I love that Google voice allows me to separate and control what kind of calls and how many calls I get to my phone. I love that I can check missed calls, I can take calls and I can receive and respond to text messages from any device. Google voice is actually the number I get out all the time. It is rare that I will give out a network provider number considering that it changes so often. Because of how Google voice integrates into your email address and the standalone Google voice webpage, it's really hard to miss a call. I love that I can also block numbers and phone numbers that maybe I don't want to block but would really like to distance from, I can market as spam. Google voice has been my business phone number solution for a long time. I would say since 2014. It really works. It also integrates into Google hangouts which is also really cool. Review collected by and hosted on G2.com.
I dislike that some services won't accept my number when I try to verify. There are some apps or services that if I try to verify my number and they attempt to send me a verification code, I won't get it. Also with Wells Fargo when I attempt to verify my phone number through online banking I don't get the text message. Outside of that the service is really awesome. Review collected by and hosted on G2.com.
I have used so many voice carriers to make calls. I do work in a call center job. I have used Mixie and Aircall and even though they are great I think google voice takes the cake making it one of the best calling networks to have in your work environment. It is so efficient and organizes everything for you it is so amazing how quick and user friendly it is it makes it a lot easier to handle and to do. Review collected by and hosted on G2.com.
There are very few things I dislike about google voice. I don't like how long it takes to install at the beginning but it does have an option for you to do other things while it is installing so it isnt too much of a draw back. I feel that the good things google voice has outweighs almost all of the bad things that there are. its incredible how many amazing things that are available at google voice and it makes me so happy that I too am a user. Review collected by and hosted on G2.com.
I love that we can use this service to call and send text messages. I love the voicemail feature as well. Review collected by and hosted on G2.com.
I don’t dislike anything I feel like everything is really easy to use. Review collected by and hosted on G2.com.
I like that I can use my personal phone and use the app to make business calls. It also links to my business email. Review collected by and hosted on G2.com.
It pulls my personal contacts. I'm not sure if there is a way to add business contacts separately. Review collected by and hosted on G2.com.
This has come in so handy for times I Need to contact a customer but do not want to give my personal number or use the phone at work which sits on the hostess stand. Review collected by and hosted on G2.com.
This product is STELLAR for it's intended us e and there is nothing I would change. You can put the app on your phone, or choose not to. It's awesome in an emergency fi you leave your phone behind but do have a PC. It also offers privacy! Review collected by and hosted on G2.com.
It's as simple as it gets to trunk calls and It's free!
There is no Pros - I thought it was a good value but ....
Basic Voip system. I primarily use it in conjunction with 8x8 to have a free number pop up on my phone.
Marketing opportunities It makes work easy for company and makes you move faster at work You can also try it Review collected by and hosted on G2.com.
Limited in terms of other functionality and integration to all other media platforms.
This system that Google offers us is really wonderful, I do not really observe in any deficiency.
I have no negatives about google voice. The app isn't particularly aesthetic, but its user friendly.
As with all Google services, Google can use your personal information in ways that you may not agree with. Review collected by and hosted on G2.com.
Linking numerous devices & call record. Review collected by and hosted on G2.com.
Not being able to create new or edit existing contacts on the app installed on my iPhone. I have to go onto my work desktop computer to handle my contacts Review collected by and hosted on G2.com.
How easy it is to use and how I can add multiple team members' phones to the account. When we do add multiple phones, all of them ring and whoever can pick up will pick up, it is convenient to talk about certain research participants. Review collected by and hosted on G2.com.
Everyone uses the same password to login and it doesn't seem super secure. Also, the log of calls we make isn't very clear and organized and hard to look at in general. Review collected by and hosted on G2.com.
I conduct interviews via phone that get recorded into the computer for a show, and Google Voice is my go to service for all calls. It's great for both domestic and overseas. Review collected by and hosted on G2.com.
I'm worried it will get shelved at some point. Review collected by and hosted on G2.com.
Google Voice is so helpful because you can create a phone number to use for your business that goes directly to your phone and it's completely free Review collected by and hosted on G2.com.
The only thing I dislike about Google Voice is that when the number comes to my phone I'm not sure if they're calling my regular phone or if they're calling from Google Voice Review collected by and hosted on G2.com.
WIth google voice we are able to interact with our clients via text, quickly and easily actually texting from my computer rather than by phone. Review collected by and hosted on G2.com.
Cannot leave an outgoing message when you're not there Review collected by and hosted on G2.com.
The sign up process is the easiest. Also it was free to sign up and use, no hidden fees. This is a good service when you do not want someone to have your number, but don't want to call blocked either. I have not had any issues calling or receiving calls from this service. I've tried other WiFi call apps and they all have ridiculous ads and it makes it complicated to make a call. Review collected by and hosted on G2.com.
I do not have any dislikes at the moment. Review collected by and hosted on G2.com.
Additional number for free calls and text. App is easy to use. Review collected by and hosted on G2.com.
Dislike how you either have the option to link calls to your personal number with incoming call showing as your personal number or actual incoming call number. Hard to distinguish whether you are receiving a call from your phone number or your google number Review collected by and hosted on G2.com.
