--- title: Octave Attune EAM (HxGN EAM) Reviews meta_title: 'Octave Attune EAM (HxGN EAM) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Octave Attune EAM (HxGN EAM) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 57 scale: '5' date_modified: '2026-06-24' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Octave Attune EAM (HxGN EAM) Reviews **Vendor:** Octave **Category:** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) **Average Rating:** 4.3/5.0 **Total Reviews:** 57 ## About Octave Attune EAM (HxGN EAM) Octave Attune EAM (formerly HxGN EAM) is an enterprise asset management solution designed to assist organizations that operate complex, capital-intensive environments. This software integrates various functions such as asset performance management, work order processing, materials handling, and procurement into a unified platform. By consolidating these critical operations, Attune EAM eliminates the need for teams to navigate through disparate systems, enabling them to achieve a comprehensive view of their asset management processes. Targeted primarily at industries such as manufacturing, energy, and transportation, Attune EAM offers specialized modules that address key operational needs, including risk management, auditability, and Environmental, Social, and Governance (ESG) tracking. This tailored approach ensures that organizations can effectively manage their assets while adhering to industry standards and regulatory requirements. The solution is particularly beneficial for teams looking to transition from reactive maintenance practices to more proactive strategies, allowing them to leverage real-time data and Internet of Things (IoT) integrations for condition-based and predictive maintenance. One of the standout features of Attune EAM is its capital investment planning tools, which link maintenance expenditures to long-term capital expenditure (capex) objectives. This capability helps organizations maintain control over their total cost of ownership, ensuring that financial resources are allocated efficiently. Additionally, field teams benefit from real-time mobile access to essential information, including asset history, technical documentation, and Geographic Information System (GIS) mapping. This accessibility empowers teams to make informed decisions on-site, enhancing operational efficiency. The software also supports advanced technologies such as 2D Computer-Aided Design (CAD) and 3D digital twins, providing a spatially aware asset management experience. This integration allows users to visualize assets in a more interactive manner, facilitating better planning and execution of maintenance tasks. Furthermore, Attune EAM features an API-first architecture, ensuring seamless integration into existing IT ecosystems. The multi-tenant cloud delivery model supports continuous updates and scalability across complex, multi-site operations, making it a robust solution for organizations looking to optimize their asset management strategies. ## Octave Attune EAM (HxGN EAM) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Octave Attune EAM, which simplifies onboarding and daily operations efficiently. (6 reviews) - Users value the **real-time tracking** capabilities of Octave Attune EAM, enhancing their workflow efficiency and monitoring. (5 reviews) - Users value the **efficient work order management** in HxGN EAM, enhancing asset tracking and maintenance scheduling. (5 reviews) - Users value the **effective work order management** features of HxGN EAM, enhancing asset maintenance and productivity. (5 reviews) - Users value the **robust asset tracking and maintenance management** features of HxGN EAM, enhancing productivity and performance insights. (4 reviews) - Data Management (4 reviews) - Customizability (3 reviews) - Users value the **flexible customization** of HxGN EAM, allowing adaptation to changing industry needs and integration with IoT. (3 reviews) - Features (3 reviews) - Maintenance Efficiency (3 reviews) **What users dislike:** - Users find the **complexity** of Octave Attune EAM challenging, particularly during initial setup and feature navigation. (4 reviews) - Users express concerns about **data management issues** , highlighting difficulties in identifying technical problems and navigating overwhelming data organization. (3 reviews) - Users find **initial configuration complex** and face challenges with technical issues and mobile limitations, requiring additional training. (2 reviews) - Users find the **initial configuration complex** , particularly during legacy system migration and mandatory organizational setups. (2 reviews) - Users find the **navigation and menu structure confusing** , which complicates their initial experience with HxGN EAM. (2 reviews) - Difficult Navigation (2 reviews) - Users face **feature limitations** with HxGN EAM, struggling with complexity, unintuitive designs, and mobile offline restrictions. (2 reviews) - Learning Curve (2 reviews) - Users find the **UI outdated** and having difficulty accessing data from HxGN EAM, hoping for future improvements. (2 reviews) - Users feel the **UI is outdated** , making data extraction challenging and hoping for future improvements. (2 reviews) ## Octave Attune EAM (HxGN EAM) Reviews ### 1. Efficient asset management solution with strong lifecycle and maintenance capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Dharamveer p. | Application Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** What I like best about Octave Attune EAM (HxGN EAM) is its ability to manage the full lifecycle of assets in a structured and centralized way. It provides strong visibility into asset performance, maintenance schedules, and work orders, which makes it easier to track everything in one place. I also like the flexibility it offers in configuring workflows based on business needs, along with its reporting capabilities that help in making data driven decisions. **What do you dislike about Octave Attune EAM (HxGN EAM)?** What I dislike about Octave Attune EAM (HxGN EAM) is that the user interface can feel a bit outdated and not very intuitive for new users. The initial setup and configuration also require time and proper understanding, especially when customizing modules. In some cases, performance can slow down when handling large datasets, which can impact usability. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Octave Attune EAM (HxGN EAM) solves the problem of managing complex asset operations and maintenance processes manually. It centralizes asset data, automates maintenance planning, and improves tracking of work orders and inventory. For me, it helps in reducing downtime, improving maintenance efficiency, and making better decisions based on real time asset insights. ### 2. Powerful Yet Complex EAM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Amir H. | Facilities Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I use Octave Attune EAM (HxGN EAM) to track maintenance schedules, and it helps reduce downtime by improving maintenance. I like everything about it because it makes life easier. The Asset Hierarchy and Criticality Ranking features are particularly valuable, providing a granular view and priority filter that enhances the management of complex facilities. The robust system shifts facilities management from a reactive model to a strategic, data-driven operation, allowing for faster troubleshooting and optimized resource allocation. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The setup navigation can be a little confusing in the beginning. The system is incredibly powerful for structuring operations, but its depth and complexity can occasionally introduce operational friction. There's a steep learning curve for frontline technicians, as the user interface can feel dense and overly complex, making it hard for them to log data accurately. The mobile app can have syncing issues in areas with poor connectivity, causing delays in updating work order statuses. The reporting and dashboard features can be rigid, requiring technical knowledge to customize. Maintaining data integrity is crucial, and mistakes can lead to inaccuracies in reports, requiring constant monitoring and strict data governance. The initial setup and implementation demand significant time and data discipline, making it far from a 'plug-and-play' process. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM (HxGN EAM) to track maintenance schedules, reducing downtime by improving maintenance. Its Asset Hierarchy and Criticality Ranking shift management from a reactive model to a data-driven operation, enhancing facilities management significantly. ### 3. Centralized Asset Lifecycle Management That Boosts Reliability and Productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Mahmoud A. | Planning Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** Centralized Visibility: It enables structured, centralized management of the entire asset lifecycle. Robust Configurability: The platform provides a high level of customization to match specific business needs. Operational Efficiency: Users report fewer production outages, higher productivity, and improved asset reliability. User-Friendly Design: The interface is described as efficient and straightforward, making asset and inventory management easier. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Steep Learning Curve: New users often find the menu navigation and overall interface unintuitive, which can make managing multiple assets or handling daily work orders confusing at first. Complex Setup & Configuration: Migrating from legacy systems and customizing specific modules can require significant time and IT resources upfront before everything operates smoothly. Outdated UI: Some reviewers note that the user interface feels somewhat dated compared to newer, more streamlined competitors. Performance with Large Datasets: Users occasionally report slowdowns when processing very large volumes of data or working with extensive historical records. Reporting & Customization: While the platform offers robust analytics, creating custom reports or configuring specific dashboards can sometimes require technical expertise rather than being truly plug-and-play. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Maximized ROI & Uptime: By shifting operations from reactive to preventive and predictive maintenance, you can minimize downtime and extend the life of physical and capital assets. Empowered Field Teams: Mobile accessibility enables technicians to pull up technical manuals, GIS mapping, and asset history right on-site, which speeds up repairs and improves first-time fix rates. Smarter Capital Planning: It connects day-to-day maintenance expenditures to long-term capital expenditure (capex) objectives, helping ensure financial resources are allocated efficiently across multi-site or global enterprises. Enhanced Safety and Training: It integrates documentation and task-specific safety training directly into work orders, standardizing operations and reducing risk. ### 4. Structured Asset Management, Complex for New Users **Rating:** 4.0/5.0 stars **Reviewed by:** Sattar B. | Scienctific research fellow, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I like how Octave Attune EAM structures the connection between assets, maintenance activities, work orders, and documentation. It gives me a clearer overview of asset history and helps track what has been done, what is pending, and where attention is needed. I appreciate the traceability it offers, allowing me to easily review maintenance records, equipment information, and previous actions in one centralized place. This organization and traceability foster better decision-making, save time, and ensure asset-related information is reliable. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The main area that could be improved is usability for new or occasional users. Because the system is very structured and has many functions, it can feel complex at first, especially if someone only needs to complete a specific routine task. Navigation and workflow clarity could also be smoother. Sometimes users need internal guidance or training to understand where to find the right information or how to complete a process efficiently. I would also say that the value of the system depends heavily on clean data and consistent internal setup. If asset names, documentation, or work order processes are not maintained well, the system becomes harder to use effectively. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM to organize and trace asset and maintenance information. It centralizes equipment history, maintenance notes, and work orders, improving traceability, follow-up, and accountability in a technical environment. ### 5. HxGN EAM Boosts Maintenance Efficiency with Strong Preventive Maintenance & Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmood ur R. | Plant Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** Thank you for reaching out. I’ve had a positive experience using HxGN EAM. The platform has been helpful for managing maintenance operations, tracking assets, and improving workflow efficiency. I especially appreciate its preventive maintenance features and reporting capabilities. **What do you dislike about Octave Attune EAM (HxGN EAM)?** One thing I dislike about HxGN EAM is that the interface can feel complex and overwhelming for new users at first. Some processes require multiple steps, and the learning curve can be a bit steep without proper training. I also think the reporting and customization features could be more user-friendly. However, once you become familiar with the system, it offers strong functionality and reliability for asset and maintenance management. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Octave Attune EAM (formerly HxGN EAM) is helping solve key challenges related to asset management, maintenance tracking, work order control, and unplanned equipment downtime. It provides better visibility into asset performance, improves preventive maintenance planning, and streamlines maintenance workflows across teams. For us, the biggest benefit has been improved operational efficiency and better control over maintenance activities. It has helped reduce downtime, improve asset reliability, and make reporting and tracking much more organized. The system also supports better decision-making through centralized data and analytics, which improves overall productivity and maintenance planning. ### 6. HxGN EAM: The Brain for Tracking and Maintaining Physical Assets **Rating:** 5.0/5.0 stars **Reviewed by:** Muluneh T. | Plant Technical head, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** it is the "brain" for companies with a lot of physical stuff—factories, fleets, power grids, or massive facilities—helping them track what they own, where it is, and how to keep it running for as long as possible. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Nothing is there to dislike. But, HxGN EAM focuses on the health and maintenance of physical assets, not on the capital planning and financial execution of projects and if one needs that it could may have aome limitations. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** It helps in reducing downtime and by improving availability of machineries. Again, It tracks every stage of an asset’s life—from procurement and installation to decommissioning. This data allows for smarter capital expenditure (CAPEX) planning and maximizes the Return on Investment (ROI) for every piece of equipment. ### 7. Highly Customizable Tool That Helps Schedule Repairs Precisely **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel Hailemariam S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I like it's customizability it allowes the user to design their own fields and apply their business logic. The great upside is that it allows users to know exactly when to schedule repaires. **What do you dislike about Octave Attune EAM (HxGN EAM)?** It has a steep learning curve you have to hire a consultant to train the day to day user. For a small teams it is over engineered. Would be great if you could have a more simplified version for small companies. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** It helpes avoid emergency equipment failures. It has also helpes visualize the cost and how much assets you have. It has completely changed many cmpanies paper based tracking. ### 8. Flexible Portals and Permissions Make EAM Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** EAM has three types of categories, and each one has its own permissions. For example, there are three types of portals: 1st Maintenance, 2nd Planner, and 3rd Managers. In each portal, we can distinguish between asset management and maintenance (preventive, breakdown maintenance, etc.). For the Planner portal, material availability and minimum orders are also specified. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The user interface is the thing I dislike the most. Also, switching tabs from one to another takes too long and feels time-consuming, so that’s my biggest issue with eam. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** EAM is solving maintenance realated issues for my company, all the documents and site reports are safe in one place ypu do need to go anywhere else to find the documents ### 9. Streamlined Asset Management Despite Interface Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Mpumelelo S. | Maintenance Fitter, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I appreciate that Octave Attune EAM (HxGN EAM) has helped in asset performance management. It has solved problems in planning, acquisition, and maintenance for me. I like the comprehensive tools it provides for tracking asset life cycles and managing work orders, which are really beneficial. The Microsoft project tool with its two-way integration feature stands out as particularly valuable. The initial setup was easy, which made things smoother when starting out. **What do you dislike about Octave Attune EAM (HxGN EAM)?** I don't like the outdated interface and the fact that data extraction depends on external tools. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM (HxGN EAM) for asset performance management. It solves problems in planning, acquisition, and maintenance while providing comprehensive tools for tracking asset life cycles and managing work orders. ### 10. Enhances Productivity and Maintenance with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn S. | Forman Aerial Crew , Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I appreciate that Octave Attune EAM (HxGN EAM) provides high productive results, helping to reduce production outages and boost productivity. It's not difficult to use and is very straightforward. I like the scheduling feature and how it keeps track of all the production aspects, helping monitor day-to-day activities. It helps identify defects, slowdowns, and areas of maintenance needed. As an operational manager, I find it works really well for me, and the setup process was easy. **What do you dislike about Octave Attune EAM (HxGN EAM)?** I don't see no dislikes **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM (HxGN EAM) for maintenance, reducing production outages and boosting productivity. It is straightforward to use, effectively tracks production and scheduling, and monitors daily activities and maintenance needs. ### 11. Efficient Design, Streamlines Data Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sebastian T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I love the efficient, to-the-point design of Octave Attune EAM (HxGN EAM) without any gimmicky UI. It makes finding assets and managing inventory hassle-free. I honestly really like it just the way it is, as it feels more professional than other ERPs and more suitable for report overviews than something like PowerBi. The initial setup was fairly easy for me, especially since I have experience with similar software. **What do you dislike about Octave Attune EAM (HxGN EAM)?** NA **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM (HxGN EAM) to store, record, and view historical data, easing access and structuring our database efficiently. Its design is straightforward, making asset management and inventory organization hassle-free. ### 12. All in one Asset management solution **Rating:** 5.0/5.0 stars **Reviewed by:** talal a. | Functional Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** HxGN EAM provides a robust platform for asset tracking, preventive maintenance scheduling, and work order management. I like the ability to customize asset hierarchies and integrate with IoT data. The user interface is clean and user roles can be well defined. It also works well with SAP data for better decision-making. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Initial configuration can be complex, especially if you're migrating from legacy systems. The mobile version also has limitations in offline mode. Some training is required for end users to fully utilize all modules. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** We’re using HxGN EAM to manage preventive maintenance schedules and asset life cycles at a hospital (AKUH). It has helped reduce equipment downtime and improves compliance tracking for audits. Workflows are now more transparent and efficient. ### 13. User-Friendly Tool with Real-Time Insights, but Setup is Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** innocent C. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I like that Octave Attune EAM (HxGN EAM) is user-friendly, making it easy to use. I appreciate the real-time reporting and analytics since it saves time, which is valuable for maintaining schedules. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The initial setup can be time-consuming, which was hard at first but got easier afterwards. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Attune EAM (HxGN EAM) for maintenance management, ensuring schedules are ahead, and its real-time reporting and analytics save me time. ### 14. Keeps Asset Management Organized and Hassle-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Drishti G. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** What I like best about HxGN EAM is how it keeps all asset and maintenance information in one place. It makes it easy to see what work needs to be done, track progress, and know the status of equipment. It really helps me stay organized and avoid surprises with maintenance or downtime. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The main thing I find a bit frustrating about HxGN EAM is that some of the menus and navigation can be a little confusing at first. It takes some time to get used to where everything is, especially when managing multiple assets at once. Once you get familiar with it, though, it works well. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** HxGN EAM helps solve the problem of keeping track of all our assets and maintenance activities in one place. Before using it, monitoring equipment status and scheduling work orders involved a lot of manual tracking. Now, it’s much easier to stay organized, reduce downtime, and make sure maintenance is done on time, which saves both time and effort. ### 15. Effortless Setup, Maximum Productivity Boost **Rating:** 5.0/5.0 stars **Reviewed by:** Bozkurt Oğuz D. | Dernek Üyesi, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I like that Octave Reliance is easy to implement and easy to use. It provides high productive results, helping to reduce production outages and boost productivity. I also appreciate its compliance with GDPR, and it saves time in my production site. The fact that it was so easy to set up, taking only a few days, was a big plus. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Nothing. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I use Octave Reliance to reduce downtime and boost productivity at our factory, saving time and enhancing production efficiency. It helps us double our productivity by minimizing outages. ### 16. Highly Customizable and Scalable, But Business Rule Debugging Can Be Tricky **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** Cloud based and very tailorable to meet business needs. Scalable and able to insert dynamic business rules to automate user experience within the software. The new DataBridge Pro integrations allow much needed interaction with native data and better monitoring. Expansive native quality reporting through Cognos allows near real time reporting to support processes that rely on it. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The ability to inject business rules, while a transformative feature, at times can be difficult to debug and can impact system performance requiring vendor support when cloud based. This aspect needs to be used cautiously when implementing and can lead to production issues with users that are not favorable, such as api time outs and long running database procedures. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Hxgn has allowed us to bring three operating companies together onto a standard EAM and Work Management platform. Allowing us to standardize business processes and deploy best in class enhancements quickly to all three. It also has allowed for variances in operating companies due to regulations to be adopted and compartmentalized within just that company with no impact to our other companies. ### 17. Modular interface and fast execution: a tool perfectly suited to our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** I really like its interface that can be adjusted according to needs, I also like the speed of execution. We have adapted the tool to our reality and it perfectly adapts to our needs. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Octave Attune (HxGN EAM has no drawbacks in my opinion because I greatly appreciate it and I have received good feedback from my maintenance teams; they appreciate it. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** the problems that Octave Attune EAM (HxGN EAM) solves are enormous. It allows for the management of our maintenance, the creation of work requests, the creation of work orders ### 18. A Reliable Tool That Simplifies Day-to-Day Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** Good stuff to get things done. In your day to day you need tools that will simplify efforts while making sure you get accurate results. This tool is one you can rely on. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Not sure yet. Still testing it's features. Probably you need to make several rounds of testing to get a more refined answer to this question. So now we are good **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Quality and time constraint tasks are getting the benefit of a well structured tool that allows me to spend my time on other critical duties, Something needed in Continuous improvements encironments ### 19. Structured Planning, But the Price Feels High **Rating:** 2.5/5.0 stars **Reviewed by:** Joban M. | Maintenance Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Octave Attune EAM (HxGN EAM)?** Helps with planning as it is more structured **What do you dislike about Octave Attune EAM (HxGN EAM)?** The cost is considered to be a little but on the high side **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Helps to bring everything to the dashboard for viewing ### 20. User-Friendly with Great Updates, But Troubleshooting On-Premise Can Be Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** Yasir H. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** Easy to use. Regular updates and addition of features **What do you dislike about Octave Attune EAM (HxGN EAM)?** diffcult to identify technical issues, specially in on premise environment **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** managing maintencence operations. ### 21. Reliable, Intuitive, and Customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** Having worked with various EAM platforms over the past 20 years, Hexagon EAM has been the most enjoyable and efficient system I’ve used. Its familiar structure made onboarding and training straightforward, especially for users with prior EAM experience. The built-in screen designer is a standout feature. It allows for quick, targeted UI changes that can be deployed to specific user groups with ease. I use the system daily, and it continues to support our core operations reliably. We are a SaaS customer, and their customer service has consistently been quick to respond, professional, and friendly. Our Customer Success Manager, Michael Ho, is one of the best I have ever worked with. He always makes sure that we feel heard and respected, and he goes above and beyond to support our needs. **What do you dislike about Octave Attune EAM (HxGN EAM)?** One limitation has been the restricted integration options. Initially, we were limited to web service calls or the databridge server. This constrained our ability to connect with other systems. However, we’re currently testing Databridge Pro, which appears to resolve this issue by offering a broader range of integration capabilities **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Hexagon EAM helps us efficiently track and maintain assets through both reactive work orders and preventive maintenance scheduling. It also manages the full lifecycle of parts used in asset upkeep, from purchasing to inventory storage, all within the same system. One of the most valuable features has been warranty tracking for specific assets, which has allowed us to identify coverage opportunities and save a considerable amount of money by avoiding unnecessary repair costs. ### 22. EAM for offshore oil and gas **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** HxGN is a very flexible software solution that we are able to frequently adapt to our industry’s ever changing needs. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Some of our users are overwhelmed by the amount of data and organization of it. Often they are frustrated by the numbers of tabs and places where things need to be recorded. I wish there was a way to indicate required tabs so folks don’t have to go searching through everything. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Accurately documenting completed maintenance for demonstrating to customers and regulators that we are maintaining our equipment properly. ### 23. Strong Community with HxGN EAM **Rating:** 3.5/5.0 stars **Reviewed by:** Otto J. | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** I appreciate the large community available through HxGN EAM. I consult with them to understand how they have approached problems similar to ours. This has helped us with project management too. I can levy their experience to improve my cost estimates, schedules, and scope. **What do you dislike about Octave Attune EAM (HxGN EAM)?** There’s nothing in particular that I dislike, but I do find the HxGN EAM UI a bit dated. I hope to see improvements in the future. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** HxGN EAM does a lot for us, and that includes managing assets, preventative maintenance, and corrective maintenance. ### 24. Hexagon EAM Fantastic Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** The ability to have your entire asset hierarchy in the system as well as allowing you to see the history of work orders and various transactions related to those equipment. Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Slightly outdated UI, and sometimes it is hard to get the data out of EAM. you have to rely on datalake, power BI, etc. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** It solves the issue on visibility of our assets. Previously there was no history on any work orders or equipment. Now we are able to gather data, see downtime, and do analysis on to improve performance. ### 25. EAM has improved our data management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** The ability to organize and keep track of maintenance and assets has been extremely helpful. Its improved our maintenance and has helped increase productivity. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Some of the issues with John ram is that there are features that are unintuitive and are also very confusing. The task scheduling is one such feature that is extremely confusing. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** It’s solving productivity and data collection issues. We went from paper processes with unnecessary steps to more streamlined digital steps. ### 26. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Philip Z. | Corporate Reliability Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** HxGN EAM makes capturing data easy for our site workers and helps to present real-time data which is useful for troubleshooting and group discussions regarding maintenance and reliability at our various sites **What do you dislike about Octave Attune EAM (HxGN EAM)?** Nothing in specific just the amount of work it takes to transition over from our previous interface. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Helping us to get real time data on dashboard rather than back flushing old spreadsheets to make BI dashboards ### 27. Running Production Reports is Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** It makes getting the data I need easy. It integrates with our system very well and the user experience is not over complicated. I learned it in a matter of hours. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Nothing comes to mind that I can think of at this time. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Helping me find the usages of key materials used in production. ### 28. Powerful app, but poorly set up and fragmented **Rating:** 3.0/5.0 stars **Reviewed by:** Michael G. | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** It does a good job with tracking information throughout the steps of our WO process **What do you dislike about Octave Attune EAM (HxGN EAM)?** Too many separate products to buy for successful implementation, with difficulty transitioning between solutions and getting the most out of the system. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Managing work order tracking and tractor/trailer repair & lifecycle. ### 29. Head - EDMS **Rating:** 4.5/5.0 stars **Reviewed by:** Radheshyam Y. | Head - Project Document Management & EDMS, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** SDx - It's nice document management system to managing all type of data and document for quick retrieval. **What do you dislike about Octave Attune EAM (HxGN EAM)?** SDx - Auto transmittal for auto closing document module to be developed. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Managing project assets ### 30. Hxgn EAM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Octave Attune EAM (HxGN EAM)?** ability to link all things together from WOs to procurement. **What do you dislike about Octave Attune EAM (HxGN EAM)?** the organizational setup that is kind of forced upon you. organizations must conform to a certain degree to the software, and this can be a big change **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** The ability to track WOs, labour's hours, and parts used. Historical data and being able to compile information is a huge benefit. ### 31. EAM is user friendly and helpful for maintaining assets in an organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Blessy ann V. | Technical Analyst 1, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM is a fully Web-architected asset management system.It is designed to enhance workflow and increase production.Software is more reliable. In EAM, we can properly maintain assets and calculate financial depreciation for fixed asset management. Asset structure hierarchy is understandable in EAM. Screen designer is helpful to identify the related tables Grant access to users based on specific user group. EAM is helpful to generate customized reports of assets. We can maintain large amount of assets in EAM application. Fixed asset and Global asset management team use EAM applications for asset management and assets financial calculations like depreciation. **What do you dislike about Octave Attune EAM (HxGN EAM)?** I think it is bit difficulty to understand the process / functionality for new users, once we understand the process it is helpful and user friendly. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Infor EAM is user friendly for asset management and application is more reliable.I think it is more helpful for manufacturing companies EAM is helpful to generate customized reports of assets. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Automate EAM user access review and auto grant MRC/ORG access for Admin user group Avoid creation of duplicate assets. We can do many process improvement and enhancement in and customized report s in EAM application. ### 32. Best choice for your Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Najam H. | Associate DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM is the best tool for managing the assets in the organization. The best part of EAM is that it shows each and every little details about individual assets that how much cost has incurred on the asset, how many hours has this assets been worked on, how many and which of the labor has work on this asset and many more. Its shows you a history of assets that will help you forecast that whether the assets should be replaced or should it be continued, that will help you save an extra cost on the assets that are not reliable and should be replaced. Also it provides customization features, which helps end users to set up the screens and processes to their specific needs. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The downsides of EAM is that it didn't provide opensource code to make some amendments if required, you have to request to INFOR for any amendments like in Permit to Work process system allow users to upload document only when the status is Unfinished, but what if there is a requirement that before closing the permit user should upload a scanned signed copy of Permit from the Supervisor. In short you cannot change the system design. Also, the Review Work Request Screen from which user accepts or rejects the complaints doesn't have a auto refresh feature, user have click tun button manually in order to check is any new complaints arrived or not, that results in delay in attending the critical assets complains. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Don't rush into things, it takes time to understand the system better and realize the benefits the system is providing. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** The benefits I have realized is that I can check and schedule my labor and the tasks through the system. I can assign the tasks to the labor and they got notifications of the tasks. I can foresee the assets that are not worth to be worked on and need to be replace. I can check the history of every asset and many more. ### 33. Industry Specific Solutions with a great extent of Innovation and reliability. **Rating:** 5.0/5.0 stars **Reviewed by:** Fraz A. | Functional Consultant / Business Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** Extensive ERP solutions those handle all the critical aspects of implementation. Client needs are catered in a way that deep knowledge of industry related processes is utilized in order to perform a perfect solution. ERP is meant to provide ease and flexibility to cater the requirement that a business is being challenged with, Infor provides a great ease when it comes to offer a wide range of solutions and reporting that can eventually help a business make more informed decisions on the basis of data and observations in a vibrant environment that is always demanding more expertise and smart approach towards an organizational goal. **What do you dislike about Octave Attune EAM (HxGN EAM)?** No critical challenge has been faced, although a little improvisation in terms of look and feel may be catered. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** High recommended due to its flexibility and support is available at every stage by experts of the domain. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Being working as an employee of an Infor Partner company, I have been involved in providing multiple solutions to Hospital Industry, Packaging Industry , Oil and Gas & Media companies. It can provide solution those are aligned specifically with complex business needs in a way that our clients are always satisfied with the range of solutions. Asset management & Facilitation Management Services are catered through EAM to make departments ever ready to face any challenge and maintain a Pr-Active Approach when it has to deal with a large organization's asset maintenance as well as Facility Management with the required standards of HMS & ISOs, it is a source of satisfaction when client's requirements are duly answered by the ERP. ### 34. Infor EAM by Asset Management Perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Octave Attune EAM (HxGN EAM)?** The feasibility of defining Object Structure from top to down, in order to get the complete picture of any big machine/ asset on a single application screen. This way we can idea about the working conditions of any component in the structure. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The user interface could have been more user-friendly. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Infor EAM gives the option to define different types of Maintenances in addition to Breakdown maintenance with respect to Object like Preventive Maintenance, Calendar based Maintenance. ### 35. Infor EAM for Sevice Contract **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM gives option to define different types of services contracts billings based on type maintenance like FOC(Free of Cost), Material Based only, Labour Based only, Warrenty based. **What do you dislike about Octave Attune EAM (HxGN EAM)?** User interface could have been more user friendly and would be great if Infor works on user help or e-learning **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Option to segregate organization assets as per different billing types or assets which are out of warranty so that required action can taken before any breakdown ### 36. World leading best FM & EAM **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Iftakhar U. | Senior Software Solutions Consultant (EAM, CMMS & ERP), Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2021 **What do you like best about Octave Attune EAM (HxGN EAM)?** Easy to implement, doesn't require any IT specialised resources user friendly system. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Nothing to dislike for such an excellent system. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** MORGANTI KSA **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** First its providing best Assets register and hierarchy and have features to manage work orders from the same screen without moving to many different screens. ### 37. Very mature application to cater asset management processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Octave Attune EAM (HxGN EAM)?** It performs really well with daily work orders and corresponding processes, including maintenance and related activities. **What do you dislike about Octave Attune EAM (HxGN EAM)?** There is nothing specific that I dislike about this application. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Work order management and reporting ### 38. Asset management and maintenance solution **Rating:** 3.5/5.0 stars **Reviewed by:** Faisal S. | Business Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** Preventive Planning capabilities along with inspection management. it has enabled an user to to do inspection based monitoring and condition based monitoring. Follow up procedure defines in the activity checklist are great. Work flow management is provided an added advantage over who is responsible for Preventive management of an asset. Integration with various machine has enabled us to provide organization to real time ticket generation system and automate its work flow. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Deffered maintenance elements are not clear and concise. Budget management capabilities should be defined more as they should be integrates with Capex budget of company.It should have budget control features in order to have control over budgeting.Contract management is not available in the EAM. We need to use still other solution for this purpose. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Integration with other ERP software should be based on API based rather than integration using third party application. AI based recommendation should be for next failure should be part of the solution.Direct inventory cost should be saved in part information as it is saved for inventory part. Most importantly, is south Asian countries, budget controlling is required. it should be there. Asset number and Finance tag number integration has to be there. actually during my implementation, it difficult for us to maintain this relation as asset management defies asset different that are define is Fixed asset register in financial ledger. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Timely management of resources including tools, employee qualification. KPI management Delegation of task Check list management Equipment update report. Equipment Profile template Management reporting helps in capex budget preparations. calculation of total life cost of the asset. Maintenance inventory management. ### 39. I am having almost 4 years of experience implementing Infor EAM as a techno functional consultant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** I mostly like flexibility of the application as I am developer you can customise this app in any manner and I like to do that part most. **What do you dislike about Octave Attune EAM (HxGN EAM)?** It's mobile based platform they could have done better on top of the existing functionality. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** I worked very closely with clients and stakeholders and resolve problems occurred during normal flow I performed change request based on modules I mostly works on Administration part of the app like Configuration and provide resolution of a problem related to app if occurred. ### 40. EAM for the production and service sectors **Rating:** 4.5/5.0 stars **Reviewed by:** Silvio M. | IT-Personal, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM is easy to adapt to our clients ' particular requirements. Even for non-developers, like company analysts, it's really easy and fast to set up. The Flex SQL feature allows us to implement customer business rules in just a couple of steps. In general, I think Infor EAM, instead of adjusting your company procedure to the scheme, offers a scheme to you to configure the request. Using customized grids and inboxes enables customers to really concentrate on what they need without other issues getting stuck. **What do you dislike about Octave Attune EAM (HxGN EAM)?** In order to avoid confusion in the present version, EAM does not easily allows to delete the menus that have been used in past releases, but I actually find this to be even more confusing. Also, I feel it needs a bigger back-end support employee to configure customized hyperlinks. When it comes to cost, Infor EAM does not mention it anywhere, so you don't know what to expect when you want to acquire it. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Before acquiring Infor EAM, determine exactly what you want to get out of this software and how much personalization you think you will need. Make sure you manage properly how the asset system of your company is generated and check it before you deploy it for customers when you begin configuring EAM. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** We provide assistance for Infor EAM in the production and service sectors for various clients, along with execution and consultation facilities, managing replacement components in storage facilities and preparing components for technology measures using product registers and tickets. ### 41. Review **Reviewed by:** Pablo M. | Information Technology Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Octave Attune EAM (HxGN EAM)?** InFor EAM offers the fundamental framework for the daily execution of our company units, this is good to be able to customize system components for the user. The working order system can be configured completely to suit the Client's process. It is extremely configurable and can be used for managerial activities of almost all assets or for more complicated technical installations. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Infor EAM it does not allow system managers to handle canned reports. The standard tool does not contain, for example, a view of Gantt for work orders. Also, if you attempt to link stuff like WO data into components and seek data, you will come into a very hard process. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** This software is for you if you have a big warehouse with hundreds of pieces that you need to monitor and document constantly. By acquiring Infor, you will have the ability to add or delete what you need in such a simple way. It is suitable for almost every industry, as you'll be able to customize this tool for the sector you for a certain sector. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Infor EAM is the key instrument for handling such agreements based on SLAs and KPIs identified in EAM for all of our facilities and for outsourced agreements. We also make reports on our inventory and work orders with Infor EAM software to be submitted for evaluation by our management team. ### 42. EAM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2020 **What do you like best about Octave Attune EAM (HxGN EAM)?