Introducing G2.ai, the future of software buying.Try now

Best Google Workspace Communication Tools for Medium-Sized Businesses

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Google Workspace Communication Tools category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Google Workspace Communication Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Google Workspace Communication Tools category.

In addition to qualifying for inclusion in the Google Workspace Communication Tools category, to qualify for inclusion in the Medium-Sized Business Google Workspace Communication Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Google Workspace Communication Tools Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
1 filter applied
Clear All
11 Listings in Google Workspace Communication Tools Available
(3,257)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Google Workspace Communication Tools software
View top Consulting Services for Quo
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Construction
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    787
    Customer Support
    405
    Call Recording
    316
    Features
    304
    Easy Setup
    292
    Cons
    Connection Issues
    208
    Call Disconnections
    98
    Missing Features
    84
    Performance Issues
    79
    Delays
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quo features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quo
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @openphone
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Construction
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
Quo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
787
Customer Support
405
Call Recording
316
Features
304
Easy Setup
292
Cons
Connection Issues
208
Call Disconnections
98
Missing Features
84
Performance Issues
79
Delays
78
Quo features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Quo
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@openphone
9 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®
(1,275)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hiver is a tool that facilitates the management of shared inboxes and enhances team workflow by allowing easy assignment of emails and tracking of tasks, all within the Gmail platform.
    • Reviewers frequently mention the seamless integration with Gmail, the intuitive interface, and the ease of setup as key benefits, along with the ability to assign emails, track status, and communicate internally, which improves productivity and response time.
    • Reviewers mentioned occasional performance lags when handling high volumes of emails or switching between views, limited automation features compared to full-fledged help desk tools, and some functionalities not being available on the free plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hiver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Team Collaboration
    150
    Email Management
    128
    Communication
    105
    Customer Support
    82
    Cons
    Email Issues
    71
    Missing Features
    47
    Limited Features
    34
    Slow Loading
    32
    Bug Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hiver features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Ease of Admin
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hiver
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @hiverhq
    5,660 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hiver is a tool that facilitates the management of shared inboxes and enhances team workflow by allowing easy assignment of emails and tracking of tasks, all within the Gmail platform.
  • Reviewers frequently mention the seamless integration with Gmail, the intuitive interface, and the ease of setup as key benefits, along with the ability to assign emails, track status, and communicate internally, which improves productivity and response time.
  • Reviewers mentioned occasional performance lags when handling high volumes of emails or switching between views, limited automation features compared to full-fledged help desk tools, and some functionalities not being available on the free plan.
Hiver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Team Collaboration
150
Email Management
128
Communication
105
Customer Support
82
Cons
Email Issues
71
Missing Features
47
Limited Features
34
Slow Loading
32
Bug Issues
29
Hiver features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.2
Ease of Admin
Average: 9.1
9.2
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Hiver
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@hiverhq
5,660 Twitter followers
LinkedIn® Page
www.linkedin.com
282 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(3,947)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
    • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
    • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    36
    Call Management
    35
    Voice Transcription
    35
    Communication
    34
    Cons
    Call Issues
    26
    Connection Issues
    26
    Recording Issues
    17
    Connectivity Issues
    15
    Call Disconnections
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Ease of Admin
    Average: 9.1
    8.5
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
  • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
  • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
36
Call Management
35
Voice Transcription
35
Communication
34
Cons
Call Issues
26
Connection Issues
26
Recording Issues
17
Connectivity Issues
15
Call Disconnections
14
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease of Admin
Average: 9.1
8.5
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
(163)4.1 out of 5
5th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay con

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 60% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Voice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phone Numbers
    6
    Ease of Use
    4
    Text Messaging
    4
    Easy Setup
    2
    Privacy
    2
    Cons
    Limited Features
    3
    Connection Issues
    1
    Missing Features
    1
    Number Management
    1
    Poor Automation Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Voice features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Ease of Admin
    Average: 9.1
    7.3
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,524,859 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay con

Users
  • Owner
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 60% Small-Business
  • 26% Mid-Market
Google Voice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phone Numbers
6
Ease of Use
4
Text Messaging
4
Easy Setup
2
Privacy
2
Cons
Limited Features
3
Connection Issues
1
Missing Features
1
Number Management
1
Poor Automation Support
1
Google Voice features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease of Admin
Average: 9.1
7.3
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 9.1
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,524,859 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(357)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
20% Off: $39 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesmsg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Easy Communication
    71
    Easy Integration
    59
    Integrations
    54
    Customer Support
    53
    Cons
    Missing Features
    21
    Sending Issues
    19
    Messaging Issues
    18
    SMS Issues
    16
    Slow Loading
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Ease of Admin
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
Salesmsg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Easy Communication
71
Easy Integration
59
Integrations
54
Customer Support
53
Cons
Missing Features
21
Sending Issues
19
Messaging Issues
18
SMS Issues
16
Slow Loading
15
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease of Admin
Average: 9.1
9.2
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 9.1
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
145 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(153)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Integrations
    5
    Helpful
    4
    Integrations
    4
    Intuitive
    4
    Cons
    Lack of Information
    3
    Limited Options
    3
    Missing Features
    3
    Search Functionality
    3
    Search Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Integrations
5
Helpful
4
Integrations
4
Intuitive
4
Cons
Lack of Information
3
Limited Options
3
Missing Features
3
Search Functionality
3
Search Limitations
3
Happeo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 9.1
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,854 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
(161)4.4 out of 5
6th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$19.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

