--- title: eWay-CRM Reviews meta\_title: 'eWay-CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how eWay-CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # eWay-CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by eWay-CRM but has limited features. Are you part of the eWay-CRM team? [Upgrade your plan](https://my.g2.com/eway-crm/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! If you use Outlook and need a CRM, you have to try eWay-CRM. It’s the best CRM that lives right inside Microsoft Outlook and Teams. Manage Customers, Sales, Projects, and Email Campaigns — without ever leaving your inbox. Thanks to deep Outlook integration, eWay-CRM automatically tracks emails, syncs with your calendar, and keeps your contacts organized. You’ll love the “Convert to” feature: just right-click any email and turn it into a deal, task, or contact. It’s fast, simple, and powerful. And with Microsoft Teams integration, collaborating with your team becomes seamless. Work smarter, stay organized, and keep everything in one place — right where you already work. * * * Seller [eWay System Ltd](https://www.g2.com/sellers/eway-system-ltd) Discussions [eWay-CRM Community](https://www.g2.com/products/eway-crm/discuss) Languages Supported Czech, German, English, Norwegian, Slovak Overview by Jan Lalinský (Owner of eWay System, s.r.o.) Show More ## Top-Rated Alternatives [ ![Nimble CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimble CRM") Nimble CRM 4.5/5(1,114) ](https://www.g2.com/products/nimble/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Vtiger All-In-One CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vtiger All-In-One CRM") Vtiger All-In-One CRM 4.3/5(415) ](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/eway-crm/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 1/9/2023 "eWay still is a powerful tool for daily operations" 5/5 What do you like best about eWay-CRM? eWay online has been great so far and with new released features, it still provides a crucial role in my daily operations. I really appreciate the Calendar sync automation. I have been waiting for that for some time now. Also connection with other MS apps is getting better. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? At the moment, there are no major issues. Sometimes it takes a few seconds to load the list of Journals, but thats just normal I guess. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Organizing communication with my customers and contacts Projects overview (standard pipeline / kanban) Available also on my iphone and Mac Task management Automated marketing campaigns Calendar events synchronization Review collected by and hosted on G2.com. Show More 12/12/2025 Validated ReviewerSource: Organic ![Larry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry B.") LB Larry B. President Small-Business (50 or fewer emp.) 11/9/2024 "A great replacement for Microsoft Business Contact Manager (BCM)" 5/5 What do you like best about eWay-CRM? We had been using Microsoft's BCM product as our CRM platform for 13 years when Microsoft pulled the plug on it and we had to move to another platform. eWay-CRM came to the rescue and was able to migrate all our existing client contact records into their platform and we've been using eWay for 3 years now. The transition was very smooth and the learning curve was minimal, so the experience wwas very positive. The integration with Outlook and Microsoft 365 is seamless and makes using the product on a desktop or mobile device a breeze. eWay-CRM handles all of our use cases and more! The sales team uses eWay-CRM on a daily basis and the customer support is very responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? There's no option to save Sent emails without the attachments, which means we have to go through an extra step of removing the attachments (using a 3rd party tool) and then saving them into eWay-CRM. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? eWay-CRM allows us to keep track of all interactions with clients and have visibilty at both the contact level and the parent companies / agencies that those contacts belong to. This gives the sales team the information they need when they reach out to a prospect or customer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 1/31/2018 "best CRM among several we've tried" 4.5/5 What do you like best about eWay-CRM? We've recently switched to eWay from Dynamics CRM. So far as a new user i find it extremely simple to utilize basic functions with little training, also--solid integration with Outlook and Excel Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? As an Outlook add-on, it tremendously slows down Outlook's booting up process. Also, the updates process is a bit of a hassle. Review collected by and hosted on G2.com. Recommendations to others considering eWay-CRM: particularly if you are potentially a new user of CRM, try eWay. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? We migrated to eWay after two previous CRM products that we found didn't work well with our needs. eWay is great in that all of our users with varying expertise levels can easily search, edit, and download based on their own individual needs. Much easier to update, download, search than other CRM products have been. Also like that this is not cloud based. Review collected by and hosted on G2.com. Show More 10/26/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite PL Philip L. Small-Business (50 or fewer emp.) 2/26/2024 "Very Disappointed, Stuck me for $533 Yr. subscription, despite use issues from the get go." 0/5 What do you like best about eWay-CRM? The syncing from Outlook is very good, the email and sequencing was terrrible in spring 2023. Very confusing and difficult to use. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Email and sequencing was terrrible in spring 2023. Very confusing and difficult to use, despite several tech support calls. Not intuitive for non-technical users. Was told it was outsourced. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? None. Costly mistake. There are much better products out there. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile GD Gabbi D. Marketing Manager Small-Business (50 or fewer emp.) 10/25/2023 "Slows down Outlook" 2.5/5 What do you like best about eWay-CRM? eWay is easy enough to use and customer support are quite helpful. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Regularly causes Outlook to disable the eWay plugin because of how it slows it down. I often have to restart my computer just to get both eWay and Outlook up and running again. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Having all client info in one central place is helpful, though any CRM offers this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 9/5/2023 "10 Hand = 1 CRM" 4.5/5 What do you like best about eWay-CRM? User experience is the best. Most important is experience to manage complex management and I found best supportive one. Fabulous AS I got here to digest all the things. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Discount. I think, company should give good discounts to the regular customer like me. Also, I help then to improve CRM performance. So, Need good discount to continue. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Yes, Good question. Email management with followups and important categories. Leads management with much important emails. and other documents based on outlook. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/15/2023 "Best CRM in Outlook" 5/5 What do you like best about eWay-CRM? Eway has become a really great and reliable tool for me. Integration with Outlook still runs smoothly. My project pipeline is organized, automated, and easy to work with. Every new update brings good features. I also optimized this new grid view and got used to it. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Outlook used to freeze sometimes, but with the new version, this has been fixed. I do not have any negative feedback at the moment. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Communication with customers. Flexibility on my Mac / iPhone. Project pipeline overview + reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") IF Verified User in Financial Services Small-Business (50 or fewer emp.) 9/14/2023 "Best in managing sales workflow" 4/5 What do you like best about eWay-CRM? With its unique features we can work with a single customer on multiple projects. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Free plans can be more comprehensive and with features. Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Management of projects and keeping track of sales flow Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PK Pat K. Territory Manager Mid-Market (51-1000 emp.) 8/16/2022 "User friendly, very customizable with good support form eWay" 4.5/5 What do you like best about eWay-CRM? It's Outlook integration and ease of saving data Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? The time change between the support team in Europe and out time Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? Managing my day to day sales work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Anette S. executive assistant Small-Business (50 or fewer emp.) 8/18/2022 "I don't have much experience with Eway, but I like how easy and intuitive it is to use" 4/5 What do you like best about eWay-CRM? intuitive use. I don't know what to tell you more about. I really don't have many experiences, but it's really simple to use it. Review collected by and hosted on G2.com. What do you dislike about eWay-CRM? Nothing comes to my mind actually, so I don't have anything Review collected by and hosted on G2.com. What problems is eWay-CRM solving and how is that benefiting you? easy communication when other colleagues are on vacation, etc Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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