Best Inbound Call Tracking Software

How Many Inbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 103

Category Stats (Sep 2026)

  • Average Rating: 4.46/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: LeadExec (+3.71%) - Among all products in this category, LeadExec recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Inbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 7,100+ Authentic Reviews
  • 103+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Inbound Call Tracking Software

G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Infinity Call Tracking, and Ringba.

Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=infinity-call-tracking&focus%5B%5D=ringba)

CallRail

CallRail es la plataforma de compromiso de clientes que facilita a las empresas atraer más clientes potenciales, convertir más clientes y optimizar su marketing. Al servicio de más de 220,000 empresas en todo el mundo, las soluciones impulsadas por IA de CallRail ayudan a las empresas a atribuir cada llamada, mensaje de texto, chat y formulario a su recorrido de marketing, utilizar los conocimientos de sus conversaciones para comprender mejor a sus compradores y eliminar oportunidades perdidas con IA que puede manejar interacciones con clientes potenciales las 24 horas del día, los 7 días de la semana.

Average Rating: 4.5/5.0

Total Reviews: 1,746

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How Do G2 Users Rate CallRail?

  • ¿Ha sido the product un buen socio para hacer negocios?: 9.2/10 (Category avg: 9.2/10)
  • Rendimiento y fiabilidad: 8.9/10 (Category avg: 8.8/10)
  • Seguimiento de visitantes y palabras clave: 8.7/10 (Category avg: 8.7/10)
  • Privacidad, seguridad y cumplimiento: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind CallRail?

  • Vendedor: CallRail
  • Sitio web de la empresa:
  • Año de fundación: 2011
  • Ubicación de la sede: Atlanta, GA
  • Twitter: @CallRail
    6,067 seguidores en Twitter
  • Página de LinkedIn®: www.linkedin.com
    353 empleados en LinkedIn®

Who Uses This Product?

  • Who Uses This: Propietario, Director Ejecutivo
  • Top Industries: Marketing y publicidad, Bienes Raíces
  • Company Size: 73% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Los usuarios aprecian la facilidad de uso de CallRail, facilitando una gestión de llamadas fluida y un seguimiento efectivo de los esfuerzos de marketing.
  • Los usuarios valoran la facilidad de uso y las potentes funciones de seguimiento de CallRail, mejorando la gestión de leads y los conocimientos de marketing.
  • Los usuarios valoran las poderosas capacidades de seguimiento de llamadas de CallRail, proporcionando claros insights sobre campañas de marketing efectivas.
  • Los usuarios encuentran las capacidades de seguimiento perspicaces de CallRail esenciales para comprender eficazmente sus campañas de llamadas.
  • Los usuarios aprecian las funciones de grabación de llamadas de CallRail, lo que permite una comunicación efectiva y un fácil acceso a llamadas importantes.
Cons
  • Los usuarios notan las funciones faltantes en CallRail, como automatizaciones avanzadas y mejor asistencia de voz, lo que afecta la usabilidad.
  • Los usuarios informan de problemas de integración con aplicaciones de terceros y sistemas CRM, lo que causa desafíos en la configuración y funcionalidad.
  • Los usuarios enfrentan frecuentes problemas de llamadas con CallRail, particularmente en el desvío de llamadas y desafíos de integración con CRM.
  • Los usuarios señalan que CallRail puede ser caro, especialmente con precios que se acumulan rápidamente y costos similares a las alternativas.
  • Los usuarios encuentran la curva de aprendizaje empinada, especialmente para la gestión masiva y la navegación eficiente por la plataforma.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,051

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.5/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of 800.com, experiencing quick setup and seamless communication with everyone they need.
  • Users appreciate the easy setup of 800.com, finding it straightforward and intuitive for managing telecommunications.
  • Users praise the responsive customer support of 800.com, enhancing their confidence and satisfaction with the service.
  • Users value the flexibility of local business number management with easy setup and cost-effective features from 800.com.
  • Users appreciate the easy setup and reliable functionality of 800.com, enjoying its toll-free number feature.
Cons
  • Users find the pricing to be on the higher side compared to competitors, wishing for more affordability.
  • Users find the learning curve steep, making initial navigation and setup challenging without prior knowledge of phone systems.
  • Users find the limited features of 800.com restrict customization and integration, affecting usability and convenience.
  • Users find the number management features lacking in the app compared to the website, leading to inconvenience.
  • Users face call connectivity issues with 800.com, impacting their ability to receive and manage communication effectively.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

