--- title: Prospect CRM Reviews meta\_title: 'Prospect CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 100 reviews by the users' company size, role or industry to find out how Prospect CRM works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 100 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Prospect CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Prospect CRM, which simplifies database management and enhances workflow efficiency. [(3 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206096&qs=pros-and-cons#reviews) Users value the **easy setup** of Prospect CRM, which enhances workflow efficiency and simplifies report generation. [(2 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1992510&qs=pros-and-cons#reviews) Users value the **efficiency** of Prospect CRM, facilitating smooth operations and effective report generation. [(2 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206009&qs=pros-and-cons#reviews) Users value the **extensive features** of Prospect CRM, appreciating its customizable workflows and detailed sales reports. [(2 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1992513&qs=pros-and-cons#reviews) Users value the **organization efficiency** of Prospect CRM, which simplifies reporting and streamlines workflow effectively. [(2 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1205933&qs=pros-and-cons#reviews) Users report significant **integration issues** with Prospect CRM, leading to difficulties connecting with essential apps and services. [(3 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=2040737&qs=pros-and-cons#reviews) Users express frustration over the **missing features** in Prospect CRM, limiting its effectiveness for B2B and B2C needs. [(3 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1205511&qs=pros-and-cons#reviews) Users express frustration with **deceptive sales promises** , highlighting poor support and lack of valuable features in Prospect CRM. [(2 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206204&qs=pros-and-cons#reviews) Users report significant **connectivity issues** with Prospect CRM, including poor integration and syncing that hampers functionality. [(1 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206125&qs=pros-and-cons#reviews) Users find **feature issues** with Prospect CRM, as promised functionalities lag behind real-world performance and integration. [(1 mentions)](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206066&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Prospect CRM ##### 1. Ease of Use Users appreciate the **ease of use** of Prospect CRM, which simplifies database management and enhances workflow efficiency. [ See 3 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206096&qs=pros-and-cons#reviews) See Related User Reviews PP pooja p. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use and Perfect for Organizing Our Database" What do you like about Prospect CRM? easy to use, perfectly arranged my database so that we can access essaly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Prospect CRM" What do you like about Prospect CRM? Streamlining how I work, cleint history available with ease, invoicing has been made quicker etc. ##### 2. Easy Setup Users value the **easy setup** of Prospect CRM, which enhances workflow efficiency and simplifies report generation. [ See 2 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1992510&qs=pros-and-cons#reviews) See Related User Reviews ![adrian b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "adrian b.") AB adrian b. Small-Business (50 or fewer emp.) 4.5/5 "Always reliable would recommend it wholeheartedly!" What do you like about Prospect CRM? It takes the hard work out of generating reports and helps the department run as smoothly as possible. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Prospect CRM" What do you like about Prospect CRM? Streamlining how I work, cleint history available with ease, invoicing has been made quicker etc. ##### 3. Efficiency Users value the **efficiency** of Prospect CRM, facilitating smooth operations and effective report generation. [ See 2 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206009&qs=pros-and-cons#reviews) See Related User Reviews ![adrian b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "adrian b.") AB adrian b. Small-Business (50 or fewer emp.) 4.5/5 "Always reliable would recommend it wholeheartedly!" What do you like about Prospect CRM? It takes the hard work out of generating reports and helps the department run as smoothly as possible. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Prospect CRM - An invaluable Tool for your Sales Team" What do you like about Prospect CRM? Their software support team are very responsive. The webinars are very informative. The software is great for our sales people on the ground, creati ##### 4. Feature Richness Users value the **extensive features** of Prospect CRM, appreciating its customizable workflows and detailed sales reports. [ See 2 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1992513&qs=pros-and-cons#reviews) See Related User Reviews MZ Micheal Z. Small-Business (50 or fewer emp.) 4.5/5 "CRM" What do you like about Prospect CRM? Provides a clear overview of sales performance with customizable workflows and sales reporting. ![Nick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick A.") NA Nick A. Small-Business (50 or fewer emp.) 5.0/5 "Review from Sales role" What do you like about Prospect CRM? The great features and broad selection of information you`re able to access regarding crm details and trackers. ##### 5. Organization Efficiency Users value the **organization efficiency** of Prospect CRM, which simplifies reporting and streamlines workflow effectively. [ See 2 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1205933&qs=pros-and-cons#reviews) See Related User Reviews ![adrian b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "adrian b.") AB adrian b. Small-Business (50 or fewer emp.) 4.5/5 "Always reliable would recommend it wholeheartedly!" What do you like about Prospect CRM? It takes the hard work out of generating reports and helps the department run as smoothly as possible. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Prospect CRM" What do you like about Prospect CRM? Streamlining how I work, cleint history available with ease, invoicing has been made quicker etc. ### 5 Cons or Disadvantages of Prospect CRM ##### 1. Integration Issues Users report significant **integration issues** with Prospect CRM, leading to difficulties connecting with essential apps and services. [ See 3 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=2040737&qs=pros-and-cons#reviews) See Related User Reviews ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 0.5/5 "Overpromised But Underperformed" What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 mont MZ Micheal Z. Small-Business (50 or fewer emp.) 4.5/5 "CRM" What do you dislike about Prospect CRM? Some users might experience issues with integrating Prospect CRM with other apps or services. ##### 2. Missing Features Users express frustration over the **missing features** in Prospect CRM, limiting its effectiveness for B2B and B2C needs. [ See 3 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1205511&qs=pros-and-cons#reviews) See Related User Reviews PP pooja p. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use and Perfect for Organizing Our Database" What do you dislike about Prospect CRM? Centralized customer data, cant use for bulk action, different rules for accses ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 0.5/5 "Overpromised But Underperformed" What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 mont ##### 3. Sales Users express frustration with **deceptive sales promises** , highlighting poor support and lack of valuable features in Prospect CRM. [ See 2 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206204&qs=pros-and-cons#reviews) See Related User Reviews ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 0.5/5 "Overpromised But Underperformed" What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 mont ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Hard to navigate, bad reporting, impossible to cancel" What do you dislike about Prospect CRM? There isn't enough reporting features to ensure you get the data you need to understand what's going on with your sales. Prospect also have arbitrary ##### 4. Connectivity Issues Users report significant **connectivity issues** with Prospect CRM, including poor integration and syncing that hampers functionality. [ See 1 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206125&qs=pros-and-cons#reviews) See Related User Reviews ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 0.5/5 "Overpromised But Underperformed" What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 mont ##### 5. Feature Issues Users find **feature issues** with Prospect CRM, as promised functionalities lag behind real-world performance and integration. [ See 1 mentions ](https://www.g2.com/products/prospect-crm/reviews?filters%5Bsentiment_snippet%5D=1206066&qs=pros-and-cons#reviews) See Related User Reviews ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 0.5/5 "Overpromised But Underperformed" What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 mont ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/prospect-crm/competitors/alternatives) ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator Hospital & Health Care Small-Business (50 or fewer emp.) 5/31/2026 "Keeping Tasks, Activities, and Follow-Ups Better Organized" 5/5 What do you like best about Prospect CRM? I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. Prospect CRM helps me keep consultations, follow-ups, and daily activities organized in one place. Earlier, important reminders and follow up tasks were spread across notes and different files, but with Prospect CRM it is much easier to track what needs attention and what has already been completed. The system is easy to use and did not require a complicated setup. After spending a little time with it, creating tasks, managing activities, updating records, and checking progress became quite straightforward. I use it regularly to keep track of patient follow-ups, consultation-related activities, and routine work that needs to be completed on time. One feature I find useful is task and follow-up management. It helps me organize pending work, schedule activities, and make sure important follow-ups are not missed. The dashboard is also helpful because it gives a quick overview of ongoing activities and helps me stay organized during busy workdays. I also like that customer