--- title: Intellum Platform Reviews meta_title: 'Intellum Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how Intellum Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 50 scale: '5' date_modified: '2026-06-17' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Intellum Platform Reviews **Vendor:** Intellum **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 50 ## About Intellum Platform The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative companies, like Amazon, Google, Meta, X (Twitter), and Verizon, turn customer and partner education into deeper engagement and increased revenue. Whether you’re onboarding new customers, certifying partners, or delivering product education, Intellum empowers organizations to design scalable, personalized learning experiences that lead to real business outcomes. Built on decades of experience, the Intellum Platform gives you complete control over every aspect of your learning initiatives. With our all-in-one solution, you can create, manage, and continuously improve your educational programs—ensuring that your audiences stay engaged, informed, and connected to your brand. Our platform is designed to meet the demands of large, fast-moving companies by delivering a seamless, data-driven learning experience that grows with you. Key Features: • Intellum Social: The only social learning tool built for external education. Engage customers and partners with a dynamic, community-driven experience, available across desktop and mobile. • Intellum Insights: Prove the success of your learning initiatives with intuitive data dashboards that provide actionable insights. Make informed content and strategy decisions to drive your desired learner and business outcomes. • Intellum E-commerce: Unlock new revenue streams with built-in e-commerce functionality. Seamlessly manage and monetize your educational offerings—from courses to certifications—directly within the platform. • Intellum Evolve: Accelerate content creation with powerful, easy-to-use authoring tools. Build interactive, responsive, and mobile-ready content that you can launch and track directly within the platform. ## Intellum Platform Pros & Cons **What users like:** - Users value the **exceptional customer support** of Intellum, enhancing the overall administration and user experience. (2 reviews) - Users value the **customizability** of the Intellum Platform, allowing tailored content for diverse organizational needs. (2 reviews) - Users value the **customization capabilities** of Intellum Platform, allowing tailored experiences for diverse organizational needs. (2 reviews) - Users appreciate the **ease of administration** on Intellum Platform, making it simple to manage diverse learning content. (2 reviews) - Users value the **ease of integration and implementation** with Intellum, praising its adaptability and responsive support team. (2 reviews) - AI Features (1 reviews) - Analytics (1 reviews) - Comprehensive Features (1 reviews) - Content Management (1 reviews) - Content Quality (1 reviews) **What users dislike:** - Users experience **limited search functionality** , making content findability difficult and hindering personalization efforts. (3 reviews) - Users struggle with **poor search functionality** , making findability and personalization difficult in the Intellum Platform. (3 reviews) - Users experience **limited customization** , hindering personalization and efficient management of their systems within Intellum Platform. (2 reviews) - Users find the **complex learning process** challenging, especially for newcomers trying to grasp system management. (1 reviews) - Users wish for **improved search capabilities** for Learners and better-structured help resources for admins. (1 reviews) - Course Management (1 reviews) - Customization Difficulty (1 reviews) - Difficult Learning (1 reviews) - Enrollment Issues (1 reviews) - Users experience a **knowledge deficiency** in help resources, leading to confusion and increased manual workarounds. (1 reviews) ## Intellum Platform Reviews ### 1. Flexible and Growing **Rating:** 5.0/5.0 stars **Reviewed by:** Jewel R. | Sr Learning Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Intellum Platform?** Intellum is a wonderful LMS for all organizations big or small; it can be as simple or complex as needed to fit your company's needs. My favorite features are granular permissions, letters/letter triggers, and customizable topics. I also appreciate that you pull pretty much any kind of report you need. They are constantly adding new functionality (e.g., AI) and making improvements. The Client Experience portal helps get users up-to-speed with the platform. **What do you dislike about Intellum Platform?** The biggest downside is the limited number of custom fields. I would also like the ability to filter a user's enrollments (not just Complete/Incomplete). The system can be difficult to fully understand for someone who is new to managing systems (but this does also come with the upside of flexibility. **What problems is Intellum Platform solving and how is that benefiting you?** As a platform that can deliver and track learning, Intellum is paramount in ensuring our employees have the appropriate training for onboarding, skills, leadership, and compliance. **Official Response from Audrey Crouse:** > Thank you for the thoughtful and thorough review, Jewel! It's fun to hear about your favorite features and we appreciate your feedback about wanting to see other filters. We'll pass that message along. ### 2. Learning at scale for different teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Intellum Platform?** Having been on Intellum for a few years, we've slowly grown our content library with the inclusion of more teams across the business who are trying to scale their learning efforts and grow beyond the basic lunch and learns or powerpoint documents. The best parts of Intellum remain their support, ease of administration, and ability to seemlessly host different types of learning content. **What do you dislike about Intellum Platform?** More intuitive search capabilities for Learners, similar to the Search capabilities on the back-end for Admins, and more up-to-date and better structured help resources for new and existing admins. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum is helping our business reduce the number of platforms required to deliver different training or learning experiences to employees. While it doesn't solve for all the problems or make all stakeholders happy, no single platform does. Ultimately we are able to simplify the learner experience and have fewer data repositories for sources of the truth. This decreases costs while increasing efficiences. **Official Response from Shannon Howard:** > Thanks so much for taking the time to leave such a thoughtful review. We appreciate it! ### 3. Very responsive and is committed to making product updates to keep up with learning industry trends. **Rating:** 4.5/5.0 stars **Reviewed by:** Rosemarie S. | Art Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Intellum Platform?** The ability to tailor content like a website. **What do you dislike about Intellum Platform?** The inability to use AI to tag content for searchability. **What problems is Intellum Platform solving and how is that benefiting you?** It is filling a gap to create a culture of learning for sales enablement at my company. **Official Response from Audrey Crouse:** > Thank you for taking time to leave this review, Rosemarie! So glad to hear that the Platform is supporting a culture of learning at your company - that's incredible! We appreciate your feedback around AI tagging - our team is heavily investing in expanding AI capabilities to support the learner experience, admin experience, and content creation. ### 4. Intellum fits our business **Rating:** 5.0/5.0 stars **Reviewed by:** Reid Ann S. | Associate Director Project Program Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Intellum Platform?** Intellum assigns a customer account rep for each business and that person dives deep into your business and really learns how you use their platform so can easily make suggestions of best practices and address any questions or concerns. The platform itself is very easy to use which is a big plus for a team of content writers that were not necessarily trained in authoring and are learning as we go. **What do you dislike about Intellum Platform?** The simplicity of the platform can sometimes also be a negative in that the template is the template - there are not a lot of options for layout and look/feel inside an activity. **What problems is Intellum Platform solving and how is that benefiting you?** We use the Intellum Platform as our only knowledge base/content management AND as our only learning management system for our customer facing field employees. Both Sales and Customer Service employees rely on the training they receive and the content they can access in the tool to perform their day to day jobs. We also use it to communicate breaking news alerts because the users have been trained to check there first for info on any issues or important updates. **Official Response from Shannon Howard:** > Thanks for sharing your experience with Intellum, Reid Ann! Glad to hear your team finds the platform easy to use, and that your field employees are able to quickly see breaking news updates when they log into Intellum! ### 5. A nice and clean SaaS learning management platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Intellum Platform?