The Top 10 Easiest To Use Google Workspace Communication Tools

See the top Google Workspace Communication Tools products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Quo

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

Hiver

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

67%

Mid Market

27%

Enterprise

Salesmsg

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

70%

Mid Market

27%

Enterprise

Dialpad Connect

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 8.9

9.4

Customer Segment Breakdown

Small Business

58%

Mid Market

33%

Enterprise

10%

Google Voice

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 8.9

8.5

Customer Segment Breakdown

Small Business

63%

Mid Market

25%

Enterprise

12%

DevRev

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 8.9

9.0

Customer Segment Breakdown

Small Business

34%

Mid Market

55%

Enterprise

11%

Happeo

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 8.9

9.0

Customer Segment Breakdown

Small Business

14%

Mid Market

69%

Enterprise

17%

Drag

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

86%

Mid Market

11%

Enterprise

Gmelius

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.0

Ease of Use

Average: 9.2

8.1

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

82%

Mid Market

16%

Enterprise

#10

Yet Another Mail Merge (YAMM)

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 8.9

8.1

Customer Segment Breakdown

Small Business

56%

Mid Market

36%

Enterprise