Best CRM Software - Page 13
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
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A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Retain customers and empower your sales team. Order-aware CRM with customer behavior insights. Know your customers & sell more. Improve repeated orders. Have a central place for your B2B or B2C cu
- 80% Small-Business
- 10% Enterprise
314 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CRM and Kanban for Zendesk is an innovative application seamlessly integrated with the Zendesk platform. It is tailored to enhance CRM management and ticket organization directly within Zendesk Suppor
- 60% Mid-Market
- 40% Small-Business
297 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Sellf is a cloud mobile CRM designed to meet the needs of sales agents, freelancers and small teams, to help them sell better with less stress. It is designed for people who don't need a complex and c
- Information Technology and Services
- 71% Small-Business
- 29% Mid-Market
1,025 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
PHP CRM is a web based self-hosted CRM software that allow company owner or business to manage lead, opportunity, customer call logs, quotation, invoices, appointment, estimates, expenses, documents a
- 55% Small-Business
- 45% Mid-Market
373 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! As part of the ERP division at
- Wholesale
- Food Production
- 79% Small-Business
- 17% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.
- Consumer Services
- Construction
- 88% Small-Business
- 8% Enterprise
2,328 Twitter followers
- Overview
- User Satisfaction
- Seller Details
CRM.io revolutionizes sales, marketing, and customer service operations with its AI-driven capabilities. AI Agent The AI Agent in CRM.io transforms data management by enabling users to interact wi
- 67% Small-Business
- 17% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB'
- Founder
- CEO
- Marketing and Advertising
- Information Technology and Services
- 76% Small-Business
- 15% Mid-Market
6,742 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Platformly is a powerful yet easy to use business management and marketing automation tool for busy business owners who are focused on growth. Platformly makes marketing attribution easy by precisely
- CEO
- Marketing and Advertising
- Information Technology and Services
- 93% Small-Business
- 5% Mid-Market
237 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor C
- Computer Software
- Information Technology and Services
- 57% Mid-Market
- 30% Small-Business
18,600 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
If you use Outlook and need a CRM, you have to try eWay-CRM. It’s the best CRM that lives right inside Microsoft Outlook and Teams. Manage Customers, Sales, Projects, and Email Campaigns — without
- 75% Small-Business
- 25% Mid-Market
- Overview
- User Satisfaction
- Seller Details
nTireCRM is a web based customer relationship, incident, lead management system designed to help enterprise across diversified verticals viz.
- 36% Enterprise
- 36% Small-Business
301 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Wortal CRM, simplify the complexities of your operations, streamline your workflows, and achieve unparalleled success with ease. It empowers your sales team and strengthens customer relationships.
- 30% Small-Business
- 5% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
WebPresented offers a cloud based or on premise CRM solution called WPCRM. WPCRM is a cost effective, vertically integrated CRM for the wholesale distribution and manufacturing markets. Built from an
- 73% Mid-Market
- 18% Enterprise
17 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Created with input from successful salespeople, eSalesTrack is a CRM system that's so easy you'll actually use it. This web-based CRM comes with power-packed tools to help your company stay ahead and
- 41% Small-Business
- 37% Mid-Market
63 Twitter followers