** The Intellum Platform provides a simple and clean way to organize and present training. For quick implementation of a basic learning platform this fully fits the bill. The customer support team is very friendly and helpful and very patient with our team as we continue to learn about the platform. There are a good number of options for types of training that can be supported adn the assessment capabilities are also quite nice and easy to implement. **What do you dislike about Intellum Platform?** There are some limitations in the platform such as not being able to schedule retirement/sunset of content that have caused us to create manual workarounds to compensate for. The help articles are also a bit lacking - they are good introductions to basic features but leave a lot of information out for more technical help. For instance, an article on setting up the Credly integration under the gamification menu never identified what happens if the activity/path is made inactive, or if the gamification is turned off - two different actions from the platform that cost us replacement of 12,000 badges. Changes to how things display or operate in the platform are sometimes rolled out without notice adn sometimes without sufficient explanation so it feels like no notice. We recently found some pages displaying incorrectly and we could not explain why they were not showing correctly. When we contacted the support team we were informed that a change in the platform had been rolled out that was not identified in a the newsletter and our team had to modify some code in the platform to return the view to what was needed. **What problems is Intellum Platform solving and how is that benefiting you?** This platform provides a location to house and provide training content access across several differents lines in the business. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review and share your experience with the Intellum Platform. Glad to hear you've found the platform to be a simple and clean way to offer training! Also appreciate your feedback on the help articles and product feedback. I've passed this along to the appropriate internal teams. Your feedback helps us improve! ### 6. The support I've received for Evolve has been solution oriented and clear to follow. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Intellum Platform?** I love a few things about Evolve: - You are able and it is very easy to tag courses - You are able to title the courses in the back end and have a different title for learners to see - I love the simple it is to implement language versions through the import/export feature and how the language versions are kept together under one course - The customer support I receive is very quick to respond, solution oriented and is able to provide screenshots for clarity and think along to provide alternative solutions if there is no clear one. - I love how you are able to 100% customize the courses we build from the theme, but also the individual components and the settings provided - I love the assets library on Evolve, it allows us to reuse assets with ease and we can tag them accordingly. And how easy it is to update these assets! **What do you dislike about Intellum Platform?** I would love for Evolve to have the following: - Direct content editing similar to Rise; my colleagues like this in Rise a lot because it is easy to make the changes instead of going through the back-end/on the side. - The possibility to send out viewing links without having to make new user accounts for viewers to see the work in progress. - The possibility to add folders to the assets library so we are able to organise(?) although the filters and possibility to tag is already amazing at finding assets we need. - Possibly an integration with Shutterstock? **What problems is Intellum Platform solving and how is that benefiting you?** Evolve allows us to: - author our courses in a large variety of interactive, engaging ways and publish it as SCORM packages onto our LMS - create translated/language versions of the same course in a simple and time efficient way in collaboration with our translation team - review and comment on our courses in progress before publishing - store our assets for the courses in a centralised place that can be tagged, filtered and reused **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review. We're happy to hear you love Evolve. Appreciate you also leaving some product suggestions—we'll pass those along to the Evolve team for review. ### 7. Intellum is our LMS platform of choice to serve millions of our learners. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Intellum Platform?** Ease of integration and implementation, working with the Intellum team, visionary leadership and forward looking roadmap. **What do you dislike about Intellum Platform?** User friction with findability and lack of personalization. **What problems is Intellum Platform solving and how is that benefiting you?** Giving us insights into our customer base and an understanding of their pain points. It benefits us to understand how best to serve them the right education, in the right modality and at the right time. **Official Response from Audrey Crouse:** > Thank you for taking the time to leave this review! So happy to hear you experienced an easy implementation. We will definitely pass along your feedback about user friction. ### 8. Simply the best learning platform and vendor we have ever worked with **Rating:** 4.5/5.0 stars **Reviewed by:** Jean-Baptiste H. | Learning Platforms Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Intellum Platform?** The Intellum Platform is very easy to use and implement, yet it can handle a wide range of use cases. Thanks to the comprehensive API, any feature that may not already exist on the platform is easily developed. Its wide range of connectors help integrating with all of our tenants and IT services. The SaaS is robust and scalable and we never experienced any impacting downtime or issue while having thousands of customers using the platform every day. Intellum as a company pays close attention to customer feedback and project success. The teams also play a huge role in our experience: our Sales and CSM are mindful and extremely helpful, the project team is proactive and professional, and the support team is both reactive and very efficient. **What do you dislike about Intellum Platform?** The development lifecycle (staging/QA/production) is still maturing, not very useful for now. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum provides a first-class platform to accomodate our learning content for Customer education and internal Corporate learning. The SaaS approach allows us to focus on content, delivery and customer experience. Intellum's features help us manage access to our content based on different types of profiles and licenses. The platform's API and connectors allow us to integrate with other tools/platforms, making learning an easy and transparent experience for our customers. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review, Jean-Baptiste! Really appreciate your feedback, and happy to hear you love the Intellum Platform. ### 9. Intellum keeps our content organized and provides the insights our company needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Intellum Platform?** I love the Evolve integration with Intellum. It makes creating and maintaining our content so much easier! Some features I appreciate the most include automatic syncing from Evolve to Intellum, user group restrictions that help us customize content to specific target audiences, and reporting capabilities. I've always had speedy and helpful responses from Support and appreciate their knowledge and expertise. **What do you dislike about Intellum Platform?** I absolutely love all the reporting options, however, it would be nice if I could create a custom dashboard to present simple data pulled from certain reports. For example, we are using Asana now and I love having at-a-glance numbers to reflect the number of tasks completed. Some data I'd love to quickly pull in a dashboard would be: active user count, number of in progress and passed enrollments, and something to help us track content published in a certain time-period. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum allows us to easily host learning content for our customers that, in turn, can potentially help deflect customer support calls. **Official Response from Shannon Howard:** > Thanks for taking the time to share about your experience with Intellum! We love hearing from happy customers. ### 10. Educate your customers elevate your brand **Rating:** 5.0/5.0 stars **Reviewed by:** Van M. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Intellum Platform?