# Best Google Workspace Communication Tools

  *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)*

   The Google Workspace communication tools category includes software solutions designed to enhance communication and collaboration within the Google Workspace environment. These tools integrate seamlessly with Google Workspace applications like Gmail, Google Drive, and Google Calendar, providing users with enhanced functionalities such as email scheduling, task management, and voice communication. They aim to streamline workflows, reduce distractions, and improve productivity by centralizing communication and task management within familiar Google interfaces. Key features often include email monitoring, integration with other Google services, and tools for managing team collaboration and communication.

To qualify for inclusion in the Google Workspace Communication category, a product must:

- Have features and use cases that do not fit into existing marketplace apps categories
- Integrate seamlessly with Google Workspace applications to enhance communication and collaboration





## Category Overview

**Total Products under this Category:** 33


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 11,100+ Authentic Reviews
- 33+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Google Workspace Communication Tools  At A Glance

- **Leader:** [Quo](https://www.g2.com/products/quo-quo/reviews)
- **Highest Performer:** [Salesmsg](https://www.g2.com/products/salesmsg/reviews)
- **Easiest to Use:** [Quo](https://www.g2.com/products/quo-quo/reviews)
- **Top Trending:** [DevRev](https://www.g2.com/products/devrev-devrev/reviews)
- **Best Free Software:** [Quo](https://www.g2.com/products/quo-quo/reviews)


---

**Sponsored**

### Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.



[Try for Free](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1177&secure%5Bdisplayable_resource_id%5D=1177&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1177&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=129760&secure%5Bresource_id%5D=1177&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgoogle-workspace-communication-tools&secure%5Btoken%5D=496dfc1282f3f013ea9616d1274341710a14c2c82670e6d21300e4780f4616db&secure%5Burl%5D=https%3A%2F%2Fwww.quo.com%2Faffiliate%2Fg2%3Futm_channel%3DPaid%2520Referrals%26utm_source%3DG2%26utm_medium%3Dpaid%26utm_campaign%3DG2&secure%5Burl_type%5D=free_trial)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Quo](https://www.g2.com/products/quo-quo/reviews)
  Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3,298

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Quo](https://www.g2.com/sellers/quo)
- **Company Website:** https://www.quo.com/
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @gowithquo (5,336 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/28667405/ (71 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Real Estate, Construction
  - **Company Size:** 92% Small-Business, 7% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (835 reviews)
- Customer Support (412 reviews)
- Call Recording (325 reviews)
- Features (319 reviews)
- Easy Setup (301 reviews)

**Cons:**

- Connection Issues (215 reviews)
- Call Disconnections (101 reviews)
- Missing Features (90 reviews)
- Performance Issues (83 reviews)
- Delays (82 reviews)

  ### 2. [Google Voice](https://www.g2.com/products/google-voice/reviews)
  Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 161

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.8/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 7.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,840,340 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Marketing and Advertising, Education Management
  - **Company Size:** 60% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Phone Numbers (7 reviews)
- Text Messaging (4 reviews)
- Ease of Use (3 reviews)
- Easy Setup (2 reviews)
- Privacy (2 reviews)

**Cons:**

- Limited Features (3 reviews)
- Connection Issues (1 reviews)
- Missing Features (1 reviews)
- Number Management (1 reviews)
- Poor Automation Support (1 reviews)

  ### 3. [Hiver](https://www.g2.com/products/hiver/reviews)
  Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’s a refreshing alternative to legacy helpdesks: simple to adopt, yet powerful enough for the most complex needs. At Hiver’s core is a powerful AI engine - intelligent agents that automate the busy work across the entire support lifecycle. Key features include omnichannel inbox, a searchable knowledge base, detailed analytics, workflow automations, and robust collaboration tools. AI is built into every stage of the support journey: AI Agents handle repetitive tasks like triage, AI Copilot assists agents with replies and context, and AI Insights surface trends that drive better decisions. Beyond its robust features, Hiver stands out for its 24/7 human-led support available on every plan, ensuring help is always at hand.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,249

