--- title: Gmelius Reviews meta_title: 'Gmelius Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 776 reviews by the users' company size, role or industry to find out how Gmelius works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 776 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Gmelius Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Gmelius, which streamlines email management and enhances team collaboration. (22 mentions)
Users value the team collaboration features of Gmelius, enhancing efficiency and streamlining email management effortlessly. (14 mentions)
Users appreciate the seamless collaboration capabilities of Gmelius, enhancing efficiency and productivity within their teams. (12 mentions)
Users appreciate the seamless team collaboration with Gmelius, enhancing efficiency and productivity directly within their inbox. (12 mentions)
Users value the efficient communication tools in Gmelius, enhancing collaboration and productivity within teams. (11 mentions)
Users face email management issues with Gmelius, experiencing slow loading times and ineffective search functions. (8 mentions)
Users note the missing features in Gmelius, particularly on the mobile app, impacting overall usability. (8 mentions)
Users experience performance issues with Gmelius, including slow email loading and lags during high usage. (6 mentions)
Users experience slow email loading times with Gmelius, which hampers efficiency and can be quite frustrating. (5 mentions)
Users experience a steep learning curve with Gmelius, particularly for automation, impacting initial implementation and usability. (5 mentions)

5 Pros or Advantages of Gmelius

5 Cons or Disadvantages of Gmelius

Gmelius Reviews (776)

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Reviews

Gmelius Reviews (776)

View 3 Video Reviews
4.4
776 reviews
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Hasan J.
HJ
Hasan J.
Social Media Manager
Small-Business (50 or fewer emp.)
"A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration"
5/5
What do you like best about Gmelius?

Gmelius stands out for its ease of use and seamless integration with Gmail and other tools. I particularly love how it transforms my inbox into a powerful collaboration hub, allowing me to assign emails to team members, track email statuses, and manage projects directly from Gmail. The automation features like email sequences and shared inboxes save us so much time and keep the team organized. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

While Gmelius is fantastic overall, the mobile app could use some improvements. It lacks some of the advanced features available on the desktop version, which can make it challenging to manage on the go. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"It has been a helpful tool"
5/5
What do you like best about Gmelius?

Gmelius has been a great tool for me as the Technical Support Team Lead overseeing a developing team because it has made email correspondence and work management much more efficient. My team of six can now collaborate more effectively thanks to the shared inbox feature. Efficiency has increased dramatically because we can now allocate emails, make internal notes, and monitor work progress without leaving our inboxes. We have also saved time using automation features to set up routines for frequently asked support questions. Gmelius has improved team productivity and customer happiness by keeping us responsive and organized overall. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It could be improved in a couple of areas. For example, the mobile app feels a little more constrained than the desktop version, which makes task management while on the road more difficult. Furthermore, there was a steep learning curve for a few elements at first, such as the automation and sequences, which took longer to set up and train the team. Additionally, I observed that there may occasionally be lags in synchronizing changes during periods of high usage, which could interfere with workflow. Although these problems are often solvable, fixing them would increase the platform's usefulness for our team. Review collected by and hosted on G2.com.

Ayush K.
AK
Ayush K.
Senior Product Manager
Enterprise (> 1000 emp.)
"An Apt Copilot for Gmail"
3.5/5
What do you like best about Gmelius?

Gmelius is a solid Gmail add-on, but not without its quirks. It's great at automating routine tasks and providing some useful insights, Still, it's saved me time and is worth a try – just don't expect perfection. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Filters can be glitchy and the AI suggestions are hit-or-miss. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Good app but extremely slow"
3/5
What do you like best about Gmelius?

Gmelius has been great for coordinating emails with my executive assistant. I like how many features there are regarding automations and customizations. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Gmelius can be extremely slow to load emails. Like, we're talking 10+ seconds to load an email within the Gmail app. That's quite unacceptable. I also don't like how the preview text on a board card shows the first email's text, and not the most recent email's reply. When you have to wait 10+ seconds to open an email, it wastes a lot of time. Review collected by and hosted on G2.com.

Hafiz M.
HM
Hafiz M.
E-commerce, Digital Media Specialist and Content Writer
Small-Business (50 or fewer emp.)
"Automation is the Future for Business"
3.5/5
What do you like best about Gmelius?

help in the automation and making things easier in routine, especially the ease. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

It can take time when doing bulk tasks and slow. Review collected by and hosted on G2.com.

Adeel K.
AK
Adeel K.
Electrical Engineer
Small-Business (50 or fewer emp.)
Originally submitted 8/18/2022
"Simple and effective way to delegate work"
5/5
What do you like best about Gmelius?

Ease of communication to team members instead of writing a new email and set up followup reminders with coworkers. The ability to see what other team members are doing and their work load. It helps for managers to divide the work load more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

Work needs to be done to search old emails more effectively. Filters like To: From: Date: should be added. Sometimes, old unassigned emails pop up out of no where, seems like a bug Review collected by and hosted on G2.com.

Muhammad Saad B.
MB
Muhammad Saad B.
Product Support Specialist
Enterprise (> 1000 emp.)
"An highly recomended Service"
4/5
What do you like best about Gmelius?

Its intutive design and inclucivty are the best features Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I dont think for me in gmelius. It fullfills my all needs. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"Really great"
5/5
What do you like best about Gmelius?

I use Gmelius on a daily basis and love working with it. Truly helps my day move along a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

I don't have much of a issue to talk about. Review collected by and hosted on G2.com.

FF
Frederick F.
Small-Business (50 or fewer emp.)
"Great Collaborative Inbox with lots of features"
4/5
What do you like best about Gmelius?

We love being able to automate who gets particular emails. It also makes it a lot easier for our sales reps in that they do not have to go through every single email, only the ones assigned to them. Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The downsides to Gmelius are that it is easy to share out conversations to people that shouldn't be reading certain emails, like forwarding an email to a management email list. If the label is not removed or the "stop sharing conversation" selection is used then everybody can read the email. The other most annoying thing is that emails that have the same sender and same subject will bundle up under the same conversation, so comments in the gmelius pane won't be assigned to a particular email. Sometimes there are situations where you cannot change the subject from incoming emails coming from vendors, etc. So that I would say is the biggest thing keeping me from rating Gmelius with a 10. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
Small-Business (50 or fewer emp.)
"Amazing solution, fantastic support!"
5/5
What do you like best about Gmelius?

I initially was looking for a solution to put in place to keep my team aligned on Email Templates (since Google's native system is pretty wonky), Gmelius did just that & so much more! Aside from standardizing our templates team-wide, it allows updates to be made to them, keeping everyone using the most up-to-date edition. It goes a step further in allowing you to add attachments, recipients, & a function called "variables" which saves you time when drafting an email using that template.

Gmelius has so many more functions I am slowly learning about & seeing the even greater potential in this very helpful "layer" added to our G-Suite. I also wanted to add that the tech support you get is 5-star- From just demoing the tool, to needing real-time support, their team has been extremely helpful!

Thanks Gmelius! Review collected by and hosted on G2.com.

What do you dislike about Gmelius?

The only downside I am seeing so far relates to the Email templates themselves- I would like the additional function to "sort" them for the team with a more user-friendly generic sorting interface. I also would LOVE the ability to add a drop-down function into the variables, this would be fantastic! Review collected by and hosted on G2.com.

Response from Adeline Casagranda of Gmelius

Hi Michael, thanks a lot for your review. It's great to hear that you're enjoying Gmelius and its templates :) Could you send us an email to support@gmelius.com with more information about the additional "Sort" that you'd like to have and explain the dropdown function for variables?

Thanks again.