# CRM.io Reviews **Vendor:** CRM.io **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 12 ## About CRM.io CRM.io revolutionizes sales, marketing, and customer service operations with its AI-driven capabilities. AI Agent The AI Agent in CRM.io transforms data management by enabling users to interact with the platform through voice and text commands. This feature eliminates the need for manual data entry, making workflows more efficient and user-friendly. AI Cadence AI Cadence automates personalized multi-channel follow-ups across email, SMS, and calls. This ensures consistent communication with prospects and customers, helping businesses nurture leads and build strong relationships. AI Email Bot The AI Email Bot simplifies email communication by generating intelligent, automated responses. It saves time while improving customer engagement, allowing teams to focus on other priorities. Telephony App CRM.io’s Telephony App integrates advanced voice communication tools, including live call transcription, call recordings, and actionable recommendations. This feature empowers sales teams to enhance efficiency and close deals faster. WhatsApp Automation WhatsApp Automation allows businesses to create workflows, design message templates, and enable instant responses. This feature helps improve customer engagement and communication through the world’s most popular messaging platform. Robotic Process Automation (RPA) CRM.io leverages Robotic Process Automation to handle repetitive tasks, streamlining business operations and freeing up resources for more strategic initiatives. B2B Database With access to an extensive B2B database, CRM.io provides verified business data to help businesses identify new opportunities and refine their target audience for effective outreach. Reporting and Analytics Tools CRM.io offers comprehensive reporting and analytics tools, providing actionable insights into sales pipelines, customer behavior, and team performance. These insights enable data-driven decision-making for growth. ## CRM.io Reviews ### 1. More than just your average CRM app **Rating:** 5.0/5.0 stars **Reviewed by:** Joel A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about CRM.io?** CRM.io has truly revolutionized the way I handle my leads, sales, and team coordination. The visual dashboard is a gem, empowering me to seamlessly navigate through the different data sets I need and stay organized with follow-ups and reminders. **What do you dislike about CRM.io?** From my perspective, I can only offer praise for this tool as it has consistently exceeded my expectations, presenting a remarkably gratifying service that I am genuinely satisfied with, leaving no room for any complaints whatsoever. **What problems is CRM.io solving and how is that benefiting you?** I have used several CRM software programs, but one that stands out as one of the best is CRM.io. Having tried numerous options, I can confidently say that it is inexpensive, user-friendly, and highly effective. Whether you run a small or large business, this tool is ideal for managing your sales pipeline and keeping track of customers, prospects, and business opportunities. Additionally, it serves as the perfect solution for organizing my content calendar and monitoring all my projects, drafts, and ideas. ### 2. CRM viewing and tracking analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Rob M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about CRM.io?** CRM creates interactive and accurate dashboards for tracking peaks and valleys of our client's production load in and out days. The use of these dashboards allows the team to properly schedule our staff and offer our clients uninterrupted service. **What do you dislike about CRM.io?** I use CRM at its basic level, so I do not have any negative comments to provide to this question. If I had a higher user permission, I could create my dashboards and provide excellent feedback. **What problems is CRM.io solving and how is that benefiting you?** Our problem was we never knew when we would experience a peak in customer interactions except in the immediate future. With the use of the dashboards and plotting of expected load in and out dates, we were able to see well into the future and schedule our staffing accordingly. ### 3. Easy to Use With a Number of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Preeti S. | Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about CRM.io?** The best thing about CRM is the ease to use it for several tasks. There are other CRM options, even free, but the learning curve is not simple. Most of our team members were happy with the change. **What do you dislike about CRM.io?** There should be a free plan where only a few team members are allowed. It will be good for small teams like us as the lead conversion revenue is not that much for us at the beginning. **What problems is CRM.io solving and how is that benefiting you?** It helps a lot to keep a track of all the connections that we have with brands to get their stories published on our platform. As several users work on the same list, it also makes it easy for them to collaborate and share updates. ### 4. Get the Best CRM at an Affordable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Ana V. | Marketing Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about CRM.io?** I've spent way too much money on software in my life. Most of my CRMs didn't integrate with each other and the ones that did were so expensive I had to use multiple platforms to manage my business. So when I found CRM.io I was very impressed. It is the most affordable option I've found and it integrates with everything. I can track all of my leads, deals, tasks, and more all in one central location. **What do you dislike about CRM.io?** It would be great if you could add a Webstats feature on CRM.io along with the Dashboard. You got this feature on one of your other Product Agile CRM. **What problems is CRM.io solving and how is that benefiting you?** This is the most reliable and powerful CRM I have ever used. CRM.io's features and tools are super helpful. Also, their customer service is great. I'm sure they can help you in setting up your CRM correctly. I would definitely recommend them! ### 5. Excellent CRM with great customization options. **Rating:** 5.0/5.0 stars **Reviewed by:** Martin B. | Information Technology Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about CRM.io?