# Revamp CRM Reviews
**Vendor:** Revamp Consulting  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 10
## About Revamp CRM
Retain customers and empower your sales team. Order-aware CRM with customer behavior insights. Know your customers & sell more. Improve repeated orders. Have a central place for your B2B or B2C customers, their orders, notes, tags, tasks and your own custom fields directly under their profile. Two-way Tag sync with Shopify. Extend your CRM with the Integration with Zapier. Manage sales activities, collect customer feedback & track team performance. Unique insights per customer e.g. RFM classification, forecasted next order date and order cycle in days. Main features include: - Full 360 customer profile, online orders, notes and tags in one place - Manage sales activities, automate, collect feedback & track team performance - Group your tasks into sales plans, track the outcome per user or per plan - Segment your customers, with 40+ data points to target them - See forecasted next order date, order cycle in days, AOV, total sales and more




## Revamp CRM Reviews
  ### 1. It contains really good features for our e-commerce.

**Rating:** 4.5/5.0 stars

**Reviewed by:** austin w. | Production Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2019

**What do you like best about Revamp CRM?**

What I like most is that it integrates completely with our ecommerce system, Bigcommerce, and allows customer monitoring and sales data, it makes it quick and easy to get in when you want to see things like sales of history, e-mail marketing, etc. The best CRM we have discovered that even as the fact that everything is in one place and is easy to see and simple to use.

**What do you dislike about Revamp CRM?**

I would like to admit that this program took a little time to get to use and configure it, but once both our clients and potential clients got into the program, they have to come back several times.

**Recommendations to others considering Revamp CRM:**

I would like to recommend that because it connects directly to email, it monitors the progress of sales and employees. Maintaining routine activities and objectives in the CRM is very useful to accomplish the tasks. It has also kept all my emails in one place to send me a summary of the way we are doing is, I propose this brand in a revealing and closing.

**What problems is Revamp CRM solving and how is that benefiting you?**

It helps us take care of our customers and encourages our workers to connect and interact with our customers, which also has great ease of use and lots of features that fit well with our current configuration and the way we handle our customers. . I was looking for something that would combine sales and marketing resources in the same product when I realized RevampCRM hooked with the business and with me too.

  ### 2. Revamp is a great CrM for us to manage everything

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2020

**What do you like best about Revamp CRM?**

Tracking customers was extremely easy, segmenting Is another easy task with revamp. I found that it was much more intuitive than some other crms I’ve used in the past at other jobs.

**What do you dislike about Revamp CRM?**

The ux is a bit wonky. Sometimes it’s true that you get what you pay for. While it was okay while i was using it certainly wouldn’t be my first choice for a CRM

**Recommendations to others considering Revamp CRM:**

I Recommend if it’s the only solution you have and don’t have funds for something new

**What problems is Revamp CRM solving and how is that benefiting you?**

E-commerce customer management for online sales.

  ### 3. RevampCRM combines everything that I need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven W. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2019

**What do you like best about Revamp CRM?**

I was looking for something that integrates sales and marketing tools in the same product. Once I found RevampCRM I was hooked. I always found service to be excellent as well. 

**What do you dislike about Revamp CRM?**

Honestly, not found much as I work efficiently in RevampCRM. 

**Recommendations to others considering Revamp CRM:**

Try it out. Set yourself goals and see if you succeed. It's really not that hard.

**What problems is Revamp CRM solving and how is that benefiting you?**

Main problem was managing lots of expensive products to do what RevampCRM does OOTB. Benefits are synergies and lower cost. 

  ### 4. user friendly and good tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammed B. | Sr. System Failure Analysis Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about Revamp CRM?**

All-in-one CRM for Sales, Marketing and trade

**What do you dislike about Revamp CRM?**

Social media integration. Lacks of Quotes/Proposals

**Recommendations to others considering Revamp CRM:**

more social media integration as this is the main source of sales

**What problems is Revamp CRM solving and how is that benefiting you?**

supported our team in sales and marketing to achieve their goals. 