** Ability to customize via Flex Rules and Extensibility **What do you dislike about Octave Attune EAM (HxGN EAM)?** Time to deploy commissioned solutions (Infor's dev team) **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Consider the need to extract data from the cloud **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Collect real-time metrics from assets ### 43. Infor EAM asset mgmt for large public transit agency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM support to top tier. Their responsiveness is timely and the mobile app is great **What do you dislike about Octave Attune EAM (HxGN EAM)?** The documentation can be hard to read and the home screen suffers from several design flaws **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Ensure your assets are cataloged ahead of time. Implement mobile as soon as possible **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** We have cataloged a litany of assets. We have improved the maintenance downtime for repairs. Also, we have been able to eliminate many paper-based processes. ### 44. infor EAM is a simple to-utilize yet ground-breaking resource the board application **Rating:** 4.0/5.0 stars **Reviewed by:** Raul C. | analista profesional, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2019 **What do you like best about Octave Attune EAM (HxGN EAM)?** The product gives a propelled, business explicit cluster of modules that helps our organization with resource the executives and upkeep exercises. It's element rich and takes into account adaptable configurability, our end-clients like the adaptability. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The product gives a propelled, business explicit cluster of modules that helps our organization with resource the executives and upkeep exercises. It's element rich and takes into account adaptable configurability, our end-clients like the adaptability. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** We've had the capacity to streamline the upkeep procedure to expand the life span of resources and improve profitability. ### 45. Infor EMA for Goverment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Octave Attune EAM (HxGN EAM)?** City of Georgetown growing rapidly and we need software to handle all work orders and all processes. Infor EAM the best tool to handle our needs. Using Infor EAM in field easy to maintain work orders and complete using tablets. Implementation Accelerator provides wide variety of maintenance future. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Relatively not easy to study and teach users to implement software. Also, mobile app consume tablets battery and drain it quickly. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** I would Highly recommend to use Infor EAM to others. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** By using Infor EAM it is easy to view all utilities information on the infor EAM web map Using for work orders for many Service departments such as Utilities, Transportation, metering, Firee, Police and others. ### 46. Infor EAM is a great asset management and preventive maintenance tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eric R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM is very configurable by user. That makes it easy for the specific user group to only have access to what is important to them. The user dashboard or start center is easy to configure with various inboxes and KPIs. Infor EAM, with the addition of ION, integrates with virtually any third party entities. We recently purchased the ION add-on and are working on some integrations to streamline data collection and provide more flexible reporting. Infor plays very well with Excel. If canned reports don't work for you, export the data into Excel and create your own dynamic report. Within EAM, the structure is very configurable. It is easy to set up and tweak menus and screen designs with ADMIN access. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The canned charts/reports on the dashboard are not that great and can't be easily reconfigured....we just turn them off. Custom reporting is a bit cumbersome if you don't have in depth knowledge of Cognos. It can be easier to export the data in Excel format and create your own dynamic reports. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** For best results on initial startup and implementation, follow the recommended sequence of events and training schedule for best results. This will minimize the follow up work to correct issues. Also, partner with a good third party consulting group that is an Infor partner. They are generally much less expensive and you can build a good relationship. We've been working with Digital Thinker for several years and they know our system and how we like to configure it. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Infor EAM has been a great tool for preventive maintenance. PM schedules are easy to set up and monitor centrally. We are starting to use data within Infor towards reporting OEE for the entire organization. Adding the Infor ION module is allowing us to communicate with other disparate data sources and create more flexible reporting. ION has allowed us to connect to our plant MES system to automate the collection of cycle count data for meter based PMs. ### 47. Improved Inventory Management. Repairable Spare Traceability, and Maintenance Cycle Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Doug L. | EAM Administrator, Mining & Metals, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor EAM is a fully-featured and mature asset management solution. Since it is configurable, its flexibility allows us to adjust more quickly to changing business priorities. The available dashboard and alert tools enable our Maintenance leadership to "manage by exception" which improves our reliability and directs our budget dollars where they're needed. The interface tools are robust and provide for both inbound and outbound integration activity near-real time resulting in seamless transitions to and from external business processes. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The mobile application is not as mature, is not as fully-featured, and is not as configurable/flexible. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Our first task for EAM was to help us better manage our MRO inventory. Our inventory value was growing but yet we didn't always have the parts we needed and had other parts collecting dust. By requiring a work order number at the time a part left the warehouse helped us to automatically establish a relationship between our stocked parts and the equipment where they're used. And by requiring a work order number when requisitioning direct material purchases helped us identify parts that we didn't stock and should have been. These along with periodic reviews of the usage and replenishment history helped us to establish more economical reorder quantities and reorder points. The result was an overall lower total inventory value made up of the parts we needed. Our next task was to improve the traceability of our repairable spares. By designating these as assets in the system, issuing them to a work order related to the position in the equipment tree where it was installed, monitoring the core return, and generating a external repair requisition or internal repair work order for the core, provided the traceability we needed. This resulted in reduced "lost spares" thus lowering the cost of replacement and helped us measure the time each asset was in service. Another solution worth noting is our Preventive Maintenance (PM) system used to meet our ISO requirements. We created PM schedules to perform periodic inspections of the equipment. The feedback from these inspections resulted in the creation of corrective work orders. The completion of the corrective work orders closed the maintenance loop which satisfied the ISO auditor's requirement. ### 48. Transforming Facilities **Rating:** 5.0/5.0 stars **Reviewed by:** Tom K. | Executive Director of Facilities Management, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Octave Attune EAM (HxGN EAM)?