Bitrix24
Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.
Average Rating: 4.1/5.0
Total Reviews: 578
How Do G2 Users Rate Bitrix24?
- Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.0/10)
- Workflow: 7.0/10 (Category avg: 8.7/10)
- Customization : 6.7/10 (Category avg: 8.5/10)
- Customer Portal: 5.8/10 (Category avg: 8.6/10)
Who Is the Company Behind Bitrix24?
- Seller: Bitrix24
- Company Website:
- Year Founded: 1998
- HQ Location: Alexandria, Virginia
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LinkedIn® Page: www.linkedin.com
268 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Marketing Manager, Project Manager
- Top Industries: Information Technology and Services, Marketing and Advertising
- Company Size: 55% Small, 35% Medium
What Do G2 Reviewers Say About Bitrix24?
AI-generated summary from verified user reviews
Pros
- Users find Bitrix24 to be easy to use, effectively streamlining business processes and enhancing customer experience.
- Users appreciate the team collaboration tools in Bitrix24, enhancing communication and streamlining business processes effortlessly.
- Users value the effective communication capabilities of Bitrix24, enhancing collaboration with teams and customers seamlessly.
- Users appreciate the flexibility and versatility of Bitrix24, enjoying its comprehensive features for business management.
- Users find Bitrix24 intuitive, making collaboration and customer management seamless and enhancing overall productivity.
Cons
- Users find the learning curve steep, requiring time and training to fully utilize Bitrix24's extensive features.
- Users report performance issues with Bitrix24, experiencing lag and slowdowns, especially during complex workflows.
- Users express concern over lacking features, with notable omissions affecting value as compared to initial promises.
- Users find Bitrix24 to be not user-friendly, often struggling to locate tools and navigate the system efficiently.
- Users experience slow performance with Bitrix24, especially during complex workflows, impacting overall productivity.
What Are Recent G2 Reviews of Bitrix24?
"All-in-One CRM, But Packed and Pricey"
Rating: 4.0/5.0 stars
— Farouk P.
"All-in-One CRM and Project Management That Simplifies Our Workflow"
Rating: 4.0/5.0 stars
— Verified User in Oil & Energy
What Are G2 Users Discussing About Bitrix24?
- What is Bitrix24 used for? - 2 comments
- What is CRM for Nonprofits by Bitrix24 used for?
- How does bitrix24 make money? - 2 comments
- Is bitrix24 really free? - 2 comments, 1 upvote
- Is bitrix24 any good? - 1 comment, 1 upvote
