Best Google Workspace Communication Tools

How Many Google Workspace Communication Tools Products Does G2 Track?

Total Products under this Category: 34

Category Stats (Nov 2026)

  • Average Rating: 4.35/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Salesmsg (+0.06%) - Among all products in this category, Salesmsg recorded the largest rating increase compared to last month

Last updated: November 05, 2026

How Does G2 Rank Google Workspace Communication Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 11,500+ Authentic Reviews
  • 34+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Google Workspace Communication Tools

G2 Grid® for Google Workspace Communication Tools plotting products by satisfaction and market presence

Highlighted products: Quo, Dialpad Connect, Hiver in Gmail, MailDeck, Google Voice, Salesmsg, Happeo, and DevRev.

Underlying data: [Grid® JSON](https://www.g2.com/categories/google-workspace-communication-tools/grids.json?focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=hiver-in-gmail&focus%5B%5D=maildeck&focus%5B%5D=google-voice&focus%5B%5D=salesmsg&focus%5B%5D=happeo&focus%5B%5D=devrev-devrev)

Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

Average Rating: 4.7/5.0

Total Reviews: 3,407

How Do G2 Users Rate Quo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.4/10 (Category avg: 9.1/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Quo?

  • Seller: Quo
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Real Estate, Construction
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About Quo?

AI-generated summary from verified user reviews

Pros
  • Users find Quo to be extremely easy to use, making setup and operation a breeze for new businesses.
  • Users appreciate the excellent customer support from Quo, enhancing their collaboration and overall experience significantly.
  • Users appreciate the call recording feature of Quo, enabling easy review of conversations and summaries.
  • Users appreciate the reliable and easy-to-use system of Quo, emphasizing its clarity and effective features for businesses.
  • Users find the easy setup of Quo intuitive, enhancing communication and customer service with minimal effort.
Cons
  • Users experience frequent connection issues with Quo, including dropped calls and app glitches during lengthy conversations.
  • Users experience frustrating call disconnections during lengthy calls, often due to network issues and glitches in the app.
  • Users express frustration over missing features like custom call queues and workspace number sharing limitations.
  • Users experience performance issues with Quo, including glitches, call drops, and slow feature responsiveness during long calls.
  • Users experience occasional delays and outages, which can impact the overall usability of the app.

What Are Recent G2 Reviews of Quo?

What Are G2 Users Discussing About Quo?

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Average Rating: 4.4/5.0

Total Reviews: 4,091

How Do G2 Users Rate Dialpad Connect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.9/10 (Category avg: 9.1/10)
  • Quality of Support: 8.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Dialpad Connect?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    1,511 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About Dialpad Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dialpad Connect, enabling quick onboarding and smooth team collaboration.
  • Users appreciate the customizable call management features of Dialpad Connect, enhancing communication and workflow efficiency.
  • Users appreciate the customizable call features and AI-driven insights that enhance conversation handling and productivity.
  • Users value the call recording feature of Dialpad Connect for its ease and usefulness in capturing details.
  • Users love the excellent interface and AI transcription features of Dialpad Connect, enhancing collaboration and conversation recall.
Cons
  • Users experience call issues with dropped calls on weak connections and limitations in reporting and analytics features.
  • Users experience connection issues that lead to dropped calls and lag, particularly with weak internet connections.
  • Users find the missing functionality in Dialpad Connect frustrating, particularly with notifications and integration issues.
  • Users report recording issues with Dialpad Connect, including poor call quality and complex integrations hindering performance.
  • Users report call quality issues with Dialpad Connect, especially during unstable internet connections, leading to dropped calls.

What Are Recent G2 Reviews of Dialpad Connect?

What Are G2 Users Discussing About Dialpad Connect?

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

Average Rating: 4.6/5.0

Total Reviews: 1,267

How Do G2 Users Rate Hiver in Gmail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.2/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Hiver in Gmail?

  • Seller: Hiver
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    276 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Hiver in Gmail?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Hiver in Gmail, appreciating customizable features and efficient automation options.
  • Users benefit from the enhanced team collaboration features in Hiver, streamlining workload and improving communication tracking.
  • Users commend the intuitive and user-friendly email management of Hiver, enhancing efficiency within Gmail.
  • Users find communication capabilities of Hiver in Gmail effective, notably appreciating task assignments and automation features.
  • Users appreciate the collaborative features of Hiver for enhancing teamwork and streamlining shared inbox management.
Cons
  • Users find email issues frustrating, as tagging and separating emails can be confusing and error-prone.
  • Users feel the missing features of Hiver limit its effectiveness compared to more comprehensive help desk solutions.
  • Users find Hiver's limited features in the free plan restrict productivity and hinder effective management of emails.
  • Users find the slow loading can hinder quick actions and create frustration during high-paced tasks.
  • Users experience bug issues that hinder quick actions and can lead to disconnects during use.