** Our Polar Cloud Academy has been very well received by large and small school districts alike. Whether it's gamification for the students, or exciting certifications/badges to help onboard new teachers, Intellum's offering helps us close more business and provide a better, more professional solution to our customers. Intellum's simple editor keeps our content looking modern and easy to consume. The "Learning Path" style flows make intuitive sense to our customers, and it's easy for them to see where they've left off, or jump in right where they need the most help. **What do you dislike about Intellum Platform?** No complaints about this platform, been using for a year. **What problems is Intellum Platform solving and how is that benefiting you?** Part of onboarding your customer is helping your customer onboard their own users. Intellum's setup alone helps provide that "white glove" level of care during the most crucial part of the buying process - the honeymoon phase and first few weeks of use. **Official Response from Shannon Howard:** > Hey Van! Thanks for taking the time to leave a review, and so glad to hear that Intellum is able to support Polar Cloud Academy in providing that "white glove" level of care for your customer onboarding! ### 11. Simplified LMS for Simple use cases **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph R. | Sr. Training Professional (Instructional Design), Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2024 **What do you like best about Intellum Platform?** Intellum does a good overall job of creating the framework for a site immediately. Things work immediately because they are in the safe environment intellum created. **What do you dislike about Intellum Platform?** Customization it's something I wish to see more of. Being able to customize what buttons say or being able to customize emails being sent out would be incredibly helpful. **What problems is Intellum Platform solving and how is that benefiting you?** It is our main page for customers to take our courses and achieve certification through our training. It organizes and allows us to retrieve and give our certifications to our users. **Official Response from Shannon Howard:** > Hi Joseph! Thanks for taking the time to leave a review. Glad to hear you're using Intellum to manage your courses, certifications, and training. For customization of emails, check out this article, which will help you customize the language used in Letter, Reminders, etc.: https://experience.intellum.com/student/path/645822-communicate-with-learners. Hope this helps! ### 12. Intellum is the backbone of our membership development program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Intellum Platform?** The LMS is so easy to use on the backend while providing our members with a first in class user experience. Our locals leaders use Intellum as a way to build their skillsets and, by extention, the entire organization. **What do you dislike about Intellum Platform?** Sometimes the structure can get a little confusing when buiulding content but often times that more of a verbiage issue than a structural issue. **Recommendations to others considering Intellum Platform:** If you're looking for an easy-to-use LMS with outstanding customer support, Intellum is for you. If that doesn't sound interesting, go with another platform. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum allows us to democratize our member development efforts. Without Intellum, we would only be able to reach about 10% of our membership. With Intellum, our reach is limitless. **Official Response from Kait Smith:** > We’re honored that Intellum is who you chose for your organization’s first LMS! Happy to hear that our partnership has been proven valuable to you and your team. Excited to see how you all will continue to use our platform to reach your educational goals! ### 13. Top-quality product that’s quick and easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Leo S. | Pledger, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Intellum Platform?** Right at the top, the thing that stands out is the UX for end users. A bad user experience reflects poorly on the company, and Intellum by and far has the best learner experience we found in our LMS research. It was also the only platform we found that could support one learning environment with multiple audiences, so we can tailor content to different learner segments, all within the same instance. The other reason we bought Intellum is because it’s so customizable. We can integrate it with our product and other systems easily and make it look more our own instead of out-of-the-box. We tried a lot of free trials with other platforms but couldn’t find anything that would get us what we were looking for quickly. It would’ve required a lot of work on our end to customize. With Intellum, we were able to get off the ground in ~6 weeks, including single sign-on, look and feel customizations, and integration with our own product. **What do you dislike about Intellum Platform?** Can’t say there’s been anything we dislike. The product is an excellent enterprise software, and the team has provided exceptional service. **What problems is Intellum Platform solving and how is that benefiting you?** We were considering building our own learning product, but found that Intellum provided a quicker route to market. It was also a more reliable, stable, and feature-rich product than if we built something ourselves. **Official Response from Shannon Howard:** > Thank you so much for sharing, Leo. We appreciate your partnership and your review of the Intellum Platform! ### 14. Phenomenal user interface for end user and admin. Content building is very straightforward. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Intellum Platform?** The ability to make content quickly and easily is top tier. Implementation was quick and straightforward. Customer support has been very helpful. **What do you dislike about Intellum Platform?** Not an IT guy but more interoperability with other systems that is able to be done by the user would be great. **What problems is Intellum Platform solving and how is that benefiting you?** Getting training out to everyone. Being able to put out the same training to every market. Tracking and documenting training in real time. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review! We're so glad you love the Intellum Platform—and also excited to share that we're working on updates to integrations to better support teams and users. ### 15. Happy with Intellum! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Intellum Platform?** Their customer support is always so attentive and helpful. It is easy to set up and upload external SCORM files for e-learning. **What do you dislike about Intellum Platform?** Sometimes the settings logic can be a bit confusing or can cause errors with retakes for failed activities or quizzes. Additionally, their report system (unless you pay for the insights) is not very user friendly and can be difficult to learn and use. **What problems is Intellum Platform solving and how is that benefiting you?** Helps us easily manage our customer education program. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review. Glad to hear you're ably to easily manage your customer education program with Intellum. We are working on updates to our reporting. If you're open to connecting with our Product team, let us know at support@intellum.com so we can incorporate your feedback into the updates. ### 16. Just another Learning Management System **Rating:** 1.5/5.0 stars **Reviewed by:** Anders R. | Head of Customer Education, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Intellum Platform?** The intellum platform really helped us up the game of the appearance of Academy. Using native features we were able to give it a sleek minimalistic design that we wanted it to have. We are also big fans of the less clicky inline content experience when using Evolve to create content - as opposed using a third party tool. Their built in authoring features are not bad either. **What do you dislike about Intellum Platform?** Two main issues with the platform for us: The navigation and administrative user interface is hard and un-intuitive to work with, requiring a lot of clicking and searching still after months of using it. Especially is the management of users, user groups and their visibility / rights. All major work we could previously do our selves (stuff like customizing the end user interface, menus and navigations- setting up auto grouping for users etc) must all be done in the backend under consultancy hours from Intellum. And it takes a couple of tries for them to do it right. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum was the platform of choice for us to go from a non-public to a public academy. It also solved some issues we had with notifications to learners and end user interface design. **Official Response from Shannon Howard:** > Hey Anders! Appreciate you taking the time to provide some candid feedback. Glad to hear you are enjoying Evolve, and that Intellum was able to help you take your academy public-facing. I will pass along your feedback around the UI & Customizations to our Product and Technical Consulting teams. If you're available to provide feedback 1:1, our team would be eager to hear more about how we can improve your experience. ### 17. External Training Platform Not For Employees **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Intellum Platform?