I like how Google Voice gives us the option to use a landline phone, connected to our Obihai200 device. It makes calling crystal-clear, even when I use the smart phone that my company bought me. This is because Google Voice uses VoIP technology, rather than regular calling signal. Google Voice transcribes voicemails to my company email address, and texts as well! I can reply to emails to text customers back, which is very helpful. Review collected by and hosted on G2.com.
I dislike Google Voice's initial setup. Since we were initially set up our company's number on a cell phone, we had to port the number from our cell phone to Google Voice. And since we were using an MVNO, we had to use the last 15 digits of the SIM number for the account number, and guess our way through the service options. Then, we had to pay for an adapter and a landline phone battery, as well as Verizon FiOS internet. I also dislike the initial setup process, where call screening is enabled by default. It should be disabled; it confuses customers. Review collected by and hosted on G2.com.
I like the function where this app will give you the option of using a "fake number" to contact clients or vendors when providing your personal number is not ideal. Review collected by and hosted on G2.com.
I dislike the ability to separate the texting from your actual phone texts. This is where I opt to email instead of text if calling is not convenient to the other person. When using this product, I have used a "fake number" so if you choose to use your real number, I don't see this being an issue. Review collected by and hosted on G2.com.
Accessible through email account
Linked to phone number so calls received as though coming from portable device
Free if non international call; helpful when abroad and SIM is removed from phone Review collected by and hosted on G2.com.
Could only access on my laptop; couldn't on my phone Review collected by and hosted on G2.com.
I love having a US cell number that is free to call and text anywhere in the United States and just add credit to call anywhere in the world.
The Google Voice system works just like a normal cell phone number on Wifi/mobile data, you can receive calls from anywhere in the world and you can also do everything from a google hangout app on your phone or the google voice website on your desktop.
Google voice also have the ability to easily send out text messages in a text message blast campaign linked up with Google Sheets.
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I would this service to be available overseas with the ability to get a local number in each country, but otherwise, i can't complain about a free awesome service like google voice. Review collected by and hosted on G2.com.
I use Google Voice on a regular basis for both calling and messaging. One of my favorite things about Google Voice is that you have the choice to either choose to use your current phone number or to pick a new phone number - a phone number of your choice! I love that about Google Voice. Especially since I live in one state and have a large pool of customers in another state, Google Voice has allowed me to now have a number with an area code that I chose, from the area in which I don't live but have a lot of customers. I also like that Google Voice has many features to choose from - another of my favorites is that you have the option of having incoming calls be answered directly or having the caller have to first announce their name - which you can listen to before deciding whether or not to answer/accept the incoming call - a great way to screen those unsolicited marketing calls. Review collected by and hosted on G2.com.
It is hard to find something to dislike about Google Voice. Honestly, the only thing that I have found to dislike about Google Voice is that the application tends to crash on a pretty regular basis. While it doesn't usually crash during a phone call - when browsing the application or sending messages, it does tend to crash out of nowhere often - causing you to have to restart what you were doing and send a crash report (which is optional). Review collected by and hosted on G2.com.
I love the fact hat I don’t have to use my device’s original number and I can use Google Voice as my business number. Review collected by and hosted on G2.com.
I dislike that I crashes on my iPhone. Works smoothly on Android. Review collected by and hosted on G2.com.
I love the ability to send and receive texts from my computer. I can keep working without stopping to check my phone for work related texts. Review collected by and hosted on G2.com.
If you send a group message, any responses will come in individually and not everyone on the message will receive responses. This is best for single messages. Overall, a user could just use a group chat for better functionality.
Additionally, not every phone number will carry over, so you'll have to sign up for a number that's available on Voice (some phone numbers will transfer over, and you can check all texts on Voice). Review collected by and hosted on G2.com.
That you can have one single phone number for life, and you can forward to that number as you see fit. Review collected by and hosted on G2.com.
That international calling (at least to Central and Latin America has become unusable. How can you justify that 1) it works correctly for the first 30 seconds, then after that the recording of the conversation from the other party replays constantly in a loop, and you keep responding until you realize that this is just a recording of the first 30 seconds. How can you justify that? If you have a bad connection, I understand having a distorted or intermittent sound, but having a recorded conversation fragment repeated in an infinite loop is unjustifiable, and this has been going on for two years, but now it is unusable, and 2) sometimes you cannot even get a connection, but whether you get a connection or not, or whether the conversation recording repeats itself, you try the same call via Whatsapp and it works like a charm !. So i am no longer using Google and have gone to T-Mobile which has an impecable connection and quality. Review collected by and hosted on G2.com.
Google Voice gives you a free phone number. Super useful. You can use that extra phone number as a phone number to use for listing on websites, filtering calls, and not having to worry about giving out your main phone number. It is quite convenient and useful. It also transcribes voicemails and emails them to you. Review collected by and hosted on G2.com.
Google Voice is very limited in its use. There is not a lot of other uses for it. It has not really progressed over the years. The voice mails are also not 100% accurate either. Review collected by and hosted on G2.com.