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Top Free Live Chat Software - Page 5

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
(516)4.4 out of 5
View top Consulting Services for 3CX
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Lead Development
    Average: 8.5
    8.9
    Customization
    Average: 8.5
    9.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Brandon B.
    BB
    The price is 2nd to none for sure and it does work well on call quality. Read review
    Abi G.
    AG
    3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    29,403 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 42% Small-Business
3CX features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
9.7
Co-Browsing
Average: 8.1
Brandon B.
BB
The price is 2nd to none for sure and it does work well on call quality. Read review
Abi G.
AG
3CX stands out for its flexible deployment, robust feature set, and cost-effective plans, including a free version for up to 10 users Read review
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
29,403 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.4
    Customization
    Average: 8.5
    8.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Ram E.
    RE
    They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
    Puneet  Y.
    PY
    The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    896 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.4
Customization
Average: 8.5
8.0
Co-Browsing
Average: 8.1
Ram E.
RE
They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
Puneet  Y.
PY
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,534 Twitter followers
LinkedIn® Page
www.linkedin.com
896 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX Programmable Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    9.6
    Customization
    Average: 8.5
    7.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Broadcast Media
    UB
    Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
    Savitha S.
    SS
    A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VCLOUDX
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    116 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 31% Mid-Market
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
9.6
Customization
Average: 8.5
7.8
Co-Browsing
Average: 8.1
Verified User in Broadcast Media
UB
Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
Savitha S.
SS
A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
Seller Details
Seller
VCLOUDX
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
116 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start autom

    Users
    No information available
    Industries
    • Retail
    • Education Management
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Watermelon AI is a platform that provides a chatbot service to handle customer inquiries and reduce workload.
    • Reviewers frequently mention the platform's ease of use, affordability, and the ability to significantly reduce the number of standard customer questions, thus saving valuable time and resources.
    • Reviewers mentioned that setting up the chatbot requires a good understanding and time, and it can occasionally provide inaccurate or incomplete answers, also the process of updating URLs used in the chatbot is manual and time-consuming.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Watermelon features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Lead Development
    Average: 8.5
    8.1
    Customization
    Average: 8.5
    6.6
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Utrecht, NL
    Twitter
    @WatermelonHQ
    3,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start autom

Users
No information available
Industries
  • Retail
  • Education Management
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Watermelon AI is a platform that provides a chatbot service to handle customer inquiries and reduce workload.
  • Reviewers frequently mention the platform's ease of use, affordability, and the ability to significantly reduce the number of standard customer questions, thus saving valuable time and resources.
  • Reviewers mentioned that setting up the chatbot requires a good understanding and time, and it can occasionally provide inaccurate or incomplete answers, also the process of updating URLs used in the chatbot is manual and time-consuming.
Watermelon features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
7.7
Lead Development
Average: 8.5
8.1
Customization
Average: 8.5
6.6
Co-Browsing
Average: 8.1
Seller Details
Year Founded
2018
HQ Location
Utrecht, NL
Twitter
@WatermelonHQ
3,022 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and ot

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 92% Small-Business
    • 4% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AiTrillion features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Lead Development
    Average: 8.5
    8.9
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Davina P.
    DP
    Having experienced first-hand the power of AiTrillion, I can say that this platform is a game-changer in eCommerce. The setup was incredibly quick... Read review
    RM
    By combining 11 various customer interaction channels, the AI-powered platform makes it simple for me to communicate with millions of consumers... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Claymont, Delaware
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and ot

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 92% Small-Business
  • 4% Mid-Market
AiTrillion features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
Davina P.
DP
Having experienced first-hand the power of AiTrillion, I can say that this platform is a game-changer in eCommerce. The setup was incredibly quick... Read review
RM
By combining 11 various customer interaction channels, the AI-powered platform makes it simple for me to communicate with millions of consumers... Read review
Seller Details
Year Founded
2018
HQ Location
Claymont, Delaware
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(570)4.6 out of 5
View top Consulting Services for HighLevel
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Entry Level Price:$97.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 62% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a platform that combines CRM, email marketing, funnels, and automation into one tool, aiming to streamline tasks and improve efficiency for businesses.
    • Reviewers frequently mention the platform's wide range of features, its ability to integrate various aspects of business operations, and the valuable support provided by the HighLevel team.
    • Reviewers mentioned the steep learning curve for new users, the overwhelming number of features, and the need for more intuitive interface and better documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HighLevel features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    7.2
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    7,768 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,915 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 62% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a platform that combines CRM, email marketing, funnels, and automation into one tool, aiming to streamline tasks and improve efficiency for businesses.
  • Reviewers frequently mention the platform's wide range of features, its ability to integrate various aspects of business operations, and the valuable support provided by the HighLevel team.
  • Reviewers mentioned the steep learning curve for new users, the overwhelming number of features, and the need for more intuitive interface and better documentation.
HighLevel features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
7.8
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
7.2
Co-Browsing
Average: 8.1
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
7,768 Twitter followers
LinkedIn® Page
www.linkedin.com
1,915 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zenzap is a professional work chat app that helps you separate work from personal life by providing a secure, organized space for team communication. It’s built for companies that want the speed a