** Interface customization and branding options. **What do you dislike about Intellum Platform?** Very poor Search, lack of stability and inconsistent data, lack of personalization, lack of integrations, lack of governance, high turnover of Customer Support/Success staff, lack of visibility to future changes. **What problems is Intellum Platform solving and how is that benefiting you?** Offers our customers and partners access to product training. We can host and schedule our own employee training. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review and share your feedback. While we're glad to hear you're able to use Intellum to serve up product training to customers, employees, and partners, we're sorry to hear it's not quite meeting your expectations. We're committed to continuously improving our product, and your feedback is invaluable. We have some releases coming up to support further integrations and personalization that we hope address your feedback here. ### 18. Great functionality for customer education **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Intellum Platform?** Intellum has a huge range of options that allow you to strategize your customer education programme - credentials, reputation points, groups, action links. **What do you dislike about Intellum Platform?** Intellum reporting is quite clunky and not very user friendly. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum allows us to put all of our customer training in one place, and have customers access training anywhere, anytime. **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review. We're glad to hear you're enjoying the robustness of the Intellum Platform! We're currently making updates to our reporting training and functionality to improve the user experience. ### 19. Going the extra mile in support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Intellum Platform?** Intellum has an outstanding Customer Support which act as a true partner to get your issues resolved in time and according to what's required **What do you dislike about Intellum Platform?** Some of the import csv functionality works a bit too complex. It would help to populate import templates with real time data rather than the current dummy data. This improves the export/import of data. When mistakes are made these can more easily addressed. **What problems is Intellum Platform solving and how is that benefiting you?** Ramping up our new hires in readiness; enabling existing staff to learn more about our business and processes; ensure we are compliant in various policies **Official Response from Shannon Howard:** > Thanks for taking the time to leave a review of your experience with the Intellum Platform! Will make sure the team sees your feedback on our outstanding customer support team, as well as the suggestion around import CSV functionality. ### 20. Top tier learning experience for your learners **Rating:** 5.0/5.0 stars **Reviewed by:** Micah F. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Intellum Platform?** From planning to implementation and afterwards the team is beyond supportive. They're an absolute pleasure to work with and a team I can count on when I need assistance. **What do you dislike about Intellum Platform?** The platform is great as is Evolve but there is a bit of a learning curve when using Evolve. The only thing I would love is that if the pages element had a bit more flexibility in creation. **What problems is Intellum Platform solving and how is that benefiting you?** It is helping me educate my retail partners so that we can see an increase in sales and rate of recommendation. **Official Response from Shannon Howard:** > Hi Micah! Thanks so much for taking the time to leave review, and very happy to hear you've enjoyed your experience so far. I've gone ahead and shared your feedback with our Product team. If you have any additional feedback about what would help lessen the learning curve you mentioned for Evolve, we are all ears! Looking forward to hearing from you. ### 21. An excellent platform for a great learning experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Intellum Platform?** The UI & UX. I find the platform very easy to use. Also, all it has all the functionalities we need for our induction programme. **What do you dislike about Intellum Platform?** I don't have any aspect in this regard. Everything is how I imagine. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum helped us in the training process for new employees. We have a set of activities in the platform that colleagues go through. This makes the induction process intuitive and efficient. **Official Response from Shannon Howard:** > Hey Andrei! Thank you so much for taking the time to leave a review. We're so glad to hear that you find Intellum easy to use and full of the functionality you need for your new employee training! ### 22. Amazing Support and Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Franklin A. | Training Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2023 **What do you like best about Intellum Platform?** The support team is by what has been the game changer for us. Working with previous learning management systems, our client management experience has been handled at a distance, through ticketing queues and client blogs. We meet regularly with our customer service manager and feel that our needs are not only heard but met. **What do you dislike about Intellum Platform?** An AI connection to other elearning platforms outside of Evolve would really go far in helping our team have a more well-rounded learning inventory. We enjoy Evolve, but the majority of our team has more experience with other elearning authoring platforms and could see great benefits in the connection that Evolve provides. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum is helping team effectively manage and distribute our learning and development materials. We've also had a little experience with hosting live training with Intellum and look to expand that offering soon. **Official Response from Kait Smith:** > Hi Franklin! Thank you for your kind review and love of our support team. We're a little biased, but we've got the best reps in the game! ### 23. Our go to Learning Engine **Rating:** 4.5/5.0 stars **Reviewed by:** Preston C. | Training Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Intellum Platform?** Customer service is vital to our team and paramount to our organization. It's important any service that we work with to support our employees puts customer service first, and Intellum has always given us excellent support and guidance. **What do you dislike about Intellum Platform?** The online help documentation is not as clear and straight-forward as we need sometimes. Our team doesn't want to always ask questions to get to the next step or try something new. Sometimes, it's important to the answers clearly guiding, and the repository for those answers has become harder to navigate. **What problems is Intellum Platform solving and how is that benefiting you?** We use Intellum to fuel our training and development programs. The intuitive interface allows our users to easily complete their assignments and our team to easily manage their progress. **Official Response from Kait Smith:** > Hi Preston! Thank you for your kind and detailed review. We're so thrilled to hear that our customer service model is serving you and your organization well! I've surfaced your feedback to our documentation team, we're always looking for ways to be better! ### 24. Recommending Intellum platform for studies to everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Aishwarya G. | Content Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Intellum Platform?** I have been using Intellum for a year, and my experience is fantastic. How every content and course is made helps one understand the material and the topics. I would recommend this platform to everyone. **What do you dislike about Intellum Platform?** There is nothing to dislike about intellum platform. Everything on this Platform is beneficial, and I don't have any issues with any features on intellum platform. **What problems is Intellum Platform solving and how is that benefiting you?** Making studies easier about google cloud topics, for example, security, Big Query, networking and so on. The best thing i like about this platform is it is user- friendly we don't face any issue while accessing the platform. **Official Response from Shannon Howard:** > We are thrilled to hear that you have had a fantastic experience with Intellum. Thank you for recommending our platform to others! ### 25. Intellum platform for better studies **Rating:** 5.0/5.0 stars **Reviewed by:** Chakradhari K. | Cloud Training, Customer Service Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Intellum Platform?** Intellum platform is a fantastic platform for studies. The platform is easy to use and understand. The features are unique I have been using intellum for a year. Till now, my experience has been excellent. I would recommend this to everyone. **What do you dislike about Intellum Platform?** There is nothing to dislike as every feature is impressive on intellum compared to other platforms. It is user-friendly and unique. Intellum has so many features, which I have loved so far. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum platform offers many courses for studies, such as Big Query, Artificial intelligence, etc. The way it represents the study material is beneficial for the users. **Official Response from Kait Smith:** > Hey Chakradhari! Thank you for your glowing review. We're so glad to see that the Intellum Platform is useful to you and your organization's needs! ### 26. Intuitive modern design, and a wonderful MS to use **Rating:** 5.0/5.0 stars **Reviewed by:** Greg R. | Director, Technical Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Intellum Platform?** Intellum uses the best of modern UX design principles to create a world class enterprise learning experience. Functionality matches cloud expectations for ease of use and meaningful feature sets. New feature releases are regular and add value every time. CSM and support are attentive and helpful. **What do you dislike about Intellum Platform?** Integrations have taken longer to implement than expected. Significant resources required to troubleshoot. Live event management could be simpler. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum helps us centralize customer, partner, and employee learning all in one easy to use platform. It helps us drive consumption of meaningful content and delights consumers. We incur minimal support issues and require minimal staffing to administrate. **Official Response from Kait Smith:** > Hi there Greg, thrilled to hear Intelllum is meeting your cloud and feature expectations! I've taken note of your feedback and passed it to the product team. Thanks again for partnering with us! ### 27. A variety of features, but needs streamlining and modernization **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Intellum Platform?** The robust set of features is great (but, at times, overwhelming). If you have extensive experience in LMS administration and are used to other legacy systems, you'll most likely be able to accomplish what you need in terms of publishing content and generating custom reports. **What do you dislike about Intellum Platform?** Even with recent updates, the system feels a bit stuck in the past from both the administrative and learner sides. Visually, it does not look "modern" and can at times even feel clunky to use. Reporting continues to be extremely complex and could benefit from further refinement and simplification. You are still very limited in content-type that you are able to add to a path, and learners are becoming bored with the same visual presentation of learning paths and collections. **What problems is Intellum Platform solving and how is that benefiting you?** Ideally, Intellum should be a tool that provides us with meaningful learning metrics to use directly alongside our business KPIs to help us make informed decisions. In some cases, it does help us do that, but it can often be a painful process to get the information we need when we need it. **Official Response from Kait Smith:** > Hi there! We appreciate your candid review of our platform. We look forward to making improvements to make both the learner and administrator experience even better. Thanks! ### 28. My new gold standard for LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Intellum Platform?** For the most part, Intellum has a fairly intuitive interface for both administrators and users. Controls are easy to find and backend settings are relatively straightforward. **What do you dislike about Intellum Platform?** My biggest issues with Intellum is the lack of support community. The client base for Intellum includes some rather large organizations, many of which are also in my industry, unlike some learning management systems, there's no common space a community of users to discuss and trade best practices. **What problems is Intellum Platform solving and how is that benefiting you?** Our team primarily uses Intellum to manage and distribute compliance global training across our company. Intellum helps us solves the question of how to effectively train hundreds of thousands of employees. **Official Response from Kait Smith:** > Hi there! Thank you so much for your review of our platform. Stay tuned for some exciting updates around community! ### 29. Very positive experience for our e-learning materials! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Intellum Platform?** - the possibility to link different activities with path & collections - the possibility to create different user groups - the general customisation features works well **What do you dislike about Intellum Platform?** - would be helpful to have a feature that allows to translate all content in different languages. - possibility to add more brand tools ( fonts, logos) - notifications when users complete an activity **What problems is Intellum Platform solving and how is that benefiting you?** we use Intellum mainly for e-learnings and onboardings for our Managers and Student Marketeers. It allows us to share interactive content with our users, avoiding the need to do 1:1 onboardings or inperson meetings **Official Response from Kait Smith:** > Thanks so much for your review of our platform! ### 30. Flexible tool to build the LMS your clients needs **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis L. | Concepteur pédagogique, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** I like that it has so many features accessible to the user. Users (admins) can customize so many things with Intellum. It's easy to do our own branding and add it. I like that the tool is in constant evolution and that they keep adding more stuff. Also, the opportunity to add more and more modules to the system is a great +! I like the way their support team are always available to help us when we need them. One of the best thing for me is the ability to have access to the data I need. It brings our team to the next level as we are now more intelligence about the way we do business. I like that I can give admin access to many users without have to pay every time. This way, my own users can generate their own report if they need one or add their own courses. I also like that we can integrate tools like mail chimp, zoom, google, and more! This way I don't have to duplicate the work from a tool to another and can automate a lot of communications directly in the system. Doing so makes it more appealing to the learners as well. I simply love that we can create action links in the system. This allows us to save a lot of time booking trainings to our learners by making them click on a small link. Also helps us manage communications, I love it! **What do you dislike about Intellum Platform?** I think that there could be some amelioration to the admin user interface. It can be really hard to find the stuff you need (since they have so many options) for new users. It can discourage you if you are not good with technology in general. Also, I think that the onboarding of new admin is really hard to manage, the training is self-paced, but not custom (course integration to our LMS would help so that we can select what we need, when we need it for the learners we have to manage). I think that the learner experience also need a small upgrade, in terms of helping my users navigate through the system. For example, adding a new user "walkthtoug" of the system might help them get more familiar with it. This way they can find the learning content they need more quickly without having to contact an admin. (I know that part of their learners experience is related to the way we program our internal content as well, but these small upgrades would make the difference). Customizing fonts and text on a page would be a good addition to the tool. Particularly in the letter and page section of the system. **Recommendations to others considering Intellum Platform:** Be aware that onboarding may take more time than you plan using this tool. Use the help system and the customer success manager as much as you can. **What problems is Intellum Platform solving and how is that benefiting you?** They are helping us track the completions of the courses we have available to our learners. And not only that, but identify potential issues with the courses themselves because of the data they give us access to. I can be a 100% certain that someone will find a solution to my problems in a day or so. For example, last week I had an issue with the synchronization of reports with my Google Drive account and I got help from 2 technicians, the customer success associate and an engineer. They found the issue related to my account pretty quickly. Also, when I first started using the tool, our customer success manager helped me and booked a customized meeting on a weekly basis to make sure I had all the information I needed to create the content I needed. **Official Response from Erin Lewis:** > Thanks for your review, Alexis! We love to hear how you've been able to easily reflect your brand to your learners, and how you're able to integrate with other mission critical tools. Appreciate the constructive feedback as well. Kudos on your great work! ### 31. LMS that fits our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy H. | Instructional Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Intellum Platform?