Prospect CRM Reviews
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Write a ReviewAndré K
Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
Prospect CRM is for us an innovative system that has allowed us to amplify sales and achieve great results, thus having a complete and detailed sales system where we can unify with the digital marketing system to be able to attract potential customers and amplify its effectiveness, I am very happy because the CRM tools that it offers us are very innovative and the ideas or tips that they indicate to achieve a specific sale or in turn automatic sales are very effective in my opinion it is a very complete system and it is easy to implement in the company. Review collected by and hosted on G2.com.
What do you dislike?
The system is basic, a complete CRM but allowing it to attract potential customers is the main function and it achieves it, it is for that reason that I do not have any negative or negative points regarding the functionality of the system. implement other extensions such as a CRM system by mail, social networks in that way is expanded much more. Review collected by and hosted on G2.com.
Chris H
Co-Founder & Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
- We've been using Prospect365 CRM for a few months - it works brilliantly with the connected apps - the hookups were quick and easy, and we're already reaping the benefits.
- Linked apps were easy to set up, and have provided valuable insights and streamlined a load of our processes.
- The team at Prospect are quick, polite, friendly, knowledgeable and they took the time to understand our business during the onboarding.
- Massively recommended! Review collected by and hosted on G2.com.
What do you dislike?
There is almost to much customisation possible, but that's prob not a disadvantage.
A hookup with Apple Mail would be really useful, but there's a workaround we can use for the moment. Review collected by and hosted on G2.com.
Jessica M
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Task management monitors all daily schedules and we can integrate calendars and better observe daily activities. Tracking customer information. Everything can be synchronized with the company's email and CRM. It has integrated email templates and also social media. It has a tool that analyzes the effectiveness of the organization's various marketing activities, tracks problems and shows it in detail to the client. Review collected by and hosted on G2.com.
What do you dislike?
I have no negative points to mention about the product. Prospect CRM works very well and I had no problem with it. Review collected by and hosted on G2.com.
Alex F
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?
How the linked Apps make it very easy to use and raise invoices on sage.
How neat the quotes and emails look when sending them to customers.
the reminders to contact and follow up customers and quotes. Review collected by and hosted on G2.com.
What do you dislike?
No Complaints on the CRM, very easy to use, would reccomend! Review collected by and hosted on G2.com.
Julian B
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
Inventory management was a paramount priority, Prospectsoft integrates our stock movements with the communication and sales process - streamlined Review collected by and hosted on G2.com.
What do you dislike?
Fair amount of customisation for fields of entry etc but view this as a hurdle to manage as it is a positive. Review collected by and hosted on G2.com.
Darren P
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
We added Prospect to our business system with a view to increase our management of our sales and marketing efforts. prospect proved to be a great addition and easily integrated with our existing Xero & Unleashed systems. Review collected by and hosted on G2.com.
What do you dislike?
At present we have found no problems with using Prospect. Review collected by and hosted on G2.com.
Laura W
Lighting Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
Upgrading from the old Prospect to the new cloud based CRM has made life so much easier especially if you are on the move all the time like the sales reps. Review collected by and hosted on G2.com.
What do you dislike?
All that is left to develop is an App... Review collected by and hosted on G2.com.
AW
Administrator in Wholesale
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
AM
Administrator in Mechanical or Industrial Engineering
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Lisa L
Key Accounts
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Easy to navigate around screens
Fast reporting
User friendly screen
Helpful online chat button Review collected by and hosted on G2.com.
What do you dislike?
When producing a quotation, the inability to copy and paste singular quotation lines or make a particular line 'inactive' as options, rather than deleting lines. Review collected by and hosted on G2.com.
Rebecca D
Customer Service Staff
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Daniel E
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Peter S
Head Of Business Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Prospect 365 is great for managing opportunities, creating and sharing quotations and associated documents. Seamlessly works with Unleashed and Xero. Each adviser I have spoken with have been brilliant, providing quick responses to any queries I've had. Review collected by and hosted on G2.com.
What do you dislike?
The option to mass download files created in Prospect would be useful Review collected by and hosted on G2.com.
Nell N
Salesperson
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Fantastic Software and easy to Navigate.
Staff very helpful and rectify issues promptly .
Would Highly recommend Review collected by and hosted on G2.com.
What do you dislike?
Stocks sometimes slow matching up with the stock system, however this is very rare and when this does happen the staff are very quick to rectify the problem. Review collected by and hosted on G2.com.
UF
User in Food & Beverages
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Ardit T
Financial Analyst – FP&A
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
I liked how the software allowed visibility to the sales activity for our company. It also had great reporting. Review collected by and hosted on G2.com.
What do you dislike?
Sometimes it would glitch and you had to start all over again into reporting or recording a new opportunity Review collected by and hosted on G2.com.
Lindsay c
Professional Clothier
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Andrew T
Commercial Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
The CRM offers great advantages to our business, customer service and forward planning. The customer service received is fantastic, always reply promptly to any questions, queries or guidance needed. The team are also willing to help and put forward and suggestions. Review collected by and hosted on G2.com.
What do you dislike?
Not a great deal to dislike, training is ongoing so anything you want or need is sorted ASAP. Review collected by and hosted on G2.com.
UM
User in Market Research
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Prospect CRM is a great CRM tool where we used it departmentally by sales team. Uploading of contacts, creating customized templates, checking duplicates and running sales campaign is so easy.
Minimizes internal clashes. Interface is very good. Review collected by and hosted on G2.com.
What do you dislike?
Bounced rates can't be seen individually. Review collected by and hosted on G2.com.
Joshua J
Sales Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
Excellent customer service from the support team, various characteristics and parameters of use Review collected by and hosted on G2.com.
What do you dislike?
With nothing to object to prospectcrm, it seems to me that it is a very complete platform in all areas, all correct with it. Review collected by and hosted on G2.com.
Annmarie M
Team Leader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
Very Good CRM, easy to use and great support from the prospect team.
We all find it very easy to navigate. Review collected by and hosted on G2.com.
What do you dislike?
I would like it if we could just scroll through a list of customers A-Z rather than having to run a report to get it. Review collected by and hosted on G2.com.
Jemma C
Business Development Executive
Media Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
It is simple to use, easy to locate what you are looking for and just not over complicated at all. Very user friendly. Review collected by and hosted on G2.com.
What do you dislike?
I can honestly only think of positives! There is nothing negative to report. Review collected by and hosted on G2.com.
Chris Y
Commercial Support Officer
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
AC
Administrator in Chemicals
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Neida M
Customer Service and Export Sales
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Not only this CRM offers excellent advantages to our business but also as a company they offer great customer service, always replying promptly to any queries and taking on board our suggestions. Review collected by and hosted on G2.com.
What do you dislike?
Maybe more training is needed to make the most of it. Review collected by and hosted on G2.com.
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