Invoca

Quais das suas campanhas geram os melhores leads por telefone? Você está perdendo vendas por causa de experiências ruins em chamadas? Você está recebendo crédito por todas as suas conversões? A Invoca ajuda as empresas a impulsionar o crescimento da receita desbloqueando novos dados de chamadas, para que possam adquirir e reter mais clientes por menos dinheiro. Com a plataforma de execução de receita da Invoca, as empresas estão alcançando resultados incríveis: • Equipes de marketing — como a da Rogers Communications — estão aumentando a qualidade dos leads e reduzindo os custos de aquisição em 82% • Centros de contato — como o da MoneySolver — estão melhorando o desempenho dos agentes e as taxas de conversão em 100% • Empresas com várias localizações — como a Renewal by Andersen — estão aumentando as marcações de compromissos por telefone em quase 50% A Invoca é confiada pelas principais marcas do mundo, incluindo AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru e Verizon, bem como: • 6 dos 10 principais sistemas de saúde dos EUA • 4 dos 6 principais credores hipotecários dos EUA • 5 das 10 principais empresas de seguros de propriedade e acidentes dos EUA • 5 das 7 principais empresas de telecomunicações dos EUA Para ver mais resultados de clientes, visite www.invoca.com/customers.

Average Rating: 4.5/5.0

Total Reviews: 926

How Do G2 Users Rate Invoca?

  • the product tem sido um bom parceiro comercial?: 9.2/10 (Category avg: 9.2/10)
  • Desempenho e Confiabilidade: 9.2/10 (Category avg: 8.8/10)
  • Visitante & Rastreamento de palavras-chave: 8.7/10 (Category avg: 8.7/10)
  • Privacidade, segurança e conformidade: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Invoca?

  • Vendedor: Invoca
  • Website da Empresa:
  • Ano de Fundação: 2008
  • Localização da Sede: Santa Barbara, CA
  • Twitter: @Invoca
    4,204 seguidores no Twitter
  • Página do LinkedIn®: www.linkedin.com
    387 funcionários no LinkedIn®

Who Uses This Product?

  • Who Uses This: Gerente de Marketing Digital, Gerente de Marketing
  • Top Industries: Marketing e Publicidade, Hospital e Cuidados de Saúde
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About Invoca?

AI-generated summary from verified user reviews

Pros
  • Os usuários valorizam o excelente suporte da Invoca, aumentando seu sucesso com especialistas dedicados e equipes responsivas.
  • Os usuários apreciam a facilidade de uso do Invoca, especialmente devido à sua interface intuitiva e painéis úteis.
  • Os usuários apreciam as análises perspicazes da Invoca, melhorando a compreensão das interações com os clientes e otimizando os esforços de marketing.
  • Os usuários elogiam o atendimento ao cliente completo e responsivo da Invoca, o que melhora significativamente sua experiência e satisfação geral.
  • Os usuários elogiam a Invoca por sua precisão de atribuição, permitindo decisões de marketing informadas e otimizando os gastos de forma eficaz.
Cons
  • Os usuários observam a curva de aprendizado acentuada para novos usuários, o que pode prejudicar a eficiência e a facilidade de uso durante a integração.
  • Os usuários expressam frustração com a falta de recursos no Invoca, particularmente a ausência de tradução para o espanhol e integrações complexas.
  • Os usuários enfrentam problemas de chamadas com a Invoca, particularmente em relação ao rastreamento complexo e à falta de tradução para o espanhol.
  • Os usuários acham a complexidade da configuração de relatórios no Invoca frustrante, dificultando a personalização eficaz do painel e a integração.
  • Os usuários acham a configuração complexa do Invoca desafiadora, especialmente com recursos avançados e personalizações de relatórios.

What Are Recent G2 Reviews of Invoca?

What Are G2 Users Discussing About Invoca?

WhatConverts

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working. Use WhatConverts for call tracking, form tracking, and chat tracking for all leads. For PPC ads, WhatConverts offers keyword call tracking that reveals which campaigns work best. WhatConverts also has robust lead management and lead reporting. It's more than just call tracking software; it's a complete lead tracking, managing and reporting dashboard.

Average Rating: 4.9/5.0

Total Reviews: 317

How Do G2 Users Rate WhatConverts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.4/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind WhatConverts?

  • Seller: WhatConverts
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Charlotte, NC
  • Twitter: @whatconverts
    273 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 87% Small, 12% Medium

What Do G2 Reviewers Say About WhatConverts?