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.2/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908)
- **Company Website:** https://hiverhq.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @hiverhq (5,633 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1241281/ (284 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 66% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (182 reviews)
- Team Collaboration (150 reviews)
- Email Management (131 reviews)
- Communication (105 reviews)
- Collaboration (82 reviews)

**Cons:**

- Email Issues (72 reviews)
- Missing Features (47 reviews)
- Limited Features (34 reviews)
- Slow Loading (32 reviews)
- Bug Issues (29 reviews)

  ### 4. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 3,928

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.9/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** https://Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ (61 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,451 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 57% Small-Business, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (130 reviews)
- Call Management (71 reviews)
- Helpful (60 reviews)
- Call Recording (56 reviews)
- Features (52 reviews)

**Cons:**

- Call Issues (57 reviews)
- Connection Issues (43 reviews)
- Missing Functionality (29 reviews)
- Recording Issues (28 reviews)
- Call Quality Issues (26 reviews)

  ### 5. [Salesmsg](https://www.g2.com/products/salesmsg/reviews)
  Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professional without the hassle. Here’s the deal Salesmsg lets you handle conversations through text and calls seamlessly. Need to remind a customer about their appointment? Done. Want to send a quick follow-up after a meeting? Easy. Running a marketing campaign? It’s perfect for that too. Who’s this for? Anyone from small businesses to big teams who value their time and want to stay on top of customer engagement. Think hair salons, real estate agents, coaches, or even a customer support team that wants to feel human, not robotic. Why it works: • Automation that feels personal: Schedule texts or send bulk messages, but make it look like you typed them yourself. • Smart call handling: Forward calls to the right person so nothing slips through the cracks. • Know what’s working: Built-in analytics let you track and tweak your communication game. The result? You’re faster, more organized, and always reachable. Customers feel valued, your team saves time, and you can scale your communication as you grow without losing the personal touch. At its core, Salesmsg is about making communication simple, effective, and human—because that’s how you build real relationships in business.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 372

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg)
- **Company Website:** https://www.SalesMessage.com
- **Year Founded:** 2017
- **HQ Location:** Delray Beach, FL
- **Twitter:** @salesmsg (145 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Sales
  - **Top Industries:** Health, Wellness and Fitness, Real Estate
  - **Company Size:** 68% Small-Business, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (141 reviews)
- Easy Communication (74 reviews)
- Easy Integration (66 reviews)
- Integrations (61 reviews)
- Customer Support (55 reviews)

**Cons:**

- Missing Features (25 reviews)
- Messaging Issues (22 reviews)
- Sending Issues (17 reviews)
- SMS Issues (17 reviews)
- Slow Loading (16 reviews)

  ### 6. [Happeo](https://www.g2.com/products/happeo/reviews)
  Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 149

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Happeo](https://www.g2.com/sellers/happeo)
- **Company Website:** https://www.happeo.com
- **Year Founded:** 2017
- **HQ Location:** Helsinki, Helsinki
- **Twitter:** @happeoHQ (1,847 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10472126/ (74 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 69% Mid-Market, 17% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (5 reviews)
- Easy Integrations (5 reviews)
- Helpful (4 reviews)
- Integrations (4 reviews)
- Intuitive (4 reviews)

**Cons:**

- Lack of Information (3 reviews)
- Limited Options (3 reviews)
- Missing Features (3 reviews)
- Search Functionality (3 reviews)
- Search Limitations (3 reviews)

  ### 7. [DevRev](https://www.g2.com/products/devrev-devrev/reviews)
  Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, chats) into a single AI-ready source of truth: Computer Memory. This is achieved with our patented two-way sync engine, Computer AirSync. Computer doesn’t just find information. It takes action in your systems, automates workflows, and generates insights grounded in your complete business context. From automated ticket resolution to complex business analysis, Computer works alongside your teams through purpose-built apps and custom AI agents. Above all else, Computer brings people back together. By breaking down silos and connecting people, it ushers in the future of AI-human collaboration. We call this Team Intelligence. It’s time to stop juggling scattered tools and start focusing on what matters.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 166

