# Best Google Workspace Communication Tools for Medium-Sized Businesses *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Products classified in the overall Google Workspace Communication Tools category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Google Workspace Communication Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Google Workspace Communication Tools category. In addition to qualifying for inclusion in the Google Workspace Communication Tools category, to qualify for inclusion in the Medium-Sized Business Google Workspace Communication Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. ## How Many Google Workspace Communication Tools Products Does G2 Track? **Total Products under this Category:** 32 ### Category Stats (May 2026) - **Average Rating**: 4.37/5 - **New Reviews This Quarter**: 17 - **Buyer Segments**: Small-Business 77% │ Mid-Market 19% │ Enterprise 4% - **Top Trending Product**: Happeo (+0.003) *Last updated: May 18, 2026* ## How Does G2 Rank Google Workspace Communication Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,200+ Authentic Reviews - 32+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Quo Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. 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[Quo](https://www.g2.com/products/quo-quo/reviews) Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. **Average Rating:** 4.7/5.0 **Total Reviews:** 3,342 **How Do G2 Users Rate Quo?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.4/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Quo?** - **Seller:** [Quo](https://www.g2.com/sellers/quo) - **Company Website:** https://www.quo.com/ - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @gowithquo (5,430 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28667405/ (64 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Real Estate, Construction - **Company Size:** 92% Small-Business, 7% Mid-Market #### What Are Quo's Pros and Cons? **Pros:** - Ease of Use (835 reviews) - Customer Support (412 reviews) - Call Recording (325 reviews) - Features (319 reviews) - Easy Setup (301 reviews) **Cons:** - Connection Issues (215 reviews) - Call Disconnections (101 reviews) - Missing Features (90 reviews) - Performance Issues (83 reviews) - Delays (82 reviews) ### 2. [Hiver](https://www.g2.com/products/hiver/reviews) Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’s a refreshing alternative to legacy helpdesks: simple to adopt, yet powerful enough for the most complex needs. At Hiver’s core is a powerful AI engine - intelligent agents that automate the busy work across the entire support lifecycle. Key features include omnichannel inbox, a searchable knowledge base, detailed analytics, workflow automations, and robust collaboration tools. AI is built into every stage of the support journey: AI Agents handle repetitive tasks like triage, AI Copilot assists agents with replies and context, and AI Insights surface trends that drive better decisions. Beyond its robust features, Hiver stands out for its 24/7 human-led support available on every plan, ensuring help is always at hand. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,251 **How Do G2 Users Rate Hiver?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.2/10 (Category avg: 9.1/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) **Who Is the Company Behind Hiver?** - **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908) - **Company Website:** https://hiverhq.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @hiverhq (5,632 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1241281/ (291 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 66% Small-Business, 27% Mid-Market #### What Are Hiver's Pros and Cons? **Pros:** - Ease of Use (182 reviews) - Team Collaboration (150 reviews) - Email Management (131 reviews) - Communication (105 reviews) - Collaboration (82 reviews) **Cons:** - Email Issues (72 reviews) - Missing Features (47 reviews) - Limited Features (34 reviews) - Slow Loading (32 reviews) - Bug Issues (29 reviews) ### 3. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items **Average Rating:** 4.4/5.0 **Total Reviews:** 3,999 **How Do G2 Users Rate Dialpad Connect?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.9/10 (Category avg: 9.1/10) - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) **Who Is the Company Behind Dialpad Connect?** - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** https://Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ (61 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,470 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 56% Small-Business, 32% Mid-Market #### What Are Dialpad Connect's Pros and Cons? **Pros:** - Ease of Use (130 reviews) - Call Management (71 reviews) - Helpful (60 reviews) - Call Recording (56 reviews) - Features (52 reviews) **Cons:** - Call Issues (57 reviews) - Connection Issues (43 reviews) - Missing Functionality (29 reviews) - Recording Issues (28 reviews) - Call Quality Issues (26 reviews) ### 4. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professional without the hassle. Here’s the deal Salesmsg lets you handle conversations through text and calls seamlessly. Need to remind a customer about their appointment? Done. Want to send a quick follow-up after a meeting? Easy. Running a marketing campaign? It’s perfect for that too. Who’s this for? Anyone from small businesses to big teams who value their time and want to stay on top of customer engagement. Think hair salons, real estate agents, coaches, or even a customer support team that wants to feel human, not robotic. Why it works: • Automation that feels personal: Schedule texts or send bulk messages, but make it look like you typed them yourself. • Smart call handling: Forward calls to the right person so nothing slips through the cracks. • Know what’s working: Built-in analytics let you track and tweak your communication game. The result? You’re faster, more organized, and always reachable. Customers feel valued, your team saves time, and you can scale your communication as you grow without losing the personal touch. At its core, Salesmsg is about making communication simple, effective, and human—because that’s how you build real relationships in business. **Average Rating:** 4.7/5.0 **Total Reviews:** 375 **How Do G2 Users Rate Salesmsg?