  ### 5. Using Revamp CRM in B2B business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdelwahab Salah A. | Consultant , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2019

**What do you like best about Revamp CRM?**

The application interface is intuitive and does not assume any knowledge to use it. The sellers will find it really convenient and easy to learn. 

**What do you dislike about Revamp CRM?**

The enhancements requests may take some time to be implemented.

**What problems is Revamp CRM solving and how is that benefiting you?**

Tracking the sales pipeline across three different geographic locations.

  ### 6. Revamp improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim M. | C.E.O., Broadcast Media, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2017

**What do you like best about Revamp CRM?**

I have always liked REVAMP CRM because it is intuitive and visual...so many other systems have so many steps to get the function you want.
I just posting this review to give feedback on the customer service I experienced.  The revamp team were great and very helpful.  With their help I was able to get the functions working I needed and I can concentrate on applying this to my business.
For anyone out there....give revamp a go!

**What do you dislike about Revamp CRM?**

i would like more online training video's/tutorials 

**Recommendations to others considering Revamp CRM:**

I recommend people give revamp a try

**What problems is Revamp CRM solving and how is that benefiting you?**

segmentations and automations

  ### 7. I love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2016

**What do you like best about Revamp CRM?**

I love that it is a complete solution. I can upload my users, track the sales, identify when I contacted them and send them a marketing campaign.

**What do you dislike about Revamp CRM?**

Just like any other product, fix some bugs. It does have some bugs and as they develop the product they need to update the FAQ.

**Recommendations to others considering Revamp CRM:**

It is a great product, might need providing 

**What problems is Revamp CRM solving and how is that benefiting you?**

I have a many contacts that I want to manage through my sales cycle, but also send out marketing campaigns to them. Rather than have to use multiple products, I can just do it all in Revamp CRM. Keep track of my clients, track my sales and campaigns.

  ### 8. Revamp a Service that allows me to organzie all of my contact and is very cost effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Makenna A. | Sales Representative, Museums and Institutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2016

**What do you like best about Revamp CRM?**

Revamp is cost effective and an excellent resource which allows me a call back feature and a way to group and manage my contacts.  It has all of the fields I need to manage my business.

**What do you dislike about Revamp CRM?**

Sometimes when I drag my deals into the Won category this feature half the time does not work.  

**Recommendations to others considering Revamp CRM:**

I highly recommend this Revamp service to all individual managing a rolodex of contacts.

**What problems is Revamp CRM solving and how is that benefiting you?**

Call Back Feature, Lists, Groups, All Address, Website features.

  ### 9. My Product Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2016

**What do you like best about Revamp CRM?**

Easy of use and easy of implementation was great from the start

**What do you dislike about Revamp CRM?**

Search features compared to other CRM's I have used seem to need development

**What problems is Revamp CRM solving and how is that benefiting you?**

New and Repeat customer development include scheduling and Task Mangement

  ### 10. great service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in International Affairs | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2016

**What do you like best about Revamp CRM?**

ease of use better than most crm i have tried

**What do you dislike about Revamp CRM?**

no automation
this is most important to me. 

**What problems is Revamp CRM solving and how is that benefiting you?**

organization


## Revamp CRM Discussions
  - [Does Revamp CRM integrate with FreshBooks?](https://www.g2.com/discussions/does-revamp-crm-integrate-with-freshbooks) - 1 comment, 1 upvote

- [View Revamp CRM pricing details and edition comparison](https://www.g2.com/products/revamp-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A39%3A41+-0500&secure%5Bsession_id%5D=c864431a-7891-46cc-bb26-f846832c81b2&secure%5Btoken%5D=76e81723b1be9bdc951406385513a8fe7b9afc76e302ea745f40e14561908fd4&format=llm_user)

## Revamp CRM Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Product & Price List Management

**Marketing Automation**
- Lead Management

**Customer Support**
- Case Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Document & Content Mgmt.
- Performance and Reliability

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Revamp CRM Alternatives
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,160 reviews)
  - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) - 4.7/5.0 (484 reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (2,983 reviews)