What Are Recent G2 Reviews of Hiver in Gmail?

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Google Voice

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time.

Average Rating: 4.1/5.0

Total Reviews: 163

How Do G2 Users Rate Google Voice?

  • Has the product been a good partner in doing business?: 6.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 7.8/10 (Category avg: 9.1/10)
  • Quality of Support: 7.2/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Google Voice?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG
  • Phone: +1 (650) 253-0000

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 60% Small, 27% Medium

What Do G2 Reviewers Say About Google Voice?

AI-generated summary from verified user reviews

Pros
  • Users value the portability of phone numbers with Google Voice, enhancing convenience and accessibility on the go.
  • Users enjoy the convenient text messaging feature of Google Voice, enabling easy access and faster responses from any device.
  • Users appreciate the ease of use of Google Voice, enjoying its convenience for both personal and business communication.
  • Users appreciate the easy setup of Google Voice, making it simple to get started for business use.
  • Users value the privacy protection Google Voice provides, enabling secure communication without sharing personal information.
Cons
  • Users find the limited features of Google Voice inadequate for growing businesses and modern communication needs.
  • Users experience occasional connection issues, causing calls to sometimes not come through as expected.
  • Users find Google Voice too basic and lacking advanced features, especially as business needs become more complex.
  • Users face number management issues with Google Voice, leading to bugs and recognition failures by third-party services.
  • Users find poor automation support limits functionality, especially as their needs grow beyond basic capabilities.

What Are Recent G2 Reviews of Google Voice?

What Are G2 Users Discussing About Google Voice?

MailDeck

MailDeck is an enterprise cold email infrastructure platform designed for high-volume outreach. It allows users to set up and manage Google Workspace and Microsoft Outlook inboxes, automate DNS and authentication protocols, and integrate with sequencers seamlessly.

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate MailDeck?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.7/10 (Category avg: 9.1/10)
  • Quality of Support: 9.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind MailDeck?

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising
  • Company Size: 95% Small, 5% Medium

What Are Recent G2 Reviews of MailDeck?

Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 441

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How Do G2 Users Rate Salesmsg?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.1/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®
  • Phone: 888-409-2298

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be very easy to use, appreciating its helpful features and integration capabilities.
  • Users value the easy communication capabilities of Salesmsg, enhancing customer connections through timely, targeted messaging.
  • Users find the easy integration of Salesmsg with various features enhances their overall experience and efficiency.
  • Users value the easy-to-use integrations of Salesmsg, enhancing communication with features like texting and video integration.
  • Users value the accessible and efficient customer support provided by Salesmsg, enhancing communication and resolving issues quickly.
Cons
  • Users note the missing features like dark mode, which detracts from overall comfort during prolonged usage.
  • Users experience messaging issues with slow support responses and the need for manual message closure after sending.
  • Users experience sending issues with unclear videos, slow attachments, and limited ease of use for features.
  • Users experience SMS delivery issues that can create frustration and hinder communication effectiveness.
  • Users experience slow loading times that disrupt their workflow, particularly when accessing the full contact database.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

Happeo

Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Happeo?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.8/10 (Category avg: 9.1/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Happeo?

  • Seller: Happeo
  • Year Founded: 2017
  • HQ Location: Helsinki, Helsinki
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Medium, 17% Large

What Do G2 Reviewers Say About Happeo?

AI-generated summary from verified user reviews

Pros
  • Users find Happeo's ease of use remarkable, appreciating its intuitive design and seamless integration with existing tools.
  • Users love the easy integrations with Google and Microsoft, simplifying access to profiles and resources.
  • Users value the ease of integration with G-Suite and a user-friendly interface that enhances collaboration.
  • Users appreciate the easy integration of Happeo with Google and Microsoft, streamlining user access and team collaboration.
  • Users find Happeo to be intuitive and easy to use, enhancing communication and knowledge sharing across organizations.
Cons
  • Users find a lack of information in the support section, which hinders their ability to find helpful resources.
  • Users desire more options in Happeo, expressing the need for enhanced engagement features and improved functionality.
  • Users find the missing features such as polls, advanced analytics, and improved page editing limiting for engagement.
  • Users find the search functionality lacking, making it difficult to find supportive self-help information.
  • Users find search limitations in Happeo, desiring more informative support and advanced analytics features.