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [DevRev](https://www.g2.com/sellers/devrev)
- **Company Website:** https://devrev.ai/
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, CA
- **Twitter:** @devrev (3,232 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/devrev/ (889 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Product Manager, HR Specialist
  - **Top Industries:** Computer Software, Financial Services
  - **Company Size:** 54% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (54 reviews)
- Efficiency (51 reviews)
- Features (48 reviews)
- Helpful (40 reviews)
- Customer Support (29 reviews)

**Cons:**

- Missing Features (30 reviews)
- Limited Features (21 reviews)
- Lack of Features (19 reviews)
- Learning Curve (18 reviews)
- Not Intuitive (16 reviews)

  ### 8. [iPlum](https://www.g2.com/products/iplum/reviews)
  Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 199

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** https://iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp (105 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9999628/ (7 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Therapist, Owner
  - **Top Industries:** Mental Health Care, Health, Wellness and Fitness
  - **Company Size:** 93% Small-Business, 3% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)
- Privacy (40 reviews)
- Easy Setup (38 reviews)
- Text Messaging (38 reviews)

**Cons:**

- Texting Issues (28 reviews)
- Call Issues (25 reviews)
- Complex Processes (21 reviews)
- Lack of Intuitiveness (19 reviews)
- Call Functionality Issues (18 reviews)

  ### 9. [Gmelius](https://www.g2.com/products/gmelius/reviews)
  Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 756

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Gmelius SA](https://www.g2.com/sellers/gmelius-sa)
- **Year Founded:** 2016
- **HQ Location:** Geneva
- **Twitter:** @gmelius (1,774 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5285738/ (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Marketing and Advertising, Information Technology and Services
  - **Company Size:** 81% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Email Management (14 reviews)
- Collaboration (12 reviews)
- Team Collaboration (12 reviews)
- Communication (11 reviews)

**Cons:**

- Email Management Issues (8 reviews)
- Missing Features (8 reviews)
- Performance Issues (6 reviews)
- Email Issues (5 reviews)
- Learning Curve (5 reviews)

  ### 10. [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews)
  YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 20x higher than with traditional emailing solutions such as Mailchimp or Hubspot. Whether it be for personal or professional use, Yet Another Mail Merge has something for everyone. For example, many companies have turned to YAMM to create outbound sales email campaigns. Other uses include link building, parent-teacher communication, non-profit fundraising, Google form submission notifications, seasons greetings, and sending individualized download links to recipients. Our users come from organizations of all sizes, industries, and locations. Why YAMM? YAMM is a powerful mail merge tool that lets you create messages directly from Gmail and track opens, clicks, bounces, and responses in real-time directly from Google Sheets. Features include the ability to segment contacts, send follow up campaigns to specific groups, create personalized subject lines, email body, links, images, and attachments, include one-click polls, and customization via HTML and CSS. With a 4.8/5 rating on over 19,000 reviews and 10,000,000 installs in the Google Workspace Marketplace, YAMM is a top-rated app trusted by 150,000 organizations. If you need help, YAMM has a world class support team that can help you with your requests. Contact them here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new YAMM is built by the same team that brought you products like AODocs, Awesome Table, and Form Publisher, which has some of the best Google Workspace expertise in the world.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 90

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Talarian](https://www.g2.com/sellers/talarian)
- **Year Founded:** 2015
- **HQ Location:** Paris, FR
- **Twitter:** @talarianhq (252 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/talarian/ (36 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 66% Small-Business, 46% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (22 reviews)
- Email Tracking (10 reviews)
- Email Marketing (7 reviews)
- Tracking (7 reviews)
- Easy Integration (6 reviews)

**Cons:**

- Email Management (7 reviews)
- Email Management Issues (4 reviews)
- Expensive (4 reviews)
- Limited Features (3 reviews)
- Missing Features (3 reviews)