AI-generated summary from verified user reviews

Pros
  • Users praise the outstanding customer support from WhatConverts, appreciating quick responses and persistent follow-up on issues.
  • Users value the outstanding customer support from WhatConverts, ensuring swift assistance and issue resolution during integrations.
  • Users appreciate the ease of use of WhatConverts, highlighting its quick setup and intuitive interface for tracking leads.
  • Users value the easy setup of WhatConverts, enabling seamless tracking and integrations without the need for extensive training.
  • Users admire the exceptional customer service of WhatConverts, appreciating prompt assistance and genuine support throughout their experience.
Cons
  • Users find WhatConverts to be expensive, but believe its high price is justified by its benefits and support.
  • Users desire better lead segmentation and integration features in WhatConverts to enhance usability and analytics.
  • Users experience a learning curve with WhatConverts, especially when transitioning and integrating with other software.
  • Users note integration issues with WhatConverts, seeking more direct connections to various CRMs for better usability.
  • Users find the learning difficulty with the user interface and features to be a challenge for effective usage.

What Are Recent G2 Reviews of WhatConverts?

What Are G2 Users Discussing About WhatConverts?

Phonexa

Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core modules, Call Logic for intelligent call tracking and routing and LMS Sync for automated lead management, power Phonexa’s performance engine. Together, they connect every inbound call and lead with real-time analytics, attribution, and automation tools that increase the ROI on every lead or call. Additional plug-ins such as iClear, iClaim, AI Call Agents, and Managed Services expand the platform’s capabilities to enhance compliance, streamline workflows, and fuel intelligent growth. Built for brands, agencies, publishers, and affiliate networks, Phonexa delivers advanced solutions for fraud prevention, data compliance, and workflow automation. From optimizing lead flow and improving call performance to ensuring transparency and regulatory compliance, Phonexa empowers marketing teams to scale smarter and faster. Phonexa gives marketers unmatched clarity, control, and efficiency across every customer acquisition channel. Learn more on www.Phonexa.com.

Average Rating: 4.9/5.0

Total Reviews: 162

How Do G2 Users Rate Phonexa?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Performance and Reliability: 10.0/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Phonexa?

  • Seller: Phonexa
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Glendale, CA
  • Twitter: @PhonexaCalls
    386 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    168 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 86% Small, 10% Medium

What Do G2 Reviewers Say About Phonexa?

AI-generated summary from verified user reviews

Pros
  • Users commend Phonexa for its exceptional customer support, highlighting knowledgeable staff and a user-friendly interface.
  • Users find Phonexa easy to use after training, appreciating its flexible features and excellent support during onboarding.
  • Users find Phonexa's exceptional support team invaluable for successful campaign setups and addressing technical issues.
  • Users commend Phonexa for its excellent functionality and support, enhancing their lead delivery and tracking experience.
  • Users appreciate the extensive features of Phonexa, praising its ability to customize campaigns effectively.
Cons
  • Users note a steep learning curve with Phonexa, requiring extra guidance to fully leverage its features.
  • Users find the steep learning curve challenging, requiring time to master Phonexa's intricate functionalities.
  • Users find the complex setup of Phonexa challenging, requiring additional guidance to navigate effectively.
  • Users note a difficult learning curve with Phonexa, requiring time and effort to fully master its features.
  • Users find Phonexa not intuitive, requiring additional support to navigate its complex features and setup processes.

What Are Recent G2 Reviews of Phonexa?

What Are G2 Users Discussing About Phonexa?

CTM

CTM aide les entreprises à transformer les conversations quotidiennes en croissance. Fiable pour plus de 100 000 utilisateurs dans le monde entier, y compris des marques de premier plan comme Tinuiti, Morgan & Morgan, Tutor Doctor et ServiceMaster, CTM relie la performance marketing aux résultats financiers, donnant aux équipes la clarté pour voir quelles campagnes génèrent des conversions et l'aperçu pour optimiser chaque point de contact client. Le résultat : une gestion des prospects plus efficace, des taux de conversion plus élevés et un retour sur investissement amélioré. Propulsé par des analyses de conversation riches, CTM unifie les interactions fragmentées d'appels, de textes, de chats et de formulaires en une vue unique et exploitable du comportement des clients. Avec des intégrations profondes à travers les principales plateformes de marketing, de publicité et de CRM — et des opportunités de partenariat pour les agences, les affiliés et les fournisseurs de technologie — CTM simplifie l'alignement des données, des équipes et des résultats. Guidé par notre objectif de créer une meilleure expérience humaine grâce à la technologie, CTM permet aux entreprises de faire en sorte que chaque conversation compte.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • the product a-t-il été un bon partenaire commercial?: 9.2/10 (Category avg: 9.2/10)
  • Performance et fiabilité: 9.1/10 (Category avg: 8.8/10)
  • Suivi des visiteurs et des mots-clés: 8.9/10 (Category avg: 8.7/10)
  • Confidentialité, sécurité et conformité: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind CTM?