    Users
    • Director
    Industries
    • Health, Wellness and Fitness
    • Computer Software
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zenzap features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    6.3
    Lead Development
    Average: 8.5
    6.9
    Customization
    Average: 8.5
    6.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Eyal R.
    ER
    The features that are specific to everyday business communication, such as meeting scheduling, zoom scheduling , "to do" assignments and more Read review
    Phil C.
    PC
    Our business was using Whatsapp but for a multitude of reasons we identified a need to move away from this including: -blurring between personal... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zenzap
    Company Website
    Year Founded
    2022
    HQ Location
    Tel Aviv
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zenzap is a professional work chat app that helps you separate work from personal life by providing a secure, organized space for team communication. It’s built for companies that want the speed a

Users
  • Director
Industries
  • Health, Wellness and Fitness
  • Computer Software
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Zenzap features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
6.3
Lead Development
Average: 8.5
6.9
Customization
Average: 8.5
6.3
Co-Browsing
Average: 8.1
Eyal R.
ER
The features that are specific to everyday business communication, such as meeting scheduling, zoom scheduling , "to do" assignments and more Read review
Phil C.
PC
Our business was using Whatsapp but for a multitude of reasons we identified a need to move away from this including: -blurring between personal... Read review
Seller Details
Seller
Zenzap
Company Website
Year Founded
2022
HQ Location
Tel Aviv
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stream powers real-time communication experiences for billions of end users across multiple industries. Stream's Chat API and SDKs were developed to enable teams to quickly ship a full-featured, hig

    Users
    • Software Engineer
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 23% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stream features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    9.2
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Christian D.
    CD
    Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well... Read review
    Verified User in Education Management
    EE
    If you're looking to build community-driven features that are intuitive and familiar to your users, in order to facilite one-to-one, or... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stream
    Year Founded
    2015
    HQ Location
    Boulder, US
    Twitter
    @getstream_io
    12,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    285 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stream powers real-time communication experiences for billions of end users across multiple industries. Stream's Chat API and SDKs were developed to enable teams to quickly ship a full-featured, hig

Users
  • Software Engineer
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 23% Mid-Market
Stream features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
9.2
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Christian D.
CD
Stream Chat provides a way to add a chat in your service or app. We liked we could integrate and use it in a very short time. The chat is well... Read review
Verified User in Education Management
EE
If you're looking to build community-driven features that are intuitive and familiar to your users, in order to facilite one-to-one, or... Read review
Seller Details
Seller
Stream
Year Founded
2015
HQ Location
Boulder, US
Twitter
@getstream_io
12,221 Twitter followers
LinkedIn® Page
www.linkedin.com
285 employees on LinkedIn®
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Lead Development
    Average: 8.5
    9.0
    Customization
    Average: 8.5
    8.9
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • CA
    - Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
    TR
    • It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.5
Lead Development
Average: 8.5
9.0
Customization
Average: 8.5
8.9
Co-Browsing
Average: 8.1
CA
- Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
TR
• It's free and easy to integrate • User-friendly Logic Building Interface • No. of Features it has Read review
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Customerly is a customer relationship management tool that integrates chatbox, email, and AI features to manage customer relations and internal communication.
    • Reviewers frequently mention the ease of use, the ability to create and send newsletters, the intuitive creation of product guides, and the significant time savings due to the AI expansion feature.
    • Users reported issues with delayed notifications, lack of WhatsApp integration, difficulties in preparing contact lists due to non-intuitive filters, and challenges in training the AI feature.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customerly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    7.9
    Customization
    Average: 8.5
    8.3
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Dublin, IE
    Twitter
    @customerlyio
    169 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Customerly is a customer relationship management tool that integrates chatbox, email, and AI features to manage customer relations and internal communication.
  • Reviewers frequently mention the ease of use, the ability to create and send newsletters, the intuitive creation of product guides, and the significant time savings due to the AI expansion feature.
  • Users reported issues with delayed notifications, lack of WhatsApp integration, difficulties in preparing contact lists due to non-intuitive filters, and challenges in training the AI feature.
Customerly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
7.9
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
Seller Details
Year Founded
2017
HQ Location
Dublin, IE
Twitter
@customerlyio
169 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of co