  ### 11. [Drag](https://www.g2.com/products/drag/reviews)
  Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow from your inbox (where most things start and end). Trusted by 30,000+ professionals across 50+ countries. Easy to install. Easy to set up. No training required. Free trial available, no credit card required.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 254

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com)
- **Year Founded:** 2018
- **HQ Location:** London
- **Twitter:** @lovedragapp (959 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11211399/ (10 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO
  - **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism
  - **Company Size:** 85% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Collaboration (6 reviews)
- Organization (6 reviews)
- Team Collaboration (6 reviews)
- Ease of Use (5 reviews)
- Email Management (5 reviews)

**Cons:**

- Limited Customization (3 reviews)
- Difficult Setup (2 reviews)
- Lack of Customization (2 reviews)
- Learning Curve (2 reviews)
- Steep Learning Curve (2 reviews)

  ### 12. [Collavate](https://www.g2.com/products/collavate/reviews)
  Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for simplified workflow automation and team member sharing. Easy to set up Google Docs and Drive Add-on makes document archiving applications easier than ever before in a safe environment perfect for any situation. It provides a secure, centralized place to manage documents and compliance workflow for Google Workspace. With industry experts working behind the scenes to bring you the most relevant features, you can trust Collavate to bring you the features you need without cramming in features you don’t. Plus, compliances such as ISO 9001 , GDPR, HIPAA, ISO 13485 are easy to achieve. We support the entire process of planning, brainstorming, drafting, reviewing, correcting and publishing documents. Group messaging lets you chat in an organized way with other team members while you’re working. You can share screenshots, links, videos, and more using the messenger feature. We have a wide range of collaboration capabilities for corporate documentation, including automated workflows, ledger, reminder/due-date for approval, audit trail, version control and document template options. Automate workflows and establish communication with Collavate with a variety of tasks that require document control, editing, and document collaboration. Issues or Questions: support@collavate.com


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 58

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Netkiller](https://www.g2.com/sellers/netkiller)
- **Year Founded:** 2005
- **HQ Location:** Palo Alto, California
- **Twitter:** @netkiller_cloud (54 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1644003 (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Automotive, Financial Services
  - **Company Size:** 42% Mid-Market, 39% Enterprise


  ### 13. [Boxysuite](https://www.g2.com/products/boxysuite/reviews)
  Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 39

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.2/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Boxy](https://www.g2.com/sellers/boxy)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Accounting
  - **Company Size:** 65% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (18 reviews)
- User Interface (13 reviews)
- Easy Integrations (6 reviews)
- Easy Setup (5 reviews)
- Navigation Ease (4 reviews)

**Cons:**

- Expensive (8 reviews)
- Limited Features (5 reviews)
- Performance Issues (3 reviews)
- Poor Customer Support (3 reviews)
- Update Issues (3 reviews)

  ### 14. [Zoho Connect for G Suite](https://www.g2.com/products/zoho-connect-for-g-suite/reviews)
  Zoho Connect for G Suite is an employee collaboration tool.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 17

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Ease of Admin:** 7.9/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.1/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,047 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Company Size:** 56% Small-Business, 28% Mid-Market


  ### 15. [OneVoice](https://www.g2.com/products/onevoice/reviews)
  ONEVOICE: VOICEMAIL SPEECH2TXT & TRANSLATES OVER 100 LANGUAGES & DIALECTS Unified Messaging was just the beginning. OneVoice’s Speech2Txt™ unified messaging streamlines communications. Audio becomes visual for an easier, more equitable user experience. When people can connect, there’s no limit to what they can accomplish. OneVoice elegantly makes voice communications visual with transcription, and removes language barriers with translation. It’s not just unified messaging. It’s powerful communication that moves at the speed of sight. OneVoice dynamically synchronizes voice messages between a user’s voicemail and email inbox. This cloud-based service delivers the original audio along with a high quality transcription powered by our Speech2Txt unified messaging. Have a multi-lingual workforce or customer base? OneVoice will recognize and translate for your team. Also helpful in providing support to hearing impaired staff for ADA compliance. Makes Messaging Accessible to All Easily Support ADA/Disabilities Needs Available for Multi-User/Team Response Lines Easy Deployment Secure Cloud Service - Your Messages Stay Within Your Systems Supported Platforms: OneVoice is currently available for Microsoft Office 365, Hybrid Microsoft Exchange and Gmail platforms connected to a Cisco voice platform.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Donoma Software](https://www.g2.com/sellers/donoma-software)
- **Year Founded:** 2004
- **HQ Location:** Blacksburg, Virginia
- **LinkedIn® Page:** https://www.linkedin.com/company/donoma-software (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 45% Mid-Market, 45% Small-Business


