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Best Conversation Intelligence Software - Page 10

Julie Jung
JJ
Researched and written by Julie Jung

Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.

Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.

To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:

Transcribe calls into text and data that can be searched and analyzed
Analyze the transcription of a call and identify keywords, themes, and possible action items
Provide statics of a conversation including talk ratios, customer interactivity, and total call duration
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Featured Conversation Intelligence Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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209 Listings in Conversation Intelligence Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meetings suck. But they don’t have to. Knowtworthy provides meeting productivity features such as real-time minutes sharing and collaborative editing to help you and your team run effective meetings.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Knowtworthy features and usability ratings that predict user satisfaction
    0.0
    No information available
    6.7
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Toronto, CA
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meetings suck. But they don’t have to. Knowtworthy provides meeting productivity features such as real-time minutes sharing and collaborative editing to help you and your team run effective meetings.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Knowtworthy features and usability ratings that predict user satisfaction
0.0
No information available
6.7
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Toronto, CA
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform customer interactions into opportunities for insight, optimization & growth. Automate time-consuming customer service and conversation review processes without compromising accuracy, usi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Mid-Market
    • 18% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Loris features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Loris
    Year Founded
    2018
    HQ Location
    New York, US
    Twitter
    @loris_ai
    235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Transform customer interactions into opportunities for insight, optimization & growth. Automate time-consuming customer service and conversation review processes without compromising accuracy, usi

Users
No information available
Industries
No information available
Market Segment
  • 73% Mid-Market
  • 18% Enterprise
Loris features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Loris
Year Founded
2018
HQ Location
New York, US
Twitter
@loris_ai
235 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marsview Notes is the industry’s first AI-powered, fully-automated, meeting assistant for all your video meetings and online conferences. Using patent-pending advanced AI technologies, the application

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marsview Notes features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Sunnyvale, US
    Twitter
    @MarsviewAI
    29 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marsview Notes is the industry’s first AI-powered, fully-automated, meeting assistant for all your video meetings and online conferences. Using patent-pending advanced AI technologies, the application

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Marsview Notes features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Sunnyvale, US
Twitter
@MarsviewAI
29 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Capture, analyze, and optimize sales meetings easily and effectively with AI to drive revenue and insights. Simply connect with Teams, Zoom or Google Meet, or take it to the next level by leveraging o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Meetric.com features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Stockholm, SE
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Capture, analyze, and optimize sales meetings easily and effectively with AI to drive revenue and insights. Simply connect with Teams, Zoom or Google Meet, or take it to the next level by leveraging o

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Meetric.com features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Stockholm, SE
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operative Intelligence trains custom models to analyze the unstructured data in your customer service interactions and automatically transforms it into real-world, actionable insights, without a singl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Operative Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Implementation
    2
    Easy Setup
    2
    Features
    2
    Features Variety
    2
    Cons
    Accuracy Issues
    1
    Cost Concerns
    1
    Expensive
    1
    Inaccuracy
    1
    Inaccurate Data Analysis
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Operative Intelligence features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Los Angeles, US
    LinkedIn® Page
    au.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Operative Intelligence trains custom models to analyze the unstructured data in your customer service interactions and automatically transforms it into real-world, actionable insights, without a singl

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Operative Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Implementation
2
Easy Setup
2
Features
2
Features Variety
2
Cons
Accuracy Issues
1
Cost Concerns
1
Expensive
1
Inaccuracy
1
Inaccurate Data Analysis
1
Operative Intelligence features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Year Founded
2019
HQ Location
Los Angeles, US
LinkedIn® Page
au.linkedin.com
26 employees on LinkedIn®
(55)4.9 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI-Powered Cold Outreach Solution by ❤️ PlusVibe.ai PlusVibe offers an AI-powered cold outreach solution designed to streamline and enhance your email outreach efforts at scale. This product

