Octave Attune EAM (HxGN EAM) Reviews & Product Details

HxGN EAM provides a robust platform for asset tracking, preventive maintenance scheduling, and work order management. I like the ability to customize asset hierarchies and integrate with IoT data. The user interface is clean and user roles can be well defined. It also works well with SAP data for better decision-making. Review collected by and hosted on G2.com.

Initial configuration can be complex, especially if you're migrating from legacy systems. The mobile version also has limitations in offline mode. Some training is required for end users to fully utilize all modules. Review collected by and hosted on G2.com.

What I like best about HxGN EAM is how it keeps all asset and maintenance information in one place. It makes it easy to see what work needs to be done, track progress, and know the status of equipment. It really helps me stay organized and avoid surprises with maintenance or downtime. Review collected by and hosted on G2.com.

The main thing I find a bit frustrating about HxGN EAM is that some of the menus and navigation can be a little confusing at first. It takes some time to get used to where everything is, especially when managing multiple assets at once. Once you get familiar with it, though, it works well. Review collected by and hosted on G2.com.

I like that Octave Reliance is easy to implement and easy to use. It provides high productive results, helping to reduce production outages and boost productivity. I also appreciate its compliance with GDPR, and it saves time in my production site. The fact that it was so easy to set up, taking only a few days, was a big plus. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

Cloud based and very tailorable to meet business needs. Scalable and able to insert dynamic business rules to automate user experience within the software. The new DataBridge Pro integrations allow much needed interaction with native data and better monitoring. Expansive native quality reporting through Cognos allows near real time reporting to support processes that rely on it. Review collected by and hosted on G2.com.

The ability to inject business rules, while a transformative feature, at times can be difficult to debug and can impact system performance requiring vendor support when cloud based. This aspect needs to be used cautiously when implementing and can lead to production issues with users that are not favorable, such as api time outs and long running database procedures. Review collected by and hosted on G2.com.

Easy to use. Regular updates and addition of features Review collected by and hosted on G2.com.

diffcult to identify technical issues, specially in on premise environment Review collected by and hosted on G2.com.

Having worked with various EAM platforms over the past 20 years, Hexagon EAM has been the most enjoyable and efficient system I’ve used. Its familiar structure made onboarding and training straightforward, especially for users with prior EAM experience. The built-in screen designer is a standout feature. It allows for quick, targeted UI changes that can be deployed to specific user groups with ease. I use the system daily, and it continues to support our core operations reliably.

We are a SaaS customer, and their customer service has consistently been quick to respond, professional, and friendly. Our Customer Success Manager, Michael Ho, is one of the best I have ever worked with. He always makes sure that we feel heard and respected, and he goes above and beyond to support our needs. Review collected by and hosted on G2.com.

One limitation has been the restricted integration options. Initially, we were limited to web service calls or the databridge server. This constrained our ability to connect with other systems. However, we’re currently testing Databridge Pro, which appears to resolve this issue by offering a broader range of integration capabilities Review collected by and hosted on G2.com.

HxGN is a very flexible software solution that we are able to frequently adapt to our industry’s ever changing needs. Review collected by and hosted on G2.com.

Some of our users are overwhelmed by the amount of data and organization of it. Often they are frustrated by the numbers of tabs and places where things need to be recorded. I wish there was a way to indicate required tabs so folks don’t have to go searching through everything. Review collected by and hosted on G2.com.

I appreciate the large community available through HxGN EAM. I consult with them to understand how they have approached problems similar to ours. This has helped us with project management too. I can levy their experience to improve my cost estimates, schedules, and scope. Review collected by and hosted on G2.com.

There’s nothing in particular that I dislike, but I do find the HxGN EAM UI a bit dated. I hope to see improvements in the future. Review collected by and hosted on G2.com.

The ability to have your entire asset hierarchy in the system as well as allowing you to see the history of work orders and various transactions related to those equipment.

Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance. Review collected by and hosted on G2.com.

Slightly outdated UI, and sometimes it is hard to get the data out of EAM. you have to rely on datalake, power BI, etc. Review collected by and hosted on G2.com.

The ability to organize and keep track of maintenance and assets has been extremely helpful. Its improved our maintenance and has helped increase productivity. Review collected by and hosted on G2.com.

Some of the issues with John ram is that there are features that are unintuitive and are also very confusing. The task scheduling is one such feature that is extremely confusing. Review collected by and hosted on G2.com.