What Are Recent G2 Reviews of Happeo?

What Are G2 Users Discussing About Happeo?

DevRev

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents. Available as a desktop app, mobile app, and browser interface.

Average Rating: 4.3/5.0

Total Reviews: 208

How Do G2 Users Rate DevRev?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.8/10 (Category avg: 9.1/10)
  • Quality of Support: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.5/10 (Category avg: 9.2/10)

Who Is the Company Behind DevRev?

  • Seller: DevRev
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    901 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Specialist, Product Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 53% Medium, 34% Small

What Do G2 Reviewers Say About DevRev?

AI-generated summary from verified user reviews

Pros
  • Users laud the intuitive design of DevRev, making workflows and communication seamless and efficient for daily tasks.
  • Users value the high efficiency of DevRev, seamlessly integrating tools and streamlining workflows for better productivity.
  • Users appreciate the intuitive features of DevRev, enhancing communication, automation, and integration for streamlined workflows.
  • Users appreciate the intuitive and powerful features of DevRev that enhance daily workflows and efficiency.
  • Users appreciate the excellent customer support from DevRev, highlighted by prompt, intelligent responses via both bots and humans.
Cons
  • Users express frustration over missing features, hindering user friendliness and essential functionalities in DevRev.
  • Users struggle with limited features, such as ineffective AI responses and inadequate ticket management capabilities.
  • Users indicate a lack of features in DevRev, hindering operations and making the platform feel incomplete.
  • Users find the learning curve steep, as some features and fields lack user-friendliness and require time to master.
  • Users find the navigation unintuitive, with difficulty in rearranging elements and a steep learning curve.

What Are Recent G2 Reviews of DevRev?

Gmelius

Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace.

Average Rating: 4.4/5.0

Total Reviews: 756

How Do G2 Users Rate Gmelius?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.3/10 (Category avg: 9.1/10)
  • Quality of Support: 8.7/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Gmelius?

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Gmelius?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Gmelius, which streamlines email management and enhances team collaboration.
  • Users value the team collaboration features of Gmelius, enhancing efficiency and streamlining email management effortlessly.
  • Users appreciate the seamless collaboration capabilities of Gmelius, enhancing efficiency and productivity within their teams.
  • Users appreciate the seamless team collaboration with Gmelius, enhancing efficiency and productivity directly within their inbox.
  • Users value the efficient communication tools in Gmelius, enhancing collaboration and productivity within teams.
Cons
  • Users face email management issues with Gmelius, experiencing slow loading times and ineffective search functions.
  • Users note the missing features in Gmelius, particularly on the mobile app, impacting overall usability.
  • Users experience performance issues with Gmelius, including slow email loading and lags during high usage.
  • Users experience slow email loading times with Gmelius, which hampers efficiency and can be quite frustrating.
  • Users experience a steep learning curve with Gmelius, particularly for automation, impacting initial implementation and usability.

What Are Recent G2 Reviews of Gmelius?

What Are G2 Users Discussing About Gmelius?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 202

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.6/10 (Category avg: 9.1/10)
  • Quality of Support: 8.4/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 93% Small, 2% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the simplicity and reliability of iPlum, enjoying seamless communication without unnecessary complexity.
  • Users appreciate the HIPAA Compliance of iPlum, ensuring secure communications and peace of mind for sensitive information.
  • Users value iPlum for its strong privacy and compliance features, ensuring secure communication for sensitive information.
  • Users value the easy setup of iPlum, enabling a quick and seamless start for managing business communications.
  • Users value the easy text messaging feature of iPlum, enhancing communication and efficiency in their daily interactions.
Cons
  • Users struggle with texting setup issues that delay communication and complicate the verification process.
  • Users report frequent call issues, including dropped calls and background noise, complicating communication and user experience.
  • Users often find the setup process cumbersome and slower than expected, affecting their initial experience with iPlum.
  • Users find the lack of intuitiveness in iPlum frustrating, making setup and usage more complicated than necessary.
  • Users experience call functionality issues with iPlum, such as missed connections and delayed notifications affecting usability.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

Yet Another Mail Merge (YAMM)

YAMM (Yet Another Mail Merge) is a mail merge for Gmail™ and Google Sheets™. It sends a personalized email to each person on a list in a Google Sheet, from your own account. Your spreadsheet then shows who opened, clicked, replied, bounced or unsubscribed, in real time. YAMM has been installed more than 16 million times and is rated 4.7/5 by more than 18,000 users. Recommended for Google Workspace. HOW IT WORKS 1. Write your email as a draft in Gmail. Add markers such as {{First name}} where each person's details should go. Optionally add attachments. 2. List your recipients in a Google Sheet, one row per person, with a column for each marker. 3. Open YAMM from the Extensions menu of your spreadsheet and send yourself a test email. 4. Click "Send emails". Each person gets their own copy, sent from your address. 5. Track opens, clicks and replies as they appear in your spreadsheet. 6. Follow up in bulk when the time is right Talarian, the company behind YAMM, is ISO 27001 certified.