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • PlusVibe is an email sender application that offers features such as email warmup, email rotations, and email validation.
    • Users like the affordability of PlusVibe, its straightforward setup, the wealth of knowledge and templates it provides for cold email creation, and the quick and helpful customer support.
    • Reviewers experienced issues with the lack of an iOS app, concerns about potential future price increases, limitations in selecting broken times of day for campaigns to send, and an interface that some found to be old-fashioned and occasionally slow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • plusvibe.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Helpful
    24
    Customer Support
    19
    Intuitive
    16
    Features
    15
    Cons
    Missing Features
    9
    Poor UI Design
    5
    Limited Features
    4
    Slow Updates
    4
    Email Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • plusvibe.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2023
    HQ Location
    Philadelphia, US
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI-Powered Cold Outreach Solution by ❤️ PlusVibe.ai PlusVibe offers an AI-powered cold outreach solution designed to streamline and enhance your email outreach efforts at scale. This product

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • PlusVibe is an email sender application that offers features such as email warmup, email rotations, and email validation.
  • Users like the affordability of PlusVibe, its straightforward setup, the wealth of knowledge and templates it provides for cold email creation, and the quick and helpful customer support.
  • Reviewers experienced issues with the lack of an iOS app, concerns about potential future price increases, limitations in selecting broken times of day for campaigns to send, and an interface that some found to be old-fashioned and occasionally slow.
plusvibe.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Helpful
24
Customer Support
19
Intuitive
16
Features
15
Cons
Missing Features
9
Poor UI Design
5
Limited Features
4
Slow Updates
4
Email Issues
3
plusvibe.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2023
HQ Location
Philadelphia, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Q for Sales gives revenue teams real-time guidance to eliminate guesswork, accelerate workflows, and win more deals. With the help of Q for Sales, you can capture notes, analyze sales conversations

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Q for Sales features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Uniphore
    Year Founded
    2008
    HQ Location
    Palo Alto , US
    Twitter
    @uniphore
    2,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    872 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Q for Sales gives revenue teams real-time guidance to eliminate guesswork, accelerate workflows, and win more deals. With the help of Q for Sales, you can capture notes, analyze sales conversations

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Q for Sales features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Uniphore
Year Founded
2008
HQ Location
Palo Alto , US
Twitter
@uniphore
2,263 Twitter followers
LinkedIn® Page
www.linkedin.com
872 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verbix.ai is an AI-driven call analytics platform for CX and Contact Centers offering call recording, data extraction, and quality monitoring. Its key USPs include AI-powered coaching, automated c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verbix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    2
    User Interface
    2
    Analytics
    1
    Call Recording
    1
    Customer Support
    1
    Cons
    Difficult Reporting
    1
    Filtering Issues
    1
    Integration Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verbix features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.2
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    9.2
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    verbix.ai
    Year Founded
    2009
    HQ Location
    Ahmedabad, IN
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verbix.ai is an AI-driven call analytics platform for CX and Contact Centers offering call recording, data extraction, and quality monitoring. Its key USPs include AI-powered coaching, automated c

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Verbix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
2
User Interface
2
Analytics
1
Call Recording
1
Customer Support
1
Cons
Difficult Reporting
1
Filtering Issues
1
Integration Issues
1
Limited Features
1
Verbix features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.2
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
9.2
AI Text Summarization
Average: 8.5
Seller Details
Seller
verbix.ai
Year Founded
2009
HQ Location
Ahmedabad, IN
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZTO Training solution est la seule plateforme éprouvée de développement accéléré des compétences relationnelles et de communication commerciale. Fondée sur la science des relations et propulsée par le

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • zto.technology features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Colombelles, FR
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZTO Training solution est la seule plateforme éprouvée de développement accéléré des compétences relationnelles et de communication commerciale. Fondée sur la science des relations et propulsée par le

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
zto.technology features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.4
8.3
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Year Founded
2007
HQ Location
Colombelles, FR
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alan AI was founded on the vision that ‘Voice is the new interface for human to app communications’. The Alan Platform is a B2B Voice AI platform for developers to deploy and manage voice interfaces f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alan In-App Voice Assistant Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Alan AI
    Year Founded
    2018
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alan AI was founded on the vision that ‘Voice is the new interface for human to app communications’. The Alan Platform is a B2B Voice AI platform for developers to deploy and manage voice interfaces f

