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Top Free Live Chat Software - Page 7

Check out our list of free Live Chat Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Live Chat Software to ensure you get the right product.

View Free Live Chat Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
210 Live Chat Products Available
View all Live Chat Software
View all Live Chat Software
Chaport
(21)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chaport features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Lead Development
    Average: 8.5
    7.3
    Customization
    Average: 8.5
    6.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hoang L.
    HL
    First of all it's FREE! So easy to install like just minute to setup. Great customer support! Easy to use, Cool User interface, Visitors can see... Read review
    MI
    • Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chaport
    Year Founded
    2014
    HQ Location
    Alhambra, USA
    Twitter
    @ChaportLiveChat
    57 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage w

Users
No information available
Industries
No information available
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
Chaport features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.1
Lead Development
Average: 8.5
7.3
Customization
Average: 8.5
6.3
Co-Browsing
Average: 8.1
Hoang L.
HL
First of all it's FREE! So easy to install like just minute to setup. Great customer support! Easy to use, Cool User interface, Visitors can see... Read review
MI
• Unbeatable pricing plans. Chaport offers FREE,FOREVER and Pro plans. The FREE,FOREVER plan itself offers the features such as collecting visitor... Read review
Seller Details
Seller
Chaport
Year Founded
2014
HQ Location
Alhambra, USA
Twitter
@ChaportLiveChat
57 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Emplifi
(367)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    6.7
    Lead Development
    Average: 8.5
    10.0
    Customization
    Average: 8.5
    6.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • FP
    To our company, the best has been using Emplifi dashboards to quantify and qualify our Social Media interactions. Read review
    Verified User in Non-Profit Organization Management
    AN
    The customer service is the best part of Emplifi. We are always notified of upcoming changes, our feedback is taken into consideration for new... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
6.7
Lead Development
Average: 8.5
10.0
Customization
Average: 8.5
6.7
Co-Browsing
Average: 8.1
FP
To our company, the best has been using Emplifi dashboards to quantify and qualify our Social Media interactions. Read review
Verified User in Non-Profit Organization Management
AN
The customer service is the best part of Emplifi. We are always notified of upcoming changes, our feedback is taken into consideration for new... Read review
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®

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LiveCaller
(18)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveCaller features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    8.3
    Customization
    Average: 8.5
    8.1
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Steephen P G.
    SG
    It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveCaller
    Year Founded
    2019
    HQ Location
    Tbilisi, GE
    Twitter
    @live_caller
    11 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses a

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Mid-Market
LiveCaller features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
8.3
Customization
Average: 8.5
8.1
Co-Browsing
Average: 8.1
Steephen P G.
SG
It is easier and faster than other web call services and also use live chat and co browse no matter where the location is and that is a helpful... Read review
Seller Details
Seller
LiveCaller
Year Founded
2019
HQ Location
Tbilisi, GE
Twitter
@live_caller
11 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
ThriveDesk
(48)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ThriveDesk features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Lead Development
    Average: 8.5
    8.9
    Customization
    Average: 8.5
    5.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • HM S.
    HS
    The best things about ThriveDesk to me are its shared inbox, community, self-service portal, customizable live chat, team member assigning feature,... Read review
    S. M. Nazmul N.
    SN
    I like the UI and ease of use of the ThriveDesk, it's intuitive and not as cluttered as other softwares. Provided a cooperative platform and easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ThriveDesk
    Year Founded
    2024
    HQ Location
    Dhaka, BD
    Twitter
    @thrivedesk
    240 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..

