
Seamless cross-device sync is my top pick; I can pull prospect records on my mobile between therapy appointments. The visual intake pipeline neatly sorts family counseling leads, automatic follow-up alerts stop missed outreach, and centralized activity logs drastically cut the time I spend compiling DSGVO audit materials. Review collected by and hosted on G2.com.
No pre-made CSV exports built for German mental health DSGVO audits, so I manually rework every monthly lead file. There’s no native link to our practice’s therapy record system, leading to duplicate client entries and privacy tracking gaps. Bulk historical exports run slowly. Setup lacked therapy-specific templates, I manually edited every field to fit DSGVO rules, and importing legacy spreadsheet leads was cumbersome, slowing team-wide adoption. Review collected by and hosted on G2.com.