  ### 16. [Forum for G Suite](https://www.g2.com/products/forum-for-g-suite/reviews)
  Forum for G Suite is an online message board that lets employees share links, blogs, and files with each other.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Forum](https://www.g2.com/sellers/forum)
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Communication Improvement (1 reviews)
- Documentation (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Limited Customization (1 reviews)
- Navigation Difficulty (1 reviews)
- Poor Interface Design (1 reviews)

  ### 17. [Batched Inbox](https://www.g2.com/products/batched-inbox/reviews)
  Batched Inbox is a web-based email scheduling tool for Gmail users.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Batched Inbox](https://www.g2.com/sellers/batched-inbox)
- **HQ Location:** United State
- **Twitter:** @BatchedInbox (38 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/batchedinbox/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Small-Business, 14% Enterprise


  ### 18. [Dossier for G Suite](https://www.g2.com/products/dossier-for-g-suite/reviews)
  Dossier for G Suite is an app designed for organizing customer conversations.


  **Average Rating:** 2.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 5.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Dossier](https://www.g2.com/sellers/dossier)
- **Year Founded:** 2000
- **HQ Location:** Oslo, NO
- **Twitter:** @DossierSolution (131 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/101437 (55 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)

**Cons:**

- Email Management Issues (1 reviews)
- Poor Integration (1 reviews)

  ### 19. [LunchVote for G Suite](https://www.g2.com/products/lunchvote-for-g-suite/reviews)
  LunchVote for G Suite is designed to allow users to quickly and easily run ranked-ballot elections in Sheets.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [LunchVote](https://www.g2.com/sellers/lunchvote)
- **HQ Location:** North Hollywood, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Enterprise


  ### 20. [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)
  Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 64

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.3/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk)
- **Company Website:** https://www.zendesk.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @Zendesk (102,771 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/418095/ (6,662 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 50% Mid-Market, 35% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (5 reviews)
- Communication Efficiency (4 reviews)
- Features (4 reviews)
- Customer Support (3 reviews)
- Customization (2 reviews)

**Cons:**

- Limited Features (2 reviews)
- Limited Options (2 reviews)
- Missing Features (2 reviews)
- Slow Loading (2 reviews)
- Challenging Reporting (1 reviews)

  ### 21. [Gnatta](https://www.g2.com/products/gnatta/reviews)
  Gnatta is a customer communication platform with built-in AI Agents designed to help B2C service teams deliver faster, lower-cost support across every channel. Bring webchat, email, telephony, SMS, WhatsApp, and social messaging into a single workspace, with a powerful workflow engine to control routing, automation, and data handling. AI Agents work alongside your team or independently, resolving customer queries end-to-end or supporting specific processes like order tracking, returns, and FAQs. Unlike black-box AI tools, Gnatta gives you full visibility and control – with structured workflows, clear escalation paths, and detailed logs of every AI decision. Connect your systems with real-time integrations to give both agents and AI access to the same data, enabling personalised, accurate responses. Whether you’re augmenting your team or scaling with AI-led service, Gnatta helps you reduce costs, improve response times, and stay in control.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Gnatta](https://www.g2.com/sellers/gnatta)
- **Year Founded:** 2014
- **HQ Location:** London, GB
- **Twitter:** @Gnatta (660 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gnatta (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Communication Ease (1 reviews)
- Communication Improvement (1 reviews)
- Customer Support (1 reviews)
- Efficiency (1 reviews)
- Features (1 reviews)


