--- title: Nimbata Reviews meta_title: 'Nimbata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how Nimbata works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 31 scale: '5' date_modified: '2026-10-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Nimbata Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Nimbata, enjoying its intuitive setup and straightforward call tracking features. (5 mentions)
Users value the easy setup of Nimbata, allowing quick learning and effective call tracking from the start. (5 mentions)
Users value Nimbata for its easy setup and clear call tracking insights, enhancing both marketing and analytics. (4 mentions)
Users value the detailed analytics provided by Nimbata, praising its clear insights into call performance and results. (3 mentions)
Users admire Nimbata's user-friendly interface and exceptional call tracking features that enhance campaign insights and management. (3 mentions)
Users have experienced call connectivity issues during implementation, but chat support effectively resolved problems quickly. (1 mentions)
Users find Nimbata's pricing to be expensive and suggest it should be more affordable. (1 mentions)
Users express a desire for more flexibility in categorization and summarization of insights within Nimbata's functionality. (1 mentions)

Top Pros or Advantages of Nimbata

Top Cons or Disadvantages of Nimbata

Nimbata Reviews (31)

Reviews

Nimbata Reviews (31)

4.7
31 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Joshua .
J
Joshua .
Marketing agent
Small-Business (50 or fewer emp.)
"Easy Setup for New Landlines and Flexible Customisation"
5/5
What do you like best about Nimbata?

I like how easy it is to set up new landlines and customise what they do. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

I dislike the pricing of each number, its really expensive and the monthly costs ad up Review collected by and hosted on G2.com.

Valentin M.
VM
Valentin M.
Marketing Manager
Small-Business (50 or fewer emp.)
"Simple to Use, Risk-Free Pay-As-You-Go for Starting Ad Campaigns"
5/5
What do you like best about Nimbata?

Very simple to use but most importantly the pay-as-you-go option makes it super easy to start ads campaigns without any financial risk attached to them. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

The call recordings do not save themselves for more than 15 minutes so you can't send it to your clients. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Easy Call Tracking and Powerful AI, but Cometly Integration Frustrates"
4.5/5
What do you like best about Nimbata?

I find Nimbata easy to use and easy to set up, and its AI features are amazing. It clearly tells us which ads and marketing efforts are driving qualified leads. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

I’ve had a lot of issues getting Nimbata to connect with Cometly. Our Nimbata calls don’t go into Cometly like they’re supposed to, and neither company has been able to help us figure out the problem. Review collected by and hosted on G2.com.

DM
Daniel M.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"A Powerful and Reliable Call Tracking Solution"
5/5
What do you like best about Nimbata?

We’ve been using Nimbata for over 200 phone numbers, and it’s been an absolute game-changer for our team. The platform makes it incredibly easy to manage all our numbers and campaigns in one place, and the analytics are excellent — we love diving into the detailed reports to see exactly which channels are driving results.

The AI-generated call transcripts and insights have been particularly valuable. They save us loads of time and help us understand customer intent and call quality without having to listen to every call manually.

Setup was smooth, the interface is intuitive, and the support team have always been responsive and helpful.

Overall, Nimbata has become an essential part of our marketing toolkit — highly recommended for anyone serious about call tracking, attribution, and performance optimisation! Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

The AI transcripts are great, but it would be useful to have more flexibility in how insights are categorised or summarised. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Great Call Tracking, but Support Is Hard to Reach"
3/5
What do you like best about Nimbata?

I like the call tracking and the call record options. I also liked the quick start aspect of opening an account. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

Their support is abysmal and their support tools are difficult to access. Speaking to a human being is impossible, and during a trial, I found it difficult to set up and gain support from anyone there. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Time-Saving Call Tracking with Customizable Interface"
5/5
What do you like best about Nimbata?

The customer support has helped me with an issue that I really had trouble with - they were very patient with me. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

Interface can be laggy sometimes, but it's not a deal breaker. Review collected by and hosted on G2.com.

Jerome G.
JG
Jerome G.
Small-Business (50 or fewer emp.)
"Effortless Call Tracking with Stellar Support"
5/5
What do you like best about Nimbata?

I like that Nimbata is easy to use. The support systems are also something I enjoy about it. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

Payment plans Review collected by and hosted on G2.com.

Mark L.
ML
Mark L.
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Call tracking with AI Notes"
5/5
What do you like best about Nimbata?

As an agency, we’ve used a lot of different tools, but Nimbata has really blown us away. It’s super simple to use with the AI notes + Sheet integration.

One of our favorite features is the AI-powered notes. It’s a huge time-saver, giving us quick insights we can actually use. The best part? Nimbata was so easy to set up. We had it up and running in a week. To add, the customer support team is top-notch. We had a few questions during setup, and they were quick to help us out.

The Google Sheet Integration was a god send. We're able to share this link with clients and they're able to see directly how effective our ad campaigns are.

Their script has the technology to dynamically swap the phone numbers on the website based on where the visitor comes from (organic vs paid vs social). Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

Nothing. Honestly such a good tool specially for performance-based marketing agencies. Review collected by and hosted on G2.com.

Mikalai S.
MS
Mikalai S.
Marketlab Analytics LLC
Market Research
Small-Business (50 or fewer emp.)
"Efficient, user-friendly, and competitively priced call tracking solution"
5/5
What do you like best about Nimbata?

Nimbata offers a very intuitive and easy-to-navigate dashboard, making it simple to manage and track all calls effectively. The activation process is extremely fast, allowing us to start using the service almost immediately. Additionally, Nimbata provides highly competitive pricing compared to other call tracking solutions, offering excellent value for money. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

There are no downsides to using Nimbata. Everything works smoothly and meets our expectations. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Sleek Interface That Delights"
4/5
What do you like best about Nimbata?

Nimbata is a reliable and easy-to-use call tracking solution. The setup is straightforward, and the dashboard provides clear insights into call performance. Their customer support is also responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Nimbata?

It would be great to have more flexible reporting options and custom integrations. A slightly faster interface when switching between accounts or views would also enhance the overall experience. Review collected by and hosted on G2.com.