** CRM.io is a complete all-in-one solution for businesses looking to close more deals faster. With CRM.io, I can manage leads & sales, track & organize contacts, centralize all the deals, organize the customer data, simplify complex processes, and get actionable insights. The platform also includes a built-in SDR software and call center dialer to help you generate leads at scale. **What do you dislike about CRM.io?** So far, there have been no complaints or issues with the platform, and I'm really happy with it. So far, It's been a great experience! **What problems is CRM.io solving and how is that benefiting you?** The CRM.io system helps you generate leads, manage leads, track and organize your contacts, centralize your deals, organize your customers, and simplify your sales processes. ### 6. An easy to use CRM software **Rating:** 4.5/5.0 stars **Reviewed by:** Michael Jayson A. | Web Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2022 **What do you like best about CRM.io?** CRM.io is a great customer relationship management software. It helps keep track of your customer's contact information, interactions, and communications. The software is easy to use and has a wide range of features. The customer support is excellent and they are always willing to help. I would highly recommend CRM.io to anyone looking for customer relationship management software. **What do you dislike about CRM.io?** Everything is excellent, and customer support is also good, but I think they should have a FAQ section for a faster way to get an answer to your questions. **What problems is CRM.io solving and how is that benefiting you?** It helps in managing your leads and contacts. ### 7. A very user friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about CRM.io?** I enjoy the ability to have all my sales tools needs under one user friendly app **What do you dislike about CRM.io?** Overall I am very happy with the app. I think you can continue to develop ways to improve ease of use **What problems is CRM.io solving and how is that benefiting you?** Helping keep my sales pipeline organized ### 8. All-in-one solution that simply works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about CRM.io?** It contains all the key functionalities a developing business would need. Modern vision, easy to use and intuitive interface. **What do you dislike about CRM.io?** No downsides identified. However, some businesses cannot take advantage of cloud offerings due to data sovereignty and other local regulations restrictions, so an on-prem solution is their only option. **Recommendations to others considering CRM.io:** Give it a try! **What problems is CRM.io solving and how is that benefiting you?** It helps manage sales automation, deal management, sales analytics, tasks and deals in a single platform, saving costs, and increasing productivity and single source access to data. ### 9. One of the best CRM Software tools in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about CRM.io?** Firstly, I like the pricing model of such an effective tool. It is highly affordable for almost all businesses. If I go for any other tool, it offers only one tool, but as CRM.io is a part of the 500apps suite, I can get the access of 30+ apps in a single dashboard. **What do you dislike about CRM.io?** Although it is functionally good, it has some issues with UI and UX, and I am sure from the recent updates, these issues are addressed and hopefully, it addresses all the issues to give a better customer experience. **What problems is CRM.io solving and how is that benefiting you?** I am managing all my business' sales activities in one place. As a business owner, I can get the ballpark forecast of my suture sales activities easily. This can help in organizing things better. ### 10. Good Software with affordable pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about CRM.io?** CRM.io is very easy to use and it has just all the important features that I have been looking for, it is priced at a cost, which is affordable for everyone. And one more thing I like about **What do you dislike about CRM.io?** Its platform is really slow, but given the fact that they give the entire suite at a very low cost and the product is started very recently, they are improving at a faster pace **Recommendations to others considering CRM.io:** If you are small business and looking for affordable CRM Software, you can go with crm.io **What problems is CRM.io solving and how is that benefiting you?** I manage my sales team easily and they manage all the customers at ease. Through this software, I can say that my team is much more productive and the performance has improved significantly. ### 11. Strengthen your Sales management! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos A P. | Vendedor a tiempo parcial, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about CRM.io?** Less paperwork, more use of technology! **What do you dislike about CRM.io?** Requires mastery of web tools and the different usage menus **Recommendations to others considering CRM.io:** Save time and use the tools that technology offers you **What problems is CRM.io solving and how is that benefiting you?** Greater organization of my customer database ### 12. CRM.io **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about CRM.io?** CRM.io gives the best features for sales functionality like from the start of the deal to closing it and creating a quote. **What do you dislike about CRM.io?** The feature which it had was the advanced approvals functionality because right now we need to have a different package for approvals in sales process. **What problems is CRM.io solving and how is that benefiting you?** I have used CRM.io for the customer management for sales process like converting the leads to Accounts and opportunities and building a consolidated sales process for the organization. ## CRM.io Discussions - [What is CRM.io by 500apps used for?](https://www.g2.com/discussions/what-is-crm-io-by-500apps-used-for) - [View CRM.io pricing details and edition comparison](https://www.g2.com/products/crm-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+10%3A57%3A44+-0500&secure%5Bsession_id%5D=32ec6fef-e12d-48b5-be51-30fabf7b1e6b&secure%5Btoken%5D=f3c1e5f42ae1d8f74b492164b0ad4d513ad17b432c3385bddcc50424809bc56a&format=llm_user) ## CRM.io Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top CRM.io Alternatives - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - 4.0/5.0 (359 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,166 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - 4.1/5.0 (575 reviews)