# PHP CRM Reviews **Vendor:** PHPCRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 11 ## About PHP CRM PHP CRM is a web based self-hosted CRM software that allow company owner or business to manage lead, opportunity, customer call logs, quotation, invoices, appointment, estimates, expenses, documents and many more. PHP CRM comes in free and pro version. Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. PHP CRM is developed by experienced team in popular opensource Language PHP and MySQL. These are the point’s beneficial using PHPCRM =\>Self-Hosted data on your server. =\>Affordable CRM. =\>100% Customizable software according to your needs. =\>Light-weighted online software. =\>Advanced Restful API Based - Grab leads from many most websites. =\>Fully automated in app notification and SMS notification on your mobile device. =\>Security - Our professional developers and continually improving function and security. Key feature of PHP CRM is =\>Self-Hosted data on your server. =\>100% Customizable software according to your needs. =\>Advanced Restful API Based - Grab leads from many most websites. =\>Fully automated in app notification and SMS notification on your mobile device. ## PHP CRM Pros & Cons **What users like:** - Users value the **flexibility and customization** of PHP CRM, enhancing customer management to suit specific business needs. (1 reviews) - Users value the **excellent customer support** of PHP CRM, appreciating community resources that enhance problem-solving efficiency. (1 reviews) - Users value the **easy customization** of PHP CRM, enabling seamless modifications to meet unique business needs. (1 reviews) - Users value the **efficiency enhancements** of PHP CRM, benefiting from customizable workflows and user-friendly navigation. (1 reviews) - Users value the **flexibility and customization** of PHP CRM, enabling tailored solutions that enhance business efficiency. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users find the **high complexity** of PHP CRM's advanced features daunting, especially for those lacking technical skills. (1 reviews) - Users find PHP CRM to be **not user-friendly** , particularly citing complex setups and outdated design elements. (1 reviews) - Users experience **performance issues** when handling larger datasets, resulting in slower operations and reduced efficiency. (1 reviews) ## PHP CRM Reviews ### 1. Transforming Our Workflow: A Game-Changer for CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Berkay Can . | DevOPS - Linux System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about PHP CRM?** What impresses me most in PHP CRM is the flexibility and the extent of customization it allows. The fact that we can modify this software according to our peculiar business needs is a great help. The interface is so friendly that any new and old user can navigate easily through it. Also, it is a great facility that extends our capability for workflow improvement because on top of the ones we have, easily we can add modules to help in increasing efficiency. Moreover, it comes with community support and documentation, which is splendid and has helped us to face problems faster. In short, this is very wonderful software for controlling customers more effectively. **What do you dislike about PHP CRM?** One thing I really do not like about PHP CRM is the setup for some of its advanced features, which can be truly complex, especially to users who may not be technical. Second, the generally very user-friendly interface has areas where a more modern design could be achieved, and better responsiveness. And last but not least, there can be more performance issues with larger datasets eventually slowing operations down. Generally, this is a powerful tool, but these are areas that need more work. **What problems is PHP CRM solving and how is that benefiting you?** PHP CRM really mitigates some of the major challenges our company has faced so far concerning customer relationship management. First, it streamlines our sales processes because everything that requires tracking leads, interactions, and follow-ups is put in one place, and this has improved a great deal over time. The second advantage, which is majorly important: internal team communication that enhances sharing of customer insights and updates for serving them better with quick response times. It finally helps in spotting trends and those points that need improvement through detailed reporting and analytics. It helps us make data-driven decisions. Overall, these benefits have translated into increased customer satisfaction and an improvement in sales performance. ### 2. Maximise customers and growth opportunities **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmad R. | Senior Sales Strategist, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about PHP CRM?** I want to mention that even the free version is quite rich in features and options; I can work with leads, contacts, and simple sales funnels. The self-hosted nature also offer me the feeling of security that all my data is store on my own server. **What do you dislike about PHP CRM?** It appears overcrowded and unarranged on the dashboard. Relevant information, such as appointments and open issues, get buried under piles of data. This makes it challenging to manage my tasks well and ensure that the most important tasks are accomplished on time. **What problems is PHP CRM solving and how is that benefiting you?** I used PHP CRM for organizing customer information and performing basic sales tasks. This helps me to monitor the leads, share the quotes, and deal with invoices in one application. This has made my sales easier and communication with my clients enhanced. ### 3. Collect data and drive meaningful conclusions **Rating:** 4.5/5.0 stars **Reviewed by:** Adbulrahman A. | Market Research Analyst, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about PHP CRM?** Firstly, I have found that PHP CRM offers an astonishing number of features for incorporation into a development project. It appears as a dream tool for a small business on the limited budget of owning a business as this program unites all the key aspects of the customer management in one place. **What do you dislike about PHP CRM?** One drawback is the redundancy incurred when the opportunity is analyzed to the point of diving into specific data points or detailed reports. One unfavorable implication of this system is that it fails to give detailed results that we need in analyzing the performance of our sales funnel. **What problems is PHP CRM solving and how is that benefiting you?