Zammad GmbH is the company behind Zammad, a web-based, open-source helpdesk and support ticketing system designed to streamline customer service and communication. The platform offers a range of features, including multi-channel support, a customizable ticket system, and integrations with various third-party applications. It is crafted to meet the needs of businesses of all sizes, providing solutions for managing customer inquiries efficiently. The user-friendly interface, along with robust functionality and scalability, makes Zammad a suitable choice for organizations aiming to enhance their customer support operations.