Users
No information available
Industries
  • Computer Software
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
ThriveDesk features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Lead Development
Average: 8.5
8.9
Customization
Average: 8.5
5.8
Co-Browsing
Average: 8.1
HM S.
HS
The best things about ThriveDesk to me are its shared inbox, community, self-service portal, customizable live chat, team member assigning feature,... Read review
S. M. Nazmul N.
SN
I like the UI and ease of use of the ThriveDesk, it's intuitive and not as cluttered as other softwares. Provided a cooperative platform and easy... Read review
Seller Details
Seller
ThriveDesk
Year Founded
2024
HQ Location
Dhaka, BD
Twitter
@thrivedesk
240 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Octadesk
(55)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at R$1,542.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Octadesk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    7.6
    Customization
    Average: 8.5
    8.1
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Vinicius T.
    VT
    Ease of use, chatbox allowing a wide range of implementations, allowing easy use via app or browser, and most importantly, adding to our own system. Read review
    Lugyana L.
    LL
    I like the practicality of viewing social networks through conversations, in addition to the entire structure that is easy to configure, a system... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Octadesk
    Year Founded
    2008
    HQ Location
    Sao Paulo, SP
    Twitter
    @octadesk
    84 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Small-Business
  • 38% Mid-Market
Octadesk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
7.6
Customization
Average: 8.5
8.1
Co-Browsing
Average: 8.1
Vinicius T.
VT
Ease of use, chatbox allowing a wide range of implementations, allowing easy use via app or browser, and most importantly, adding to our own system. Read review
Lugyana L.
LL
I like the practicality of viewing social networks through conversations, in addition to the entire structure that is easy to configure, a system... Read review
Seller Details
Seller
Octadesk
Year Founded
2008
HQ Location
Sao Paulo, SP
Twitter
@octadesk
84 Twitter followers
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Velaro
(17)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Velaro helps you connect with customers across every stage of their journey through one unified platform. From live chat and AI-powered chatbots to SMS, WhatsApp, Messenger, email, and voice channels

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 29% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Velaro features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    6.7
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Scott M.
    SM
    It's a great low cost solution for a Magento Live Chat Extension. We were able to create branding & set up Velaro in time for holiday quickly. It... Read review
    Rock R.
    RR
    The online control panel & reporting features are top-notch, and the Velaro support team answers all questions / concerns quickly and thoroughly. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Velaro
    Year Founded
    2000
    HQ Location
    Baltimore, MD
    Twitter
    @Velaro_Inc
    1,156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Velaro helps you connect with customers across every stage of their journey through one unified platform. From live chat and AI-powered chatbots to SMS, WhatsApp, Messenger, email, and voice channels

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 29% Enterprise
Velaro features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
6.7
Customization
Average: 8.5
0.0
No information available
Scott M.
SM
It's a great low cost solution for a Magento Live Chat Extension. We were able to create branding & set up Velaro in time for holiday quickly. It... Read review
Rock R.
RR
The online control panel & reporting features are top-notch, and the Velaro support team answers all questions / concerns quickly and thoroughly. Read review
Seller Details
Seller
Velaro
Year Founded
2000
HQ Location
Baltimore, MD
Twitter
@Velaro_Inc
1,156 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
OneDesk
(33)4.2 out of 5
Save to My Lists
Entry Level Price:$9 /user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OneDesk features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Lead Development
    Average: 8.5
    7.8
    Customization
    Average: 8.5
    8.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    It takes care of many project management tasks such as tracking activities, team deliverables, hours logged by the team. Help saves time, increase... Read review
    Fabian S.
    FS
    He helped me solve the flow of tickets created, assisting each one effectively and fast. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OneDesk
    Year Founded
    2009
    HQ Location
    Montreal, Canada
    Twitter
    @OneDeskApp
    738 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 27% Enterprise
OneDesk features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.1
8.6
Lead Development
Average: 8.5
7.8
Customization
Average: 8.5
8.3
Co-Browsing
Average: 8.1
Verified User in Information Technology and Services
UI
It takes care of many project management tasks such as tracking activities, team deliverables, hours logged by the team. Help saves time, increase... Read review
Fabian S.
FS
He helped me solve the flow of tickets created, assisting each one effectively and fast. Read review
Seller Details
Seller
OneDesk
Year Founded
2009
HQ Location
Montreal, Canada
Twitter
@OneDeskApp
738 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Provide Support
(16)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer as

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Small-Business
    • 19% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Provide Support features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    5.0
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Goods
    UC
    Its very simple and easy to use. The most important tool is the chat tool and it does it well for a fair price. Read review
    Verified User in Hospital & Health Care
    UH
    That I can chat and get support quickly for computer questions Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Provide Support
    Year Founded
    2003
    HQ Location
    New York, New York
    Twitter
    @provide_support
    3,622 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer as