** I do agree that use of PHP CRM does help to ease some fundamental CRM operations. The location of all customer data is useful for our team because everyone can access and monitor communication. ### 4. Evaluating the Efficiency and Functionality of PHP-Based CRM and CMS Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Kinal N. | Sr. Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about PHP CRM?** Customization and Flexibility, Open Source Availability, Cost-Effectiveness, Integration Capabilities, Scalability, Security **What do you dislike about PHP CRM?** Complexity of Customization, Maintenance and Updates, Security Vulnerabilities, User Experience Variability **What problems is PHP CRM solving and how is that benefiting you?** Centralized Customer Data Management, Improved Customer Relationship Management, Automation of Routine Tasks, Enhanced Sales Management, Better Collaboration and Communication, Comprehensive Reporting and Analytics ### 5. Perfect CRM to manage important company operations end-to-end **Rating:** 5.0/5.0 stars **Reviewed by:** NIMISH G. | Director Program Management Office, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about PHP CRM?** This CRM is highly feature rich, very economically priced, and helps in managing the any companies daily important operations end-to-end. **What do you dislike about PHP CRM?** AI should be integrated in this CRM to make it future ready. **What problems is PHP CRM solving and how is that benefiting you?** Increasing business efficiency, digitalizing the process, increasing team efficiency and productivity. Especially, this CRM helps us in keeping a track of all our business sales leads. ### 6. Only way to optimize work **Rating:** 4.0/5.0 stars **Reviewed by:** Manish Sri Sai Surya R. | Research Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about PHP CRM?** strong community support is one of the major thing which is unique to PHP CRM compared to others **What do you dislike about PHP CRM?** performance issues and security issues in the PHP CRM are a major concern **What problems is PHP CRM solving and how is that benefiting you?** It is very helpful in business support, sales, and customer relationship. ### 7. A simple PHP based CRM for customer and billing management (self-hosted) **Rating:** 4.5/5.0 stars **Reviewed by:** M M. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about PHP CRM?** Besides being free, it is customizable too - if you know PHP, that is. It is self-hostable an if you don't know PHP, the company offers development services too. The ready RESTful APIs are really handy too. **What do you dislike about PHP CRM?** The UI can be worked on and made to look a lot better. **What problems is PHP CRM solving and how is that benefiting you?** We have clients that need to be able to view their invoices/billing statements without human intervention. PHP CRM solves that problem for us. ### 8. They Provide Best Self Hosted CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mayank G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about PHP CRM?** You will get everything in a single place, user management, accounting, and Marketing options will mail and SMS, Multiple Language, and currency support, API Integration option **What do you dislike about PHP CRM?** I don't find anything to dislike, they give all features at a very low cost, and timely updates also. The support system is very good, quick response and solve your query **What problems is PHP CRM solving and how is that benefiting you?** Invoice, Billing, Expense, File Management, Customer management, customer support and follow-ups, Quote or Estimate System, Lead Management, and Opportunity Management all the best features on one roof ### 9. Best PHP **Rating:** 3.5/5.0 stars **Reviewed by:** Rashmi R. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about PHP CRM?** PHP CRM is developed according to the organization's needs and it will have everything in a single place, user management, accounting, and Marketing options. It also has inbuilt email functionality with Multiple languages and currency support. We can also integrate various APIs into the CRM to add new features and functionalities. **What do you dislike about PHP CRM?** Unlike any other CRMs, PHP CRMs are custom made so there are no dislikes in that, in fact, it is tailored specifically to your need. **What problems is PHP CRM solving and how is that benefiting you?** PHP CRM helps businesses. It eases professional work in a very impressive and collaborative way. ### 10. Perfect CRM For My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Devid D. | Pega Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about PHP CRM?** I like this PHP CRM because the CRM is excellent, and the support is excellent. I’m glad to buy this CRM. Keep it up for this work. **What do you dislike about PHP CRM?** The purchasing process is a little bit longer. It's my point of view. **What problems is PHP CRM solving and how is that benefiting you?** PHP CRM used to help my business to next level. Their professional works was very impressive and their knowledge has catapulted our sales, they have developed much more different types of PHP CRM and all with working done excellent results. ### 11. Perfect Suit For My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about PHP CRM?** PHP CRM User Interface as well as Support **What do you dislike about PHP CRM?** They may add more extensions and plugins. **Recommendations to others considering PHP CRM:** If you want to manage your business online and get more leads, I personally Recommended PHP CRM. **What problems is PHP CRM solving and how is that benefiting you?** It's Manage My Whole Business . Like Lead Generation , Communication with customers, and many more. ## PHP CRM Discussions - [What is PHP CRM used for?](https://www.g2.com/discussions/what-is-php-crm-used-for) - [May I Know When released the Next Version Of PHP CRM](https://www.g2.com/discussions/57573-may-i-know-when-released-the-next-version-of-php-crm) - 1 upvote - [How to manage lead from other sources](https://www.g2.com/discussions/how-to-manage-lead-from-other-sources) - 1 upvote - [View PHP CRM pricing details and edition comparison](https://www.g2.com/products/php-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+12%3A57%3A13+-0500&secure%5Bsession_id%5D=5213a388-5d7f-4fbb-a622-fb70b126e11f&secure%5Btoken%5D=af72cf76a1581b7ebae54ddc54c7654cf21706b2764dc00aaa0549f2c92bd9ab&format=llm_user) ## PHP CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top PHP CRM Alternatives - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,459 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,612 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,822 reviews)