers are designed to support different usage levels and team sizes. Comm100 also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Comm100 pricing table below to figure out the best fit for your needs.


Live Chat Startup — $31 / 1 Agent Per Month
Live Chat Plus — $55 / 1 Agent Per Month
Live Chat Ultra — Contact Us
AI Agent — Contact Us
Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Comm100 Pricing FAQs

Generated using AI
Is Comm100 free, or does it offer a free trial?

Comm100 does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does Comm100 cost in 2026?

According to G2 data, Comm100 pricing in 2026 starts at $31.00 and can reach $55.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Comm100 Network Corporation's official pricing page for the most current details.

Who is Comm100 pricing best suited for?

According to G2 reviews of Comm100, small businesses represent the largest reviewer segment and consistently report strong satisfaction, particularly with the AI Agent for 24/7 coverage with lean teams, and with Live Chat Startup or Plus for straightforward deployment. Mid-market teams in gambling, financial services, and information technology gravitate toward higher tiers for advanced routing, reporting, and multilingual support. Enterprise reviewers in insurance, higher education, and healthcare highlight reliability, compliance capabilities, and scalability. G2 data on Comm100's pricing structure suggests Live Chat Startup suits solo or small support teams, Plus fits growing mid-market operations, and Ultra or AI Agent tiers serve complex, high-volume, or compliance-sensitive environments.

What are the key differences between the free and paid versions of Comm100?

Comm100 does not offer a permanent free tier but provides a free trial for evaluation. The entry-level Live Chat Startup plan at $31.00/month covers core functionality including widget customization, canned messages, basic reporting, and one chat campaign. Upgrading to Live Chat Plus at $55.00/month adds audio-video chat, advanced reporting, unlimited campaigns, role management, custom pre- and post-chat surveys, and removes Comm100 branding. Live Chat Ultra, priced on request, layers in screen sharing, custom reporting, agent shift management, SSO, and on-premise deployment. The AI Agent tier, also custom-priced, extends across 12 channels with context-aware automation. G2 reviewers frequently cite advanced reporting and AI features as primary upgrade drivers.

Is Comm100 considered good value for its pricing?

G2 reviewers broadly regard Comm100's pricing as competitive for the feature depth delivered. Multiple reviewers explicitly call pricing 'reasonable' and 'not very expensive' relative to capabilities, and one mid-market Computer Games reviewer notes saving significant money after switching. A reviewer with no segment listed acknowledges Comm100 is not the cheapest option but considers it money well spent given the feature suite and support quality. One mid-market Accounting reviewer flags cost as a concern. High average ratings alongside recurring praise for support responsiveness, AI features, reporting depth, and reliability reinforce a strong value perception, particularly for small businesses and mid-market teams needing scalable live chat without enterprise-level spend.

Comm100 Pricing Reviews

(2)
BA
Brentley A.
Operations Manager
Mid-Market (51-1000 emp.)
"Comm100 Live chat"
5/5
What do you like best about Comm100?

24/7, knowledgeable customer support that does not give robotic responses and actiually know their product reall well as wellas continued interest in projects that we work on. Review collected by and hosted on G2.com.

What do you dislike about Comm100?

I can't say much here. Comm100 servce is really great Review collected by and hosted on G2.com.

Response from Anna Zhang of Comm100

Hi Brentley, thank you for the kind words! We’re glad you’re happy with our service and that Comm100 has helped you save money. Our team works hard to provide responsive, personalized support, and we truly appreciate your trust.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clear, User-Friendly UI That Makes Monitoring Typed Text Easy"
4/5
What do you like best about Comm100?

UI/UX: It’s quite clear and easy to use. I also find it helpful that we can monitor the typed texture before the client sends it out. I am just a user, so have no idea about integrations & pricing. Review collected by and hosted on G2.com.

What do you dislike about Comm100?

1. It is difficult to edit or format text within the chat box.

2. There is no option to quote or reference a specific message, which I think would be very useful.

3. There is no option to recall or unsend a message after it has been sent.

4. AI Text enhancement is bad. Review collected by and hosted on G2.com.

Response from Anna Zhang of Comm100

Thanks for the detailed feedback! We’re glad the UI, visitor context, and internal notes are helping your team. One quick clarification: message recall and editing have been supported since 2024 for eligible Live Chat plans, so our team would be happy to help you enable or locate the feature. https://help.comm100.com/release-update-jan-2-2024-live-chat-enhancements

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