Users
No information available
Industries
No information available
Market Segment
  • 63% Small-Business
  • 19% Enterprise
Provide Support features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
5.0
Co-Browsing
Average: 8.1
Verified User in Consumer Goods
UC
Its very simple and easy to use. The most important tool is the chat tool and it does it well for a fair price. Read review
Verified User in Hospital & Health Care
UH
That I can chat and get support quickly for computer questions Read review
Seller Details
Seller
Provide Support
Year Founded
2003
HQ Location
New York, New York
Twitter
@provide_support
3,622 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
REVE Chat
(15)4.6 out of 5
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Mid-Market
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • REVE Chat features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Lead Development
    Average: 8.5
    9.1
    Customization
    Average: 8.5
    8.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Lasantha Bandara K.
    LK
    I like about many features available in their chat service including Video Chat, Voice Call, Facebook Messaging and more. Read review
    Adeline W.
    AW
    I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revechat
    Year Founded
    2014
    HQ Location
    Singapore, Singapore
    Twitter
    @REVEChat
    1,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to mes

Users
No information available
Industries
No information available
Market Segment
  • 53% Mid-Market
  • 27% Small-Business
REVE Chat features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.3
Lead Development
Average: 8.5
9.1
Customization
Average: 8.5
8.8
Co-Browsing
Average: 8.1
Lasantha Bandara K.
LK
I like about many features available in their chat service including Video Chat, Voice Call, Facebook Messaging and more. Read review
Adeline W.
AW
I like this software because it is a platform that provides its users with multiple channels for their communication with clients, in which the... Read review
Seller Details
Seller
Revechat
Year Founded
2014
HQ Location
Singapore, Singapore
Twitter
@REVEChat
1,226 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Atlas Support
(23)4.9 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 87% Small-Business
    • 13% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atlas Support features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    9.7
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • EN
    What I like best about Atlas Support is how quick and helpful they are. They always provide clear solutions and go the extra mile to resolve... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlas Support Inc
    Year Founded
    2021
    HQ Location
    Pleasanton, US
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 87% Small-Business
  • 13% Mid-Market
Atlas Support features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.3
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
9.7
Co-Browsing
Average: 8.1
EN
What I like best about Atlas Support is how quick and helpful they are. They always provide clear solutions and go the extra mile to resolve... Read review
Seller Details
Seller
Atlas Support Inc
Year Founded
2021
HQ Location
Pleasanton, US
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
FROGED
(14)4.2 out of 5
Save to My Lists
Entry Level Price:$32.50
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FROGED features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Lead Development
    Average: 8.5
    7.0
    Customization
    Average: 8.5
    5.8
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ángel R.
    ÁR
    It is very easy to use and integrate. The support they offer is good and they are usually open to changes and suggestions. When there has been a... Read review
    Timothy M.
    TM
    I USED to like the support team and the UI of the system Since, I have migrated to a different system, but while I was using it i was happy, that... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FROGED TECHNOLOGIES S.L.
    Year Founded
    2019
    HQ Location
    Malaga, Spain
    Twitter
    @FrogedEN
    281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
FROGED features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
7.9
Lead Development
Average: 8.5
7.0
Customization
Average: 8.5
5.8
Co-Browsing
Average: 8.1
Ángel R.
ÁR
It is very easy to use and integrate. The support they offer is good and they are usually open to changes and suggestions. When there has been a... Read review
Timothy M.
TM
I USED to like the support team and the UI of the system Since, I have migrated to a different system, but while I was using it i was happy, that... Read review
Seller Details
Seller
FROGED TECHNOLOGIES S.L.
Year Founded
2019
HQ Location
Malaga, Spain
Twitter
@FrogedEN
281 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Sobot Omnichannel Suite
(45)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

    Users
    • CEO
    Industries
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sobot is a communication management platform that centralizes inquiries from various sources to support consistent workflow execution.
    • Users frequently mention the platform's unified interface and its ability to centralize inquiries, reducing delays and supporting workflow execution.
    • Users experienced some difficulties with the mobile experience, stating it isn't as smooth as the desktop version, which is important for users who primarily use phones.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Lead Development
    Average: 8.5
    9.8
    Customization
    Average: 8.5
    10.0
    Co-Browsing
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sobot
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sobot is a leading global contact center solution provider, offering a suite of solutions and services, including chatbot, live chat, voice, ticketing system, messaging, and WhatsApp Business API.