** Ease of use for Administrators and for Students; reporting feature that feeds a PowerBI training report; look and feel of the site; trigger letter feature to remind people of upcoming events and auto assigned content. **What do you dislike about Intellum Platform?** iDal calendar requests do not play well with Outlook. **Recommendations to others considering Intellum Platform:** Intellum's reporting feature is extraordinary; our previous LMS had no reporting feature and I had no idea what we were missing until we started using the Intellum platform. I cannot imagine being with out that going forward. Intellum's customer service is prompt, professional, friendly, and accurate. When I need more answers about why something works as it does, the customer service rep does his / her best to dig deeper for me. Once we got set up and figured out how best to use this system, it has been very smooth managing our Instructor Led Training and our online content. Our managers like having a place to find content and classes for their teams; this platform makes it easy for them to register associates for technical, business, and values classes. As an Administrator, I appreciate the look and feel of the site, the depth to which I can customize Activities, Events, Learning Paths, and Collections to fit our business needs. **What problems is Intellum Platform solving and how is that benefiting you?** Using the report feature to track training hours solved a problem with which we have wrestled for years (pivot tables were our go-to before Intellum). The platform is helping us train our users to be much more self sufficient and self directed with online learning that we create and launch through Intellum. **Official Response from Kait Smith:** > Thanks so much, Cathy! Glad you’re enjoying the ease of use and our reporting features. We really appreciate your feedback and we’ve notified our product team. Thanks again for your kind review! ### 32. Robust Interface & User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Clay C. | Director of Education, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Intellum Platform?** Continuous improvements, enhances, and updates to the platform experience allows for more options to engage learners. **What do you dislike about Intellum Platform?** Updates happen so frequently it can be difficult to keep updated due to other work obligations outside of building content in Exceed. **Recommendations to others considering Intellum Platform:** If you are looking for a robust solution to engage your learners and provide state of the art online learning, there is no better platform that Intellum. **What problems is Intellum Platform solving and how is that benefiting you?** Providing our members a competency-based learning experience that assesses learning gains and growth in the short-term as well as as behavior changes and improvements in decision-making. **Official Response from Erin Lewis:** > Thanks so much for the feedback, Clay! We're happy to hear Intellum helps you provide a top-notch experience for your learners. ### 33. Game-changing Content Editing and Management in a Simple LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Relton M. | LMS Admin, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Intellum Platform?** Intellum has a very user-friendly UI, requiring minimal training for both end-users and administrators of Exceed. Perhaps, the best feature with this LMS is the direct syncing capabilities with Evolve. Creating elearning content and engaging pages with an easy to use UX, free from SCORM is a wonder. **What do you dislike about Intellum Platform?** Intellum has wide reporting capabilities but currently no medium by which to easily visualize that data. The only option to push the data to another location to be used by a third party solution. Having some means to internally display learning metrics would be a big add. **What problems is Intellum Platform solving and how is that benefiting you?** When need a centralized learning solution that allows our users to find and engage with active content. That platform also needs to be able to flexible enrollment functions and an easy to use UX. **Official Response from Kait Smith:** > Thank you for your kind review, Relton! We're so glad to know how much you're enjoying the powerful connection between Exceed and Evolve! ### 34. Great products. Even greater partnership. **Rating:** 4.5/5.0 stars **Reviewed by:** Jay S. | LMS Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Intellum Platform?** Intellum delivers excellent products like Exceed and Evolve but where the company truly excels is in offering a fantastic partnership through their CSMs and support channels. The UX for admins and end-users is clean, modern, and intuitive given that you get over the initial learning curve. We have been leveraging these products to deploy a number of educational programs, ranging from various e-learning modalities to virtual conferences. The platform has evolved a lot in the last two years and continues to grow through the opportunities and challenges provided by the times. **What do you dislike about Intellum Platform?** The lack of learner dashboards, limited custom fields, and some basic UI quirks can be bothersome but nothing that can't be fixed in the future releases except maybe the dashboard part. **Recommendations to others considering Intellum Platform:** Do your research as the platform certainly has a learning curve. There is not much information available to the outside users, but once you partner with Intellum, you get access to the Experience site, CSM, and their support team, which all are excellent resources for the admins or anyone using the platform. As long as you have admins who are well-versed in implementing and maintaining modern learning platforms, you should be okay. **What problems is Intellum Platform solving and how is that benefiting you?** Delivery and tracking of Corporate training, be it Compliance, Sales onboarding, Skill-building, Manager development, or live workshops. The flexibility of the platform has been super helpful for us, where we are able to create programs targeting a unique set of users in various creative ways. **Official Response from Erin Lewis:** > Thanks so much, Jay! We're so glad to be able to support a variety of educational initiatives for you. ### 35. Highly recommend Intellum **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany W. | LMS Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about Intellum Platform?** How easy it is to use and the robust reporting. **What do you dislike about Intellum Platform?** When there is a functionality I need that is not available. **Recommendations to others considering Intellum Platform:** I would definitely recommend Intellum to anyone looking to use a learning management system. **What problems is Intellum Platform solving and how is that benefiting you?** Delivering different types of training content to large amounts of employees. It has helped to streamline the training process and increased engagement in our online training content. **Official Response from Kait Smith:** > Hi there Tiffany! Thanks for the glowing review. Glad to know our reporting feature is robust and providing you with what you need. ### 36. Handles multiple demographics with ease, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Melody M. | LMS Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** Our company has multiple targeted demographics, and the Intellum Platform makes it easy to customize our learning content for each audience. We use it to host registration for in-person learning opportunities, and we host online training methods, such as e-learning modules, infographics, and user manuals. The platform is easy to learn and easy to use. We have a great Customer Success Rep who interfaces with us regularly to ensure our experience with the platform is effective for our learners. The help desk staff responds in a helpful and timely manner. Great opportunities to customize and brand the platform with to our company's preferences. **What do you dislike about Intellum Platform?** Submitting a feature request to Intellum can be like sending a message into a black hole if you use their preferred method: an online form. If you use this method to submit, no tracking or response is returned. It just seems to disappear. We prefer to submit our feature requests directly to our Customer Success Rep. We've seen some success there, but generally we still have no idea about the status of our request until it is implemented, IF it is implemented. We've seen improvement in this area, but it can still be frustrating when you need a fast fix. **Recommendations to others considering Intellum Platform:** Intellum will help you with graphics and branding for your new site. Don't let that opportunity go to waste. **What problems is Intellum Platform solving and how is that benefiting you?