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.3/10 (Category avg: 9.1/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Salesmsg?** - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** https://www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small-Business, 27% Mid-Market #### What Are Salesmsg's Pros and Cons? **Pros:** - Ease of Use (141 reviews) - Easy Communication (74 reviews) - Easy Integration (66 reviews) - Integrations (61 reviews) - Customer Support (55 reviews) **Cons:** - Missing Features (25 reviews) - Messaging Issues (22 reviews) - Sending Issues (17 reviews) - SMS Issues (17 reviews) - Slow Loading (16 reviews) ### 5. [Google Voice](https://www.g2.com/products/google-voice/reviews) Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time. **Average Rating:** 4.1/5.0 **Total Reviews:** 162 **How Do G2 Users Rate Google Voice?** - **Has the product been a good partner in doing business?:** 6.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 7.8/10 (Category avg: 9.1/10) - **Quality of Support:** 7.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.7/10 (Category avg: 9.1/10) **Who Is the Company Behind Google Voice?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,911,199 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 60% Small-Business, 27% Mid-Market #### What Are Google Voice's Pros and Cons? **Pros:** - Phone Numbers (7 reviews) - Text Messaging (4 reviews) - Ease of Use (3 reviews) - Easy Setup (2 reviews) - Privacy (2 reviews) **Cons:** - Limited Features (3 reviews) - Connection Issues (1 reviews) - Missing Features (1 reviews) - Number Management (1 reviews) - Poor Automation Support (1 reviews) ### 6. [Happeo](https://www.g2.com/products/happeo/reviews) Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done. **Average Rating:** 4.5/5.0 **Total Reviews:** 150 **How Do G2 Users Rate Happeo?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) **Who Is the Company Behind Happeo?** - **Seller:** [Happeo](https://www.g2.com/sellers/happeo) - **Company Website:** https://www.happeo.com - **Year Founded:** 2017 - **HQ Location:** Helsinki, Helsinki - **Twitter:** @happeoHQ (1,845 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10472126/ (71 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 69% Mid-Market, 17% Enterprise #### What Are Happeo's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Easy Integrations (5 reviews) - Helpful (4 reviews) - Integrations (4 reviews) - Intuitive (4 reviews) **Cons:** - Lack of Information (3 reviews) - Limited Options (3 reviews) - Missing Features (3 reviews) - Search Functionality (3 reviews) - Search Limitations (3 reviews) ### 7. [DevRev](https://www.g2.com/products/devrev-devrev/reviews) DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents. Available as a desktop app, mobile app, and browser interface. **Average Rating:** 4.4/5.0 **Total Reviews:** 197 **How Do G2 Users Rate DevRev?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Ease of Use:** 8.5/10 (Category avg: 9.1/10) **Who Is the Company Behind DevRev?** - **Seller:** [DevRev](https://www.g2.com/sellers/devrev) - **Company Website:** https://devrev.ai/ - **Year Founded:** 2020 - **HQ Location:** Palo Alto, CA - **Twitter:** @devrev (3,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/devrev/ (889 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, HR Specialist - **Top Industries:** Computer Software, Financial Services - **Company Size:** 54% Mid-Market, 33% Small-Business #### What Are DevRev's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Efficiency (51 reviews) - Features (48 reviews) - Helpful (40 reviews) - Customer Support (29 reviews) **Cons:** - Missing Features (30 reviews) - Limited Features (21 reviews) - Lack of Features (19 reviews) - Learning Curve (18 reviews) - Not Intuitive (16 reviews) ### 8. [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 20x higher than with traditional emailing solutions such as Mailchimp or Hubspot. Whether it be for personal or professional use, Yet Another Mail Merge has something for everyone. For example, many companies have turned to YAMM to create outbound sales email campaigns. Other uses include link building, parent-teacher communication, non-profit fundraising, Google form submission notifications, seasons greetings, and sending individualized download links to recipients. Our users come from organizations of all sizes, industries, and locations. Why YAMM? YAMM is a powerful mail merge tool that lets you create messages directly from Gmail and track opens, clicks, bounces, and responses in real-time directly from Google Sheets. Features include the ability to segment contacts, send follow up campaigns to specific groups, create personalized subject lines, email body, links, images, and attachments, include one-click polls, and customization via HTML and CSS. With a 4.8/5 rating on over 19,000 reviews and 10,000,000 installs in the Google Workspace Marketplace, YAMM is a top-rated app trusted by 150,000 organizations. If you need help, YAMM has a world class support team that can help you with your requests. Contact them here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new YAMM is built by the same team that brought you products like AODocs, Awesome Table, and Form Publisher, which has some of the best Google Workspace expertise in the world. **Average Rating:** 4.3/5.0 **Total Reviews:** 90 **How Do G2 Users Rate Yet Another Mail Merge (YAMM)?