** Bentley University, located on 160 acres in Waltham, MA, comprises over 2,000,000 square feet across 54 buildings. The Facilities Management Department oversees the buildings and grounds with the goal of a well-maintained campus infrastructure and the highest quality service to its customers, notably the students, faculty, staff, and external clients. We have been an INFOR EAM user for over 14 years. This software has given us the ability to transform our Facilities operations. Originally, this department was mired in manual processing across all maintenance functions. The work order process was laborious. There was no equipment identification and PM procedures did not exist. Managers would walk through buildings looking for problems and recorded them on a notepad. Facilities Management staff was receiving requests by phone, on a form, through an email, or on a note. The 25,000 work orders each year then required staff to perform the data entry step, which was regularly backlogged, as was the resulting work. Labor resources were being underutilized, not accountable and not being scheduled properly. In a nut shell, the department was highly inefficient. Since EAM was installed the work order process has advanced into a self-service procedure. Customers now log directly into the work order system using their unique Bentley ID. The system provides the client’s name, location, phone, email, and cost center. The client simply selects the problem from a defined list, and types additional comments or details. The request automatically loads into INFOR EAM. No one has to key in the 25,000 work requests, reducing data entry staff dramatically. Clients can now view their work request status online, also reducing the call volume to Facilities. Over the years, we have identified key assets, setting up PM’s and inspections on key components of an equipment. Checklists are also available for our technicians as they perform their PM tasks. Technicians are processing work orders on Ipads. Machine breakdowns have been reduced and emergency call-ins have gone down. We are now tracking our deferred maintenance and capital projects within the software. We even expanded into space planning using the Infor OpenCAD plugin. Now we are able to tie back our work orders and equipment to floor plans. OpenCAD also gives us insight to whether we are maximizing our space utilization capacity. The advanced reporting function in Infor allows us to customized various reports to track staff productivity and operational efficiency. We created our own reports to monitor time and costs spent on each work order which leads to better understanding of the true cost of serving our campus. Customized reports are written to specifically target various operational areas such as labor hours, department productivity, functions scheduling/close out, cleanable space. We use these reports to analyze cost allocation and appropriate staffing needs to address any inefficiencies in the process. With the reduction in data entry and other noted tasks, the work has become more meaningful as productivity has soared. Professional pride and responsibility has risen as trades people directly enter information about their work, resulting in a 24% productivity increase. INFOR EAM has given our department the tool it needed to become more efficient and has helped use become national recognized among higher ed facilities management groups. **What do you dislike about Octave Attune EAM (HxGN EAM)?** Have not found anything that the software can't do. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** If you are looking for a Enterprise Asset System consider INFOR EAM. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Facilities maintenance and operations. ### 49. Customizable to fit your business process **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck L. | Purchasing Manager- US South Operations, Paper & Forest Products, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Octave Attune EAM (HxGN EAM)?** Infor Eam is user friendly and can be customized to fit unique business processes efficiently. No matter the size your asset structure and complexity of business process, this system is built to scale. **What do you dislike about Octave Attune EAM (HxGN EAM)?** With the latest relatively seamless update to version 11.3.2, Infor has addressed many of the relatively minor concerns with the previous version. From an asset management, inventory, maintenance and purchasing standpoint, I've not used a better system. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Mobile fleet asset costing- optimizing replacement Capital Spending decisions-when it's time to replace machinery Maintenance wrench time improvements, planning and scheduling efficiencies Inventory sizing- how much, and what inventory items should we have on hand Purchasing process optimization- Lowering our cost to procure a product ### 50. Utility using EAM **Rating:** 3.5/5.0 stars **Reviewed by:** Dave S. | GIS Tech, Utilities, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2018 **What do you like best about Octave Attune EAM (HxGN EAM)?** You can write code to help fix most problems. Lots of 3rd party companies to help. **What do you dislike about Octave Attune EAM (HxGN EAM)?** The user is in charge of watching their own user licenses usage. The system needs lots of hand holding to work efficiently. Not sure if any of my enhancements every get acknowledged like other companies. **Recommendations to others considering Octave Attune EAM (HxGN EAM):** Product does lots of the basic problems. But it does have room to grow compared to other ones. **What problems is Octave Attune EAM (HxGN EAM) solving and how is that benefiting you?** Work order management and warehouse inventory. Going paperless to be able to find problems and improvement areas. ## Octave Attune EAM (HxGN EAM) Discussions - [What is SAP Enterprise Asset Management?](https://www.g2.com/discussions/what-is-sap-enterprise-asset-management) - [What is the difference between EAM and CMMS?](https://www.g2.com/discussions/infor-eam-what-is-the-difference-between-eam-and-cmms) - [What is the difference between EAM and CMMS?](https://www.g2.com/discussions/what-is-the-difference-between-eam-and-cmms) - [What does Infor EAM do?](https://www.g2.com/discussions/what-does-infor-eam-do) - [What is Infor EAM?](https://www.g2.com/discussions/what-is-infor-eam) - [View Octave Attune EAM (HxGN EAM) pricing details and edition comparison](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+05%3A09%3A48+-0500&secure%5Bsession_id%5D=1f9b9ad9-9fc8-4ce0-ac60-0d188228126f&secure%5Btoken%5D=1595eeabb31a8f612ff8efae87649bc49add3d765b3caac1994be70b0eeeaf0d&format=llm_user) ## Octave Attune EAM (HxGN EAM) Integrations - [Databricks](https://www.g2.com/products/databricks/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) ## Octave Attune EAM (HxGN EAM) Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Monitoring** - Use - Reliability - Risk **Asset Definition** - Asset Register - Relationships - Costs - Types **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Asset Definition** - Asset Register - Asset Types - Technical Specifications - Geolocation **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Analytics** - Dashboards - Performance - Forecasting **Asset Tracking** - Location - Status - History **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Maintenance** - Work Orders - Preventive - Inspections - Asset Portfolio - Change Management **Inventory** - Locations - Spare Parts - Valuation **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Optimization** - Compliance - Modelling **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Analytics** - Infrastructure KPIs - Cost Analysis **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Agentic AI - Infrastructure Asset Management** - Proactive Assistance **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Dashboards - Performance - Forecasting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top Octave Attune EAM (HxGN EAM) Alternatives - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) - 4.4/5.0 (552 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.5/5.0 (280 reviews) - [SAP Enterprise Portfolio and Project Management](https://www.g2.com/products/sap-enterprise-portfolio-and-project-management/reviews) - 3.3/5.0 (16 reviews)