** We are providing training in a variety of formats to several diverse user groups. Our company provides learning opportunities in person and online through a variety of methods. It has been helpful to have everything in one platform, and easy to pull reports based on the information n the system. The reporting interface is relatively easy to use, and we've been able to offer custom access to managers who need to report on a subset of users or learning activities. This has helped us streamline our training and reporting and make more effective use of our time. **Official Response from Erin Lewis:** > Thanks for your review, Melody! It's awesome to hear you're handling multiple, diverse audiences with ease on Intellum. Kudos on your great work! ### 37. Intellum for the win! **Rating:** 4.0/5.0 stars **Reviewed by:** Teresa C. | Associate Training and Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about Intellum Platform?** Intellum is great for an organization that wants to streamline its learning content to reach a large audience. The curated content helps give the admin user a sense of how they want their paths and collections to flow. **What do you dislike about Intellum Platform?** Intellum could be more intuitive in its user functionality. New admin users find the paths difficult to navigate to create content. The "how-to" videos are helpful, and the IT Support and Customer Service response are quick. **Recommendations to others considering Intellum Platform:** Understand that Intellum is a platform to reach your companies audience, and with Intellum, you have the ability to create content that will captivate and engage your learners. **What problems is Intellum Platform solving and how is that benefiting you?** The Intellum platform can reach a larger audience (if a company is spread across multiple states) than one person alone. Intellum offers many functions to create engaging and thoughtful content while also allowing admin users and senior leaders the ability to hold employees accountable by collecting reports about the users' completed paths. **Official Response from Erin Lewis:** > Thanks so much for your review, Teresa! Sounds like you're doing an awesome job of delivering content at scale to a large audience. Appreciate your feedback, kudos on the great work! ### 38. Quickly and easily produce high quality content and reach a huge audience **Rating:** 4.0/5.0 stars **Reviewed by:** Craig K. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Intellum Platform?** We like how easy it is to use the Intellum platform. Anyone can quickly begin setting up content that looks very high quality and professional. Even I, with zero creative ability, was able to quickly set up an entire learning path simply from assets that our Marketing Department already had available. We are able to leverage all sorts of different technologies and create many different kinds of unique content pieces. Excellent social interaction and a huge reach. **What do you dislike about Intellum Platform?** The thing that I dislike most about the Intellum platform is how the back end reporting works. It is not very intuitive and sometimes it is pretty limited to cross reference the information that I need to get. I have needed to reach out to our account rep several times for their help in custom reporting because the platform default does not support my current needs. **Recommendations to others considering Intellum Platform:** Don't wait, there's no better solution out there, especially for the money. We looked at several different companies in the exploration phase and Intellum was by far the most qualified and professional of the options that we considered. if you're having any issues once you sign on to the platform, their customer support has always been top notch. **What problems is Intellum Platform solving and how is that benefiting you?** The main problem that we are solving with the Intellum platform is to ease the burden of work on our sales team. We have a very small sales staff that is expected to reach thousands of customers nationwide. It is simply an impossible task that Intellum helps them to accomplish. We can very quickly get information and new product training out to thousands of users. We can also train our internal staff. It has been notoriously challenging to get our internal staff trained in on new product releases, but the appeal and ease of use of Intellum makes that task much easier. **Official Response from Erin Lewis:** > Thanks for your review, Craig! It is awesome to hear that you've enabled partners and team to meet customer needs using Intellum! Kudos on your great work. ### 39. GDPH Intellum **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia O. | Sr. Manager, Workforce Learning, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** The platform has enabled our agency to propell into the current ways of delivering learning. We are not better equipped to handle and deliver quality training to everyone in the agency. It is intuitive, easy to navigate, and has been a welcomed addition. **What do you dislike about Intellum Platform?** There is nothing that I dislike about the platform. **What problems is Intellum Platform solving and how is that benefiting you?** We have solved the problem of having learning be a priority. Transitioning to a culture of continuous improvement and learning is a top priority and Intellum has been a huge support in that effort. The benefits of having a high capacity platform has really shown during the pandemic. More departments needed to shift to online learning and the LMS has really been able to support our growing workforce. **Official Response from Erin Lewis:** > Thanks for your feedback, Alicia! It's awesome to hear Intellum has helped you on the path to building a culture of learning, especially during the pandemic. Kudos on your great work! ### 40. Awesome Product, Excellent Partnership! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** The Admin interface is very user friendly. It is very easy to create and publish courses in multiple formats within minutes to immediately reach out students. Their additional of Evolve to publish content directly to the platform without having to export and import files has been a game changer for us. Evolve also allows our users to complete content inline meaning they do not have to open a seperate tab. The Executive, customer support team and our CSM are all amazing to work with. They are quick to listen to suggestions and implement them into new feature releases for all clients. They use their own platform to leverage Admin Learning and curated content. Finally, the ability to publish public facing content and share specific reports as well as have them sent on a recurring basis, save us valuable time and energy. **What do you dislike about Intellum Platform?** We have been with Intellum since 2008 and have seen constant and consistent enhancements year over year. Therefore, nothing really stands out as a negative. Integration and customization to our ever growing business processes is an on-going project and we are always discovering new tools and ways to leverage Exceed LMS to improve procedures and increase productivity. **What problems is Intellum Platform solving and how is that benefiting you?** Like most companies, we had to quickly pivot due to COVID-19 and Exceed LMS allowed us to seamlessly transition traditional classroom instructor-led training to virtual training and e-learning adjust without missing a beat. As previously mentioned , the additional of inline Evolve simplified and expedited this process for us. **Official Response from Erin Lewis:** > Thanks so much for your review! Right back at you on being amazing to work with :) It's been exciting to continually innovate to meet new needs during our tenure together. We're proud to have been able to seamlessly support your training needs in the swift pivot from in-person to virtual. ### 41. Silver Lining **Rating:** 5.0/5.0 stars **Reviewed by:** May M. | Director of Corporate Events, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2021 **What do you like best about Intellum Platform?** Ease of use from an admin and attendee perspective. As the client and admin, it was easy to learn how to use it on the back end and from an attendee experience it was easy to navigate. It allowed us to turn our in person event into a virtual event in less than 45 days while keeping in mind our goals (ease of use, content delivery, networking, gamification, etc). **What do you dislike about Intellum Platform?** Some attendees registered multiple times creating confusion on the day of the event. Some also found ways to work around our gamification and earn additional points. **Recommendations to others considering Intellum Platform:** Always discuss the bandwidth of the team who will help you. I've found that most vendors are extremely busy and over promise n what they can do, so always ask if the timing of your event overlaps with anything else that might take away support from your event.Also, if you plan to host multiple events or don't have a lot of internal support, you should discuss that early on so that you set expectations of the type of support you will need. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum has helped us bring our in-person events virtually in a meaningful way that doesn't feel like another webinar. **Official Response from Erin Lewis:** > Thanks so much for your feedback, May! We're happy to hear that Intellum helped you create an engaging and valuable virtual event! ### 42. Intellum meets all our training and development needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Intellum Platform?