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • User.com features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    9.3
    Customization
    Average: 8.5
    9.2
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Marc-Antoine C.
    MC
    UserEngage provides a lot of features (chat, visitor tracking, forms, email campaigns, marketing automation, etc.) for the price. It is definitely... Read review
    Pawel S.
    PS
    After switching from intercom I was afraid if User.com will be a great match. A few weeks later I'm sure, that it's great tool with almost... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    User.com
    Year Founded
    2016
    HQ Location
    Paris, FR
    Twitter
    @user_com_app
    6,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of co

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 14% Mid-Market
User.com features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
9.3
Customization
Average: 8.5
9.2
Co-Browsing
Average: 8.1
Marc-Antoine C.
MC
UserEngage provides a lot of features (chat, visitor tracking, forms, email campaigns, marketing automation, etc.) for the price. It is definitely... Read review
Pawel S.
PS
After switching from intercom I was afraid if User.com will be a great match. A few weeks later I'm sure, that it's great tool with almost... Read review
Seller Details
Seller
User.com
Year Founded
2016
HQ Location
Paris, FR
Twitter
@user_com_app
6,296 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Lead Development
    Average: 8.5
    8.6
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • MT
    First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
    Verified User in Online Media
    UO
    Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
Lead Development
Average: 8.5
8.6
Customization
Average: 8.5
0.0
No information available
MT
First, Helpwise is easy to use. I have a small team of 3 that utilizes Helpwise to provide support to our small business clients. Previously we... Read review
Verified User in Online Media
UO
Helpwise has a clean UI and lots of smart integrations which make you more productive. It's cheaper than popular rivals and has more features than... Read review
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
302 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ozonetel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Lead Development
    Average: 8.5
    8.7
    Customization
    Average: 8.5
    8.6
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Samuel A.
    SA
    The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
    Pooja  G.
    PG
    Easy-to-navigate dashboard with a simple and intuitive design. Minimal training required for new users. IVR (Interactive Voice Response) improves... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    354 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Lead Development
Average: 8.5
8.7
Customization
Average: 8.5
8.6
Co-Browsing
Average: 8.1
Samuel A.
SA
The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
Pooja  G.
PG
Easy-to-navigate dashboard with a simple and intuitive design. Minimal training required for new users. IVR (Interactive Voice Response) improves... Read review
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
791 Twitter followers
LinkedIn® Page
www.linkedin.com
354 employees on LinkedIn®
Entry Level Price:$39/month 3
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProProfs Chat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    9.6
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Verified User in Information Technology and Services
    UI
    Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
    EK
    For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ProProfs
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @ProProfs
    4,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProProfs Chat is a responsive live chat software that helps organizations get in touch with their daily visitors and customers in real-time hassle-free. Whether you own a small, medium or enterprise l

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
ProProfs Chat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
9.6
Co-Browsing
Average: 8.1
Verified User in Information Technology and Services
UI
Really appreciate that this cost-effective live chat software comes with various integration options and helps our organization to track the... Read review
EK
For me it’s got to be the ability to answer customer queries in real-time and keeping them engaged with our services. This ability helps us capture... Read review
Seller Details
Seller
ProProfs
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@ProProfs
4,766 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Lead Development
    Average: 8.5
    8.9
    Customization
    Average: 8.5
    9.2
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
  • Aleksandra G.
    AG
    Zowie works seamlessly with Messenger !! Read review
    Verified User in Information Technology and Services
    AI
    We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.3
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
9.2
Co-Browsing
Average: 8.1
Aleksandra G.
AG
Zowie works seamlessly with Messenger !! Read review
Verified User in Information Technology and Services
AI
We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
Seller Details
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
149 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®