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Alan In-App Voice Assistant Platform features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Seller
Alan AI
Year Founded
2018
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appointify AI is the first Human-like AI Phone agent that never misses a booking powered by ChatGPT Realtime Audio API. 24/7 AI Voice Agents that scale lead qualification, book appointments and clos

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appointify AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Easy Setup
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appointify AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    0.0
    Customer Scoring
    Average: 8.3
    0.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appointify AI is the first Human-like AI Phone agent that never misses a booking powered by ChatGPT Realtime Audio API. 24/7 AI Voice Agents that scale lead qualification, book appointments and clos

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Appointify AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Easy Setup
1
Cons
This product has not yet received any negative sentiments.
Appointify AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
0.0
Customer Scoring
Average: 8.3
0.0
AI Text Summarization
Average: 8.5
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Going far beyond AI meeting note takers, Meeting Insights by AudioCodes is an enterprise-grade solution that automatically records, transcribes, and transforms Microsoft Teams and Zoom sessions into a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AudioCodes Meeting Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Action Items
    1
    Automated Notetaking
    1
    Ease of Use
    1
    Error-free
    1
    Cons
    Call Limitations
    1
    Integration Issues
    1
    Lack of Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AudioCodes Meeting Insights features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Artificial Intelligence
    Average: 8.6
    6.7
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Or Yehuda, Tel Aviv District, Israel
    LinkedIn® Page
    www.linkedin.com
    1,362 employees on LinkedIn®
    Ownership
    NASDAQ: AUDC
Product Description
How are these determined?Information
This description is provided by the seller.

Going far beyond AI meeting note takers, Meeting Insights by AudioCodes is an enterprise-grade solution that automatically records, transcribes, and transforms Microsoft Teams and Zoom sessions into a

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
AudioCodes Meeting Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Action Items
1
Automated Notetaking
1
Ease of Use
1
Error-free
1
Cons
Call Limitations
1
Integration Issues
1
Lack of Integration
1
AudioCodes Meeting Insights features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Artificial Intelligence
Average: 8.6
6.7
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Seller Details
Year Founded
1993
HQ Location
Or Yehuda, Tel Aviv District, Israel
LinkedIn® Page
www.linkedin.com
1,362 employees on LinkedIn®
Ownership
NASDAQ: AUDC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Automotive
    Market Segment
    • 59% Small-Business
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Call Box features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.4
    6.7
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Call Box
    Year Founded
    1988
    HQ Location
    Dallas, Texas
    LinkedIn® Page
    www.linkedin.com
    739 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what

Users
No information available
Industries
  • Marketing and Advertising
  • Automotive
Market Segment
  • 59% Small-Business
  • 28% Mid-Market
Call Box features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.4
6.7
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Seller
Call Box
Year Founded
1988
HQ Location
Dallas, Texas
LinkedIn® Page
www.linkedin.com
739 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallZen is an AI-powered solution designed for large-scale contact centers, providing comprehensive call audits, performance management, and custom report generation. Its intelligent feature set inclu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConvoZen.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Auditing Efficiency
    1
    Customer Support
    1
    Customization
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConvoZen.AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Bengaluru East, IN
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallZen is an AI-powered solution designed for large-scale contact centers, providing comprehensive call audits, performance management, and custom report generation. Its intelligent feature set inclu

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
ConvoZen.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Auditing Efficiency
1
Customer Support
1
Customization
1
Ease of Use
1
Easy Integrations
1
Cons
This product has not yet received any negative sentiments.
ConvoZen.AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Bengaluru East, IN
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Echo joins online meetings (teams, zoom, meet) records, transcribes and delivers notes and action points. It connects with your calendar to join your meetings automatically if one wishes.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Echo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Action Items
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Echo features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Artificial Intelligence
    Average: 8.6
    5.0
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OneHive
    Year Founded
    2024
    HQ Location
    Southampton, GB
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Echo joins online meetings (teams, zoom, meet) records, transcribes and delivers notes and action points. It connects with your calendar to join your meetings automatically if one wishes.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Echo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Action Items
1
Cons
This product has not yet received any negative sentiments.
Echo features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Artificial Intelligence
Average: 8.6
5.0
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
OneHive
Year Founded
2024
HQ Location
Southampton, GB
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®