Average Rating: 4.3/5.0

Total Reviews: 90

How Do G2 Users Rate Yet Another Mail Merge (YAMM)?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.0/10 (Category avg: 9.1/10)
  • Quality of Support: 7.7/10 (Category avg: 8.9/10)
  • Ease of Use: 8.7/10 (Category avg: 9.2/10)

Who Is the Company Behind Yet Another Mail Merge (YAMM)?

  • Seller: Talarian
  • Year Founded: 2015
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 66% Small, 46% Medium

What Do G2 Reviewers Say About Yet Another Mail Merge (YAMM)?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of YAMM, highlighting its intuitive interface and seamless integration with Gmail.
  • Users find YAMM’s email tracking features convenient and effective for managing personalized email campaigns.
  • Users appreciate the effective email tracking and reporting features of YAMM, enhancing their email marketing efforts.
  • Users appreciate the real-time tracking in YAMM, which enhances their email sending experience directly from Google Sheets.
  • Users love the easy integration of YAMM with Google Sheets, simplifying personalized email campaigns effortlessly.
Cons
  • Users express concern about reduced email limits in YAMM's free service, making it less viable for their needs.
  • Users report email management issues with YAMM due to reduced sending limits and tracking inaccuracies.
  • Users find YAMM to be quite expensive, especially with limited functionality and rising costs for basic features.
  • Users find the limited features of YAMM restrict their email marketing capabilities compared to other tools.
  • Users find the limited features of YAMM, such as the restricted email template library, frustrating for their needs.

What Are Recent G2 Reviews of Yet Another Mail Merge (YAMM)?

What Are G2 Users Discussing About Yet Another Mail Merge (YAMM)?

Collavate

Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for simplified workflow automation and team member sharing. Easy to set up Google Docs and Drive Add-on makes document archiving applications easier than ever before in a safe environment perfect for any situation. It provides a secure, centralized place to manage documents and compliance workflow for Google Workspace. With industry experts working behind the scenes to bring you the most relevant features, you can trust Collavate to bring you the features you need without cramming in features you don’t. Plus, compliances such as ISO 9001 , GDPR, HIPAA, ISO 13485 are easy to achieve. We support the entire process of planning, brainstorming, drafting, reviewing, correcting and publishing documents. Group messaging lets you chat in an organized way with other team members while you’re working. You can share screenshots, links, videos, and more using the messenger feature. We have a wide range of collaboration capabilities for corporate documentation, including automated workflows, ledger, reminder/due-date for approval, audit trail, version control and document template options. Automate workflows and establish communication with Collavate with a variety of tasks that require document control, editing, and document collaboration. Issues or Questions: support@collavate.com

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate Collavate?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.3/10 (Category avg: 9.1/10)
  • Quality of Support: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind Collavate?

  • Seller: Netkiller
  • Year Founded: 2005
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Financial Services
  • Company Size: 42% Medium, 39% Large

What Are Recent G2 Reviews of Collavate?

What Are G2 Users Discussing About Collavate?