  • Vendeur: CTM
  • Site Web de l'entreprise:
  • Année de fondation: 2009
  • Emplacement du siège social: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • Page LinkedIn®: www.linkedin.com
    119 employés sur LinkedIn®

Who Uses This Product?

  • Who Uses This: Propriétaire, Président
  • Top Industries: Marketing et publicité, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Les utilisateurs apprécient le support client réactif de CTM, qui est toujours rapide pour aider et résoudre les problèmes.
  • Les utilisateurs apprécient la facilité d'utilisation de CTM, appréciant son interface intuitive et ses ressources de support solides.
  • Les utilisateurs apprécient les fonctionnalités étendues et l'excellent support client de CTM, améliorant les opérations quotidiennes et la formation.
  • Les utilisateurs bénéficient d'un suivi d'appels précis avec CTM, fournissant des informations précieuses pour optimiser les stratégies marketing et améliorer la formation.
  • Les utilisateurs soulignent l'interface conviviale et le support client efficace, améliorant ainsi leur expérience globale avec CTM.
Cons
  • Les utilisateurs trouvent que la , ce qui rend difficile l'utilisation du plein potentiel de CTM efficacement.
  • Les utilisateurs trouvent la complexité accablante en raison des nombreuses options et des fonctionnalités avancées qui sont difficiles à naviguer.
  • Les utilisateurs trouvent la navigation difficile dans CallTrackingMetrics, en particulier pour les nouveaux utilisateurs, ce qui complique leur expérience lors de l'accès aux fonctionnalités.
  • Les utilisateurs trouvent la courbe d'apprentissage abrupte de CTM difficile, rendant la configuration initiale et l'intégration compliquées.
  • Les utilisateurs rencontrent des défis en raison de la fonctionnalité manquante des modèles prédéfinis et de la disponibilité limitée des numéros globaux sur CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Infinity Call Tracking

Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel Infinity’s granular visitor-level call tracking and conversation analytics are ISO 27001 and PCI DSS Certified. Handling millions of calls across 75 countries and industry-leading security makes sure the data from every single one of them stays secure. The Infinity platform has been built by a multi-award-winning development team with the support of major cloud partners like Google and AWS. Their collective expertise ensures market-leading reliability. Backed by a highly decorated customer success team that spans the UK, Europe, and the USA, users are fully supported as they strive to make smarter decisions and provide a better customer experience. An open API and a complete set of out-of-the-box integrations make it easy for users to send call data into key platforms, share customer journeys and insights that aid closing with call handling teams, and improve conversion rates throughout the funnel. Key results users have achieved include: • 79% increase in conversions for Flight Centre • 64% reduction in Customer Acquisition Costs (CAC) for Pendragon • 50% reduction in call centre costs for Access Self Storage

Average Rating: 4.6/5.0

Total Reviews: 157

How Do G2 Users Rate Infinity Call Tracking?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.1/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Infinity Call Tracking?

  • Seller: Infinity Tracking
  • Year Founded: 2010
  • HQ Location: Reigate, Surrey
  • Twitter: @_infinity_co
    1,054 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    419 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager
  • Top Industries: Leisure, Travel & Tourism, Marketing and Advertising
  • Company Size: 44% Medium, 28% Large

What Do G2 Reviewers Say About Infinity Call Tracking?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support at Infinity Call Tracking, ensuring a seamless experience for all inquiries.
  • Users value the ease of reporting and accurate call attribution provided by Infinity Call Tracking for insights.
  • Users value the detailed reporting and effective tracking features of Infinity Call Tracking for their business growth.
  • Users value the responsive and helpful support from Infinity Call Tracking, enhancing their experience and understanding.
  • Users value the easy integrations of Infinity Call Tracking, enhancing campaign optimization and analytics seamlessly.
Cons
  • Users find the pricing expensive, especially for Boutique marketers, which can be a significant downside.
  • Users experience inaccurate reporting issues due to data discrepancies and confusing documentation that hinders self-service.
  • Users experience inadequate reporting due to data discrepancies and unclear documentation, complicating their reporting needs.
  • Users experience call limitations with Infinity Call Tracking, leading to challenges in specific markets and accessibility issues.
  • Users find the learning curve steep, as advanced features and report locations can be confusing to navigate.