    Users
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 55% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Computer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Efficiency
    52
    Features
    50
    Helpful
    41
    Customer Support
    31
    Cons
    Missing Features
    30
    Limited Features
    21
    Lack of Features
    19
    Learning Curve
    18
    Not Intuitive
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Computer features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.0
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DevRev
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, CA
    Twitter
    @devrev
    3,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    769 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (C

Users
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 55% Mid-Market
  • 34% Small-Business
Computer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Efficiency
52
Features
50
Helpful
41
Customer Support
31
Cons
Missing Features
30
Limited Features
21
Lack of Features
19
Learning Curve
18
Not Intuitive
16
Computer features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.0
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 9.1
Seller Details
Seller
DevRev
Company Website
Year Founded
2020
HQ Location
Palo Alto, CA
Twitter
@devrev
3,226 Twitter followers
LinkedIn® Page
www.linkedin.com
769 employees on LinkedIn®
(91)4.3 out of 5
10th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 2

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 66% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yet Another Mail Merge (YAMM) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Email Tracking
    10
    Email Marketing
    7
    Tracking
    7
    Easy Integration
    6
    Cons
    Email Management
    7
    Email Management Issues
    4
    Expensive
    4
    Limited Features
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yet Another Mail Merge (YAMM) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Ease of Admin
    Average: 9.1
    7.7
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talarian
    Year Founded
    2015
    HQ Location
    Paris, FR
    Twitter
    @talarianhq
    255 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 2

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 66% Small-Business
  • 46% Mid-Market
Yet Another Mail Merge (YAMM) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Email Tracking
10
Email Marketing
7
Tracking
7
Easy Integration
6
Cons
Email Management
7
Email Management Issues
4
Expensive
4
Limited Features
3
Missing Features
3
Yet Another Mail Merge (YAMM) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease of Admin
Average: 9.1
7.7
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 9.1
Seller Details
Seller
Talarian
Year Founded
2015
HQ Location
Paris, FR
Twitter
@talarianhq
255 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for si

    Users
    No information available
    Industries
    • Automotive
    • Financial Services
    Market Segment
    • 42% Mid-Market
    • 39% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Collavate features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Ease of Admin
    Average: 9.1
    9.4
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netkiller
    Year Founded
    2005
    HQ Location
    Palo Alto, California
    Twitter
    @netkiller_cloud
    56 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for si

Users
No information available
Industries
  • Automotive
  • Financial Services
Market Segment
  • 42% Mid-Market
  • 39% Enterprise
Collavate features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease of Admin
Average: 9.1
9.4
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 9.1
Seller Details
Seller
Netkiller
Year Founded
2005
HQ Location
Palo Alto, California
Twitter
@netkiller_cloud
56 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(260)4.5 out of 5
8th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

    Users
    • CEO
    Industries
    • Non-Profit Organization Management
    • Leisure, Travel & Tourism
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drag Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Email Management
    9
    Organization
    9
    Team Collaboration
    8
    Collaboration
    7
    Cons
    Limited Customization
    4
    App Freezing
    3
    Email Management
    3
    Learning Curve
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drag features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    London
    Twitter
    @lovedragapp
    1,076 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drag turns Gmail into a Team Workspace. One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. Stop switching between tools and run your entire workflow

Users
  • CEO
Industries
  • Non-Profit Organization Management
  • Leisure, Travel & Tourism
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Drag Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Email Management
9
Organization
9
Team Collaboration
8
Collaboration
7
Cons
Limited Customization
4
App Freezing
3
Email Management
3
Learning Curve
3
Steep Learning Curve
3
Drag features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 9.1
9.3
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 9.1
Seller Details
Year Founded
2018
HQ Location
London
Twitter
@lovedragapp
1,076 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
(776)4.4 out of 5
9th Easiest To Use in Google Workspace Communication Tools software
Save to My Lists
Entry Level Price:Starting at $24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gmelius Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Email Management
    14
    Collaboration
    12
    Team Collaboration
    12
    Communication
    11
    Cons
    Email Management Issues
    8
    Missing Features
    8
    Performance Issues
    6
    Email Issues
    5
    Learning Curve
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gmelius features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Ease of Admin
    Average: 9.1
    8.7
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Geneva
    Twitter
    @gmelius
    1,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Gmelius Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Email Management
14
Collaboration
12
Team Collaboration
12
Communication
11
Cons
Email Management Issues
8
Missing Features
8
Performance Issues
6
Email Issues
5
Learning Curve
5
Gmelius features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.3
Ease of Admin
Average: 9.1
8.7
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 9.1
Seller Details
Year Founded
2016
HQ Location
Geneva
Twitter
@gmelius
1,789 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®