records, activity history, reporting, reminders, and search functions are available in one place. This makes it easier to find information quickly instead of checking multiple files or notes. For my health education work, I can also keep track of content-related activities and reminders in a more structured way. Performance has been good for my daily work. Opening records, updating tasks, checking activity history, and reviewing follow-ups feels smooth and does not slow down my workflow. The number of features feels practical without being overwhelming. It includes activity tracking, dashboards, reporting tools, reminders, customer management, and workflow organization that support day-to-day work. Integration and implementation were smooth, and the available help resources were useful whenever I needed guidance. Overall, Prospect CRM helps me stay organized, manage follow-ups more efficiently, and keep routine clinic and content-related activities structured. It saves time and makes daily work easier to manage. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? Task management works well, but it would be helpful if reminders were a little more noticeable. For important follow-ups, stronger notification options could make activity tracking even better. The search and activity tracking features are useful, but when there are many records and ongoing updates, finding very specific information can sometimes take a few extra steps. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Prospect CRM is helping me solve the problem of keeping follow-ups, daily activities, and consultation-related work organized in one place. Earlier, reminders, pending tasks, and activity notes were spread across different files and notes, which made it easy to miss important follow-ups. Now I can create tasks, track activities, and monitor what work is pending or completed from a single system. This helps me stay organized during busy clinic hours and makes follow-up management much easier. For my work as a Dietician & Nutritionist, homeopathy clinic manager, and health education content creator, it also helps me keep consultation-related activities and content planning tasks structured. I can quickly check upcoming work, review activity history, and keep routine tasks better organized without relying on multiple tools. As a result, I spend less time managing reminders and searching for information, and more time focusing on patient care and educational work. Overall, it brings more structure to my daily workflow and helps me manage ongoing activities more efficiently. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Darcus B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darcus B.") DB Darcus B. Senior Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 3/18/2026 "Streamlines B2B Sales with Strong German Market Fit" 4/5 What do you like best about Prospect CRM? I really like how Prospect CRM is designed for the real-world B2B sales workflows we have, especially for our team working with German Mittelstand and mid-market clients. It’s intuitive and stable, keeping our entire pipeline organized without unnecessary complexity. I find it easy to track leads, log customer interactions, and set follow-up reminders, all in line with the structured and reliable sales approach that German B2B buyers expect. It saves us hours of administrative work each week and keeps us consistent, responsive, and professional with every customer. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? One point is that some of the customization options for sales pipelines and deal stages are not as flexible as we would like. We often need to adapt our process for different German industries, but adjusting fields, workflows, and approval steps can feel a bit rigid and sometimes requires extra workarounds. Second, the integration with other tools we use daily—like our email client, marketing automation software, and even Microsoft 365—could be tighter and more native. Right now, some data syncs manually or with small delays, which adds tiny but consistent administrative work for our team. Smoother, real-time integration would help us avoid double-entry and keep all customer information fully aligned. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Prospect CRM centralizes our lead and customer data, eliminating disorganized spreadsheets and emails. It helps us automate reminders, maintain follow-ups, and provides clear pipeline visibility, allowing us to prioritize leads efficiently and reduce administrative tasks for more active selling. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nissen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nissen H.") NH Nissen H. Store & Catering Payment Manager Food & Beverages Small-Business (50 or fewer emp.) 3/8/2026 "Streamlined Sales Management, Needs Better Reporting" 4/5 What do you like best about Prospect CRM? I appreciate how simple, focused, and easy to adopt Prospect CRM is for our sales team. It covers everything we need for B2B pipeline management without being overloaded with unnecessary features. The pipeline view is visual, intuitive, and lets us drag and drop deals through stages at a glance. Our team can easily identify which deals are stuck and where to focus effort, all without any training required. The initial setup was straightforward and simple, much easier than many larger, more complex CRMs we've tried. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? The reporting and dashboard customization is not flexible enough. We can only generate standard, pre-built reports, and we can't create fully customized dashboards for sales forecasting, conversion rates, or team performance. To get the insights we need, we often have to export data to Excel and build our own reports. The biggest issue with the current reporting and dashboards is that they're too basic and inflexible for professional B2B sales forecasting and team management. Right now, we can only use pre-built reports with very limited filtering. We can't create custom sales forecasts based on deal stage, probability, rep, or region. We also can't build reports for conversion rates by lead source, sales cycle length by deal type, or revenue by industry—all things we need for our monthly business reviews. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Prospect CRM centralizes our sales data, eliminates disorganization, and provides a clear overview of our sales pipeline. It reduces manual work, prevents lost deals, and offers a visual, intuitive pipeline view that requires no training, helping focus our sales efforts effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Manohar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manohar D.") MD Manohar D. SEO Analyst Information Technology and Services Mid-Market (51-1000 emp.) 5/12/2026 "Prospect CRM Keeps Leads and Follow-Ups Perfectly Organized" 4/5 What do you like best about Prospect CRM? Prospect CRM is great for keepingall my leads and follow upsorganized inone place,but the interface feels a bit clunky and slow at times Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? The reporting features are pretty powerfull once you figure them ou, but thelearning curveis steep and its way too easyto accidentally delete or overwritedata withouta warning Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? It solves the problem of losing track of customer conversationsand follow up, which saves me from lookingunprofessional, but honestlya simple spread sheet plus calender reminders coulddo 80%of the same job for free Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Bielle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bielle B.") BB Bielle B. Mid-Market (51-1000 emp.) 12/10/2025 "Overpromised But Underperformed" 0.5/5 What do you like best about Prospect CRM? I like how much they promised us in the sales calls. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? My experience with Prospect CRM has been profoundly disappointing. The sales team promised the world, but the reality has been very poor. After 4 months of paying in full, I am still battling to get answers, and there is ZERO tangible value. The difference between the sales experience and the actual service is vastly different. It promised to be capable in both B2B and B2C customer data, but its B2C capabilities are almost non-existent. It doesn't integrate with Shopify, so I cannot easily capture online shoppers' data. Settings and configurations have been problematic, as it hasn't been syncing accurately with Cin7. They needed a developer to fix this. A senior person, Daniela Balanescu, has been almost smug in her inefficiency. The initial setup was terrible. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? I expected Prospect CRM to be robust in managing both B2B and B2C customer data, but the B2C functionality is lacking, and it lacks integration with Shopify, making online data capture difficult. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PP pooja p. Marketing exc Small-Business (50 or fewer emp.) 2/20/2026 "Easy to Use and Perfect for Organizing Our Database" 4.5/5 What do you like best about Prospect CRM? easy to use, perfectly arranged my database so that we can access essaly Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? Centralized customer data, cant use for bulk action, different rules for accses Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? i handel more thatn 5000 data Perfect for my data base Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EC Ewan C. 12/18/2025 "Efficient CRM solution suitable for the German-speaking market" 4.5/5 What do you like best about Prospect CRM? I particularly like the inventory-aware quoting feature of Prospect CRM. It connects in real-time with our inventory management system to provide accurate quotes only for products in stock, avoiding the embarrassment of quoting for out-of-stock items. This significantly enhances our professionalism in the eyes of our customers. Its seamless integration capabilities across multiple systems are also impressive, perfectly adapting to tools we commonly use, such as Unleashed inventory software and the Xero financial platform, with almost zero data transmission delay, greatly reducing human errors and cross-department communication costs. Additionally, I appreciate its intuitive visual dashboard and precise data analysis features, which allow us to quickly identify high-value customers and develop effective sales strategies. The interface design of Prospect CRM is simple and clear, making it very user-friendly for older team members, and its excellent customer support ensures quick adaptation to new features. Finally, its fast order entry process greatly shortens the order processing cycle, ensuring efficiency in collaboration, which meets the expectations of customers in the German-speaking region. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? Marketing functions are weak and difficult to adapt to the diverse marketing scenarios in the German-speaking region: Currently, its core advantage lies in the linkage between sales and inventory, but it lacks marketing-related functions. For example, after participating in large industry exhibitions like the Hannover Messe in Germany, we need to import potential customer leads collected at the exhibition in bulk and automatically trigger personalized German welcome emails, product manual pushes, and other nurturing actions. However, Prospect CRM does not have built-in automated marketing processes of this kind. Additionally, it cannot directly connect with Google Germany or local industry vertical advertising platforms, making it impossible to automatically capture marketing leads and campaign data from these channels. This results in the marketing team having to manually organize data, which is not only time-consuming but also prone to delays in lead follow-up, making it difficult to meet our marketing needs for precisely reaching customers in the German-speaking region. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Prospect CRM addresses the challenges of dispersed customer data and value identification, optimizes the efficiency of sales funnel follow-up, and breaks down the barriers between inventory and sales collaboration. Through automation features and data integration, it enhances the transparency of sales management and the efficiency of team collaboration, meeting compliance management requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![adrian b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "adrian b.") AB adrian b. Telemarketer/Data Admin Small-Business (50 or fewer emp.) 7/31/2025 "Always reliable would recommend it wholeheartedly!" 4.5/5 What do you like best about Prospect CRM? It takes the hard work out of generating reports and helps the department run as smoothly as possible. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? I have no gripes. I will certainly be back again if any problems do occur! Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Arranging data and details specific to the general day to day tasks of the department. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MZ Micheal Z. Photographer Small-Business (50 or fewer emp.) 4/27/2025 "CRM" 4.5/5 What do you like best about Prospect CRM? Provides a clear overview of sales performance with customizable workflows and sales reporting. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? Some users might experience issues with integrating Prospect CRM with other apps or services. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Maximize customer lifetime value with automated customer segmentation strategy and customer service management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nick A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick A.") NA Nick A. Sales Executive Small-Business (50 or fewer emp.) 1/21/2025 "Review from Sales role" 5/5 What do you like best about Prospect CRM? The great features and broad selection of information you`re able to access regarding crm details and trackers. Review collected by and hosted on G2.com. What do you dislike about Prospect CRM? The email system can appear slightly confusing when compared to email sites such as Gmail & Outlook which have more familairity. Review collected by and hosted on G2.com. What problems is Prospect CRM solving and how is that benefiting you? Prospect has massively helped with organising and outlining my client accounts, as well as individually breaking these up into smaller accounts. The features are great and whenever I`m stuck on something, their support team is always there immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What cloud directory services work best for replacing Active Directory and LDAP in a hybrid environment where some workloads are still on-premise?](https://www.g2.com/discussions/what-cloud-directory-services-work-best-for-replacing-active-directory-and-ldap-in-a-hybrid-environment-where-some-workloads-are-still-on-premise)[Which emergency management platforms have easy-to-use interfaces requiring minimal training for business resilience teams?](https://www.g2.com/discussions/which-emergency-management-platforms-have-easy-to-use-interfaces-requiring-minimal-training-for-business-resilience-teams)[What is the most affordable recruitment marketing software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-recruitment-marketing-software-for-smbs) [Top-rated platforms for programmatic account-based advertising](https://www.g2.com/discussions/top-rated-platforms-for-programmatic-account-based-advertising)[What fleet management tools are worth using for a mid-size company that wants solid functionality without paying for features designed for massive enterprise fleets?](https://www.g2.com/discussions/what-fleet-management-tools-are-worth-using-for-a-mid-size-company-that-wants-solid-functionality-without-paying-for-features-designed-for-massive-enterprise-fleets)[Pros and Cons Details](https://www.g2.com/products/prospect-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)