What Are Recent G2 Reviews of Infinity Call Tracking?

What Are G2 Users Discussing About Infinity Call Tracking?

Revenue.io

Revenue.io is a Salesforce-native revenue platform that unifies sales engagement, sales dialer, conversation intelligence, sales enablement, revenue intelligence, and real-time coaching in a single system. Unlike standalone tools that sit outside the CRM and sync data back later, Revenue.io operates directly inside Salesforce. Every call, email, meeting, and engagement signal is captured and recorded in the CRM in real time. The platform is designed to improve sales execution while preserving Salesforce as the system of record. Learn more at www.revenue.io.

Average Rating: 4.7/5.0

Total Reviews: 571

How Do G2 Users Rate Revenue.io?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.4/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Revenue.io?

  • Seller: Revenue.io
  • Year Founded: 2012
  • HQ Location: Los Angeles, CA
  • Twitter: @revenue_io
    4,277 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    102 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 58% Medium, 22% Small

What Do G2 Reviewers Say About Revenue.io?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and friendly customer support of Revenue.io, ensuring issues are resolved quickly and efficiently.
  • Users love the ease of use of Revenue.io, benefiting from seamless integration and intuitive features for better organization.
  • Users appreciate the exceptional support from Revenue.io, highlighting quick, friendly responses that ensure seamless implementation.
  • Users appreciate the easy setup of Revenue.io, backed by exceptional support during the implementation process.
  • Users appreciate the seamless Salesforce integration of Revenue.io, enhancing their workflow and minimizing disruptions during tasks.
Cons
  • Users report call issues like headset disconnections and difficulties locating call history, affecting their experience with Revenue.io.
  • Users suggest enhancements needed for Revenue.io, including more advanced features and improved support communication options.
  • Users find the limited features of Revenue.io, especially in mobile and integrations, to be a drawback.
  • Users experience connection issues with Revenue.io, including dropped calls and unreliable mobile functionality.
  • Users face dialer issues that hinder troubleshooting and tracking of recent calls, impacting workflow efficiency.

What Are Recent G2 Reviews of Revenue.io?

What Are G2 Users Discussing About Revenue.io?

Ringba

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com

Average Rating: 4.9/5.0

Total Reviews: 157

How Do G2 Users Rate Ringba?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.6/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.3/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringba?

  • Seller: Ringba
  • Year Founded: 2016
  • HQ Location: Dover, Delaware
  • Twitter: @ringba
    1,517 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Insurance
  • Company Size: 78% Small, 18% Medium

What Do G2 Reviewers Say About Ringba?

AI-generated summary from verified user reviews

Pros
  • Users value the unmatched customer support of Ringba, making implementation and campaign setup easy and efficient.
  • Users find Ringba to be incredibly user-friendly, allowing them to easily track calls and manage campaigns.
  • Users find the reporting features of Ringba incredibly helpful, providing insights for better campaign management and performance.
  • Users highly value the live analytics and reporting of Ringba, enhancing their campaign management and decision-making.
  • Users praise Ringba for its easy-to-use interface and excellent customer support, making call tracking efficient and accessible.
Cons
  • Users note a steep learning curve with Ringba, requiring time and effort to master its features and settings.
  • Users struggle with inaccurate reporting due to lack of automated distribution and confusing documentation in Ringba.
  • Users note limited options in Ringba's extended features, requiring creative workarounds for certain functionalities.
  • Users find the poor documentation of Ringba challenging, making it hard to understand features and extract information effectively.
  • Users experience communication issues with Ringba due to long wait times for live chat responses.

What Are Recent G2 Reviews of Ringba?

What Are G2 Users Discussing About Ringba?

CallFire

CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

Average Rating: 4.4/5.0

Total Reviews: 80

How Do G2 Users Rate CallFire?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Visitor & Keyword Tracking: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind CallFire?

  • Seller: CallFire
  • Year Founded: 2004
  • HQ Location: Santa Monica, CA
  • Twitter: @CallFire
    21,688 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 69% Small, 24% Medium

What Are Recent G2 Reviews of CallFire?