** The platform is visually pleasing, easy to use, and has plenty of functionality. **What do you dislike about Intellum Platform?** It would be amazing to have more branding options for emails being triggered out of the system. **What problems is Intellum Platform solving and how is that benefiting you?** Intellum has enabled us to auto-enroll people in training as well as track completion and evaluate impact. **Official Response from Kait Smith:** > Hi there! Thank you so much for your review. We're glad that you're getting your training needs met with the Intellum Platform! ### 43. Pretty good experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** Being able to control everything we want, the ability to quickly build content, the branding controls, and the user experience is great. **What do you dislike about Intellum Platform?** The way series of events are managed, the text editor is not good, there is also no good way to send 1 link to multiple organizations (deep links). **Recommendations to others considering Intellum Platform:** Really review your implementation and fields to ensure you actually need them or they make sense for your business **What problems is Intellum Platform solving and how is that benefiting you?** Trying to build a learning culture and having an experience that is easy and delightful for our users is awesome. **Official Response from Kait Smith:** > Hi there! Thanks for your review. We're happy to know that you've been able to control, build and create an experience that works for you and your team! I've taken note of your feedback and our product team has been notified. Thanks again! ### 44. Intuitive User and Admin Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Intellum Platform?** I like how easy the system is to use, both as a user and as an Admin. It's also great to have the choice to leverage other modalities for content development than your standard eLearning SCORM files. **What do you dislike about Intellum Platform?** We had a customization we needed done through the development team that took longer than expected. We didn't know what to expect for the timeline, but it was longer than anticipated. **What problems is Intellum Platform solving and how is that benefiting you?** Multiple instances or organization types to segment audiences and experiences. Realized that it's relatively easy to do this. **Official Response from Erin Lewis:** > Thanks so much for your feedback! We're so happy to hear you're managing learning for different types of audiences, with a variety of content, super easily at scale. I've passed on your feedback about the development project to the team as well. Thank you, again! ### 45. Provide an Intuitive, Engaging Experience for Customer Learners **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | Global Program Manager, Customer Education & Training Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Intellum Platform?** Easy admin, along with the small learning curve for new customer users **What do you dislike about Intellum Platform?** Would like the option to edit more of the login pages (i.e. login authentication page) **What problems is Intellum Platform solving and how is that benefiting you?** A centralized solution for on-demand and virtual training, along with a single source of truth for learning records. Benefits - data! **Official Response from Kait Smith:** > Thank you Rachel! We’re happy to hear that our platform is easy to administer and is adopting well with your customer base. I’ve passed your feedback on to the product team. Thank you again! ### 46. Strong LMS for customer training, great account support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2020 **What do you like best about Intellum Platform?** Intellum has allowed us to scale our customer training quickly. We launched an academy with 7 hours of content that received high user ratings and won several industry awards. Their team provided hands-on onboarding, making it easy to get started. We appreciated both how secure and customizable the platform is, which allowed us to design nearly every essential component, from use of our logo, fonts, colors, icons and more. They also have great thought leadership resources on scaling learning and a helpful user conference. **What do you dislike about Intellum Platform?** We had some challenges integrating our product with Intellum. It was resolved, and we had a unique set up, but in hindsight would have walked through the integration approach more explicitly with them upfront. There could also be more flexibility in displaying and segmenting content. **What problems is Intellum Platform solving and how is that benefiting you?** We're using Intellum to scale our customer training. **Official Response from Kait Smith:** > Hi there! We are happy to hear that our platform is helping you and your team launch impactful customer training with little ramp-up time. Glad to know the challenges you all initially had were resolved. Thanks again! ### 47. Intellum is Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** It is intuitive for both Admins and Learners and it is easy to quickly make flawless pages and curriculum. **What do you dislike about Intellum Platform?** The search function and auto group setup **Recommendations to others considering Intellum Platform:** Great support and great LMS that is evolving and will only get better with time. **What problems is Intellum Platform solving and how is that benefiting you?** Being able to quickly build content in an ever changing business environment. **Official Response from Erin Lewis:** > Thanks so much for your feedback! We're really happy to hear that content creation is a breeze on Intellum :) ### 48. Robust, Easy-to-Use E-Learning Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** Intellum's Exceed platform has a lot of versatility in their delivery of training content, is very visually clean, and has great customer support. **What do you dislike about Intellum Platform?** There a some small, quirky functionality pieces that can cause me more time to complete a task, but I've seen many of those quirks being improved or getting resolved over time. **What problems is Intellum Platform solving and how is that benefiting you?** Delivering needed training to staff and volunteers. It allows us to onboard and train with more efficiency, more consistency, less manual management, and to an audience that is rapidly growing and locationally spread. **Official Response from Erin Lewis:** > Thanks so much for your review! Your feedback helps us in our pursuit of continuous improvement. We're so happy to see you've experienced benefit from that effort. Give us a shout if we can help with anything! ### 49. User friendly; great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about Intellum Platform?** it's user friendly and they provide great customer service. **What do you dislike about Intellum Platform?** Not being able to easily update all employee accounts without import issues. **What problems is Intellum Platform solving and how is that benefiting you?** Employees are now more likely to take required training. **Official Response from Erin Lewis:** > We appreciate your review! If we can help on those imports, let us know. ### 50. More training needed to understand the features **Rating:** 2.5/5.0 stars **Reviewed by:** Caroline H. | Senior VP, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Intellum Platform?** Ability to improve an employees experience **What do you dislike about Intellum Platform?** Lack of understanding of all the features held within the system **What problems is Intellum Platform solving and how is that benefiting you?** Improved efficiencies as studenyt can glean valuable information in a timely manner **Official Response from Erin Lewis:** > Thanks for your feedback, Caroline! Sounds like you're loving some things, but could use help with some stuff. We'd love to help get you up to speed on understanding those key features - your Customer Success Manager is reaching out to you directly. ## Intellum Platform Discussions - [What is Intellum Platform used for?](https://www.g2.com/discussions/what-is-intellum-platform-used-for) - [View Intellum Platform pricing details and edition comparison](https://www.g2.com/products/intellum-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+16%3A22%3A32+-0500&secure%5Bsession_id%5D=c85f924c-a869-40a2-aae2-a109e71f889a&secure%5Btoken%5D=c3d850186a882e7f4d8ae668bb0701cb9bb3ea9ccfcd5164502f76751fa5127e&format=llm_user) ## Intellum Platform Features **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Basics** - Integrations - Multiple Content Types - Mobility **Generative AI** - AI Text Generation **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine **Generative AI** - AI Text Generation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Data & Analytics** - Visualization - Learner tracker - Analytics **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Generative AI** - AI Text Generation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Intellum Platform Alternatives - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (725 reviews) - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (912 reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) - 4.3/5.0 (680 reviews)