Users
  • CEO
Industries
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sobot is a communication management platform that centralizes inquiries from various sources to support consistent workflow execution.
  • Users frequently mention the platform's unified interface and its ability to centralize inquiries, reducing delays and supporting workflow execution.
  • Users experienced some difficulties with the mobile experience, stating it isn't as smooth as the desktop version, which is important for users who primarily use phones.
Sobot Omnichannel Suite features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Lead Development
Average: 8.5
9.8
Customization
Average: 8.5
10.0
Co-Browsing
Average: 8.1
Seller Details
Seller
Sobot
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Deskpro
(86)4.2 out of 5
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deskpro is the only help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security, compliance and data privacy options. Deskpro deploym

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 51% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deskpro features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Lead Development
    Average: 8.5
    8.0
    Customization
    Average: 8.5
    9.4
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Higher Education
    AH
    Easy to manage support tickets with customers Read review
    Verified User in Internet
    AI
    There are many features that we don't use that may be useful for others. It is intuitive and the interface looks slick both for customers and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deskpro
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deskpro is the only help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security, compliance and data privacy options. Deskpro deploym

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 51% Small-Business
  • 42% Mid-Market
Deskpro features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
9.0
Lead Development
Average: 8.5
8.0
Customization
Average: 8.5
9.4
Co-Browsing
Average: 8.1
Verified User in Higher Education
AH
Easy to manage support tickets with customers Read review
Verified User in Internet
AI
There are many features that we don't use that may be useful for others. It is intuitive and the interface looks slick both for customers and... Read review
Seller Details
Seller
Deskpro
Company Website
Year Founded
2002
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
Featurebase
(40)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo

    Users
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Featurebase features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.0
    Lead Development
    Average: 8.5
    8.5
    Customization
    Average: 8.5
    3.3
    Co-Browsing
    Average: 8.1
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    UC
    Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
    Job J.
    JJ
    We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Featurebase
    Year Founded
    2021
    HQ Location
    Tallinn, EE
    Twitter
    @FeaturebaseHQ
    2,079 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's lo

Users
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Featurebase features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
7.0
Lead Development
Average: 8.5
8.5
Customization
Average: 8.5
3.3
Co-Browsing
Average: 8.1
Verified User in Consumer Services
UC
Great product with a lot of features. They are actively implementing new functionalities so it'll be in the future an even more polished... Read review
Job J.
JJ
We’ve been using Featurebase for a while now and honestly, we love it. It’s one of those tools that just does what it’s supposed to do without... Read review
Seller Details
Seller
Featurebase
Year Founded
2021
HQ Location
Tallinn, EE
Twitter
@FeaturebaseHQ
2,079 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Jitbit Helpdesk
(51)4.3 out of 5
Save to My Lists
Entry Level Price:$24
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jitbit Helpdesk is a great support ticketing system, offered both as a SaaS and "on-premise" versions at a very reasonable price. Comes with a mobile app, powerful integrations, SAML- and windows-inte

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jitbit Helpdesk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    8.5
    Customization
    Average: 8.5
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • ML
    For sure, what is the most surprising feature of this product is the opportunity to organize your work sub dividing the total amount between... Read review
    James W.
    JW
    User interface is intuitive and easy to navigate. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jitbit Software
    Year Founded
    2004
    HQ Location
    Edinburgh, Scotland
    Twitter
    @jitbithelpdesk
    354 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jitbit Helpdesk is a great support ticketing system, offered both as a SaaS and "on-premise" versions at a very reasonable price. Comes with a mobile app, powerful integrations, SAML- and windows-inte

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 27% Enterprise
Jitbit Helpdesk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
8.5
Customization
Average: 8.5
0.0
No information available
ML
For sure, what is the most surprising feature of this product is the opportunity to organize your work sub dividing the total amount between... Read review
James W.
JW
User interface is intuitive and easy to navigate. Read review
Seller Details
Seller
Jitbit Software
Year Founded
2004
HQ Location
Edinburgh, Scotland
Twitter
@jitbithelpdesk
354 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®