What Are G2 Users Discussing About CallFire?

CallSource

CallSource offers advanced call tracking technologies using real human call analysts, not machine-learning, to collect business intelligence about your customers and the effectiveness of your marketing programs, while also helping to improve call handler performance and brand reputation. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. For more information on CallSource visit: www.callsource.com. Contact CallSource today at 888-788-0123.

Average Rating: 4.3/5.0

Total Reviews: 31

How Do G2 Users Rate CallSource?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Performance and Reliability: 7.5/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 9.2/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind CallSource?

  • Seller: CallSource
  • Year Founded: 1991
  • HQ Location: Westlake Village, California
  • Twitter: @callsource
    713 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    158 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 61% Medium, 33% Small

What Are Recent G2 Reviews of CallSource?

What Are G2 Users Discussing About CallSource?

Ringostat

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business.

Average Rating: 4.9/5.0

Total Reviews: 48

How Do G2 Users Rate Ringostat?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 10.0/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Ringostat?

  • Seller: Ringostat
  • Year Founded: 2013
  • HQ Location: Odessa, Ukraine
  • Twitter: @Ringostat
    239 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    157 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About Ringostat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Ringostat, enabling straightforward setup and efficient management without constant support.
  • Users commend the reliability of Ringostat's services, underscored by their fast support and effective solutions.
  • Users value Ringostat's personalized business tool recommendations that enhance communication efficiency and optimize advertising budgets.
  • Users value Ringostat's call tracking and Smart Phone app, enhancing productivity and optimizing advertising budget efficiently.
  • Users value the call tracking feature of Ringostat for optimizing ad budgets and increasing customer inquiries.
Cons
  • Users note a lack of intuitiveness with Ringostat's interface, requiring time to navigate hidden functions effectively.
  • Users find the outdated interface of Ringostat less appealing, hoping for a more modern and accessible design.
  • Users find the outdated interface of Ringostat a drawback, despite its intuitive usability after initial learning.
  • Users find the complex processes of Ringostat frustrating, noting that some functions are difficult to locate initially.
  • Users find Ringostat's inaccurate analytics limited, as it's mainly effective for phone communication, neglecting other channels.

What Are Recent G2 Reviews of Ringostat?

What Are G2 Users Discussing About Ringostat?

ResponseTap

By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features.

Average Rating: 4.5/5.0

Total Reviews: 83

How Do G2 Users Rate ResponseTap?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Performance and Reliability: 7.8/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 8.6/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind ResponseTap?

  • Seller: ResponseTap
  • Year Founded: 2008
  • HQ Location: Manchester
  • Twitter: @ResponseTap
    2,217 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Manager
  • Top Industries: Marketing and Advertising, Automotive
  • Company Size: 43% Medium, 42% Small

What Are Recent G2 Reviews of ResponseTap?

What Are G2 Users Discussing About ResponseTap?

Call Box

Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries.

Average Rating: 4.2/5.0

Total Reviews: 78

How Do G2 Users Rate Call Box?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Visitor & Keyword Tracking: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Call Box?

  • Seller: Call Box
  • Year Founded: 1988
  • HQ Location: Dallas, Texas
  • LinkedIn® Page: www.linkedin.com
    759 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Automotive
  • Company Size: 59% Small, 28% Medium

What Are Recent G2 Reviews of Call Box?

What Are G2 Users Discussing About Call Box?

Marchex

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across business functions to optimize customer acquisitions and experiences, transforming conversations into valuable business outcomes. Marchex provides AI-powered conversation intelligence solutions for market-leading companies in leading B2B2C vertical markets, including many of the world’s most innovative and successful brands.

Average Rating: 4.1/5.0

Total Reviews: 180

How Do G2 Users Rate Marchex?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Performance and Reliability: 9.3/10 (Category avg: 8.8/10)
  • Visitor & Keyword Tracking: 7.9/10 (Category avg: 8.7/10)
  • Privacy, Security, and Compliance: 7.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Marchex?

  • Seller: Marchex
  • Year Founded: 2003
  • HQ Location: Seattle, WA
  • Twitter: @Marchex
    3,621 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    182 employees on LinkedIn®
  • Ownership: NASDAQ:MCHX

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 54% Small, 34% Medium

What Are Recent G2 Reviews of Marchex?

What Are G2 Users Discussing About Marchex?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated December 10, 2025