[ Vision ... Reviews ](https://www.g2.com/products/vision-helpdesk/reviews) [ Vision ... Reviews ](https://www.g2.com/products/vision-helpdesk/reviews) # Vision Helpdesk Pricing Overview [Editedit](https://my.g2.com/vision-helpdesk/pricings) Free Trial Starter Help Desk - SaaS License $12.00 1 Per Staff Per Month Download Recurring License will cost $8 per staff per month billed annually. Download One Time License will cost $200 per staff one time - Multi Channel Help desk - Ticket Management - Knowledgebase Management - Gamification - Workflow, SLA and Escalation, - Drive - Reporting Show More Satellite Help Desk - SaaS License $24.00 1 Per Staff Per Month Download Recurring License will cost $20 per staff per month billed annually. Download One Time License will cost $500 per staff one time - All features listed in Pro Help Desk - Manage Multi Company Support Show More Pro Help Desk - SaaS License $20.00 1 Per Staff Per Month Download Recurring License will cost $16 per staff per month billed annually. Download One Time License will cost $400 per staff one time - All features from Starter Help Desk - Blabby - Staff Collaboration - Task Management - Ticket Billing - Forums Show More Pro Service Desk - SaaS License $32.00 1 Per Staff Per Month Download Recurring License will cost $24 per staff per month billed annually. Download One Time License will cost $600 per staff one time - Incident Management - PINKVerify Certified - CMDB / Asset Management - PINKVerify Certified - Knowledgebase Management - Contract Management - Financial Management - Product and Service Catalog - PINKVerify Certified - Supplier Management - All Features From Help Desk and Satellite Help Desk Show More Ent Service Desk - SaaS License $48.00 1 Per Staff Per Month Download Recurring License will cost $32 per staff per month billed annually. Download One Time License will cost $800 per staff one time - All Features from Pro Service Desk - Problem Management - PINKVerify Certified - Change Management - PINKVerify Certified - Release Management - PINKVerify Certified Show More Live Chat Software - SaaS License $20.00 1 Per Staff Per Month Download Recurring License will cost $16 per staff per month billed annually. Download One Time License will cost $400 per staff one time - Multi Company Live Chat - Online Visitor Tracking - Live Chat Automation - Workflow Rules - Widgets - Round Robin Rules - Virtual Agents - Reports - In-Built Help Desk Features Show More Vision Helpdesk all products are available in Download (On-Premises ) and SaaS versions (Recurring and One-Time Price availability) We offer 30 Days Free Trial for all products. Vision Helpdesk has 6 pricing editions, from $12 to $48. A free trial of Vision Helpdesk is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Vision Helpdesk is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Vision Helpdesk must be conducted with the seller. For SaaS License Customers can select locations (US, UK, EU & IN) at no additional cost. Pricing information was last updated on October 09, 2024 Show More [ ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") Sponsored ManageEngine ServiceDesk Plus 4.2/5 (249) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,674) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,620) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Zoho Desk](https://images.g2crowd.com/uploads/product/hd_favicon/a802fffb70d9aa2eac634f166fa8b824/zoho-desk.svg "Zoho Desk") Zoho Desk 4.4/5 (7,435) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/vision-helpdesk/competitors/alternatives) ## Vision Helpdesk Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png) [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ##### Support Only (Team) | $19.001 user per month billed annually | Integrated customer support - Email & social media - Web widget & mobile SDK - Pre-defined business rules - Essentials card - Interaction history | | ![Zoho Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg) [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ##### FREE | $0.00 | Completely Free upto 3 agents - Email Ticketing - Customer Management - Private Knowledge Base - Multi Language Help desk - Mobile Apps - 24\*5 Email Support - Help Center - Predefined SLAs - Macros [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Vision Helpdesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Vision Helpdesk Pricing Reviews (1) ![Himanshu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu P.") HP Himanshu P. Senior Account officer Small-Business (50 or fewer emp.) 9/5/2025 More Options - "Advantages" 5/5 What do you like best about Vision Helpdesk? Vision Helpdesk is a reliable and user-friendly support solution. The interface is clean, features are well-organized, and it really simplifies ticket management. Great value for businesses looking for efficient customer support software Review collected by and hosted on G2.com. What do you dislike about Vision Helpdesk? 1. The mobile app experience is not very smooth and lacks some desktop features. 2. Reporting and analytics are basic, and advanced insights require extra effort or third-party tools Review collected by and hosted on G2.com. What problems is Vision Helpdesk solving and how is that benefiting you? Provides automation features like SLA management, auto assigning, and reminders to improve response time. Allows for team collaboration on tickets avoiding duplication of work. Review collected by and hosted on G2.com. Show More Rating Updated (9/8/2025) Validated ReviewerSource: Organic Vision Helpdesk Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk 4.4/5 (3,751) [ Compare Now ](https://www.g2.com/compare/freshdesk-vs-vision-helpdesk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") Zendesk for Customer Service 4.3/5 (6,981) [ Compare Now ](https://www.g2.com/compare/vision-helpdesk-vs-zendesk-for-customer-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d68fb3441984f65bb47553080870d100/glpi.png "Product Avatar Image") GLPI 4.5/5 (41) [ Compare Now ](https://www.g2.com/compare/glpi-vs-vision-helpdesk) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk) [ Service Desk ](https://www.g2.com/categories/service-desk) Show More ##### Explore More [ Top tools for scanning containers for vulnerabilities ](https://www.g2.com/discussions/which-are-the-top-tools-for-scanning-containers-for-vulnerabilities)[ What are the most trusted field sales software by sales managers at retail based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[ Which sales enablement software do experts suggest ](https://www.g2.com/discussions/which-sales-enablement-software-do-experts-suggest) [ Leading app performance monitoring software for cloud services ](https://www.g2.com/discussions/leading-app-performance-monitoring-software-for-cloud-services)[ What are the top-rated database monitoring platforms for cloud deployments? ](https://www.g2.com/discussions/what-are-the-top-rated-database-monitoring-platforms-for-cloud-deployments)[ Pros and Cons Details ](https://www.g2.com/products/vision-helpdesk/reviews?qs=pros-and-cons) Show More [ Top tools for scanning containers for vulnerabilities ](https://www.g2.com/discussions/which-are-the-top-tools-for-scanning-containers-for-vulnerabilities)[ What are the most trusted field sales software by sales managers at retail based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-field-sales-software-by-sales-managers-at-retail-based-on-user-reviews)[ Which sales enablement software do experts suggest ](https://www.g2.com/discussions/which-sales-enablement-software-do-experts-suggest) [ Leading app performance monitoring software for cloud services ](https://www.g2.com/discussions/leading-app-performance-monitoring-software-for-cloud-services)[ What are the top-rated database monitoring platforms for cloud deployments? ](https://www.g2.com/discussions/what-are-the-top-rated-database-monitoring-platforms-for-cloud-deployments)[ Pros and Cons Details ](https://www.g2.com/products/vision-helpdesk/reviews?qs=pros-and-cons)