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.0/10 (Category avg: 9.1/10) - **Quality of Support:** 7.7/10 (Category avg: 8.9/10) - **Ease of Use:** 8.7/10 (Category avg: 9.1/10) **Who Is the Company Behind Yet Another Mail Merge (YAMM)?** - **Seller:** [Talarian](https://www.g2.com/sellers/talarian) - **Year Founded:** 2015 - **HQ Location:** Paris, FR - **Twitter:** @talarianhq (252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/talarian/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 66% Small-Business, 46% Mid-Market #### What Are Yet Another Mail Merge (YAMM)'s Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Email Tracking (10 reviews) - Email Marketing (7 reviews) - Tracking (7 reviews) - Easy Integration (6 reviews) **Cons:** - Email Management (7 reviews) - Email Management Issues (4 reviews) - Expensive (4 reviews) - Limited Features (3 reviews) - Missing Features (3 reviews) ### 9. [Collavate](https://www.g2.com/products/collavate/reviews) Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for simplified workflow automation and team member sharing. Easy to set up Google Docs and Drive Add-on makes document archiving applications easier than ever before in a safe environment perfect for any situation. It provides a secure, centralized place to manage documents and compliance workflow for Google Workspace. With industry experts working behind the scenes to bring you the most relevant features, you can trust Collavate to bring you the features you need without cramming in features you don’t. Plus, compliances such as ISO 9001 , GDPR, HIPAA, ISO 13485 are easy to achieve. We support the entire process of planning, brainstorming, drafting, reviewing, correcting and publishing documents. Group messaging lets you chat in an organized way with other team members while you’re working. You can share screenshots, links, videos, and more using the messenger feature. We have a wide range of collaboration capabilities for corporate documentation, including automated workflows, ledger, reminder/due-date for approval, audit trail, version control and document template options. Automate workflows and establish communication with Collavate with a variety of tasks that require document control, editing, and document collaboration. Issues or Questions: support@collavate.com **Average Rating:** 4.8/5.0 **Total Reviews:** 58 **How Do G2 Users Rate Collavate?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.3/10 (Category avg: 9.1/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Ease of Use:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Collavate?** - **Seller:** [Netkiller](https://www.g2.com/sellers/netkiller) - **Year Founded:** 2005 - **HQ Location:** Palo Alto, California - **Twitter:** @netkiller_cloud (54 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1644003 (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Financial Services - **Company Size:** 42% Mid-Market, 39% Enterprise ### 10. [Gmelius](https://www.g2.com/products/gmelius/reviews) Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace. **Average Rating:** 4.4/5.0 **Total Reviews:** 756 **How Do G2 Users Rate Gmelius?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.3/10 (Category avg: 9.1/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Gmelius?** - **Seller:** [Gmelius SA](https://www.g2.com/sellers/gmelius-sa) - **Year Founded:** 2016 - **HQ Location:** Geneva - **Twitter:** @gmelius (1,776 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5285738/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 81% Small-Business, 16% Mid-Market #### What Are Gmelius's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Email Management (14 reviews) - Collaboration (12 reviews) - Team Collaboration (12 reviews) - Communication (11 reviews) **Cons:** - Email Management Issues (8 reviews) - Missing Features (8 reviews) - Performance Issues (6 reviews) - Email Issues (5 reviews) - Learning Curve (5 reviews) ### 11. [Drag](https://www.g2.com/products/drag/reviews) Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow from your inbox (where most things start and end). Trusted by 30,000+ professionals across 50+ countries. Easy to install. Easy to set up. No training required. Free trial available, no credit card required. **Average Rating:** 4.5/5.0 **Total Reviews:** 254 **How Do G2 Users Rate Drag?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 8.8/10 (Category avg: 9.1/10) **Who Is the Company Behind Drag?** - **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com) - **Year Founded:** 2018 - **HQ Location:** London - **Twitter:** @lovedragapp (954 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11211399/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism - **Company Size:** 85% Small-Business, 11% Mid-Market #### What Are Drag's Pros and Cons? **Pros:** - Collaboration (6 reviews) - Organization (6 reviews) - Team Collaboration (6 reviews) - Ease of Use (5 reviews) - Email Management (5 reviews) **Cons:** - Limited Customization (3 reviews) - Difficult Setup (2 reviews) - Lack of Customization (2 reviews) - Learning Curve (2 reviews) - Steep Learning Curve (2 reviews) ## What Is Google Workspace Communication Tools ? [Marketplace Apps](https://www.g2.com/categories/marketplace-apps) ## What Software Categories Are Similar to Google Workspace Communication Tools ? - [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)