  ### 22. [Jivrus' Integra for Twitter for G Suite](https://www.g2.com/products/jivrus-integra-jivrus-integra-for-twitter-for-g-suite/reviews)
  Jivrus Integra for Twitter is an application that integrates Twitter with Google Sheets and helps users to get twitter feeds and data into Google Sheet.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Fillable Document](https://www.g2.com/sellers/fillable-document)
- **Year Founded:** 2016
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/jivrus-technologies/ (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 23. [MailDeck](https://www.g2.com/products/maildeck/reviews)
  MailDeck is an enterprise cold email infrastructure platform designed for high-volume outreach. It allows users to set up and manage Google Workspace and Microsoft Outlook inboxes, automate DNS and authentication protocols, and integrate with sequencers seamlessly.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [MailDeck](https://www.g2.com/sellers/maildeck)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/maildeck-co/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


  ### 24. [WizyRoom - Enterprise Workspace & Chatbots for G Suite](https://www.g2.com/products/wizyroom-enterprise-workspace-chatbots-for-g-suite/reviews)
  WizyRoom - Enterprise Workspace & Chatbots for G Suite is a collaborative digital workspace that connects employees, partners, customers and chatbots.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 10.0/10 (Category avg: 9.1/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.1/10)


**Seller Details:**

- **Seller:** [Wizy.io](https://www.g2.com/sellers/wizy-io)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @wizyio (1,777 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wizy.io/ (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 25. [Grux](https://www.g2.com/products/grux/reviews)
  Grux is a Google Workspace task management, shared inbox, and workflow platform that turns Gmail and Google Chat conversations into structured, trackable work. Teams running on Google Workspace often coordinate work through Gmail threads, Google Chat messages, shared Drive folders, and informal conversations. Requests arrive through email or chat, but ownership, status, and workflow are rarely defined. As organizations grow, work becomes harder to track, follow-ups become manual, and execution depends on memory rather than systems. Grux solves this by adding task management and workflow structure directly inside Google Workspace. Using the Grux Chrome extension, teams can convert Gmail messages and Google Chat conversations into trackable tasks, assign ownership, define workflow stages, and maintain shared visibility across projects without switching tools. Instead of moving work into a separate project management platform, Grux enables teams to manage tasks and workflows directly inside Gmail and Google Workspace. Grux also functions as a collaborative shared inbox for teams managing high volumes of communication. Incoming requests from clients, teammates, and partners can be routed through defined workflows, assigned to the right owners, and tracked through completion. This makes Grux useful for operations teams, professional services organizations, and customer support teams looking for a shared inbox for Gmail or a help desk workflow built on Google Workspace. Grux connects execution directly to the files and conversations that created the work. Teams can link Google Drive documents to tasks, collaborate through shared views, annotate screenshots, and record short walkthroughs when additional context is needed. By linking conversations, files, and task tracking together, Grux prevents work from getting lost across inboxes, chat threads, and documents. Many organizations rely on multiple disconnected tools to manage task tracking, shared inboxes, internal coordination, documentation, and customer communication. Over time this creates SaaS sprawl, where different teams adopt overlapping software that increases cost and operational complexity. Grux consolidates these workflows into a single execution system built directly on top of Google Workspace. Organizations often use Grux to replace lightweight task managers, shared inbox software, internal help desk tools, and coordination platforms. By centralizing work inside Gmail, Google Chat, and Google Drive, teams can manage projects, requests, and communication without introducing additional software layers. Designed for organizations running on Google Workspace as their operational backbone, Grux improves visibility, accountability, and coordination by turning everyday communication into structured work.




**Seller Details:**

- **Seller:** [Grux](https://www.g2.com/sellers/grux)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/elate/ (11 employees on LinkedIn®)





## Parent Category

[Marketplace Apps](https://www.g2.com/categories/marketplace-apps)



## Related Categories

- [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)