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What I like best about ProdPad is that it's more than a software tool for managing processes and documentation. It's a framework and educational resource that helps my team to stay organized, learn, and communicate the work that we're doing (and WHY we're doing it). Review collected by and hosted on G2.com.
I have encountered a few hiccups in integrations I've setup with ProdPad, and while support responses are quick and courteous, the resolutions are not immediate. This has has sometimes set back my ability to move forward with an internal initiative to get my stakeholders aligned on using the tool. Review collected by and hosted on G2.com.
Hi there! 👋
Thank you for the thoughtful review. We're so glad to hear that ProdPad has become more than just a tool for your team, that it’s helping you stay organized, learn, and clearly communicate the work you're doing and why it matters. That’s exactly what we aim to support! 🙌
It’s also great to hear how you're using ProdPad to reduce Jira clutter, prioritize initiatives, and keep long-term ideas from getting lost. Having that single source of truth for your roadmap, even with multiple products and stakeholder needs, is a big win and we're excited to be part of that 💖
We appreciate your note about integration issues. While we’re glad our support team has been responsive, we understand how delays can impact your momentum. Your feedback is really helpful, and improving the integration experience is something we're actively working on.
If there's anything we can do to support you right now, feel free to reach out to help@prodpad.com. We're here whenever you need us.
Thanks again for being part of the ProdPad community! 🙌
Team ProdPad
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