Drag

Drag is the AI-powered inbox platform for teams on Gmail and Google Workspace. Used by 240,000+ users since 2017. Built for teams, open to every agent. Shared addresses like support@, sales@ and info@ become a team inbox inside Gmail, with assignment, collision detection, internal notes, automations and SLAs, in board, list or preview views. Emails stay in Gmail. Varley, Drag's AI, is included in the Plus and Pro plans. It drafts, tags and summarises conversations, answers your team in Copilot, and learns from your help center and past conversations. On Pro, Varley Agents resolve conversations on their own, with hand-offs to your team. Teams use Drag for: • Customer support: shared inboxes for support@ and help@, with SLAs, automations, a help center and live chat. • Sales and operations: track deals, requests and approvals as cards on a board, and manage finance@, hr@ and ops@ in one place. • WhatsApp (Pro): handle WhatsApp conversations next to email. • AI agents: connect Claude, ChatGPT or Cursor through Drag's MCP server, so your AI assistants work in the same inbox as your team. Key features: Shared inboxes — the whole team manages email together inside Gmail Varley AI — drafts, tags, summaries, sentiment and Copilot (Plus and Pro) Varley Agents — resolve conversations end to end with hand-offs to your team (Pro) Help center and live chat — answers and chats land in the same inbox as email WhatsApp — WhatsApp conversations next to email (Pro) Boards — kanban, list and preview views for tickets, deals and tasks Automations and SLAs — rules for routing, replies, escalations and business hours Internal notes and assignments — private discussion and a clear owner on every thread Email templates and sequences — shared, AI-assisted response libraries Reporting — response times, volume and team performance MCP server and REST API — connect Drag to Claude, ChatGPT, Cursor and your own tools (Pro) Drag runs as a Chrome extension inside Gmail and as web, desktop, iOS and Android apps. Backed by Techstars and featured by Google on the Chrome Web Store. Plans start at $12 per user per month billed yearly, with a 7-day free trial and no credit card required.

Average Rating: 4.5/5.0

Total Reviews: 254

How Do G2 Users Rate Drag?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Ease of Admin: 8.8/10 (Category avg: 9.1/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind Drag?

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Non-Profit Organization Management, Leisure, Travel & Tourism
  • Company Size: 85% Small, 11% Medium

What Do G2 Reviewers Say About Drag?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless collaboration offered by Drag, enhancing workflow and team productivity significantly.
  • Users value the superior organization of Drag, enhancing teamwork and streamlining workflows for better productivity.
  • Users love the efficient team collaboration provided by Drag, enhancing workflow and saving significant time.
  • Users find Drag to be extremely user-friendly, enhancing collaboration and organization for efficient workflow management.
  • Users celebrate the efficient email management of Drag, enhancing team collaboration and streamlining workflows effortlessly.
Cons
  • Users feel the need for more customization options in Drag to enhance their experience and flexibility.
  • Users find the difficult setup challenging, particularly with complex features and a steep learning curve for beginners.
  • Users desire more customization options in Drag, feeling limited by current features.
  • Users experience a medium learning curve with Drag, finding initial setup and advanced features challenging.
  • Users find the steep learning curve a challenge, particularly with advanced functions and unfamiliarity with the interface.

What Are Recent G2 Reviews of Drag?

What Are G2 Users Discussing About Drag?

Zoho Connect for G Suite

Zoho Connect for G Suite is an employee collaboration tool.

Average Rating: 4.0/5.0

Total Reviews: 17

How Do G2 Users Rate Zoho Connect for G Suite?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 8.8/10)
  • Ease of Admin: 7.9/10 (Category avg: 9.1/10)
  • Quality of Support: 8.2/10 (Category avg: 8.9/10)
  • Ease of Use: 8.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Zoho Connect for G Suite?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Company Size: 56% Small, 28% Medium

What Are Recent G2 Reviews of Zoho Connect for G Suite?

Boxysuite

Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster.

Average Rating: 4.3/5.0

Total Reviews: 39

How Do G2 Users Rate Boxysuite?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.8/10)
  • Ease of Admin: 9.2/10 (Category avg: 9.1/10)
  • Quality of Support: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Boxysuite?

Who Uses This Product?

  • Top Industries: Accounting
  • Company Size: 65% Small, 25% Medium

What Do G2 Reviewers Say About Boxysuite?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Boxysuite, enjoying its seamless navigation and efficient task management.
  • Users find the user-friendly interface of Boxysuite enhances their productivity and organization significantly.
  • Users love the easy integrations of Boxysuite, seamlessly connecting with various applications for enhanced productivity.
  • Users enjoy the easy setup of Boxysuite, streamlining tasks and enhancing productivity with seamless integration.
  • Users love the navigation ease of Boxysuite, enjoying its user-friendly interface and streamlined access to multiple accounts.
Cons
  • Users find the pricing of Boxysuite to be quite high, especially compared to similar products in the market.
  • Users express concern over the limited features of Boxysuite, affecting usability and functionality across devices.
  • Users experience performance issues with Boxysuite, citing lag, crashes, and slow loading times as significant drawbacks.
  • Users express dissatisfaction with poor customer support, citing long response times and unresponsiveness when issues arise.
  • Users express concerns about update issues, with bugs, slow performance, and high pricing affecting their experience.

What Are Recent G2 Reviews of Boxysuite?

What Are G2 Users Discussing About Boxysuite?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated June 16, 2025